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Malaysia assures users their privacy is protected in mobile data grab: ‘truly anonymous'
Malaysia assures users their privacy is protected in mobile data grab: ‘truly anonymous'

South China Morning Post

time09-06-2025

  • Business
  • South China Morning Post

Malaysia assures users their privacy is protected in mobile data grab: ‘truly anonymous'

Malaysia 's communications regulator has assured the public that their privacy remains intact, despite a government move to hoover up data on mobile phone and internet usage as part of widening controls over online activity. The Malaysian Communications and Multimedia Commission (MCMC) said that the data being compiled under the government's Mobile Phone Data project was all anonymous. There were no markers to indicate the identity of users, such as names or mobile numbers. 'At the point of submission [of data by telecommunications firms] … [the information] is already anonymised,' MCMC Deputy Managing Director Zurkanain Mohd Yasin told a media briefing on Monday. 'The MCMC affirms that the data from [mobile network operators] is anonymous and does not contain personal identifiers.' Industry sources on Friday said they had been instructed to hand over detailed records of phone calls and internet usage, ostensibly to generate statistics under the project. The telecoms companies were told to furnish detailed call and internet logs for the first three months of this year, according to a letter seen by This Week in Asia. If they failed to comply, they could be fined 20,000 ringgit (US$4,700) or jailed for six months, the commission said in the letter. A woman walks past a logo of Maxis at its headquarters in Kuala Lumpur. The mobile network operator has already submitted a full report with anonymous data. Photo: Reuters The MCMC said data collected would be limited to details like the date of calls made via local networks or mobile internet, the location of transmission towers handling the calls, and the quality of the network used, such as 4G or 5G.

Telcos reassure public no personal data shared with MCMC
Telcos reassure public no personal data shared with MCMC

Free Malaysia Today

time09-06-2025

  • Business
  • Free Malaysia Today

Telcos reassure public no personal data shared with MCMC

CelcomDigi, U Mobile, Telekom Malaysia and Maxis stress that only anonymised data — without any personally identifiable information — will be shared with MCMC. (Freepik pic) PETALING JAYA : Telco companies have reaffirmed their commitment to protecting customer data following the sharing of mobile phone data (MPD) for official statistical purposes with the Malaysian Communications and Multimedia Commission (MCMC). In separate statements, CelcomDigi, U Mobile, Telekom Malaysia and Maxis stressed that only anonymised data — without any personally identifiable information — will be shared with MCMC. CelcomDigi emphasised its strict adherence to existing data protection laws, including the Communications and Multimedia Act and the Personal Data Protection Act, adding that customer trust remains at the core of its operations. The telco acknowledged the ongoing discussions and concerns raised by the public over the MCMC initiative and said it is working closely with the commission to support the government's efforts without compromising the integrity of customer data. 'At all times, we operate under tight security protocols and in compliance with the relevant data protection laws and regulations, with stringent limitations on any personal identifiable information,' it said. U Mobile, meanwhile, affirmed that customer data and privacy are its top priority, with policies and processes in place to ensure any shared data is anonymised, aggregated and fully compliant with applicable data protection laws and regulations. 'We are aware of the objectives of the initiative and are committed to working with MCMC in a manner that upholds the highest standards of data governance,' it said. It noted that when the company does share its mobile phone data, at no point will personally identifiable information be revealed or processed. U Mobile remains committed to safeguarding customer privacy and ensuring full regulatory compliance in all aspects of data management, it added. TM also clarified that the mobile phone data submitted to MCMC is fully anonymised and does not contain any personally identifiable information. Data submission is carried out under strict governance and security protocols, with full compliance to applicable company policies as well as national laws and regulatory requirements, it said in a statement. 'TM remains fully committed to safeguarding the safety and privacy of customer data with responsibility and integrity,' it noted. Meanwhile, Maxis also said MCMC will have no access to personally identifiable information at any stage. It added that controls and processes are in place to ensure customers' personal data will not be compromised. 'All data is anonymised by Maxis and processed in an aggregated manner within a secure environment, in full compliance with the Personal Data Protection Act 2010,' it said in a statement. 'Maxis remains fully committed to protecting the data of all our customers.' On Friday, MCMC clarified that its collection of mobile phone data from mobile network operators does not involve the access, processing or disclosure of any personally identifiable information. MCMC said the mobile phone data will be used strictly to generate official statistics to support evidence-based policymaking in the information and communications technology (ICT) sector and the tourism sector. Earlier today, communications minister Fahmi Fadzil assured the public that MCMC is not collecting any personal information from telecommunications companies. He said MCMC's request for phone companies to hand over data on all mobile phone calls, made from January to March, is a Cabinet decision aimed at collecting data for the statistics department, with the goal of creating better policies and plans.

