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Gulf Bank elevates customer experience with the enhanced Gulf points program
Gulf Bank elevates customer experience with the enhanced Gulf points program

Zawya

time12-06-2025

  • Business
  • Zawya

Gulf Bank elevates customer experience with the enhanced Gulf points program

Customers can redeem their Gulf Points to book flights, hotel accommodations, and car rentals, or transfer them as gifts to family and friends, offering flexibility and convenience tailored to their lifestyle needs. Recognized as Kuwait's most rewarding loyalty program, Gulf Points allows customers to earn cashback and shop through the region's first bank-affiliated online store, featuring a wide array of redemption options. In line with its commitment to delivering an exceptional customer experience, Gulf Bank is proud to unveil the newly enhanced Gulf Points Program; a best-in-class loyalty offering that combines seamless digital access, unparalleled redemption flexibility, and lifestyle-centric rewards, just in time for the summer season. The program's customer-first design reflects Gulf Bank's strategic focus on innovation and personalization. With a dedicated online Gulf Points Store, customers now enjoy a simplified and intuitive platform where they can instantly redeem their points for an extensive collection of items from Deliveroo and Talabat vouchers, to electronics, travel bookings, hotel stays, and car rentals. 'At Gulf Bank, customer experience is at the heart of every innovation we launch,' said Najla Aleisa, Chief Marketing Office at Gulf Bank. 'The enhanced Gulf Points Program is not just about rewards, it's about creating moments of joy, savings, and convenience for our customers in every transaction.' How Gulf Bank is Enhancing the Customer Experience: Frictionless Access: All Gulf Bank credit cardholders are automatically enrolled, eliminating the need for sign-ups or manual activation. One-Click Redemption: The new Gulf Points online store enables real-time browsing and redemption of rewards tailored to customer preferences and seasonal needs. Freedom of Choice: From everyday essentials to luxury travel, customers can choose how to use their points with no blackout dates. Empowered Spending: Gulf Points can be redeemed for cash, shared with loved ones offering full control and flexibility. Designed for today's digitally savvy, convenience-driven consumer, the Gulf Points Program transforms everyday banking into a rewarding lifestyle experience. By using any Gulf Bank credit card, customers effortlessly accumulate points with every purchase and unlock access to tailored rewards that suit their individual needs and aspirations. As customers prepare for increased travel and spending during summer, the enhanced program empowers customers to make the most of their spending, reinforcing Gulf Bank's positioning as a customer-centric, digital-first bank. Gulf Bank representatives were available at a dedicated Gulf Points Booth in The Avenues Mall last week, offering hands-on guidance and showcasing how easy it is to get started with the enhanced loyalty platform. With this strategic upgrade, Gulf Bank continues to lead the market in delivering meaningful customer experiences, where banking meets everyday convenience, and rewards are just a click away.

Gulf Bank elevates customer experience with enhanced Gulf Points program
Gulf Bank elevates customer experience with enhanced Gulf Points program

Kuwait Times

time11-06-2025

  • Business
  • Kuwait Times

Gulf Bank elevates customer experience with enhanced Gulf Points program

KUWAIT: In line with its commitment to delivering an exceptional customer experience, Gulf Bank is proud to unveil the newly enhanced Gulf Points Program; a best-in-class loyalty offering that combines seamless digital access, unparalleled redemption flexibility, and lifestyle-centric rewards, just in time for the summer season. The program's customer-first design reflects Gulf Bank's strategic focus on innovation and personalization. With a dedicated online Gulf Points Store, customers now enjoy a simplified and intuitive platform where they can instantly redeem their points for an extensive collection of items—from Deliveroo and Talabat vouchers, to electronics, travel bookings, hotel stays, and car rentals. 'At Gulf Bank, customer experience is at the heart of every innovation we launch,' said Najla Aleisa, Chief Marketing Office at Gulf Bank. 'The enhanced Gulf Points Program is not just about rewards, it's about creating moments of joy, savings, and convenience for our customers in every transaction.' How Gulf Bank is Enhancing the Customer Experience: - Frictionless Access: All Gulf Bank credit cardholders are automatically enrolled, eliminating the need for sign-ups or manual activation. - One-Click Redemption: The new Gulf Points online store enables real-time browsing and redemption of rewards tailored to customer preferences and seasonal needs. - Freedom of Choice: From everyday essentials to luxury travel, customers can choose how to use their points with no blackout dates. - Empowered Spending: Gulf Points can be redeemed for cash, shared with loved ones offering full control and flexibility. Designed for today's digitally savvy, convenience-driven consumer, the Gulf Points Program transforms everyday banking into a rewarding lifestyle experience. By using any Gulf Bank credit card, customers effortlessly accumulate points with every purchase and unlock access to tailored rewards that suit their individual needs and aspirations. As customers prepare for increased travel and spending during summer, the enhanced program empowers customers to make the most of their spending, reinforcing Gulf Bank's positioning as a customer-centric, digital-first bank. Gulf Bank representatives were available at a dedicated Gulf Points Booth in The Avenues Mall last week, offering hands-on guidance and showcasing how easy it is to get started with the enhanced loyalty platform. With this strategic upgrade, Gulf Bank continues to lead the market in delivering meaningful customer experiences, where banking meets everyday convenience, and rewards are just a click away.

