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Opinion - Unfixable FEMA puts the ‘disaster' into ‘disaster recovery'
Opinion - Unfixable FEMA puts the ‘disaster' into ‘disaster recovery'

Yahoo

time09-06-2025

  • Politics
  • Yahoo

Opinion - Unfixable FEMA puts the ‘disaster' into ‘disaster recovery'

We thought reform was possible. We were wrong. We were brought to Puerto Rico to fix FEMA's broken disaster recovery processes after Hurricane Maria struck in 2017. Our team of seven Lean Six Sigma experts — decorated military officers and retired executives — had more than 150 years of combined experience in process improvement across 60 organizations in more than 20 countries, including war zones. FEMA was the only organization our team unanimously deemed unfixable — not because the mission was complex, but because of its toxic mix of incompetence, lack of accountability, and calcified dysfunction. FEMA's three-part mission was extremely simple: assess damage, calculate costs, release funds. Yet two years after Hurricane Maria, only 5 percent to 8 percent of cost estimates had been completed. Recovery had stalled. And instead of admitting failure, FEMA inflated $1.5 billion in project estimates to mislead Congress. At FEMA's Joint Recovery Office near San Juan — with 2,000 to 3,000 staff — the public Wi-Fi password had to be changed because so many employees were streaming Netflix. Damage assessments were routinely fabricated. 'It's easier,' one staffer told us. When we reported it, investigators asked, 'Did anyone take the money?' We said no. They lost interest. It got worse. FEMA approved leasing $46 million in pumps that could have been bought for $4 million. A whistleblower who reported this later died under suspicious circumstances — his body was cremated without an autopsy, despite requests for a forensic review. FEMA's response? Nothing. At the core was FEMA's unique DEI mandate: 80 percent of positions had to be filled locally, regardless of qualifications. Only 25 percent of residents were fluent in English, and fewer than one-third held college degrees. This created a woeful mismatch between mission needs and personnel. The federal coordinating officer had told us, 'I wish I had retired execs who just want to do the right thing.' We recruited just such a team, but we were then sidelined during our time in Puerto Rico from July 2018 to June 2019, largely due to discrimination. Merit was irrelevant. FEMA handed its critical improvement program to a young woman who epitomized quota-driven hiring. Enrolled in law school, she unabashedly prioritized classes over work, failed our Lean Six Sigma training, tried to steal test material, and colluded with the prime contractor to dilute requirements. We reported her, but she was protected. We faced relentless discrimination for being 'the straight old white guys.' Some managers mocked us in Spanish. FEMA's Equal Employment Opportunity office 'lost' our complaints five times. The lead counselor was fired the day before the investigation was set to begin. Discrimination was later confirmed by FEMA's Office of Professional Responsibility, but the findings were suppressed for six years. When we filed a Freedom of Information Act request for the report, FEMA redacted it entirely — including the page numbers. We brought our findings to Congress and the Inspector General but were ignored. Freedom of Information requests were stonewalled. FEMA's Freedom of Information office withheld records — even from Congress. That's not incompetence — it's obstruction. After exhausting every avenue — facing retaliation, smear campaigns, and sabotage — we filed lawsuits. Seven are now active, three of them naming FEMA. They were filed just before the