Latest news with #MuirMathieson


The Independent
29-05-2025
- Business
- The Independent
Nationwide calls for looser mortgage lending rules to help 10,000 more buyers
Nationwide is calling for mortgage affordability rules to be relaxed in a bid to help an extra 10,000 hopeful first-time buyers, as the building society revealed its record month of lending. The lender said home buyers had been rushing to complete purchases ahead of tax relief being slashed from April. It reported a pre-tax profit of £2.3 billion for the year to the end of March, 30% higher than the £1.8 billion it made the year before. Mortgage lending returned to growth during the year, with total loan balances rising to £275.9 billion from £204.5 billion in 2023. Nationwide said it had its busiest ever month of mortgage lending in March, and its strongest ever day on the last day of the month. This echoes similar comments made by Lloyds Banking Group, which hailed its record day of lending in March. Stamp duty discounts becoming less generous from April onwards sparked a stampede of home buyers in the run-up to the deadline. Stamp duty – a tax on property – applies in England and Northern Ireland. Muir Mathieson, Nationwide's chief financial officer, said: 'What's been fascinating though is that, in April and May, the strength of the mortgage market has continued. 'We haven't seen the cliff-edge, that drop-off in mortgage activity in April and May that we were expecting quite frankly. 'The mortgage market continues to be really resilient and we're intending to remain competitive within it.' Mr Mathieson said the group has been calling on the Bank of England to review its cap on high loan-to-income lending. Like other lenders, it is limited to offering no more than 15% of new loans to customers borrowing at, or above, 4.5 times their income. Nationwide said it maxes out this cap every year, because of the demand among first-time buyers for bigger loans relative to the amount they earn. Debbie Crosbie, Nationwide's chief executive, said: 'The reality is that if we didn't have the limit as low (as it is), then we could be lending to more first-time buyers. 'For Nationwide alone we think it could be an extra 10,000 (per year), and it could be multiples of that if the market limit was raised.' Mr Mathieson said that due to stricter affordability controls, the level of higher loan-to-value mortgages falling into arrears tends to be half that of its other lending. Furthermore, Ms Crosbie said it is a 'very competitive' mortgage market, adding: 'Our margin that we're earning is definitely lower this year than it has been in previous years.' Nationwide, which bought rival bank Virgin Money last year, will be handing out a record £2.8 billion to its members as part of its 'fairer share' payment. The mutual – which means it is owned by its customers, rather than shareholders – said more than four million of its members will receive it.

Leader Live
28-05-2025
- Business
- Leader Live
High street bank branches are ‘thriving', Nationwide says
The building society has pledged to keep all of its nearly 700 branches open until at least the start of 2028. New data from the group revealed that nearly 200,000 more customers used its branches in the financial year to the end of March, compared with the prior year. It comes a day before Nationwide is set to unveil its full-year financial results. Muir Mathieson, Nationwide's chief financial officer, told the PA news agency: 'The branches are thriving. 'We're seeing the number of people going into branches going up, and we think part of that (increase) is that there are fewer branches on the high street now that our competitors have closed theirs.' Nationwide has the second-largest branch network in the UK, behind Lloyds Banking Group. But Lloyds has been making sweeping cuts to its network – with the most recently-announced closures to 136 branches taking place over the next year. Others have been drastically trimming their network, such as Santander announcing in March it would be closing more than a fifth of its high street branches, bringing it down to 349 across Britain. The banks say they are adapting to meet the behaviours of their customers, who increasingly want to do banking on their phones or online and are decreasingly using their high street sites. But Nationwide suggested that UK consumers have been switching their bank to Nationwide so that they can make use of in-person services. Customers want face-to-face contact particularly if they have concerns about fraud, or if they want reassurance about a specific process or account, Mr Mathieson said. 'Interestingly, we get larger Isa balances when people open them in a branch than when they do it online,' he told PA, indicating that people feel more comfortable handling bigger sums of money in a branch. About 40% of Isas were opened in branches last year, and more than 30% of new current accounts, according to data from the building society. About 5.7 million customers visited a branch at least once during the year. Nationwide's branch promise extended to Virgin Money after buying the rival bank for £2.8 billion last year in the biggest banking deal since the financial crisis. When it bought the lender, it paused Virgin's plans to close some of its branches and brought it into the group's branch promise. It has also been working to improve the bank's customer service systems since merging, after chief executive Debbie Crosbie said there were 'challenges' to overcome.


