Latest news with #Let'sBeAware
Kuwait Times
3 days ago
- Business
- Kuwait Times
NBK showcases digital leadership, commitment to ‘Diraya' campaign
KUWAIT: Abdulmohsen Al-Rushaid, Senior Vice President - Head of Digital Communications at National Bank of Kuwait (NBK), emphasized the bank's integral role in supporting the nationwide banking awareness campaign 'Let's Be Aware' (Diraya), launched by the Central Bank of Kuwait (CBK) in collaboration with local banks and Kuwait Banking Association. The campaign aims to foster financial literacy, promote financial inclusion, and educate customers across all segments of society. Speaking during an interview on the Kuwait TV show 'Good Evening Kuwait', Al-Rushaid stated: 'At NBK, we operate around the clock to track the latest fraud schemes, raise customer awareness, and provide guidance on how to avoid falling victim to these scams through educational content shared across our social media platforms.' He also underscored the importance of the Virtual Central Room, launched jointly by Kuwait Banking Association, local banks and relevant authorities including the Ministry of Interior and the Public Prosecution, under the direction of CBK. Al-Rushaid described this initiative as the first line of defense against cyber fraud, noting that it operates 24/7 to receive fraud reports and monitor suspicious activity - enhancing customer safety and reinforcing confidence in the banking sector. Al-Rushaid further noted that the 'Let's Be Aware' campaign is the largest of its kind in the region, significantly contributing to improved financial awareness among the public. He urged the public to remain vigilant, follow the bank's security guidelines shared across all digital platforms, and refrain from disclosing any personal or banking information to unauthorized parties. He also cautioned against responding to messages or calls that falsely claim to be from the bank and request sensitive data. He explained that the bank will never request personal information via email, text messages, or phone calls, warning that any such communication is likely a fraud attempt designed to steal banking credentials, sensitive data, or funds. Furthermore, he reiterated NBK's strong commitment to promoting banking awareness, especially among older generations who are more vulnerable to scams due to the advanced technologies and artificial intelligence tools used by fraudsters. Al-Rushaid also warned against booking accommodations through unverified websites or brokers. He advised verifying the legitimacy of any company or platform by inspecting properties in person before making payments, to avoid fraud. In cases of suspicious activity, customers are encouraged to contact the bank immediately and activate transaction alerts via the NBK Mobile App to receive real-time notifications. Leveraging its robust communication infrastructure and leading digital presence among Kuwaiti banks, NBK aims to ensure maximum reach and effectiveness for the campaign's educational messages. Digital excellence Mohammad Al-Dakhil, Assistant Vice President - Digital Business at NBK, confirmed that customers can now temporarily suspend their bank cards through the NBK mobile banking app if they suspect any unusual account activity. During the interview, Al-Dakhil stated: 'At NBK, we are committed to advancing our digital leadership through the services offered on our mobile banking app, which is a key platform for customers conducting their day-to-day banking. We continually strive to introduce new features and enhancements that deliver a superior digital banking experience - one that not only meets, but exceeds, customer expectations.' He added that the bank is consistently innovating to enrich the digital journey, citing the recent launch of the full account opening service via NBK mobile banking app - making NBK the first bank in Kuwait to offer this function digitally. The NBK mobile banking app also allows customers to issue digital prepaid gift cards. These virtual cards can be easily created, loaded and sent to friends or family for use in stores or online, both within Kuwait and abroad. The recipient can instantly add the card to their digital wallet and begin using it for purchases. Al-Dakhil also highlighted the success of the WAMD service, developed in partnership with KNET. The service allows for fast, seamless money transfers at any time of day, offering users a streamlined transfer process with just a few steps. In the meantime, Al-Dakhil further spotlighted the cutting-edge services offered by Weyay Bank - the first digital bank in Kuwait. Among its key innovations is the introduction of a fully digital loan application process for both personal and housing loans, allowing customers to submit documents, receive approvals, and sign contracts entirely through the app. Weyay has also launched Jeel, a first-of-its-kind digital experience in Kuwait tailored for children aged 8 to 14. The service enables young users to manage their spending under parental supervision, fostering early financial literacy through a dedicated child-friendly app interface. Thanks to its pioneering digital services, Weyay Bank has earned several prestigious accolades, most notably being named Best Digital Bank in Kuwait by Euromoney at the 2025 Middle East Excellence Awards. The recognition affirms Weyay's leadership in delivering innovative digital banking solutions tailored to evolving customer needs. Since its launch, Weyay Bank has transformed the digital banking landscape in Kuwait by offering a comprehensive suite of services - from account opening and savings management to local and international transfers, and digital loan access - empowering customers to manage their finances flexibly and efficiently. Abdulmohsen Al-Rushaid: •Vigilant around the clock to detect fraud and educate customers •NBK reinforces its commitment to promoting banking awareness across all segments •Leading digital engagement among Kuwaiti banks to maximize public outreach Mohammad Al-Dakhil: •Advancing digital excellence through innovation and service enhancement •NBK empowers customers to suspend cards instantly via the NBK mobile banking app in case of suspicious activity •First bank in Kuwait to offer fully digital account opening through the NBK mobile banking app.
