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Dollar UAE signs strategic MoU with Emirates Roadside Assistance to elevate customer experience
Dollar UAE signs strategic MoU with Emirates Roadside Assistance to elevate customer experience

Zawya

time16-06-2025

  • Automotive
  • Zawya

Dollar UAE signs strategic MoU with Emirates Roadside Assistance to elevate customer experience

Dubai, UAE: Dollar Car Rental announced a strategic alliance with Emirates Roadside Assistance, a subsidiary of Emirates Auctions, further solidifying its position as a regional leader in the car rental industry. Under this partnership, comprehensive roadside assistance services will now be available 24/7, ensuring immediate assistance in the event of a breakdown, service recovery, or accident recovery. To drastically reduce downtime and improve the overall customer experience, Emirates Roadside Assistance will serve as Dollar's committed partner for real-time recovery and support services. Marwan Almulla, General Manager of Dollar Car Rental, said, 'This partnership reaffirms our commitment to offering innovative, client-focused solutions. Collaborating with Emirates Roadside Assistance allows us to offer faster support and smoother services, making our customers' journeys safer, easier, and more worry-free.' 'At Emirates Roadside Assistance, we're committed to offering our clients and partners reliable and effortless support. With this collaboration with Dollar Car Rental, we aim to provide 24/7 roadside assistance throughout the UAE, ensuring safety for all, quick response times, and enhanced service experiences.', said HE Abdulla Matar Al Mannaei, Chairman of Emirates Roadside Assistance. Dollar's strategic initiatives aim to strengthen its position as a regional leader in the car rental sector by broadening and improving its service offerings. This collaboration is a prime example of Dollar's continuous attempts to raise customer satisfaction and service efficiency in an increasingly competitive sector. ​​​​​​ About Emirates Roadside Assistance: Emirates Roadside Assistance is the largest roadside support company in the Middle East and one of the most trusted names in the UAE for vehicle recovery and emergency services. The company provides fast, professional, and 24/7 assistance across all seven emirates, offering a wide range of services including vehicle towing, battery replacement, tire repair, fuel delivery, and lockout assistance. In recent years, the company has witnessed rapid growth in its service coverage and operational scale, driven by a strong focus on customer satisfaction and operational excellence. With a fleet of over 750 fully equipped recovery vehicles and a 24/7 customer support center, Emirates Roadside Assistance ensures timely response and nationwide reach. The company leverages AI-powered technologies to improve dispatch speed, optimize routing, and analyze operational data to continually enhance performance and service quality. Emirates Roadside Assistance also offers a smart mobile application that allows customers to request services, track their assigned vehicle in real-time, and receive support with just a few taps—reflecting the company's commitment to innovation and customer convenience in the digital age. Serving both individuals and corporate fleets, the company adheres to the highest standards of safety, reliability, and technological innovation—making it the go-to partner for millions of motorists across the UAE and the wider region. Headquarters: United Arab Emirates Core Services: Roadside assistance, vehicle towing, battery and tire services, emergency fuel delivery, lockout support Fleet Size: Over 750 recovery vehicles Service Coverage: Nationwide – all seven emirates Availability: 24/7 – 365 days a year Website: Phone: 800666666 About Dollar Car Rental UAE Dollar Car Rental, a globally recognized leader in the rental car industry, operates with a commitment to providing exceptional customer service and a high-quality fleet of vehicles. Whether for leisure or business travel, Dollar ensures a seamless experience for all customers with its convenient locations nationwide and worldwide. Dollar Car Rental UAE is proud to collaborate with top-tier brands such as Pepsi, Mai Dubai, RTA, ZULAL, NFPC, Aramex, Carrefour, and more. As a trusted partner in total transportation solutions, Dollar helps these companies reduce fleet management costs, improve fleet compliance, and achieve tailored business goals through customized vehicle builds and flexible leasing options. With one of the largest and most diverse fleets in the UAE, Dollar Car Rental is the ideal choice for businesses requiring reliable transportation of valuable or perishable goods, offering long-term leasing options up to 5+ years. For more information, please visit: For media inquiries, please contact Matrix PR: Krishika Mahesh: krishika@ Jazlynn Lobo: jazlynn@

