Latest news with #MileagePlanElite
Yahoo
13-06-2025
- Yahoo
Kokua Line: What is Hawaiian Airline's no-show policy?
Question : I had heard that Hawaiian Airlines has a new no-show policy but not that they cancel your return flight too. Auwe ! Answer : Yes, under the policy that took effect May 15, a passenger with a nonrefundable ticket who fails to board their confirmed flight will forfeit that fare and any connecting and return flights on the reservation, according to the airline's website. 'If you think you're going to miss your flight, please let us know before your flight departs in order to receive the value of your ticket as credit to use on a future flight, ' it says, explaining that the new policy applies to all nonrefundable tickets purchased in the United States, for domestic or international flights. Passengers who bought tickets outside the U.S. are advised to review their fare rules. Passengers who miss their ticketed flight without modifying or canceling their reservation beforehand are no-shows. 'This means : We'll cancel your flight reservation and all continuing and return flights. The money or miles spent on non-refundable fares will not be available as credit towards a future flight, ' the website says. Passengers with nonrefundable tickets who know they'll miss their flight and have time before departure can try to modify the reservation online. 'To change a flight to a different date or destination, first pull up your trip on by clicking on 'Manage Flights ' and selecting 'My Trips.' Enter your confirmation code or ticket number and your last name. If your flight can be changed online, you will see a 'Change flight ' button. Click that button and follow the instructions to change your flight. If you are unable to change your flight online, contact our Reservations Department toll-free at 1-800-367-5320 for further assistance, ' the website says. Passengers who missed a flight without informing the airline beforehand should call the Reservations Department as soon as possible. Those already at the airport can seek help from a Hawaiian Airlines customer service agent at the kiosks or check-in counter. The policy does not exempt HawaiianMiles /Mileage Plan Elite Members or corporate clients, although 'corporate travelers may be eligible to receive a travel credit based on the specific fare rules associated with their ticket, ' the website says. Passengers with refundable tickets who missed their flight should review their fare rules, as 'changes and cancellations on refundable tickets are based on the fare agreement for those tickets at the time of ticketing.' Alaska Airlines, which bought Hawaiian Airlines last year, has a similar no-show policy, although its automated ticket cancellation system 'has a short grace period to accommodate those running late, ' according to its website. Overall, the message to passengers is to get to the airport in plenty of time for your flight, and, if your travel plans change, to let the airline know before your original flight departs. Q : If my husband and I are already on Social Security, can either one of us get survivor benefits if the other one dies ? A : 'If you already receive retirement or disability benefits on your own work record, you may be due survivor benefits if they're greater than your own. You won't receive both—you'll get the higher amount, ' according to the Social Security Administration. This answer applies to the surviving spouse—whether it's you or your husband. Read more at. Q : How long will the homeless service site be back at Old Stadium Park ? A : The city's Homeless Outreach and Navigation for Unsheltered Persons program returned to the McCully /Moiliili park on June 2 and is scheduled to stay until the end of September, with an option to extend, according to a news release from Hono lulu's Department of Community Services. HONU, with its large tan tents, is expected to shelter about 45 people at the site, while also helping them find longer-term housing.------------Write to Kokua Line at Honolulu Star-Advertiser, 500 Ala Moana Blvd., Suite 2-200, Honolulu, HI 96813 ; call 808-529-4773 ; or email.------------
New York Post
20-05-2025
- Business
- New York Post
Hawaiian Airlines' new ‘no show' policy may make travel more expensive
Hawaiian Airlines is days into implementing a new 'no-show' policy that could potentially cause travelers to lose out on money. The airline put the policy in place last Thursday for people who have a confirmed reservation but do not board their ticketed flight. 'We'll cancel your flight reservation and all continuing and return flights,' Hawaiian Airlines said in an announcement published on their website. Advertisement Additionally, no-show guests will not be able to use the money or miles spent on non-refundable fares as credit towards a future flight. To prevent people from forfeiting all fares associated with nonrefundable tickets, the airline reminds people that they can adjust their reservations online or by contacting its reservations department by calling 1-800-367-5320. The airline says on their website that they understand that 'life happens,' and those who are already at the airport but miss their flight may have options and are told to contact an airport customer service agent at the kiosks or check-in counter for help. Hawaiian Airlines is days into implementing a new 'no-show' policy that could potentially cause travelers to lose out on money. Markus Mainka – Advertisement The new policy applies to all non-refundable tickets purchased in the U.S., with no exemptions for HawaiianMiles or Mileage Plan Elite members. 'Changes and cancellations on refundable tickets are based on the fare agreement for those tickets at the time of ticketing. Please review your fare rules,' Hawaiian Airlines said. Hawaiian Airlines was acquired by Alaska Airlines in September 2024. The two airlines have now adopted a single policy addressing no-show passengers, a spokesperson told FOX Business via email. 'By aligning to a single, industry-standard policy, we can offer our guests a more consistent travel experience to guests booked on flights across our combined global network,' a statement said.
Yahoo
19-05-2025
- Business
- Yahoo
Hawaiian Airlines Launches 'Costly' Policy Ahead Of Summer
At least one commercial airline in the United States is adopting a no-show policy for non-refundable tickets just in time for the summer. Hawaiian Airlines announced earlier this month that it's implementing a new policy that'll penalize passengers who fail to show up for their reserved flight without giving any notice. Travelers who violate this policy won't just lose the value of their non-refundable ticket, they'll lose their entire reservation. That means return or connecting flights will be canceled by Hawaiian Airlines. If people are unable to make their flight and want to retain their miles spent, they'll have to contact the reservations department in advance. "Beginning May 15, 2025, Hawaiian Airlines and Alaska Airlines will adopt a single policy addressing no-show passengers who booked non-refundable tickets. A no-show passenger is defined as someone who has a confirmed reservation but does not board their ticketed flight. By aligning to a single, industry-standard policy, we can offer our guests a more consistent travel experience to guests booked on flights across our combined global network," the statement from Hawaiian Airlines read. "We encourage guests to proactively make any necessary travel adjustments to non-refundable tickets. Guests needing to reschedule their flight can also do so without change fees. To cancel or change a reservation booked on contact our Reservations Department. For additional information, please reference this FAQ.' HawaiianMiles or Mileage Plan Elite members are not exempt from this policy. As for why this policy was created, Hawaiian Airlines is hoping to cut down on the number of unused seats for each flight.
