Latest news with #NLP
Business Standard
13 hours ago
- Business
- Business Standard
Rajiv Sharma Named India's Top Sales Trainer, Transforming Corporate Sales Teams by Global Gurus
VMPL New Delhi [India], June 20: In a landmark recognition for India's sales training landscape, Rajiv Sharma, Founder and Program Director of NLP Limited, has been named among the Top 5 Global Sales Trainers, solidifying his position as India's leading authority on sales transformation. Sharma, a veteran leadership coach, corporate trainer, and creator of the acclaimed MARK Model, has helped over 850,000 professionals across 52 countries reinvent their approach to sales, customer influence, and business growth. His methodologies are now being adopted by Fortune 500 companies, high-growth start-ups, and public sector enterprises across India. As organizations across Pune, Mumbai, Delhi, Ahmedabad, and Bangalore navigate a more competitive post-pandemic economy, Sharma's result-oriented frameworks are being credited with turning around underperforming teams, lifting conversion rates, and boosting revenue by up to 40% in just six months. A New Standard in Sales Training "Sales training in India has traditionally been skills-based," Sharma commented in a recent leadership forum. "But what drives lasting impact is when we train identity, not just ability. That's when confidence takes root. That's when revenue follows." What sets Sharma apart, according to industry insiders, is his fusion of Neuro-Linguistic Programming (NLP) with high-performance sales strategies. His training programs incorporate subconscious alignment techniques, behavioral simulations, and consultative selling principles--reshaping how Indian sales professionals think, feel, and close deals. From Struggling Sales to Strategic Selling Across sectors--from banking and insurance to real estate, FMCG, and IT--companies are reporting measurable outcomes. These include increased client retention, improved Net Promoter Scores (NPS), and significant growth in high-ticket sales. "Rajiv's programs don't just teach selling," says Priya Iyer, CHRO of a leading technology firm in Bangalore. "They transform how our teams show up--confident, prepared, and aligned with the customer. We've seen a 50% spike in performance across three regions." Sharma's flagship corporate training engagements focus on aligning sales behaviors with organizational KPIs, guiding participants through the sales process with tools drawn from authoritative selling, negotiation psychology, and key account management. National Impact Through NLP Limited As the driving force behind NLP Limited, Sharma has positioned the company as India's leading training firm for sales professionals, salespeople, and emerging sales consultants. The firm works with companies all over the country, including major accounts in Ahmedabad, Hyderabad, and Chennai, delivering programs tailored to local and global business dynamics. In recognition of its high impact, NLP Limited has expanded its partnerships with top training companies in India, and now delivers programs across Southeast Asia, the Middle East, and Africa. Changing the Sales Career Narrative For young professionals entering the sales industry, Sharma's influence goes beyond performance. His mentorship and leadership coaching have helped hundreds of individuals rise from entry-level sales roles to senior business development and key account positions. His programs include structured certifications, leadership accelerators, and personalized coaching modules designed to foster high-value conversations, overcome objections, and create enduring client relationships. Recognitions and Rankings -Ranked among the Top 5 Sales Trainers Worldwide -Creator of the MARK Model, used by hundreds of global organizations -Recognized Top Sales Influencer and Motivational Keynote Speaker -Trusted by CEOs, CHROs, and L & D leaders across 15+ industries - India's foremost expert in sales psychology, NLP, and consultative selling The Future of Sales in India: Installed from Within Rajiv Sharma's work reflects a deeper shift in the Indian business landscape--where sales is no longer seen as a transaction, but as a trusted dialogue between value creators and solution seekers. His programs install this mindset from the inside out. As more companies seek sustainable growth in a volatile global economy, Sharma's message resonates clearly: when you build the right sales culture, the numbers take care of themselves. "You don't need more salespeople," Sharma says. "You need more people who believe in what they're selling, feel congruent doing it, and are trained to lead clients to decisions that create success--for everyone." About Rajiv Sharma Rajiv Sharma is a globally ranked sales trainer, leadership coach, and motivational speaker based in India. As the founder of NLP Limited, he has trained professionals in over 45 countries and developed the MARK Model--used by thousands of teams to achieve high-impact sales results. Sharma is a regular keynote speaker at global leadership summits and consults with CXOs on building scalable, emotionally intelligent, sales-driven cultures. Contact for Media Inquiries
Time of India
2 days ago
- Business
- Time of India
Dreamlife Manifestation Retreat unites 300 business owners, led by Dr Vibin Raj & Shalu P Ram