Dollar Car Rental UAE introduces digital-first travel solutions at ATM 2025
Dollar Car Rental UAE introduces digital-first travel solutions at ATM 2025

Khaleej Times

time28-04-2025

  • Business
  • Khaleej Times

Dollar Car Rental UAE introduces digital-first travel solutions at ATM 2025

Dollar Car Rental UAE is set to unveil a new suite of smart, customer-centric mobility solutions at Arabian Travel Market (ATM) 2025, as it aligns its offerings with the future of global tourism, where innovation, technology and enhanced connectivity are taking centre stage. Driving innovation in the UAE's travel landscape The Middle East travel sector is on a steady growth trajectory, with the region expected to achieve a 6.19 per cent CAGR between 2025 and 2029, fuelled by increasing air connectivity, a thriving luxury tourism segment, and digital transformation. As the region positions itself as a global tourism hub, Dollar Car Rental UAE is strategically aligning its products to support this momentum with solutions tailored to both business and leisure travellers. Marwan Almulla, general manager of Dollar Car Rental in Dubai and Oman, said: "We're reimagining what mobility means in a world where convenience, technology, and personalisation are no longer optional. Our focus is on creating smarter experiences that fit seamlessly into people's lives, whether they're here for business, leisure, or both. This is the future of mobility, and it starts now." In response to growing demand for more personalised, tech-enabled travel experiences, Dollar Car Rental UAE will use its presence at ATM 2025 to showcase how mobility can evolve to meet the expectations of the modern traveller. With convenience, flexibility and digital-first service now at the forefront of consumer priorities, the brand will unveil three new customer-centric offerings designed to streamline and elevate the rental experience. The company actively incorporates customer feedback into its product development processes, ensuring it delivers the best value for money. Visitors will be able to explore these innovations through interactive demonstrations of next-generation booking and mobility tools, while engaging in activities such as a Spin the Wheel game, product quizzes and daily raffles. On-ground experts will also be available to discuss new business and fleet solutions tailored for corporate clients looking to optimise transportation strategies in a fast-changing market. As the UAE cements its status as a global travel hub, Dollar Car Rental UAE's new initiatives underscore the brand's commitment to future-focused service. From digital transformation to premium customer care, the company is positioning itself as a key player in the next phase of travel innovation. "ATM is a key platform for us to engage with partners, explore new opportunities, and highlight how we're evolving to meet the changing needs of today's traveller. We're excited to connect with the industry, share our vision for smarter mobility, and forge collaborations that will shape the future of travel in the UAE and beyond," Almulla added. Held under the theme "Global Travel: Developing Tomorrow's Tourism Through Enhanced Connectivity," ATM 2025 is poised to bring together industry leaders and disruptors from around the world. Visitors can find Dollar Car Rental UAE at Booth TM0581 during Arabian Travel Market 2025.

Dollar's New Launch at ATM 2025 Promises Less Hassle, More Freedom
Dollar's New Launch at ATM 2025 Promises Less Hassle, More Freedom

