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KIKO Milano Partners with Logistics Reply to Accelerate E-Commerce Delivery in the UK Market
KIKO Milano Partners with Logistics Reply to Accelerate E-Commerce Delivery in the UK Market

Yahoo

time2 days ago

  • Business
  • Yahoo

KIKO Milano Partners with Logistics Reply to Accelerate E-Commerce Delivery in the UK Market

TURIN, Italy, June 19, 2025--(BUSINESS WIRE)--Logistics Reply, the Reply group company specialising in innovative supply chain solutions has partnered with KIKO Milano, the global cosmetics brand renowned for its cutting edge, high-quality beauty products, to transform its e-commerce operations in the UK. With rapid growth in the UK market and a rising demand for online shopping and fast home delivery, KIKO recognized the need to evolve its supply chain operations. To meet these challenges, KIKO opened a new dark store in London and selected Logistics Reply with its LEA Reply™ Warehouse Management System (WMS) to build a more scalable and agile logistics infrastructure. A dark store is a retail distribution centre that operates like a traditional store but is closed to the public and used exclusively to fulfil online orders. In just four months from project kick-off to go-live, the dark store was fully operational and managed entirely by KIKO's in-house team. The new set up has significantly improved both delivery times and product availability across the region. "Our mission is to delight customers with innovative, high-quality products delivered with speed and reliability" said Paul Devin, Managing Director UK at KIKO. "This solution has allowed us to cut our e-commerce delivery times in half. Logistics Reply has been a trusted partner throughout the project, their responsiveness, attention to our business needs, and ongoing support have been outstanding." Devin added. With its microservices-based architecture, LEA Reply™ offers the flexibility to support a wide range of warehouse needs, from simple to complex, by activating only the necessary services. This modular approach was key to aligning seamlessly with KIKO's operational requirements, enabling the rapid start-up of the new dark store while ensuring scalability for future growth. "Our deep expertise in e-commerce and flexible technology stack allowed us to deliver a tailored, high-performance solution," said Enrico Nebuloni, Executive Partner at Reply. "The success of this project is a testament to strong collaboration between our teams in Italy and the UK, and to the power of combining visionary leadership with scalable innovation." This partnership represents a strategic milestone in KIKO's broader digital transformation journey and reinforces its commitment to operational excellence and an exceptional customer experience. To discover more about KIKO's transformation and Logistics Reply's next-generation supply chain solutions, visit: Delivering Beauty Faster: KIKO Milano's Logistics Evolution. KIKO MilanoKIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. KIKO identifies the major beauty trends of the moment and make them accessible to all. Combining the quality and creativity rooted in its Italian DNA, KIKO has conquered the most demanding and diverse beauty addicts with an endless range of shades, tones and textures to satisfy every professional and personalized make-up requirement. The brand has over 1250 stores and is available in 70 markets. Logistics Reply Logistics Reply is the Reply group company specialised in delivering state-of-the-art software to transform supply chains, blending modularity with enhanced connectivity, to meet the dynamic demands of modern warehousing and logistics. Our solutions ensure seamless collaboration between systems, humans and machines, creating a digital footprint orchestrating advanced automation. We optimise warehouse efficiency through smart robotics and enhance operational decision-making with AI. With over 25 years of pioneering experience, we lead clients through their digital transformation, ensuring rapid value and lasting our innovative software solutions at Reply Reply [EXM, STAR: REY, ISIN: IT0005282865] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply supports major European industrial groups in the telecom and media; industry and services; banking and insurance and public sectors in defining and developing business models enabled by the new paradigms of AI, cloud computing, digital media and the internet of things. Reply's services include: consulting, system integration and digital services. View source version on Contacts Press: Reply Fabio Tel. +390117711594 Irene Tel. +39 02 535761 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

KIKO Milano Partners with Logistics Reply to Accelerate E-Commerce Delivery in the UK Market
KIKO Milano Partners with Logistics Reply to Accelerate E-Commerce Delivery in the UK Market

Yahoo

time2 days ago

  • Business
  • Yahoo

KIKO Milano Partners with Logistics Reply to Accelerate E-Commerce Delivery in the UK Market