In a powerful display of local entrepreneurship and community spirit, over 300 Malayali business owners and coaches gathered at a premier five-star venue in Thiruvananthapuram for the Dreamlife Manifestation Retreat (DMR) — a full-day transformational event hosted by renowned mind and business success coaches and entrepreneurs Dr Vibin Raj and Shalu P Ram, co-founders of the Dreamlife Manifestation Hub. Held on May 25, 2025, the exclusive retreat — open only to members of their thriving community — blended high-impact business coaching with mindset breakthroughs. At the heart of the event was a bold mission: to create 1,000 one-crore champions from Kerala and uplift the state's economy from within. Together, Dr Vibin Raj and Shalu P Ram have pioneered a results-driven ecosystem where business growth meets inner alignment. Their signature approach combines digital strategy, subconscious reprogramming, and energy mastery — empowering entrepreneurs not just to earn more, but to become more. Dr Vibin Raj, a certified hypnotherapist (USA), motivational speaker, mind power trainer, NLP Master Practitioner (UK), English fluency coach, hypnotic digital marketer, webinar selling expert, women's empowerment coach, musician and hypnotic business coach, has worked with institutions like IMG and the Kerala Police Department. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Giao dịch CFD với công nghệ và tốc độ tốt hơn IC Markets Đăng ký Undo His journey — from being left with just ₹2,000 during the pandemic to building a ₹7 crore business without an ad agency or tech team — demonstrates the power of clarity, belief, and systems. Shalu P Ram, co-founder and key architect behind Dreamlife Manifestation Hub's programmes, plays an instrumental role in designing the curriculum, leading energy alignment and healing sessions, and mentoring members on mindset and personal transformation. Her intuitive and spiritual approach complements Dr Vibin's system-led strategy — making them a powerful duo transforming Kerala's business landscape. Nine of their community's champions took the stage sharing how they broke mental and financial barriers with the Hypnotic Business Triangle System. Their stories are proof that extraordinary success is possible for ordinary people — with the right mindset, mentorship, and methods. 'This is not just about making money,' said Dr Vibin Raj. 'This is about shifting Kerala's business culture — helping individuals believe they are worthy of greatness, and then showing them how to achieve it step by step.' The retreat ran from 8:00am to 11:00pm, featuring sessions on digital marketing, energy healing, subconscious mastery, and business systems — all delivered in Dr Vibin and Shalu's high-energy, spiritually aligned style. The seeds were first sown by B T Babu Raj, Dr Vibin Raj's father, in 2008 when he started JJ Institute. Dr Vibin and his wife Shalu are now taking forward his vision of nurturing a wave of proud Malayali entrepreneurs — rooted in self-worth, family values, and digital-age confidence. It is not just building businesses — it's building a movement.
Economic Times
2 days ago
- Business
- Economic Times
Small and Smart: How AI is powering SMEs in India's e-commerce boom
iStock AI has been a great help not just for sellers but for consumers as well. Since OpenAI launched ChatGPT, a conversational chatbot powered by artificial intelligence (AI), in 2022, the world has not been the same. Although AI wasn't entirely new to businesses and consumers, ChatGPT showcased the potential for technology to be used across various sectors with diverse and nuanced applications. The world of supply chain and e-commerce had already begun employing data analytics and machine learning (ML) to gain insights into consumer behaviour and facilitate demand forecasting and inventory management. As AI continues to advance, experts say it is reshaping the e-commerce industry in India and changing the way Indians shop online. People no longer use short keywords while using AI tools like ChatGPT for shopping online, according to Kapil Makhija, CEO & MD of Unicommerce. Instead, they ask complete, natural questions, such as 'What are the best high-quality shoes for running?' or 'Show me kurti options under Rs 1,000' or 'Show me running shoes that can be delivered in 2 days.' 'These and more are real examples of how customers are using AI in their digital commerce journeys,' says Makhija. 'Evolving user behaviour, expansion in the number of online channels, growing emphasis on enhanced user experience and the need to drive higher operational efficiencies are driving AI adoption in multiple ways,' he stay visible in AI-driven conversations, he says, product data needs to mirror the way people speak with natural phrases like 'reliable running shoes for daily jogs' or 'suitable for gym workouts', which mimic how shoppers describe their needs in AI tools. 'The more closely product information matches the way people actually describe what they're looking for, the more likely it is for the product to be recommended by conversational AI tools.''AI can enable an enhanced search experience by using natural language processing (NLP), which helps understand customers' search intent while offering conversational search. It can allow customers to refine queries through dialogues, like a discussion with a human salesperson,' he says. Additionally, AI is helping these demands sync up with the inventory, says Makhija. 