statutes of limitations expired, only because FEMA's Whistleblower Protection Unit, Equal Employment Opportunity office, and Freedom of Information teams delayed resolution for years. Legal costs now exceed $700,000 — and we haven't even set foot in court yet. The strategy is attrition: Bury the truth in paperwork and delay. It is now 2025, and Puerto Rico's recovery remains incomplete. Its power grid is fragile. Two near-total blackouts in six months confirmed what we already knew: FEMA failed — and still is failing. In a real national emergency, FEMA will not be the answer. U.S. Northern Command, the National Guard, the Defense Logistics Agency, and hardened continuity-of-government military sites like Cheyenne Mountain and Raven Rock are the real backstops — not FEMA bureaucrats. Even in routine disasters, FEMA doesn't do the heavy lifting during the response. That falls to the Army Corps of Engineers, local EMS, and the Red Cross. In recovery, FEMA behaves like a bloated, poorly run insurance company — slow to pay, hostile to oversight, and incapable of learning. We have kept fighting because this isn't about FEMA's image. It is about lives. Americans are being failed by a $33 billion bureaucracy that delivers PowerPoints instead of progress. FEMA doesn't go to where the work happens, embrace problems, or fix them. Rather, it hides failures, punishes dissent, and rewards mediocrity. In FEMA's culture, the nail that sticks up doesn't just get hammered back down — it gets audited, reassigned, or made to disappear. It embodies the very things the Lean Six Sigma management approach was intended to eliminate — overburden, waste, and unevenness. If FEMA were a company, it would be bankrupt. If a military unit, it would be relieved of command. Instead, it limps along—propped up by Cold War nostalgia and D.C. inertia. President Trump has spoken of dismantling it. He cannot do it soon enough. He should devolve emergency operations to the states via block grants. Let the military handle large-scale logistics. Bring back transparency, urgency, and accountability. It can't happen overnight, of course, but it must begin. States must be gradually and strategically weaned — both operationally and financially — from FEMA's central role in disaster recovery. This phased approach should prioritize high-aid, high-frequency states, based on disaster frequency and severity. States facing similar risks should form regional pacts to share resources and coordinate surge response. This starts with honest assessments of each state's disaster history, capacity, and capability gaps. It includes inventories of personnel, materiel, and clearly defined responsibilities. States should formalize mutual-aid agreements to offset localized shortfalls. And FEMA reservists should be retained in a modified form to provide flexible, rapid-deployment surge staffing when disasters exceed state capacity. We used to joke that if you sent FEMA managers out to get you a Big Mac and a Coke, they'd come back with a kitten, a pincushion, a harmonica — and not a single receipt. When the next real emergency hits, FEMA won't save anyone. Americans deserve better than the bureaucratic cosplay we witnessed when we tried in vain to fix. It is not ending FEMA, but continuing to fund FEMA that is radical. Barry Angeline, a retired business executive, led the FEMA Lean Six Sigma effort in Puerto Rico. Col. Dan McCabe (U.S. Army, Ret.), two-time Bronze Star recipient, served as a senior consultant for FEMA Lean Six Sigma in Puerto Rico. Both are federal whistleblowers. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Unfixable FEMA puts the ‘disaster' into ‘disaster recovery'
Unfixable FEMA puts the ‘disaster' into ‘disaster recovery'