TURIN, Italy, June 19, 2025--(BUSINESS WIRE)--Logistics Reply, the Reply group company specialising in innovative supply chain solutions has partnered with KIKO Milano, the global cosmetics brand renowned for its cutting edge, high-quality beauty products, to transform its e-commerce operations in the UK. With rapid growth in the UK market and a rising demand for online shopping and fast home delivery, KIKO recognized the need to evolve its supply chain operations. To meet these challenges, KIKO opened a new dark store in London and selected Logistics Reply with its LEA Reply™ Warehouse Management System (WMS) to build a more scalable and agile logistics infrastructure. A dark store is a retail distribution centre that operates like a traditional store but is closed to the public and used exclusively to fulfil online orders. In just four months from project kick-off to go-live, the dark store was fully operational and managed entirely by KIKO's in-house team. The new set up has significantly improved both delivery times and product availability across the region. "Our mission is to delight customers with innovative, high-quality products delivered with speed and reliability" said Paul Devin, Managing Director UK at KIKO. "This solution has allowed us to cut our e-commerce delivery times in half. Logistics Reply has been a trusted partner throughout the project, their responsiveness, attention to our business needs, and ongoing support have been outstanding." Devin added. With its microservices-based architecture, LEA Reply™ offers the flexibility to support a wide range of warehouse needs, from simple to complex, by activating only the necessary services. This modular approach was key to aligning seamlessly with KIKO's operational requirements, enabling the rapid start-up of the new dark store while ensuring scalability for future growth. "Our deep expertise in e-commerce and flexible technology stack allowed us to deliver a tailored, high-performance solution," said Enrico Nebuloni, Executive Partner at Reply. "The success of this project is a testament to strong collaboration between our teams in Italy and the UK, and to the power of combining visionary leadership with scalable innovation." This partnership represents a strategic milestone in KIKO's broader digital transformation journey and reinforces its commitment to operational excellence and an exceptional customer experience. To discover more about KIKO's transformation and Logistics Reply's next-generation supply chain solutions, visit: Delivering Beauty Faster: KIKO Milano's Logistics Evolution. KIKO MilanoKIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. KIKO identifies the major beauty trends of the moment and make them accessible to all. Combining the quality and creativity rooted in its Italian DNA, KIKO has conquered the most demanding and diverse beauty addicts with an endless range of shades, tones and textures to satisfy every professional and personalized make-up requirement. The brand has over 1250 stores and is available in 70 markets. Logistics Reply Logistics Reply is the Reply group company specialised in delivering state-of-the-art software to transform supply chains, blending modularity with enhanced connectivity, to meet the dynamic demands of modern warehousing and logistics. Our solutions ensure seamless collaboration between systems, humans and machines, creating a digital footprint orchestrating advanced automation. We optimise warehouse efficiency through smart robotics and enhance operational decision-making with AI. With over 25 years of pioneering experience, we lead clients through their digital transformation, ensuring rapid value and lasting our innovative software solutions at Reply Reply [EXM, STAR: REY, ISIN: IT0005282865] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply supports major European industrial groups in the telecom and media; industry and services; banking and insurance and public sectors in defining and developing business models enabled by the new paradigms of AI, cloud computing, digital media and the internet of things. Reply's services include: consulting, system integration and digital services. View source version on Contacts Press: Reply Fabio Tel. +390117711594 Irene Tel. +39 02 535761 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

KIKO Milano Partners with Logistics Reply to Accelerate E-Commerce Delivery in the UK Market
KIKO Milano Partners with Logistics Reply to Accelerate E-Commerce Delivery in the UK Market

Business Wire

time2 days ago

  • Business
  • Business Wire

KIKO Milano Partners with Logistics Reply to Accelerate E-Commerce Delivery in the UK Market