Early registration now open for 11th Gulf Bank 642 Marathon
Early registration now open for 11th Gulf Bank 642 Marathon

Kuwait Times

time26-05-2025

  • Health
  • Kuwait Times

Early registration now open for 11th Gulf Bank 642 Marathon

KUWAIT: In line with its continued support for community sustainability initiatives, Gulf Bank has officially announced the opening of early registration for the 11th edition of the Gulf Bank 642 Marathon – Kuwait's only internationally accredited marathon. The much-anticipated event is set to take place on November 29, 2025. Reaffirming its yearly commitment, Gulf Bank invites athletes, beginners, and individuals from all segments of society – locally and internationally – to take part in this major sporting event, now recognized as one of Kuwait's most anticipated athletic gatherings. Registration is open through the official website: The 10th edition of the Gulf Bank 642 Marathon saw a record-breaking turnout, with over 10,000 participants across different race categories. Kuwaitis made up the largest group, with 5,293 runners, followed by participants from India, the Philippines, Egypt and Lebanon. Celebrated for its diversity and inclusivity, the marathon saw a strong female turnout, with women making up 44 percent of all participants, while men accounted for 56 percent. Seniors aged 65 and above represented 0.5 percent of runners, and those between 55 and 64 made up 3 percent. Young adults formed the majority, with 44.4 percent of participants aged between 21 and 34, and 27.9 percent between 35 and 44. Runners under the age of 21 made up 12.6 percent of the total turnout. Najla Aleisa receives a memento from Ahmed Al-Majed, Chief Operating Officer at Safex. Gulf Bank's continued sponsorship of the marathon reflects its commitment to supporting national efforts to promote a culture of fitness and wellness as a foundation of sustainable development. The Bank emphasizes the importance of investing in human capital and enhancing individual capabilities to create a healthier society. The Gulf Bank 642 Marathon is considered one of the region's leading initiatives aimed at encouraging healthy lifestyles and making physical activity a regular part of daily life, especially in light of the increasing rates of diabetes, obesity and cardiovascular diseases. Gulf Bank leverages this event to promote youth and national initiatives by collaborating with the organizing team and enabling the participation of small and medium enterprises. It also serves as a platform to support local athletes and professional Kuwaiti runners, helping them gain exposure and represent Kuwait in marathons around the world. The Gulf Bank 642 Marathon is the largest local sporting event held in the heart of Kuwait City, with runners passing several iconic landmarks such as the Kuwait Towers, Sheikh Jaber Al-Ahmad Cultural Centre, the Grand Mosque, Souq Al-Mubarakiya, and Gulf Bank's Head Office, among others. Winners in each category will receive medals and valuable prizes. The marathon features four race categories suitable for all fitness levels: a 5-kilometer walk or run for participants aged 11 and older; a 10-kilometer run for those aged 16 and above; and both the 21-kilometer half marathon and the full 42-kilometer marathon, open to participants aged 18 and above. With a range of distances and participation options, the Gulf Bank 642 Marathon continues to encourage individuals and families to embrace a healthier and more active lifestyle.

Gulf Bank unveils Ramadan program "Our Traditions Always Bring Us Together"
Gulf Bank unveils Ramadan program "Our Traditions Always Bring Us Together"

Zawya

time23-02-2025

  • Business
  • Zawya

Gulf Bank unveils Ramadan program "Our Traditions Always Bring Us Together"