The Hill

time09-06-2025

  • Politics
  • The Hill

Unfixable FEMA puts the ‘disaster' into ‘disaster recovery'

We thought reform was possible. We were wrong. We were brought to Puerto Rico to fix FEMA's broken disaster recovery processes after Hurricane Maria struck in 2017. Our team of seven Lean Six Sigma experts — decorated military officers and retired executives — had more than 150 years of combined experience in process improvement across 60 organizations in more than 20 countries, including war zones. FEMA was the only organization our team unanimously deemed unfixable — not because the mission was complex, but because of its toxic mix of incompetence, lack of accountability, and calcified dysfunction. FEMA's three-part mission was extremely simple: assess damage, calculate costs, release funds. Yet two years after Hurricane Maria, only 5 percent to 8 percent of cost estimates had been completed. Recovery had stalled. And instead of admitting failure, FEMA inflated $1.5 billion in project estimates to mislead Congress. At FEMA's Joint Recovery Office near San Juan — with 2,000 to 3,000 staff — the public Wi-Fi password had to be changed because so many employees were streaming Netflix. Damage assessments were routinely fabricated. 'It's easier,' one staffer told us. When we reported it, investigators asked, 'Did anyone take the money?' We said no. They lost interest. It got worse. FEMA approved leasing $46 million in pumps that could have been bought for $4 million. A whistleblower who reported this later died under suspicious circumstances — his body was cremated without an autopsy, despite requests for a forensic review. FEMA's response? Nothing. At the core was FEMA's unique DEI mandate: 80 percent of positions had to be filled locally, regardless of qualifications. Only 25 percent of residents were fluent in English, and fewer than one-third held college degrees. This created a woeful mismatch between mission needs and personnel. The federal coordinating officer had told us, 'I wish I had retired execs who just want to do the right thing.' We recruited just such a team, but we were then sidelined during our time in Puerto Rico from July 2018 to June 2019, largely due to discrimination. Merit was irrelevant. FEMA handed its critical improvement program to a young woman who epitomized quota-driven hiring. Enrolled in law school, she unabashedly prioritized classes over work, failed our Lean Six Sigma training, tried to steal test material, and colluded with the prime contractor to dilute requirements. We reported her, but she was protected. We faced relentless discrimination for being 'the straight old white guys.' Some managers mocked us in Spanish. FEMA's Equal Employment Opportunity office 'lost' our complaints five times. The lead counselor was fired the day before the investigation was set to begin. Discrimination was later confirmed by FEMA's Office of Professional Responsibility, but the findings were suppressed for six years. When we filed a Freedom of Information Act request for the report, FEMA redacted it entirely — including the page numbers. We brought our findings to Congress and the Inspector General but were ignored. Freedom of Information requests were stonewalled. FEMA's Freedom of Information office withheld records — even from Congress. That's not incompetence — it's obstruction. After exhausting every avenue — facing retaliation, smear campaigns, and sabotage — we filed lawsuits. Seven are now active, three of them naming FEMA. They were filed just before the statutes of limitations expired, only because FEMA's Whistleblower Protection Unit, Equal Employment Opportunity office, and Freedom of Information teams delayed resolution for years. Legal costs now exceed $700,000 — and we haven't even set foot in court yet. The strategy is attrition: Bury the truth in paperwork and delay. It is now 2025, and Puerto Rico's recovery remains incomplete. Its power grid is fragile. Two near-total blackouts in six months confirmed what we already knew: FEMA failed — and still is failing. In a real national emergency, FEMA will not be the answer. U.S. Northern Command, the National Guard, the Defense Logistics Agency, and hardened continuity-of-government military sites like Cheyenne Mountain and Raven Rock are the real backstops — not FEMA bureaucrats. Even in routine disasters, FEMA doesn't do the heavy lifting during the response. That falls to the Army Corps of Engineers, local EMS, and the Red Cross. In recovery, FEMA behaves like a bloated, poorly run insurance company — slow to pay, hostile to oversight, and incapable of learning. We have kept fighting because this isn't about FEMA's image. It is about lives. Americans are being failed by a $33 billion bureaucracy that delivers PowerPoints instead of progress. FEMA doesn't go to where the work happens, embrace problems, or fix them. Rather, it hides failures, punishes dissent, and rewards mediocrity. In FEMA's culture, the nail that sticks up doesn't just get hammered back down — it gets audited, reassigned, or made to disappear. It embodies the very things the Lean Six Sigma management approach was intended to eliminate — overburden, waste, and unevenness. If FEMA were a company, it would be bankrupt. If a military unit, it would be relieved of command. Instead, it limps along—propped up by Cold War nostalgia and D.C. inertia. President Trump has spoken of dismantling it. He cannot do it soon enough. He should devolve emergency operations to the states via block grants. Let the military handle large-scale logistics. Bring back transparency, urgency, and accountability. It can't happen overnight, of course, but it must begin. States must be gradually and strategically weaned — both operationally and financially — from FEMA's central role in disaster recovery. This phased approach should prioritize high-aid, high-frequency states, based on disaster frequency and severity. States facing similar risks should form regional pacts to share resources and coordinate surge response. This starts with honest assessments of each state's disaster history, capacity, and capability gaps. It includes inventories of personnel, materiel, and clearly defined responsibilities. States should formalize mutual-aid agreements to offset localized shortfalls. And FEMA reservists should be retained in a modified form to provide flexible, rapid-deployment surge staffing when disasters exceed state capacity. We used to joke that if you sent FEMA managers out to get you a Big Mac and a Coke, they'd come back with a kitten, a pincushion, a harmonica — and not a single receipt. When the next real emergency hits, FEMA won't save anyone. Americans deserve better than the bureaucratic cosplay we witnessed when we tried in vain to fix. It is not ending FEMA, but continuing to fund FEMA that is radical. Barry Angeline, a retired business executive, led the FEMA Lean Six Sigma effort in Puerto Rico. Col. Dan McCabe (U.S. Army, Ret.), two-time Bronze Star recipient, served as a senior consultant for FEMA Lean Six Sigma in Puerto Rico. Both are federal whistleblowers.