'When a customer looks for running shoes that can be delivered in two days, it will look at available data and give the results. If a brand's inventory is not synced across channels, the choice will not show up, even if it is available,' he explains.'Real-time inventory visibility is no longer an operational strength; it is the starting point in an AI-powered shopping world. While there are a growing number of sales channels like multiple marketplaces, quick-commerce chains, brand websites and apps, physical stores and omni-channel integrations that connect brands to sellers, the inventory is typically held in a few locations only. Technology helps track real-time inventory across various points of sale and storage,' he the same time, he points out that AI can simplify the complexity of selling on multiple e-commerce platforms by automating product listings to ensure consistent descriptions and images across platforms. For automating operations, e-commerce enablement platform Shiprocket has recently launched an AI-integrated model context protocol (MCP) server. This server allows AI agents to perform key operations, such as checking shipping rates or tracking orders, all through a single line of instruction. Saahil Goel, Co-founder and CEO of Shiprocket, says that India has a very good opportunity with AI due to the abundance of unstructured data in the country. This includes different accents, languages, and voices, which means that many things that could be automated in the West remain unautomated in India.'Additionally, India has struggled with DIY (Do-It-Yourself) in the past, and it still hasn't accepted it to a great degree. I do think that can change with AI. Right now, the merchant depends on service providers for many things, all of which can come down to a prompt. Today's AI-powered co-pilots are very intelligent; they can be connected to a merchant's business, their ad account, their marketplaces, Google Analytics, etc. A merchant can simply ask the co-pilot to do a reconciliation or ask, 'How much money does Amazon owe me?' and they will get accurate answers. SMEs could have a McKinsey consultant in their pocket,' he says, adding that often SMEs struggle with not knowing, and then the cost to deliver that knowledge to them is very high in a service-orientated also helps with eliminating errors, especially in logistics, such as getting the right state and PIN codes, he also highlights that logistics accounts for a substantial expense in e-commerce operations. Different products, geographies, modes of payment, values of products and more determine the right courier selection for a certain order. AI models predict which courier will deliver fastest or with the least risk of RTO (Return to Origin) for a specific package or geography.'For businesses using multiple delivery partners, AI engines help allocate deliveries across different courier partners based on service levels, area efficiency, or cost. Shipway is Unicommerce's logistics management platform that provides both courier aggregation and courier automation services. Shipway's smart courier automation services help it dynamically suggest the best carrier based on current rate cards, package weight, distance, and urgency. This helps businesses reduce RTOs, improve delivery SLAs and manage costs,' he adds that AI can also help in RTO (return-to-origin) reduction and fraud detection. AI helps in predictive analytics to determine likely failure chances of a delivery based on address patterns, COD risk, or past delivery success. 'AI can predict the likelihood of delivery failure and automate proactive action like calling the customer in advance. AI can also increase the efficiency of fraud detection by flagging suspicious delivery patterns, like unusually high failed deliveries from a specific area or user,' he has been a great help not just for sellers but for consumers as well. As per Praveen Govindu, Partner, Deloitte India, AI now permeates nearly every aspect of the digital retail experience. From bot-led customer support to reduced cart abandonment, AI has a lot to offer to enhance consumer experience.'Virtual assistants and chatbots now handle a wide range of customer interactions—from answering questions to guiding users through purchases and resolving post-purchase issues, improving conversion rates and post-purchase satisfaction. AI also tackles the persistent problem of cart abandonment by sending smart, personalised reminders and offering targeted discounts on abandoned cart products. Real-time chatbots also step in to resolve last-minute doubts, nudging customers to complete purchases,' he continues, 'AI-driven AR (Augmented Reality) allows customers to visualise how products like cosmetics, clothing or furniture will look like on real users/set-ups, bridging the gap between online convenience and in-store confidence.'However, this technology comes with its own set of challenges, such as outdated data quality, over-automation, integration issues and privacy can automate only what is well-defined. If business processes are flawed, automation will simply make bad outcomes happen faster. Over-automation can also lead to inefficiencies and customer frustration if not properly managed. Further, integrating AI with existing systems can be difficult, especially with legacy infrastructure causing delays and additional costs. Implementing AI involves significant upfront investment, ongoing maintenance and employee training. 'These can be barriers for small businesses,' he says. He also points out the lack of human to Deloitte India's Govindu, AI cannot think strategically, create original ideas or form emotional connections with customers. 