Kuwait Times
4 days ago
- Business
- Kuwait Times
Burgan Bank hosts AUK students, nurtures young Kuwaiti talents
KUWAIT: Burgan Bank recently hosted a field visit at its headquarters for students from the American University of Kuwait (AUK), under the umbrella of the bank's comprehensive social responsibility and sustainability strategy, centered on nurturing and investing in Kuwait's national youth talents from an early age. A total of 15 AUK male and female students were guided on a tour across the bank's various departments as well as Burgan Lab, the bank's dedicated innovation hub. By engaging the younger generation in real-world experiences, the bank reinforces its vision to be the most progressive bank in Kuwait, driven by its employees, customers, and community. It also confirms Burgan Bank's commitment to being an innovative financial service provider, while translating its exemplary attributes of trust, commitment, excellence, and progression into meaningful action. Commenting on the visit, Bashar Al-Qattan, Executive Manager – Learning and Talent Development at Burgan Bank, said: 'It was a delight to host the AUK students at our HQ and introduce them to the latest banking innovations and technologies. Under the 'Teach Them Young' campaign, a primary factor of our robust learning and talent development program's success is that we acknowledge the importance of preparing talents at an early stage through visits such as this one, which opens them up to the real professional world, how it operates, and the technologies that continue to shape it. This enables them to make informed decisions as they embark on their career journeys.' Bashar Al-Qattan May Al-Qabandi May Al-Qabandi, Senior Manager – Innovation Department at Burgan Bank, highlighted the importance and long-term impact of exposing students to the real-life applications of digital transformation and engaging them in conversations around approaching problem-solving with an innovative mindset. She emphasized that instilling innovation early supports Burgan Bank's vision to remain agile and future-ready in a rapidly evolving financial landscape. Throughout the field visit, the students were introduced to Burgan Bank's adoption of the agile methodology across its operations, reflecting its collaborative, flexible, and efficient working style. They also participated in several interactive sessions and attended presentations that helped them gain a more comprehensive understanding of digital transformation, recognizing that it must begin with a cultural shift before any enhancements to digital infrastructure can take place – a shift that empowers teams to adapt quickly to change, deliver innovative solutions faster, and meet evolving customer needs efficiently. Finally, Burgan Bank representatives discussed some of the most vital banking awareness and financial literacy topics with the students, as part of the bank's ongoing support of the 'Let's Be Aware' (Diraya) banking awareness campaign, led by the Central Bank of Kuwait (CBK) and the Kuwait Banking Association (KBA), with the support of Kuwaiti banks. This included tips about safe online banking, precautions against fraud and theft, as well as the importance of the savings culture and adopting a sound financial plan. This initiative is one of many ways in which Burgan Bank delivers on its commitment to national development, social responsibility, and sustainable impact. The bank regularly opens its doors to school and university students, participates in major career fairs, and curates immersive learning experiences aimed at equipping Kuwait's youth with the skills, awareness, and mindset needed for long-term career success in the financial sector.