RC Mowers names new CFO and expands sales team
RC Mowers names new CFO and expands sales team

Yahoo

time19-05-2025

  • Business
  • Yahoo

RC Mowers names new CFO and expands sales team

This Green Bay-area robotic mower manufacturer has also added engineering and human resources roles to its growing team GREEN BAY, Wis., May 19, 2025 /PRNewswire/ -- RC Mowers, a leading manufacturer of robotic and autonomous mowers, announced today that it has hired a new chief financial officer, along with key additions across its sales, engineering and human resources departments. The expansion supports the company's continued growth and commitment to innovation in the landscaping industry. "Helping commercial landscaping companies and public agencies solve real business challenges is one of our top priorities," said RC Mowers CEO Michael Brandt. "These new hires bring the expertise we need to keep pushing boundaries and stay at the forefront of autonomous and robotic mowing. We're excited to welcome them to the team." The company has tapped new CFO Dave Kempski to lead its financial strategy and operations by drawing on more than 30 years of financial and operational leadership to drive sustainable growth. Kempski has worked with both public and private technology and manufacturing companies, ranging from startups to global enterprises with annual revenues exceeding $1 billion. Kempski has been instrumental in a variety of high-impact areas, including mergers and acquisitions, divestiture transactions, financial planning and analysis, SEC and SOX compliance, equity and debt offerings and system implementations. He was instrumental in building the global finance function for a company that scaled from a startup to S&P 500 and NASDAQ 100 status. Nationally, the company has also hired: Mike Brown, director of operations & quality. Brown's 30 years of experience spans production, inventory control, packaging and facility operations. As a Lean Six Sigma expert, he knows how to optimize production flow, minimize waste and enhance reliability through data-driven decision-making. A U.S. Air Force veteran, Brown's background as a mechanic shaped his problem-solving mindset and disciplined leadership style. Jeff Bowden, regional sales manager, Pacific Northwest. Bowden has experience in both equipment and technology sales. After receiving training as a diesel engine, weapons elevator and main propulsion maintenance technician in the U.S. Navy, Bowden started his career as a mechanic. He moved into sales shortly after, however, and has consistently proven to be a top negotiator with a knack for problem-solving. Michael Nichols, regional sales manager, mid-south region. Nichols has spent most of his career cultivating relationships with his clients while driving positive customer service experiences through education and consultation. His track record highlights his dedication to delivering results and plans to elevate RC Mowers' visibility in the mid-south region. Jason Mayosky, regional sales manager, California. Mayosky has more than 10 years of outside sales experience and understands how to maintain relationships to build business development. At RC Mowers, he will implement innovative sales and marketing strategies to increase the company's market share in the Golden State. The robotic mower manufacturer has also hired several positions that will work at the company's main office and factory in Suamico, Wisconsin. These include: Marcus Laabs, mechanical engineer. Laabs has more than five years of experience as a mechanical engineer and wants to help RC Mowers succeed through departmental collaboration. He enjoys bringing new products to the market. Evan Molnar, engineering designer. With experience as both an engineer and group leader, Molnar has experience bridging the gap between the engineering department and the manufacturing floor. He is certified in advanced composites and additive manufacturing with an adept knowledge of CAD, CAM and GD&T. Miranda Coonen, human resources generalist. Coonen began her professional career as a teaching assistant at her alma mater, the University of Wisconsin at Stevens Point (USWP). From there, she went on to serve as an office administrator, where she managed everything from budgeting to inventory oversight. She also assisted in and eventually led the hiring process for UWSP's Health and Wellness School and for the payroll department. She will help RC Mowers manage its talent while onboarding new employees. For more information about RC Mowers, visit About RC Mowers Founded in 2018 and based near Green Bay, Wisconsin, closely held RC Mowers manufactures autonomous and remote-operated robotic mowers that solve the biggest challenges and improve opportunities for profitability and growth for landscaping contractors, public works departments, city, county, state and federal parks systems and roads departments, and many more. All of our robotic mowers are designed and manufactured in the United States, have a 30-day buy-back guarantee and come with a 72-hour parts shipping guarantee. We are redefining the business of mowing. For more information, visit MEDIA CONTACT:Heather RipleyRipley PR865-977-1973hripley@ View original content to download multimedia: SOURCE RC Mowers

SigmaXL Inc. Announces Release of Version 11
SigmaXL Inc. Announces Release of Version 11

