Latest news with #ManxCare
BBC News
14-06-2025
- Health
- BBC News
Isle of Man learning disability services 'in need of overhaul'
A campaigner has said residential care for adults with learning disabilities needs an "overhaul" after a review that identified failings in the current Tinkler of Manx Mencap said a recent review highlighting a number of issues in the services "completely validates" concerns raised by the charity and family members over several by Manx Care, the independent report found that restrictive practices had been normalised and accommodation placements were mismatched. Manx Care said it would now produce an implementation plan to tackle the "significant areas for improvement" identified in the report. Ms Tinkler said the review had not come as "any surprise to parents really" as it "highlights all the things we have been saying for years".She said the service had gone into "crisis" prior to the review due to cuts in staffing, leaving existing employees "disenfranchised" with morale that was "very low".She said remaining staff had come under "a lot of pressure", and training would be the "backbone of how we move forward".There was a need for a dedicated psychologist, occupational therapist and a speech therapy service for adults with learning disabilities, she continued. 'Real opportunity' The review identified that restrictive practices were used in some cases, such as lack of access to the kitchen because a residents risked hurting themselves by drinking from the Tinkler said staff should find out "why those behaviours were happening" and put the kettle away instead, as locking the kitchen meant residents could not even get a cold drink without going to staff which was "not conducive to independent living".She also said there were people who wanted to move into residential care homes but Manx Care "just don't have room for them", and some of the accommodation provided was in old townhouses, which were "not fit for purpose"."We have people in incorrect placements which hinders everybody," she she said the review and recommendations represented a "real opportunity" to create services that were "really inclusive and have a high quality".She said: "I think the way forward is to overhaul the service, to look at what we are doing and how we are doing it.""We owe it to people who use residential care."In response to the review, Manx Care chief executive Teresa Cope said it was clear that there was "learning for the whole system on the island"."Service managers have already begun work to introduce new ways of working and address some of the findings in the report," she was also underway "to find a wider range of housing and accommodation options" and a broader commissioning plan was being developed, she added. Read more stories from the Isle of Man on the BBC, watch BBC North West Tonight on BBC iPlayer and follow BBC Isle of Man on Facebook and X.
Yahoo
03-06-2025
- Business
- Yahoo
Hundreds of Manx patients affected by data error
More than 430 patients on the Isle of Man have been subject to a data error resulting in their home addresses being changed to UK ones, Manx Care has said. The island's healthcare provider said NHS England had incorrectly recorded temporary UK residences as permanent addresses for island residents who were receiving treatment there. A spokeswoman said that so far about 446 patients had been affected, with further cases likely to be confirmed as "awareness increases". She said Manx Care was "actively collaborating" with UK healthcare bodies and integrated care boards to "improve how address changes are managed, particularly for patients moving between the Isle of Man and the UK". NHS systems on the Isle of Man and in the UK work independently, but data is shared when address changes are made. The Manx Care spokeswoman said: "In some cases the UK system assumed a permanent relocation rather than a temporary visit." This led to "unintended updates to patient records", she added. Manx Care said it was contacting GP practices to verify permanent addresses to all of those affected by the error and had reiterated "the importance of not replacing records" to UK health providers. Meanwhile, the health body has urged anyone who has been treated in the UK and expected correspondence from Manx Care, to get in touch with their GP practice to "review your records". Potential impacts on care could mean people miss or have delayed invitations for routine screenings or appointments at Noble's Hospital. Manx Care said that despite the error, patients would not lose their places at their Manx GP practice. The healthcare body apologised for "any confusion or disruption" and said people's "health and peace of mind [were] top priorities". Read more stories from the Isle of Man on the BBC, watch BBC North West Tonight on BBC iPlayer and follow BBC Isle of Man on Facebook and X. Rising costs ignite review into off-island care Society outlines concerns over Manx Care mandate Patients 'in limbo' over health cuts, MHK says Manx Care NHS England
Yahoo
03-06-2025
- General
- Yahoo
Hundreds of Manx patients affected by data error