Kuwait Times
29-05-2025
- Business
- Kuwait Times
NBK holds banking awareness session at English Academy
KUWAIT: National Bank of Kuwait organized a session for the English Academy students to discuss 'Let's Be Aware' campaign to raise awareness about different popular fraud methods as well as ways to avoid them and stay secure online. During this interactive session, NBK's team presented many examples and case studies, and asked the students several questions to test their understanding. Not only did the session aim to raise awareness, but also teach students to be vigilant and one step ahead to protect their personal information. The team also gave a lot of useful advice to the students to help them avoid fraudulent actions. These included refraining from sharing any banking information or sensitive data with any person or entity, and not responding to any alleged bank-related messages or phone calls. NBK officials affirmed that the bank would never ask customers for personal information via e-mail, SMS or phone calls. The team warned students against responding to such messages, because they are fraud attempts aiming to steal banking or sensitive information. Students were reminded by the team of ways to differentiate between real and fake websites. They also advised them not to click on suspicious links whether on fake accounts on social media or e-mails that use famous logos of banks and telecommunication companies for the purpose of stealing personal information. Many other fraudulent methods were also discussed with the students, such as how some fake accounts build trust with targeted victims by giving them fake offers and appealing rewards. The team warned students against falling for such traps. On this occasion, Adnan Al-Tamimi, Digital Communications Specialist at NBK , said: 'We recognize the importance of raising awareness to fight fraud, which is why we are always keen on raising financial awareness and spreading financial knowledge among society members, including school and university students as well as elders. We also strive to come up with new ways that contribute to educating people on how to protect their financial data and accounts.' Al-Tamami added: 'NBK employs all its efforts to communicate with customers through its digital channels that are followed the most among local banks to guarantee that the objectives of 'Let's Be Aware' campaign reach the widest segment of society.' Al-Tamimi emphasized NBK's continued commitment to providing support to significant strategic campaigns that focus on benefiting society and national economy, further noting that the bank's efforts to fight fraud and educate customers is an integral part of its strategy. Introduced by the Central Bank of Kuwait (CBK), in cooperation with Kuwaiti banks and Kuwait Banking Association (KBA), the 'Let's Be Aware' campaign is the largest across the GCC region focusing on raising banking and financial awareness among bank customers. The campaign covers a variety of crucial topics, including anti-fraud tips, raising awareness on high-risk investments, maximizing benefits from banking services, promoting savings and investment culture, as well as other related topics. It is worth mentioning that NBK is a key supporter and partner in all CBK's campaigns and initiatives to increase financial and banking awareness among different sectors. As the leading financial institution in Kuwait, the bank frequently organizes various activities to raise awareness on all topics related to the banking sector.
Kuwait Times
24-05-2025
- Business
- Kuwait Times
NBK holds a chain of workshops to enhance financial awareness
Workshops in collaboration with 'Lei W Lakom' initiative KUWAIT: National Bank of Kuwait is committed to enhancing the financial knowledge of all society segments, raising their awareness in the best ways possible to protect their rights, and safeguarding their accounts and banking information. In this light, NBK launched a chain of workshops to be held all year long in collaboration with 'Lei W Lakom' initiative to spread financial knowledge, raise awareness, and provide essential pieces of advice when using digital banking platforms. This initiative comes in line with the bank's support to 'Let's Be Aware', the banking awareness campaign launched by Central Bank of Kuwait in collaboration with local banks and Kuwait Banking Association. On its part, NBK has intensified its efforts to publish awareness content on its social media platforms, in addition to assigning a specific page on its website that includes all guidelines and relevant topics. Moreover, these workshops provide pieces of advice that should be followed to avoid fraudulent actions, such as not clicking on any unknown links whether through e-mails or text messages (SMS) or WhatsApp messages or social media pages that transfer users to fake websites, as scammers design web pages like famous shopping websites, pointing to the necessity of checking URL legitimacy before entering any banking data and information. NBK also called to always check the identity of individuals or companies before disclosing sensitive information or making any transaction that requires personal