Miami Herald

time05-05-2025

  • Business
  • Miami Herald

SigmaXL Inc. Announces Release of Version 11

SigmaXL Inc., a leading provider of user-friendly Excel Add-ins for Statistical and Graphical analysis, announces the release of SigmaXL Version 11. KITCHENER, ON / ACCESS Newswire / May 2, 2025 / "SigmaXL was designed from the ground up to be a cost-effective, powerful, but easy to use tool that enables users to measure, analyze, improve and control their service, transactional, and manufacturing processes. As an add-in to the already familiar Microsoft Excel, SigmaXL is ideal for Lean Six Sigma training or use in a college statistics course. Version 11 adds Advanced Design of Experiments and Overlay Histograms," said John Noguera, CTO, SigmaXL. New features in Version 11 include: New Graphical Tools Overlay Histograms & Descriptive StatisticsInteraction Plots Advanced Design of Experiments (DOE) Extends DOE functionality to include: Improved 2-Level Factorial/Screening Designs:Expanded catalog with up to 128 design runsUp to 19 Continuous and/or Categorical FactorsAliasing of Effects Report with Interactions to Specified OrderAugment 2-Level Factorial/Screening Design:Foldover DesignAdd Center/Axial PointsReplicate DesignGeneral Full Factorial Designs:1 to 10 Categorical Factors with up to 10 LevelsUse 1 Categorical Factor with Block on Replicates for Randomized Complete Block DesignImproved Response Surface Designs:Expanded catalog with up to 128 design (cube) runsUp to 8 Continuous Factors and 10 Categorical Factors with 8 LevelsCentral Composite Designs with Minimal (2 center points), Uniform Precision or Orthogonal BlocksBox-Behnken Designs for 3 to 7 Continuous FactorsDefinitive Screening DesignsUp to 19 Continuous and/or Categorical FactorsOptimal Designs:D-Optimal (recommended as an efficient general purpose alternative to classical screening and two-level factorial designs)I-Optimal (recommended for response surface designs)A-Optimal (recommended for screening designs)1 to 19 Continuous and/or Categorical Factors (maximum of 10 Categorical Factors with 10 Levels)Continuous Factor linear constraint formulasReport of Optimal Design Diagnostic Metrics and Model Term SE and VIF valuesImproved power calculator with detailed power information (2-Level Factorial/Screening, Augment and General Full Factorial Designs)Fraction of Design Space (FDS) Plots (Augment 2-Level Factorial/Screening for Add Center/Axial Points, Definitive Screening, Response Surface and Optimal Designs)Option for randomized or equally spaced center points (2-Level Factorial/Screening, Definitive Screening and Response Surface Designs)Randomize runs with Seed (Base) as Clock or Specified ValueAnalysis (for all designs) uses Advanced Multiple Regression, with options such as Stepwise/Best Subsets and includes Multiple Response Optimization A free 30-day trial version is available for download from the SigmaXL website at: About SigmaXL is a leading provider of user-friendly Excel Add-ins for Lean Six Sigma tools and Monte Carlo Simulation. SigmaXL customers include market leaders like DHL, FedEx, Hanes, Kimberly-Clark, Motorola, NASA, Sonoco, Southwest Airlines and Western Union. SigmaXL software is also used by numerous colleges, universities and government agencies. For more information, visit or call 1-888-SigmaXL (888-744-6295). SOURCE: SigmaXL, Inc.

Pritika Shah elevated to head marketing at HDFC Life, Vishal Subharwal to move on
Pritika Shah elevated to head marketing at HDFC Life, Vishal Subharwal to move on

Time of India

time01-05-2025

  • Business
  • Time of India

Pritika Shah elevated to head marketing at HDFC Life, Vishal Subharwal to move on

HDFC Life has appointed Pritika Shah as its head for marketing and CSR. Shah announced the same in a post on LinkedIn. Shah, a HDFC Life veteran has been with the organisation since November 2013. In her current role she's the executive vice president and head - marketing and CSR at the company. Prior to joining HDFC Life, Shah's experience in the BFSI sector included stints at Aditya Birla Capital , Bharti AXA and GE Money. She has also worked in the consumer product goods space with companies like Dabur and Pizza Hut. Shah holds a management degree in marketing and had joined HDFC Life as an AVP marketing, leading brand and research functions for the organisation. She was elevated to VP marketing in 2016 and subsequently elevated as the SVP marketing and CRM, before she took on the current role. Subharwal, the CMO and group head for strategy and e-commerce is a 15-year-old veteran with HDFC Life. An MBA from Jamnalal Bajaj, Subharwal was a Lean Six Sigma Black Belt at Genpact before he joined a big four advisory firm PWC in the domain of strategy and operations. His two-and-a half decades of professional experience includes deploying Lean Six Sigma and other business process re-engineering techniques. He had joined the organisation in 2010 as vice president, corporate strategy and product after a consulting stint at PWC. At HDFC Life, his experience straddled several functions including strategy and business insights, e-commerce, digital marketing and analytics. He was elevated to the role of CMO in April 2021. His future plans remain unknown.

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