Maxis Celebrates Meaningful Connections During Gawai And Kaamatan In Sarawak, Sabah
Maxis Celebrates Meaningful Connections During Gawai And Kaamatan In Sarawak, Sabah

Barnama

time05-06-2025

  • Business
  • Barnama

Maxis Celebrates Meaningful Connections During Gawai And Kaamatan In Sarawak, Sabah

KUALA LUMPUR, June 5 (Bernama) -- Maxis, Malaysia's leading telecommunications service provider, embraced the spirit of unity and connection through its corporate social responsibility (CSR) initiatives in Sabah and Sarawak during the recent Gawai and Kaamatan festivals. Loh Keh Jiat, Chief Consumer Business Officer of Maxis, in a statement today, said that these initiatives exemplify their commitment to engaging the communities and building connections with lasting value. 'At Maxis, connection goes beyond technology. It's about the relationships we nurture and the important moments we share.

42 B40 Students Receive Maxis Awards For Academic Excellence Through Anugerah Gemilang eKelas
42 B40 Students Receive Maxis Awards For Academic Excellence Through Anugerah Gemilang eKelas

Barnama

time23-05-2025

  • Business
  • Barnama

42 B40 Students Receive Maxis Awards For Academic Excellence Through Anugerah Gemilang eKelas

KUALA LUMPUR, May 23 (Bernama) -- Maxis has reaffirmed its commitment to accessible education and digital empowerment through the Anugerah Gemilang eKelas 2025, which honoured 42 students from B40 households nationwide for their academic improvement and dedication to learning via the Maxis eKelas digital platform. According to Maxis in a statement today, a total of 25 secondary and 17 primary school students were recognised for their achievements out of 400 applications. Each winning student received an education grant deposited into their Skim Simpanan Pendidikan Nasional (SSPN) account, RM1,500 for secondary students and RM750 for primary students, to support their future studies. The eKelas is a digital learning platform aimed at enhancing student performance, particularly in underserved communities, by focusing on STEM subjects and offering live tutorials, group learning, digital content, and interactive features. Maxis Chief Corporate Affairs Officer Azizul Abdul Rahman said the initiative not only highlights the transformative power of education but also reinforces the importance of equipping students with the right tools for success. 'We are proud to support this journey through Maxis eKelas and celebrate outstanding progress and resilience through Anugerah Gemilang eKelas. 'By recognising students who have shown meaningful improvement, we are reaffirming our commitment to bridging the digital divide and connecting our youth to a world of possibilities,' he said. Among the inspiring stories shared was Chan Kit Yeong, 18, from SMK Bandar Puncak Jalil, Selangor, who achieved 7As in the SPM examinations. He credits eKelas' practice quizzes for helping him to pave the way for his dream of studying electrical engineering.

PublicInvest: Maxis to deliver resilient FY25 earnings on steady postpaid, fibre growth
PublicInvest: Maxis to deliver resilient FY25 earnings on steady postpaid, fibre growth

New Straits Times

time19-05-2025

  • Business
  • New Straits Times

PublicInvest: Maxis to deliver resilient FY25 earnings on steady postpaid, fibre growth

KUALA LUMPUR: Maxis Berhad is expected to deliver resilient earnings in the financial year 2025 (FY25), underpinned by steady domestic demand for affordable postpaid mobile services and growing adoption of fibre connectivity to homes. Public Investment Bank Bhd (PublicInvest) said the revenue came in flat in the first quarter of financial year 2025 (Q1 FY25) as the increase in fibre, postpaid and device revenue was offset by lower contribution from the prepaid segment. The firm noted that postpaid subscriber base was 10.3 per cent higher, driven mainly by Maxis Postpaid and Hotlink Postpaid, despite a 4.4 per cent year-on-year decline in average revenue per user (ARPU) to RM71.80. Consumer home connections were 5.1 per cent higher while ARPU declined by 3.9 per cent. Meanwhile, the decline in prepaid ARPU outpaced the growth in its subscriber base, falling 8.4 per cent year-on-year compared to a 2.3 per cent increase in users. On the company's investment in 5G wholesale network, PublicInvest said Maxis has recently proposed to acquire additional stake in Digital Nasional Bhd (DNB) from U Mobile for RM33,333, after the latter was appointed as the second 5G network provider by the government. Following the completion this by end-May, Maxis, CelcomDigi and YTL will hold an equal stake of 19.44 per cent (an increase from 16.3 per cent) each in DNB, with the remaining 41.67 per cent will be owned by the MoF. "Although the proposed investment is not expected to have any material financial impact in the immediate term, this helps to remove concern of Maxis having to spend a sizeable capital expenditure commitment in order to build its own 5G network. "While the three parties may have to explore infrastructure sharing arrangements that could complicate the rollout process, we believe this will be manageable as Maxis, Celcom and Digi have previously collaborated successfully to jointly develop and share fibre infrastructure," it said. Despite the stable earnings outlook, PublicInvest have downgraded Maxis' stock rating from "Buy" to "Neutral," citing limited upside potential with the stock trading near its target price (TP) of RM3.90.

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