TURIN, Italy--(BUSINESS WIRE)-- Logistics Reply, the Reply group company specialising in innovative supply chain solutions has partnered with KIKO Milano, the global cosmetics brand renowned for its cutting edge, high-quality beauty products, to transform its e-commerce operations in the UK. With rapid growth in the UK market and a rising demand for online shopping and fast home delivery, KIKO recognized the need to evolve its supply chain operations. To meet these challenges, KIKO opened a new dark store in London and selected Logistics Reply with its LEA Reply™ Warehouse Management System (WMS) to build a more scalable and agile logistics infrastructure. A dark store is a retail distribution centre that operates like a traditional store but is closed to the public and used exclusively to fulfil online orders. In just four months from project kick-off to go-live, the dark store was fully operational and managed entirely by KIKO's in-house team. The new set up has significantly improved both delivery times and product availability across the region. ' Our mission is to delight customers with innovative, high-quality products delivered with speed and reliability' said Paul Devin, Managing Director UK at KIKO. ' This solution has allowed us to cut our e-commerce delivery times in half. Logistics Reply has been a trusted partner throughout the project, their responsiveness, attention to our business needs, and ongoing support have been outstanding.' Devin added. With its microservices-based architecture, LEA Reply™ offers the flexibility to support a wide range of warehouse needs, from simple to complex, by activating only the necessary services. This modular approach was key to aligning seamlessly with KIKO's operational requirements, enabling the rapid start-up of the new dark store while ensuring scalability for future growth. ' Our deep expertise in e-commerce and flexible technology stack allowed us to deliver a tailored, high-performance solution,' said Enrico Nebuloni, Executive Partner at Reply. ' The success of this project is a testament to strong collaboration between our teams in Italy and the UK, and to the power of combining visionary leadership with scalable innovation.' This partnership represents a strategic milestone in KIKO's broader digital transformation journey and reinforces its commitment to operational excellence and an exceptional customer experience. To discover more about KIKO's transformation and Logistics Reply's next-generation supply chain solutions, visit: Delivering Beauty Faster: KIKO Milano's Logistics Evolution. KIKO Milano KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. KIKO identifies the major beauty trends of the moment and make them accessible to all. Combining the quality and creativity rooted in its Italian DNA, KIKO has conquered the most demanding and diverse beauty addicts with an endless range of shades, tones and textures to satisfy every professional and personalized make-up requirement. The brand has over 1250 stores and is available in 70 markets. Logistics Reply Logistics Reply is the Reply group company specialised in delivering state-of-the-art software to transform supply chains, blending modularity with enhanced connectivity, to meet the dynamic demands of modern warehousing and logistics. Our solutions ensure seamless collaboration between systems, humans and machines, creating a digital footprint orchestrating advanced automation. We optimise warehouse efficiency through smart robotics and enhance operational decision-making with AI. With over 25 years of pioneering experience, we lead clients through their digital transformation, ensuring rapid value and lasting quality. Discover our innovative software solutions at Reply Reply [EXM, STAR: REY, ISIN: IT0005282865] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply supports major European industrial groups in the telecom and media; industry and services; banking and insurance and public sectors in defining and developing business models enabled by the new paradigms of AI, cloud computing, digital media and the internet of things. Reply's services include: consulting, system integration and digital services.

Reply Named a Visionary in the 2025 Gartner ® Magic Quadrant™ for Warehouse Management Systems
Reply Named a Visionary in the 2025 Gartner ® Magic Quadrant™ for Warehouse Management Systems

Business Wire

time20-05-2025

  • Business
  • Business Wire

Reply Named a Visionary in the 2025 Gartner ® Magic Quadrant™ for Warehouse Management Systems

TURIN, Italy--(BUSINESS WIRE)-- Reply, a global systems integrator and consulting firm, has been recognized for the sixth consecutive year as a Visionary in the 2025 Gartner ® Magic Quadrant™ for Warehouse Management Systems (WMS). We believe that this acknowledgment reflects Reply's continued commitment to delivering a cutting-edge, AI-powered warehouse management solution that enables global enterprises to digitize and optimize their supply chain operations. The evaluation was based on Reply's ability to execute and its completeness of vision. LEA Reply™ is Reply's next-generation digital supply chain platform, designed to meet the evolving demands of modern logistics. Built on a modular, cloud-native, and microservices-based architecture, LEA Reply™ offers flexibility and scalability—empowering clients to rapidly adapt and innovate across their supply chain operations. At the core of the platform, LEA Reply™ WMS optimizes warehouse management by streamlining workflows, enhancing visibility, and driving operational efficiency. From inbound to outbound, the solution enables real-time coordination and intelligent automation at every step of the process, from automated put-away strategies tailored to product rotation, to dynamic picking methods such as cluster picking and wave picking, already implemented at leading retailers and 3PLs. LEA Reply™ WMS also supports live inventory updates and seamless integration with automated material handling equipment, enabling clients to reduce stock discrepancies and cut dock-to-stock time. Taking it a step further, the platform is augmented by GaliLEA, Reply's generative AI-powered multi-agent assistant. GaliLEA is a flexible, scalable platform designed to evolve alongside your business. Built on a modular architecture, it allows for the seamless integration of the AI capabilities needed today, with the ability to expand as operations grow. Natively integrated with LEA Reply™, GaliLEA enhances usability and efficiency in warehouse management through intuitive conversational AI and leverages a set of specialized AI agents that handle distinct tasks: 'Smart Search' retrieves inventory and operations data via voice, 'Smart Support' provides contextual, voice-driven answers for faster issue resolution, 'Ticket Helper' auto-generates support tickets to streamline responses, and 'Dashboarder' enables the creation of customized dashboards and reports through voice commands. ' We are proud to be recognized by Gartner as a Visionary,' said Enrico Nebuloni, Executive Partner at Reply. 'For us, this acknowledgment reinforces our vision to transform warehouse management into an intelligent, adaptive platform that learns from operational data and real-world contexts. With GaliLEA, we are building an ecosystem of AI agents that go beyond automation—they orchestrate complex logistics decisions in real time and unlock new value models based on usage and scalability. LEA is no longer just a configurable WMS; it's becoming a living system, capable of evolving and learning for our clients.' Gartner, Magic Quadrant for Warehouse Management Systems, Dwight Klappich, Simon Tunstall, Rishabh Narang, Federica Stufano 1 May 2025 Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Reply Reply [EXM, STAR: REY, ISIN: IT0005282865] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply supports major European industrial groups in the telecom and media; industry and services; banking and insurance and public sectors in defining and developing business models enabled by the new paradigms of AI, cloud computing, digital media and the internet of things. Reply's services include: consulting, system integration and digital services.