More than 430 patients on the Isle of Man have been subject to a data error resulting in their home addresses being changed to UK ones, Manx Care has said. The island's healthcare provider said NHS England had incorrectly recorded temporary UK residences as permanent addresses for island residents who were receiving treatment there. A spokeswoman said that so far about 446 patients had been affected, with further cases likely to be confirmed as "awareness increases". She said Manx Care was "actively collaborating" with UK healthcare bodies and integrated care boards to "improve how address changes are managed, particularly for patients moving between the Isle of Man and the UK". NHS systems on the Isle of Man and in the UK work independently, but data is shared when address changes are made. The Manx Care spokeswoman said: "In some cases the UK system assumed a permanent relocation rather than a temporary visit." This led to "unintended updates to patient records", she added. Manx Care said it was contacting GP practices to verify permanent addresses to all of those affected by the error and had reiterated "the importance of not replacing records" to UK health providers. Meanwhile, the health body has urged anyone who has been treated in the UK and expected correspondence from Manx Care, to get in touch with their GP practice to "review your records". Potential impacts on care could mean people miss or have delayed invitations for routine screenings or appointments at Noble's Hospital. Manx Care said that despite the error, patients would not lose their places at their Manx GP practice. The healthcare body apologised for "any confusion or disruption" and said people's "health and peace of mind [were] top priorities". Read more stories from the Isle of Man on the BBC, watch BBC North West Tonight on BBC iPlayer and follow BBC Isle of Man on Facebook and X. Rising costs ignite review into off-island care Society outlines concerns over Manx Care mandate Patients 'in limbo' over health cuts, MHK says Manx Care NHS England
BBC News
03-06-2025
- General
- BBC News
Hundreds of Isle of Man patients affected by NHS data error
More than 430 patients on the Isle of Man have been subject to a data error resulting in their home addresses being changed to UK ones, Manx Care has said. The island's healthcare provider said NHS England had incorrectly recorded temporary UK residences as permanent addresses for island residents who were receiving treatment there. A spokeswoman said that so far about 446 patients had been affected, with further cases likely to be confirmed as "awareness increases".She said Manx Care was "actively collaborating" with UK healthcare bodies and integrated care boards to "improve how address changes are managed, particularly for patients moving between the Isle of Man and the UK". NHS systems on the Isle of Man and in the UK work independently, but data is shared when address changes are made. The Manx Care spokeswoman said: "In some cases the UK system assumed a permanent relocation rather than a temporary visit."This led to "unintended updates to patient records", she added. Missed appointments Manx Care said it was contacting GP practices to verify permanent addresses to all of those affected by the error and had reiterated "the importance of not replacing records" to UK health the health body has urged anyone who has been treated in the UK and expected correspondence from Manx Care, to get in touch with their GP practice to "review your records".Potential impacts on care could mean people miss or have delayed invitations for routine screenings or appointments at Noble's Hospital. Manx Care said that despite the error, patients would not lose their places at their Manx GP healthcare body apologised for "any confusion or disruption" and said people's "health and peace of mind [were] top priorities". Read more stories from the Isle of Man on the BBC, watch BBC North West Tonight on BBC iPlayer and follow BBC Isle of Man on Facebook and X.
BBC News
31-05-2025
- General
- BBC News
Isle of Man TT: 'Art and science' to emergency care planning
There is an "art and science" to planning the emergency healthcare response to the annual TT festival, the man tasked with running the ambulance service has said. More doctors, nurses, surgeons, and ambulances are available over the fortnight on the Isle of Man, which runs until 7 Care's director of ambulance services Will Bellamy said there was ongoing forward thinking to factor in what marks the health care provider's busiest time. He said: "It's a massive influx of population to the island and we factor that into our planning." As well as an increase of on-call and on-duty staff within Manx Care, Mr Bellamy said a further eight members of "mutual aid" had come over from the south east coast ambulance service. While the local team would receive an average of 500 calls to 999 over a two-week period, during the TT fortnight that rose by about 200, he said. 'Myriad of procedures' Over the racing fortnight elective surgeries are paused to enable extra capacity for trauma care at Noble's Hospital. Mr Bellamy explained that there were additional doctors and nurses on shift within the minor injuries units and emergency department, as well as more surgeons, to cope with the potential increase on were also extra teams to operate aircraft to transport patients to hospitals in the UK whenever needed, with daily discussions held with tertiary specialist hospitals about available capacity, he said. Throughout most of the year there are four frontline ambulances on duty during the day, and three at night on the island. But Mr Bellamy said that increased to seven during the day and five overnight during the TT said while you could not predict the number of incidents any one year, there was an "art and science to be applied".He said the "art" came from years of history and experience knowing "where accident black spots will be".The science was looking at the data, especially 999 calls, "to come up with an activity plan and a response plan for the island", he Bellamy also offered a reassure local residents and visitors that if anyone fell ill during the TT, especially during racing, that there were "a myriad of procedures to get around this island" and no one should delay calling them. "Whether we come to you via cars, ambulances, or we come to you in the air via a helicopter, it's all been part of our planning," he added. Read more stories from the Isle of Man on the BBC, watch BBC North West Tonight on BBC iPlayer and follow BBC Isle of Man on Facebook and X.