Najla Aleisa: "We take pride in being the bank closest to the community and remain committed to upholding social sustainability standards." We dedicate our time, resources, and efforts to preserving our traditions under the theme "Our Traditions Always Bring Us Together." Distribution of Iftar meals to those in need over 20 days, along with Ramadan Machla packages for the community and customers. Organizing sports activities to promote a healthy lifestyle and encourage fitness throughout Ramadan. Supporting small businesses through "Nuqsat Al-Khaleej" and celebrating Gargee'an with children. As the holy month of Ramadan approaches, Gulf Bank introduces its special program, 'Our Traditions Always Bring Us Together', offering a variety of charitable, social, and sports activities aimed at promoting humanitarian and social values, bringing joy and benefit to the community. Mrs. Najla Aleisa, Chief Marketing Officer at Gulf Bank, stated: "As part of our commitment to reinforce social sustainability, we have developed a comprehensive Ramadan program featuring charitable, social, and sports initiatives, supported by Gulf Bank's volunteer team, 'Sawa'ed Al-Khaleej.'" She further emphasized that Gulf Bank has declared 2025 the "Year of Giving," highlighting generosity as a fundemental humanitarian value. "We are committed to dedicating our time, resources, and efforts to preserving our cherished traditions under the theme ' Our Traditions Always Bring Us Together,'" she added. The Ramadan program includes: Iftar Meal Distribution As part of its Ramadan initiatives, Gulf Bank will distribute Iftar meals over 20 days, providing support to those in need who may face challenges in securing a meal after long hours of fasting. "Machlat Ramadan" Grocery Package Distribution As part of its Ramadan initiatives, Gulf Bank, in collaboration with its partners, will distribute "Machlat Ramadan" (Ramadan grocery packages) over four days before and during the holy month. This initiative reflects the spirit of generosity and encourages community participation in charitable giving. "Joy Land" Initiative for Underprivileged Families In support of underprivileged families, Gulf Bank is taking part in the "Joy Land" initiative, providing essential household items and Eid clothing to families with limited income. This initiative seeks to enhance their well-being during Ramadan by meeting their basic needs and bringing joy to their celebrations. Encouraging Sports and a Healthy Lifestyle Gulf Bank's Ramadan initiatives go beyond charitable giving, incorporating sports activities that promote health and fitness within the community. The Bank plans to organize various sporting events to encourage individuals to stay active and maintain a healthy lifestyle during Ramadan. These activities aim to inspire people to prioritize their well-being, especially during a month that brings shifts in daily eating habits. Empowering SMEs Through "Nuqsat Al-Khaleej" Gulf Bank continues its commitment to fostering innovation and driving sustainable economic growth. Through "Naqsat Al-Khaleej," the Bank will support small and medium enterprises (SMEs) by providing them with opportunities to showcase their businesses, gain visibility, and access valuable resources that contribute to their growth and success. Gargee'an Celebrations for Children Gulf Bank will celebrate Gargee'an with special festivities, bringing joy to young Neo account holders and embracing one of Ramadan's most cherished traditions. To extend the spirit of giving, dedicated celebrations will also be held over two days for children with disabilities and orphans, creating unforgettable moments of happiness. Astronomical Ramadan Crescent Sighting In a special initiative, Gulf Bank will partner with a renowned astronomer to offer the public a firsthand experience in sighting the Ramadan crescent. This event will provide a deeper understanding of the astronomical aspects of moon observation during the holy month. Ramadan Graish for Media Partners In appreciation of the media's vital role, Gulf Bank will host a special Graish gathering to honor journalists and media representatives. This event aims to foster stronger relationships and recognize their contributions in highlighting the Bank's Ramadan initiatives. Community Iftar Gatherings As a gesture of appreciation for institutions that contribute to community growth, Gulf Bank will host Community Iftar Gatherings at various workplaces. This initiative recognizes organizations that play a vital role in supporting society while fostering a sense of unity and collaboration. Annual Employee Ghabga Gulf Bank values its employees as its most valuable asset. To honor their dedication, the bank will host its Annual Employee Ghabga, providing an opportunity to celebrate their hard work and foster team spirit. 'Awaidna' – A Celebration of Tradition Continuing its annual tradition, Gulf Bank has released a special Ramadan song, 'Awaidna'. This year's song beautifully weaves together Kuwait's national, religious, and social celebrations, honoring the country's National Day, Liberation Day, and the timeless Ramadan traditions cherished by generations. This initiative highlights Gulf Bank's enduring connection to Kuwaiti society, reflecting its commitment to being "Always With You." Mrs. Aleisa concluded by stating, 'We take great pride in being the bank that is closest to the community and remain committed to launching impactful initiatives that foster social connections, empower small businesses, and promote a healthy lifestyle throughout the holy month of Ramadan.'