information, especially with the constantly evolving fraud tactics that scammers follow, like pretending to be friends and family through WhatsApp and e-mails to steal money or pretending to be bank and official institution employees to steal banking information. NBK affirmed that it will never ask customers for personal information via e-mail, SMS or phone calls, warning of responding to such messages representing fraud attempts to steal banking or sensitive information like PINs or Debit Card passwords, unless identified. The bank also advised customers to use trusted applications only when logging in to banking services, in addition to the importance of using official websites and applications when paying bills, like logging in to official services pages through the government app Sahel, and not using Google search tool as it will show multiple pages similar to government official pages, which put users at risk of being scammed upon clicking on unverified bill-payment links. NBK also emphasized the importance of paying attention when paying any bills for any service provider and verifying the website. In the same way, users must verify online shopping websites and make sure they are securely coded using the safe https protocol. In addition, NBK called customers to keep a close eye on bank statements and transaction history, to identify any suspicious or unauthorized activity, as the latter often occur after stealing Credit Cards or personal banking information or hacking smart phones through fake apps, further calling for regularly changing passwords and not using the same one for more than one account. NBK ensures to employ all its massive efforts to communicate with customers through all its digital platforms that are the most followed locally among other banks, to support CBK's endeavors to protect customers and the economy. It is worth mentioning that NBK is a key supporter and partner in all CBK's campaigns and initiatives to increase financial and banking awareness among different society segments. As the leading financial institution in Kuwait, the bank frequently organizes various activities to raise awareness on all topics related to the banking sector, as well as organize training programs for employees to enhance their experience in fraud actions and financial crime protection.
Kuwait Times
19-05-2025
- Business
- Kuwait Times
Burgan Bank participates in GUST Career Fair
KUWAIT: Burgan Bank recently took part in Gulf University for Science and Technology's (GUST) 26th Career Fair alongside some of Kuwait's top employers across various sectors. The Bank's participation comes as part of its dedicated human capital development strategy and its unwavering commitment to investing in Kuwait's national talents. 'We are delighted to renew our participation in GUST's annual career fair, where we were pleased to meet some of the most aspiring and inspiring Kuwaiti talents who, with the right guidance, have great potential for leading successful and impactful careers,' said Abdulwahab Jamal Abdulraheem, Executive Manager – Talent Acquisition at Burgan Bank. 'As Burgan continues to grow in size and aspiration, we remain committed to attracting national calibers who share our dedication to innovation and creativity and who have an aptitude for learning and problem-solving.' Over the event's three-day span, Burgan representatives had the opportunity to engage directly with young talents interested in building a career in the banking and financial sector, whether as interns or employees. Abdulwahab Jamal Abdulraheem Besides introducing the career fair visitors to the Bank's different departments, the representatives also highlighted Burgan's leading learning and talent development program, which caters to employees' varying needs, interests, and learning styles, setting them up for a professional experience of holistic growth. In addition, interested candidates were able to inquire about Burgan's special employee benefits and inclusive work culture. In adherence to its committed support of the 'Let's Be Aware' (Diraya) campaign – launched by the Central Bank of Kuwait (CBK) and the Kuwait Banking Association (KBA) with the support of local banks – Burgan, represented by its human resources and talent acquisition team, shared vital banking awareness and financial literacy information with the event visitors. This included tips on secure digital banking and means to avoid the risk of fraud and scamming, as well as Burgan services and products tailored to the customers' different needs and aspirations – such as the upgraded Youth account, which caters to the modern lifestyles of young people aged 15-25. It is worth noting that Burgan Bank remains committed to taking part in Kuwait's leading career fairs, such as Watheefti, and the employment events hosted by prominent educational institutions across the country. As a certified Great Place to Work, the Bank also exerts immense effort to invest in Kuwait's most promising talents through its robust talent development program, which includes Entelaqah for fresh hires, Ro'ya for leadership development, and a suite of educational programs tailored to specific departments and employment grades.