'It only excels at well-defined and repetitive tasks.'Adds Shiprocket's Goel, saying that AI is also capable of generating fake content and fake reviews and thus has the potential to be abused. Interestingly, it is also good at catching these fake reviews and accounts and checking whether they are the future looks promising as per the experts. Goel believes that AI's applications will go deep into regional tier II and tier III markets using video and voice-based intelligence.'Today, when we work with brands or B2C firms, there are typically 4-5 segments—male, female, urban, non-urban, etc., and their combinations. But, in reality, there could be 1000s. You could do thousands of creatives for these thousands of people. With AI, it becomes possible to run the same ad in different versions as per every city,' he about the future use cases, Govindu said that there will be a lot more autonomous product tagging and catalog management as well as real-time profiling and customer targeting. AI will automatically tag, categorise, and update product listing based on image and text recognition, he says.'By analysing real-time data streams like browsing patterns, cursor movements, and session interactions, AI constructs evolving customer profiles and plans hyper personalised targeting strategies. For example, AI can monitor micro interactions (scroll depth, hover duration) to infer intent adjusting recommendations mid-session. It can also analyse externally integrated data like weather, location, and device-type to tailor offers,' he says. On the occasion of World MSME Day on June 27, 2025, ET Digital will also open registrations for its sixth edition of the ET MSME Awards 2025. The coveted award programme celebrates India's top MSMEs for their achievements and contribution to the nation's economic development.
Indian Express
3 days ago
- Science
- Indian Express
Is ChatGPT making us think less? MIT study probes cognitive cost of AI-assisted writing
Ever since ChatGPT came into existence, AI has reshaped how we study and work. Today, it is one of the most used AI chatbots worldwide. But, can using ChatGPT make us think less? Researchers from MIT recently conducted a study to find answers to this big question. At a time when more people are using AI tools for learning and writing, the team of researchers examined how it is impacting the brain. The researchers from MIT Media Lab, Wellesley College, and MassArt asked students to write essays, some using ChatGPT, some with the help of Google Search, and some simply using their minds. The researchers tracked their brain activity while they were writing. The groundbreaking study revealed that those who relied on ChatGPT used their brains less, remembered less, and were less connected to their work. The study shows that although AI tools like ChatGPT can improve efficiency, it may even be making many of us lazy. The research was led by Nataliya Kosmyna and her team, and the objective was to understand how AI tools, although convenient, could actually be affecting our critical thinking, memory, and learning abilities. As part of the study, the researchers recruited as many as 54 participants from universities in the Boston area. These participants were divided into three groups – LLM group which used ChatGPT exclusively to write essays; Search Engine group that used traditional web search tools without any AI; Brain-only group which wrote essays without any kind of external assistance. The participants completed three essay-writing sessions using their assigned group and method. In the fourth session, the LLM group wrote without tools (LLM to Brain), and the Brain-only group used ChatGPT for the first time (Brain to LLM). During each of these sessions, the researchers recorded the brain activity of the participants using EEG or electroencephalography to monitor their cognitive engagement and load. Later, the essays were analysed using natural language processing (NLP) and evaluated by human teachers as well as an AI judge. The key findings of the research were divided into three segments: weaker brain engagement with ChatGPT, reduced memory and ownership, and essay quality vs cognitive depth. One of the most striking aspects of the findings was the difference in brain activity across the groups. Candidates from the brain-only group displayed the strongest and most complex neural connectivity. While those using search engines displayed intermediate levels, the ChatGPT group showed the weakest engagement of the brain. Meanwhile, in the fourth session, the LLM to Brain group that has been relying on ChatGPT earlier, reportedly struggled to engage the same brain regions which they once used effectively. Similarly, Brain to LLM candidates showed a spike in neural activity, mostly because they were working with a new tool. The second most important finding is the reduced memory and ownership. When the researchers asked the participants to quote or summarise parts of their essays, candidates in the LLM group had the most difficulty. As per the study, only a few of the participants were able to recall what they had written just a few minutes ago. Further, their responses also revealed that they felt less ownership of AI-assisted essays compared to those written independently. The researchers have termed this 'cognitive offloading', meaning an overreliance on AI that reduces the human brain's effort