Reply Named a Visionary in the 2025 Gartner® Magic Quadrant™ for Warehouse Management Systems
Reply Named a Visionary in the 2025 Gartner® Magic Quadrant™ for Warehouse Management Systems

Yahoo

time20-05-2025

  • Business
  • Yahoo

Reply Named a Visionary in the 2025 Gartner® Magic Quadrant™ for Warehouse Management Systems

TURIN, Italy, May 20, 2025--(BUSINESS WIRE)--Reply, a global systems integrator and consulting firm, has been recognized for the sixth consecutive year as a Visionary in the 2025 Gartner® Magic Quadrant™ for Warehouse Management Systems (WMS). We believe that this acknowledgment reflects Reply's continued commitment to delivering a cutting-edge, AI-powered warehouse management solution that enables global enterprises to digitize and optimize their supply chain operations. The evaluation was based on Reply's ability to execute and its completeness of vision. LEA Reply™ is Reply's next-generation digital supply chain platform, designed to meet the evolving demands of modern logistics. Built on a modular, cloud-native, and microservices-based architecture, LEA Reply™ offers flexibility and scalability—empowering clients to rapidly adapt and innovate across their supply chain operations. At the core of the platform, LEA Reply™ WMS optimizes warehouse management by streamlining workflows, enhancing visibility, and driving operational efficiency. From inbound to outbound, the solution enables real-time coordination and intelligent automation at every step of the process, from automated put-away strategies tailored to product rotation, to dynamic picking methods such as cluster picking and wave picking, already implemented at leading retailers and 3PLs. LEA Reply™ WMS also supports live inventory updates and seamless integration with automated material handling equipment, enabling clients to reduce stock discrepancies and cut dock-to-stock time. Taking it a step further, the platform is augmented by GaliLEA, Reply's generative AI-powered multi-agent assistant. GaliLEA is a flexible, scalable platform designed to evolve alongside your business. Built on a modular architecture, it allows for the seamless integration of the AI capabilities needed today, with the ability to expand as operations grow. Natively integrated with LEA Reply™, GaliLEA enhances usability and efficiency in warehouse management through intuitive conversational AI and leverages a set of specialized AI agents that handle distinct tasks: "Smart Search" retrieves inventory and operations data via voice, "Smart Support" provides contextual, voice-driven answers for faster issue resolution, "Ticket Helper" auto-generates support tickets to streamline responses, and "Dashboarder" enables the creation of customized dashboards and reports through voice commands. "We are proud to be recognized by Gartner as a Visionary," said Enrico Nebuloni, Executive Partner at Reply. "For us, this acknowledgment reinforces our vision to transform warehouse management into an intelligent, adaptive platform that learns from operational data and real-world contexts. With GaliLEA, we are building an ecosystem of AI agents that go beyond automation—they orchestrate complex logistics decisions in real time and unlock new value models based on usage and scalability. LEA is no longer just a configurable WMS; it's becoming a living system, capable of evolving and learning for our clients." Gartner, Magic Quadrant for Warehouse Management Systems, Dwight Klappich, Simon Tunstall, Rishabh Narang, Federica Stufano 1 May 2025 Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. ReplyReply [EXM, STAR: REY, ISIN: IT0005282865] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply supports major European industrial groups in the telecom and media; industry and services; banking and insurance and public sectors in defining and developing business models enabled by the new paradigms of AI, cloud computing, digital media and the internet of things. Reply's services include: consulting, system integration and digital services. View source version on Contacts Press contact: Reply Fabio Tel. +390117711594 Irene Tel. +39 02 535761

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