Mid East Info

time27-04-2025

  • Automotive
  • Mid East Info

Dollar's New Launch at ATM 2025 Promises Less Hassle, More Freedom

Dubai, United Arab Emirates: Arabian Travel Market 2025 is set to spotlight the future of global tourism, with innovation, technology, and enhanced connectivity taking centre stage. Among the brands making bold moves at this year's event is Dollar Car Rental UAE, which will debut a new suite of smart, customer-centric mobility solutions. Driving Innovation in the UAE's Travel Landscape The Middle East travel sector is on a steady growth trajectory, with the region expected to achieve a 6.19% CAGR between 2025 and 2029, fuelled by increasing air connectivity, a thriving luxury tourism segment, and digital transformation. As the region positions itself as a global tourism hub, Dollar Car Rental UAE is strategically aligning its offerings to support this momentum with products tailored to both business and leisure travellers. 'We're reimagining what mobility means in a world where convenience, technology, and personalisation are no longer optional,' said Marwan Almulla, General Manager of Dollar Car Rental in Dubai and Oman. 'Our focus is on creating smarter experiences that fit seamlessly into people's lives, whether they're here for business, leisure, or both. This is the future of mobility, and it starts now.' In response to growing demand for more personalised, tech-enabled travel experiences, Dollar Car Rental UAE is using its presence at ATM 2025 to show how mobility can evolve to meet the expectations of the modern traveller. With convenience, flexibility, and digital-first service now at the forefront of consumer priorities, the brand will unveil three new customer-centric offerings designed to streamline and elevate the rental experience. To achieve this, they actively incorporate customer feedback into their product development processes, ensuring they deliver the best value for money. Visitors will be able to explore these innovations through interactive demonstrations of next-gen booking and mobility tools, while engaging in activities such as a Spin the Wheel game, product quizzes, and daily raffles that aim to keep the experience lively. On-ground experts will also be available to discuss new business and fleet solutions tailored for corporate clients looking to optimise transportation strategies in a fast-changing market. As the UAE cements its status as a global travel hub, Dollar Car Rental UAE's new initiatives are a clear sign of the brand's commitment to future-focused service. From digital transformation to premium customer care, the company is positioning itself as a key player in the next chapter of travel innovation. 'ATM is a key platform for us to engage with partners, explore new opportunities, and highlight how we're evolving to meet the changing needs of today's traveller. We're excited to connect with the industry, share our vision for smarter mobility, and forge collaborations that will shape the future of travel in the UAE and beyond,' Almulla added. Held under the theme 'Global Travel: Developing Tomorrow's Tourism Through Enhanced Connectivity,' ATM 2025 is poised to bring together industry leaders and disruptors from around the world. Visitors can explore the full experience and connect with the team behind the transformation at Dollar's booth, Booth TM0581, at ATM 2025, during Arabian Travel Market 2025.

Dollar's New Launch at ATM 2025 Promises Less Hassle, More Freedom - Middle East Business News and Information
Dollar's New Launch at ATM 2025 Promises Less Hassle, More Freedom - Middle East Business News and Information

Mid East Info

time27-04-2025

  • Automotive
  • Mid East Info

Dollar's New Launch at ATM 2025 Promises Less Hassle, More Freedom - Middle East Business News and Information

Dubai, United Arab Emirates: Arabian Travel Market 2025 is set to spotlight the future of global tourism, with innovation, technology, and enhanced connectivity taking centre stage. Among the brands making bold moves at this year's event is Dollar Car Rental UAE, which will debut a new suite of smart, customer-centric mobility solutions. Driving Innovation in the UAE's Travel Landscape The Middle East travel sector is on a steady growth trajectory, with the region expected to achieve a 6.19% CAGR between 2025 and 2029, fuelled by increasing air connectivity, a thriving luxury tourism segment, and digital transformation. As the region positions itself as a global tourism hub, Dollar Car Rental UAE is strategically aligning its offerings to support this momentum with products tailored to both business and leisure travellers. 'We're reimagining what mobility means in a world where convenience, technology, and personalisation are no longer optional,' said Marwan Almulla, General Manager of Dollar Car Rental in Dubai and Oman. 'Our focus is on creating smarter experiences that fit seamlessly into people's lives, whether they're here for business, leisure, or both. This is the future of mobility, and it starts now.' In response to growing demand for more personalised, tech-enabled travel experiences, Dollar Car Rental UAE is using its presence at ATM 2025 to show how mobility can evolve to meet the expectations of the modern traveller. With convenience, flexibility, and digital-first service now at the forefront of consumer priorities, the brand will unveil three new customer-centric offerings designed to streamline and elevate the rental experience. To achieve this, they actively incorporate customer feedback into their product development processes, ensuring they deliver the best value for money. Visitors will be able to explore these innovations through interactive demonstrations of next-gen booking and mobility tools, while engaging in activities such as a Spin the Wheel game, product quizzes, and daily raffles that aim to keep the experience lively. On-ground experts will also be available to discuss new business and fleet solutions tailored for corporate clients looking to optimise transportation strategies in a fast-changing market. As the UAE cements its status as a global travel hub, Dollar Car Rental UAE's new initiatives are a clear sign of the brand's commitment to future-focused service. From digital transformation to premium customer care, the company is positioning itself as a key player in the next chapter of travel innovation. 'ATM is a key platform for us to engage with partners, explore new opportunities, and highlight how we're evolving to meet the changing needs of today's traveller. We're excited to connect with the industry, share our vision for smarter mobility, and forge collaborations that will shape the future of travel in the UAE and beyond,' Almulla added. Held under the theme 'Global Travel: Developing Tomorrow's Tourism Through Enhanced Connectivity,' ATM 2025 is poised to bring together industry leaders and disruptors from around the world. Visitors can explore the full experience and connect with the team behind the transformation at Dollar's booth, Booth TM0581, at ATM 2025, during Arabian Travel Market 2025.