in processing and retaining information. When it came to essay quality and cognitive depth, essays written by using ChatGPT scored higher in terms of structure and grammar, both by human teachers and the AI judge. The research, however, showed that the essays tended to be more homogenous with repetition in terms of common phrases, named entities, patterns that were predictable. On the other hand, essays written by the brain-only group demonstrated diverse vocabulary and critical thought. The researchers found that though the AI-assisted essays appear to be refined, they lacked depth and originality, raising questions about what is valued more in education – superficial quality or genuine cognitive effort. The biggest takeaway from the research is that LLMs like ChatGPT can offer boundless benefits, but they may lead to reduced mental engagement, weaker memory, and reduced personal connection to one's work. The researchers paint a cautionary picture about the extensive use of AI in academic settings, especially when the objective is to nurture independent thinking of students. The above research paper 'Your Brain on ChatGPT: Accumulation of Cognitive Debt when Using an AI Assistant for Essay Writing Task' was published on June 10, 2025. The team of researchers include Nataliya Kosmyna, Eugene Hauptmann, Ye Tong Yuan, Jessica Situ, Xian-Hao Liao, Ashly Vivian Beresnitzky, Iris Braunstein, and Pattie Maes.
Techday NZ
12-06-2025
- Business
- Techday NZ
Adeptia unveils AIDP to boost enterprise document automation
Adeptia has introduced AIDP, an AI-driven Intelligent Document Processing solution designed for enterprises operating in highly regulated sectors across cloud, on-premises, and hybrid environments. The new AIDP offering is centred on helping business users to automatically extract insights from unstructured documents, such as invoices, purchase orders, and loan applications, using advanced technologies including machine learning (ML) and Natural Language Processing (NLP). Adeptia states that the solution can interpret a range of document types, even those with complex layouts and handwritten content, across large, multi-page files. Automation and accuracy Adeptia's leadership highlights that while Optical Character Recognition (OCR) has traditionally been the core approach for digitising paper and physical documents, the evolving needs of enterprises demand solutions that can also interpret the meaning and contextual information within documents. OCR alone, the company notes, is not sufficient for modern requirements. "Traditional OCR, while a good starting point, often falls short in delivering the end-to-end automation and data accuracy that modern enterprises require," said Charles Nardi, Chief Executive Officer, Adeptia. "Adeptia AIDP offers a powerful business case built on demonstrable ROI, including significant cost reduction, enhanced operational efficiency, superior data accuracy and quality, and actionable insights that lead to a competitive advantage through intelligent automation." Adeptia has designed AIDP to extract information and facilitate its integration into existing business applications and proprietary systems, which is crucial for organisations that rely on robust internal records management. The company says this feature enables the seamless transition of unstructured data into formats more suitable for analysis and integration. Features and integration The AIDP platform is built on several AI-driven capabilities. These include generative AI for document processing, high levels of data extraction accuracy, advanced validation and enrichment of extracted data, and integration with enterprise workflows through AI-based data mapping and business rules engines. In addition to these, AIDP handles large documents and complex variations, while also enabling human oversight for data verification where necessary. The 'humans-in-the-loop' element allows end-users to intervene, review, or validate extracted information in a structured format before that data is processed or moved into business systems. This is paired with AI-based rules that help ensure the accuracy and quality of the information at the point of extraction. Enterprise demands Adeptia describes AIDP as suitable for deploying in cloud-first organisations as well as in more traditional on-premises or hybrid scenarios, which is particularly relevant for regulated sectors with unique compliance requirements. According to its announcement, AIDP's data extraction not only digitises content but is designed to reveal previously hidden insights within business documents. This may help users leverage data more effectively and quickly, often reducing the time from extraction to action to mere minutes. Features highlighted by Adeptia for AIDP include seamless integration support, accelerated document-driven workflows, and the capability to support both automated and manual review processes, all while maintaining high data quality standards. Charles Nardi echoed the focus on return on investment as well as reliability, stating the new solution provides "superior data accuracy and quality, and actionable insights that lead to a competitive advantage through intelligent automation." Adeptia says it will continue to support enterprise integration needs with tools to handle first-mile data at scale, aiming to help organisations improve operational efficiency and realise cost savings through automation and AI-driven processing.