Powys County Times
28-05-2025
- Business
- Powys County Times
High street bank branches are ‘thriving', Nationwide says
Nationwide Building Society has said its bank branches are 'thriving' with more customers coming through the doors over the past year as rival banks slash their high street network. The building society has pledged to keep all of its nearly 700 branches open until at least the start of 2028. New data from the group revealed that nearly 200,000 more customers used its branches in the financial year to the end of March, compared with the prior year. It comes a day before Nationwide is set to unveil its full-year financial results. Muir Mathieson, Nationwide's chief financial officer, told the PA news agency: 'The branches are thriving. 'We're seeing the number of people going into branches going up, and we think part of that (increase) is that there are fewer branches on the high street now that our competitors have closed theirs.' Nationwide has the second-largest branch network in the UK, behind Lloyds Banking Group. But Lloyds has been making sweeping cuts to its network – with the most recently-announced closures to 136 branches taking place over the next year. Others have been drastically trimming their network, such as Santander announcing in March it would be closing more than a fifth of its high street branches, bringing it down to 349 across Britain. The banks say they are adapting to meet the behaviours of their customers, who increasingly want to do banking on their phones or online and are decreasingly using their high street sites. But Nationwide suggested that UK consumers have been switching their bank to Nationwide so that they can make use of in-person services. Customers want face-to-face contact particularly if they have concerns about fraud, or if they want reassurance about a specific process or account, Mr Mathieson said. 'Interestingly, we get larger Isa balances when people open them in a branch than when they do it online,' he told PA, indicating that people feel more comfortable handling bigger sums of money in a branch. About 40% of Isas were opened in branches last year, and more than 30% of new current accounts, according to data from the building society. About 5.7 million customers visited a branch at least once during the year. Nationwide's branch promise extended to Virgin Money after buying the rival bank for £2.8 billion last year in the biggest banking deal since the financial crisis. When it bought the lender, it paused Virgin's plans to close some of its branches and brought it into the group's branch promise. It has also been working to improve the bank's customer service systems since merging, after chief executive Debbie Crosbie said there were 'challenges' to overcome.

Western Telegraph
28-05-2025
- Business
- Western Telegraph
High street bank branches are ‘thriving', Nationwide says
The building society has pledged to keep all of its nearly 700 branches open until at least the start of 2028. New data from the group revealed that nearly 200,000 more customers used its branches in the financial year to the end of March, compared with the prior year. Nationwide said about 200,000 more customers used its branches in 2024 (David Parry/PA) More Stories It comes a day before Nationwide is set to unveil its full-year financial results. Muir Mathieson, Nationwide's chief financial officer, told the PA news agency: 'The branches are thriving. 'We're seeing the number of people going into branches going up, and we think part of that (increase) is that there are fewer branches on the high street now that our competitors have closed theirs.' Nationwide has the second-largest branch network in the UK, behind Lloyds Banking Group. But Lloyds has been making sweeping cuts to its network – with the most recently-announced closures to 136 branches taking place over the next year. Others have been drastically trimming their network, such as Santander announcing in March it would be closing more than a fifth of its high street branches, bringing it down to 349 across Britain. The banks say they are adapting to meet the behaviours of their customers, who increasingly want to do banking on their phones or online and are decreasingly using their high street sites. But Nationwide suggested that UK consumers have been switching their bank to Nationwide so that they can make use of in-person services. Customers want face-to-face contact particularly if they have concerns about fraud, or if they want reassurance about a specific process or account, Mr Mathieson said. 'Interestingly, we get larger Isa balances when people open them in a branch than when they do it online,' he told PA, indicating that people feel more comfortable handling bigger sums of money in a branch. About 40% of Isas were opened in branches last year, and more than 30% of new current accounts, according to data from the building society. About 5.7 million customers visited a branch at least once during the year. Nationwide's branch promise extended to Virgin Money after buying the rival bank for £2.8 billion last year in the biggest banking deal since the financial crisis. When it bought the lender, it paused Virgin's plans to close some of its branches and brought it into the group's branch promise. It has also been working to improve the bank's customer service systems since merging, after chief executive Debbie Crosbie said there were 'challenges' to overcome.


South Wales Guardian
28-05-2025
- Business
- South Wales Guardian
High street bank branches are ‘thriving', Nationwide says
The building society has pledged to keep all of its nearly 700 branches open until at least the start of 2028. New data from the group revealed that nearly 200,000 more customers used its branches in the financial year to the end of March, compared with the prior year. It comes a day before Nationwide is set to unveil its full-year financial results. Muir Mathieson, Nationwide's chief financial officer, told the PA news agency: 'The branches are thriving. 'We're seeing the number of people going into branches going up, and we think part of that (increase) is that there are fewer branches on the high street now that our competitors have closed theirs.' Nationwide has the second-largest branch network in the UK, behind Lloyds Banking Group. But Lloyds has been making sweeping cuts to its network – with the most recently-announced closures to 136 branches taking place over the next year. Others have been drastically trimming their network, such as Santander announcing in March it would be closing more than a fifth of its high street branches, bringing it down to 349 across Britain. The banks say they are adapting to meet the behaviours of their customers, who increasingly want to do banking on their phones or online and are decreasingly using their high street sites. But Nationwide suggested that UK consumers have been switching their bank to Nationwide so that they can make use of in-person services. Customers want face-to-face contact particularly if they have concerns about fraud, or if they want reassurance about a specific process or account, Mr Mathieson said. 'Interestingly, we get larger Isa balances when people open them in a branch than when they do it online,' he told PA, indicating that people feel more comfortable handling bigger sums of money in a branch. About 40% of Isas were opened in branches last year, and more than 30% of new current accounts, according to data from the building society. About 5.7 million customers visited a branch at least once during the year. Nationwide's branch promise extended to Virgin Money after buying the rival bank for £2.8 billion last year in the biggest banking deal since the financial crisis. When it bought the lender, it paused Virgin's plans to close some of its branches and brought it into the group's branch promise. It has also been working to improve the bank's customer service systems since merging, after chief executive Debbie Crosbie said there were 'challenges' to overcome.