Dollar's New Launch at ATM 2025 Promises Less Hassle, More Freedom
Dollar's New Launch at ATM 2025 Promises Less Hassle, More Freedom

Web Release

time24-04-2025

  • Automotive
  • Web Release

Dollar's New Launch at ATM 2025 Promises Less Hassle, More Freedom

By Editor_wr Last updated Apr 23, 2025 Arabian Travel Market 2025 is set to spotlight the future of global tourism, with innovation, technology, and enhanced connectivity taking centre stage. Among the brands making bold moves at this year's event is Dollar Car Rental UAE, which will debut a new suite of smart, customer-centric mobility solutions. Driving Innovation in the UAE's Travel Landscape The Middle East travel sector is on a steady growth trajectory, with the region expected to achieve a 6.19% CAGR between 2025 and 2029, fuelled by increasing air connectivity, a thriving luxury tourism segment, and digital transformation. As the region positions itself as a global tourism hub, Dollar Car Rental UAE is strategically aligning its offerings to support this momentum with products tailored to both business and leisure travellers. 'We're reimagining what mobility means in a world where convenience, technology, and personalisation are no longer optional,' said Marwan Almulla, General Manager of Dollar Car Rental in Dubai and Oman. 'Our focus is on creating smarter experiences that fit seamlessly into people's lives, whether they're here for business, leisure, or both. This is the future of mobility, and it starts now.' In response to growing demand for more personalised, tech-enabled travel experiences, Dollar Car Rental UAE is using its presence at ATM 2025 to show how mobility can evolve to meet the expectations of the modern traveller. With convenience, flexibility, and digital-first service now at the forefront of consumer priorities, the brand will unveil three new customer-centric offerings designed to streamline and elevate the rental experience. To achieve this, they actively incorporate customer feedback into their product development processes, ensuring they deliver the best value for money. Visitors will be able to explore these innovations through interactive demonstrations of next-gen booking and mobility tools, while engaging in activities such as a Spin the Wheel game, product quizzes, and daily raffles that aim to keep the experience lively. On-ground experts will also be available to discuss new business and fleet solutions tailored for corporate clients looking to optimise transportation strategies in a fast-changing market. As the UAE cements its status as a global travel hub, Dollar Car Rental UAE's new initiatives are a clear sign of the brand's commitment to future-focused service. From digital transformation to premium customer care, the company is positioning itself as a key player in the next chapter of travel innovation. 'ATM is a key platform for us to engage with partners, explore new opportunities, and highlight how we're evolving to meet the changing needs of today's traveller. We're excited to connect with the industry, share our vision for smarter mobility, and forge collaborations that will shape the future of travel in the UAE and beyond,' Almulla added. Held under the theme 'Global Travel: Developing Tomorrow's Tourism Through Enhanced Connectivity,' ATM 2025 is poised to bring together industry leaders and disruptors from around the world. Visitors can explore the full experience and connect with the team behind the transformation at Dollar's booth, Booth TM0581, at ATM 2025, during Arabian Travel Market 2025. Dollar's New Launch at ATM 2025 Promises Less HassleMore Freedom Comments are closed.

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