Gulf Bank Unveils Ramadan Program 'Our Traditions Always Bring Us Together' with a Variety of Charitable, Sports, and Social Initiatives
Gulf Bank Unveils Ramadan Program 'Our Traditions Always Bring Us Together' with a Variety of Charitable, Sports, and Social Initiatives

Arab Times

time22-02-2025

  • Business
  • Arab Times

Gulf Bank Unveils Ramadan Program 'Our Traditions Always Bring Us Together' with a Variety of Charitable, Sports, and Social Initiatives

KUWAIT CITY, Feb 22: As the holy month of Ramadan approaches, Gulf Bank introduces its special program, 'Our Traditions Always Bring Us Together', offering a variety of charitable, social, and sports activities aimed at promoting humanitarian and social values, bringing joy and benefit to the community. Mrs. Najla Aleisa, Chief Marketing Officer at Gulf Bank, stated: "As part of our commitment to reinforce social sustainability, we have developed a comprehensive Ramadan program featuring charitable, social, and sports initiatives, supported by Gulf Bank's volunteer team, 'Sawa'ed Al-Khaleej.'" She further emphasized that Gulf Bank has declared 2025 the "Year of Giving," highlighting generosity as a fundemental humanitarian value. "We are committed to dedicating our time, resources, and efforts to preserving our cherished traditions under the theme 'Our Traditions Always Bring Us Together,'" she added. The Ramadan program includes: Iftar Meal Distribution As part of its Ramadan initiatives, Gulf Bank will distribute Iftar meals over 20 days, providing support to those in need who may face challenges in securing a meal after long hours of fasting. "Machlat Ramadan" Grocery Package Distribution As part of its Ramadan initiatives, Gulf Bank, in collaboration with its partners, will distribute "Machlat Ramadan" (Ramadan grocery packages) over four days before and during the holy month. This initiative reflects the spirit of generosity and encourages community participation in charitable giving. "Joy Land" Initiative for Underprivileged Families In support of underprivileged families, Gulf Bank is taking part in the "Joy Land" initiative, providing essential household items and Eid clothing to families with limited income. This initiative seeks to enhance their well-being during Ramadan by meeting their basic needs and bringing joy to their celebrations. Encouraging Sports and a Healthy Lifestyle Gulf Bank's Ramadan initiatives go beyond charitable giving, incorporating sports activities that promote health and fitness within the community. The Bank plans to organize various sporting events to encourage individuals to stay active and maintain a healthy lifestyle during Ramadan. These activities aim to inspire people to prioritize their well-being, especially during a month that brings shifts in daily eating habits. Empowering SMEs Through "Nuqsat Al-Khaleej" Gulf Bank continues its commitment to fostering innovation and driving sustainable economic growth. Through "Naqsat Al-Khaleej," the Bank will support small and medium enterprises (SMEs) by providing them with opportunities to showcase their businesses, gain visibility, and access valuable resources that contribute to their growth and success. Gargee'an Celebrations for Children Gulf Bank will celebrate Gargee'an with special festivities, bringing joy to young Neo account holders and embracing one of Ramadan's most cherished traditions. To extend the spirit of giving, dedicated celebrations will also be held over two days for children with disabilities and orphans, creating unforgettable moments of happiness. Astronomical Ramadan Crescent Sighting In a special initiative, Gulf Bank will partner with a renowned astronomer to offer the public a firsthand experience in sighting the Ramadan crescent. This event will provide a deeper understanding of the astronomical aspects of moon observation during the holy month. Ramadan Graish for Media Partners In appreciation of the media's vital role, Gulf Bank will host a special Graish gathering to honor journalists and media representatives. This event aims to foster stronger relationships and recognize their contributions in highlighting the Bank's Ramadan initiatives. Community Iftar Gatherings As a gesture of appreciation for institutions that contribute to community growth, Gulf Bank will host Community Iftar Gatherings at various workplaces. This initiative recognizes organizations that play a vital role in supporting society while fostering a sense of unity and collaboration. Annual Employee Ghabga Gulf Bank values its employees as its most valuable asset. To honor their dedication, the bank will host its Annual Employee Ghabga, providing an opportunity to celebrate their hard work and foster team spirit. 'Awaidna' – A Celebration of Tradition Continuing its annual tradition, Gulf Bank has released a special Ramadan song, 'Awaidna'. This year's song beautifully weaves together Kuwait's national, religious, and social celebrations, honoring the country's National Day, Liberation Day, and the timeless Ramadan traditions cherished by generations. This initiative highlights Gulf Bank's enduring connection to Kuwaiti society, reflecting its commitment to being "Always With You." Mrs. Aleisa concluded by stating, 'We take great pride in being the bank that is closest to the community and remain committed to launching impactful initiatives that foster social connections, empower small businesses, and promote a healthy lifestyle throughout the holy month of Ramadan.'

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