Latest news with #NationalHousingSpecificationsGuideforSeniorCitizens
Hi Dubai
5 days ago
- Business
- Hi Dubai
Ministry of Energy and Infrastructure Launches Initiatives to Support Senior Citizens
The Ministry of Energy and Infrastructure (MoEI) has unveiled a new suite of initiatives titled We Are Your Support to enhance services and improve the quality of life for senior citizens and residents across the UAE. Launched as part of the Year of the Community , the initiative introduces integrated and personalised services aimed at reinforcing the status, stability, and well-being of the elderly population. Key components include the National Housing Specifications Guide for Senior Citizens, free housing designs via the 'Darak' platform, and voluntary engineering consultations under the 'Aounkom' programme. To ensure seamless access to these services, the Ministry has deployed dedicated advisors at service centres in Dubai, Sharjah, Ras Al Khaimah, and Fujairah. Selected for their communication skills and cultural fluency, these advisors provide specialised support tailored to the needs of senior citizens. The initiative also offers gender-sensitive solutions. Women can now complete transactions from home through the 'Leen Babek' service, while men benefit from priority parking, smart service desks, and personalised follow-ups. Additionally, the 'Golden Counter' prioritises elderly visitors at all participating service centres. Workshops have been introduced to help senior citizens become more familiar with digital services, with direct assistance available when needed. Sharif Al Olama, Under-Secretary for Energy and Petroleum Affairs at MoEI, described the initiative as a reflection of the UAE leadership's vision for inclusive and human-centred services. 'Serving the elderly is a privilege and a gesture of gratitude,' he said. 'This initiative is a model of care and empowerment aligned with our commitment to deliver proactive, seamless, and people-focused services.' News Source: Emirates News Agency
Al Etihad
6 days ago
- Business
- Al Etihad
MoEI launches ‘We Are Your Support' initiative to serve senior citizens, residents
15 June 2025 13:26 ABU DHABI (WAM)As part of the Year of the Community initiatives and in line with its commitment to enhancing the quality of life for senior citizens and residents, the Ministry of Energy and Infrastructure (MoEI) announced the launch of a package of innovative initiatives under the title 'We Are Your Support'.These initiatives aim to deliver exceptional and integrated services that reinforce the status, stability, and well-being of this important initiative includes a range of essential services, most notably the launch of the National Housing Specifications Guide for Senior Citizens, free housing design options through the Darak platform, and voluntary engineering consultations in energy, electricity, design, and construction under the Aounkom Ministry has appointed a group of highly qualified and experienced employees as dedicated advisors for senior citizens and residents at service centres in Dubai, Sharjah, Ras Al Khaimah, and Fujairah. These advisors are known for their strong interpersonal communication skills, fluency in local dialects, and professional handling of exceptional cases with care and initiative also respects the diverse lifestyles of elderly men and women by providing flexible and personalised solutions. For women, it includes the launch of the Leen Babek service, allowing them to complete their transactions from the comfort of their homes — ensuring privacy and men, mobility has been enhanced through dedicated nearby parking, smart service desks, and personalised support that follows up until service the initiative introduced the 'Golden Counter', a priority service desk at service centres exclusively for senior citizens and residents, ensuring top priority for processing their transactions. It also includes awareness workshops to familiarise the elderly with digital services and direct support whenever Al Olama, Under-Secretary for Energy and Petroleum Affairs at MoEI, emphasised that this initiative reflects the directives of the UAE leadership to improve quality of life for all segments of society, especially senior citizens and said, 'We believe that serving the elderly is not just a duty, but a privilege and a gesture of gratitude toward a generation that contributed to building the nation. The 'We Are Your Support' initiative was designed to be a model of empowerment and care, delivering an exceptional service experience that reflects the appreciation they deserve and aligns with the UAE Government's principles of providing human-centred, personalised, and proactive services.'He added, 'At the Ministry of Energy and Infrastructure, we continue to develop our services according to the highest standards, placing at the forefront the goal of eliminating bureaucracy and delivering a smart, seamless, and human service experience. This supports the government's goal of offering proactive, personalised services that enhance quality of life and meet the aspirations of all community members — especially our senior citizens and residents.' Year of Community Continue full coverage
