Latest news with #Hexaware
Yahoo
a day ago
- Business
- Yahoo
Hexaware Teams Up with Fixie.ai to Power Voice AI for Smarter Enterprise Operations
Ultravox Realtime selected as Hexaware's voice AI platform of choice to power next-gen CX ISELIN, N.J., June 20, 2025 /PRNewswire/ -- Hexaware Technologies (NSE: HXT), a global provider of IT solutions and services, has announced a new partnership with a market leader in voice AI technology. As part of this collaboration, Hexaware will integrate Fixie's Ultravox Realtime platform into its enterprise solutions to deliver faster, smarter, and more natural voice-powered interactions for its clients. Fixie's Ultravox Realtime brings enterprise-grade voice recognition, and a scalable architecture designed to handle thousands of concurrent calls. For Hexaware, it adds another powerful tool to help clients reimagine customer engagement with voice AI that is fast, reliable, and ready for real-world deployment. "Our partnership with Fixie will enable them to access larger enterprise requirements across industries while enhancing our ability to simplify enterprise AI adoption for our clients," said Vinod Chandran, Chief Operations Officer at Hexaware. "With its developer-friendly design, accuracy, security and scalability, Ultravox Realtime is perfectly suited for the high-volume, integrated deployments our clients require. This collaboration enables us to deliver superior voice experiences, faster and more responsive customer interactions, especially during peak loads and multilingual situations." As part of the partnership, Hexaware is also supporting Fixie's open-source efforts by donating GPU computing resources. This will help accelerate the training of future Ultravox models, strengthening the open-source AI community while unlocking even more potential for enterprise users."We're thrilled to partner with Hexaware to bring voice AI to their impressive roster of clients," said Zach Koch, Chief Executive Officer of "This collaboration is a perfect alignment of capabilities – our advanced speech understanding provided by Ultravox Realtime paired with Hexaware's deep enterprise expertise. Their commitment to our open-source model development through GPU donation demonstrates a shared vision for advancing open-source voice AI technology while delivering immediate value to enterprise customers."Joint implementations are already in motion across industries like banking, insurance, retail, travel, healthcare, and more.. About is the market-leading provider of voice AI solutions, delivering advanced conversational capabilities through its scalable Ultravox Realtime [ platform. The company's technology enables natural, effective voice interactions for businesses of all sizes, with particular strength in high-volume, enterprise-grade implementations. The company actively maintains the open-source Ultravox model with weights available on HuggingFace [ About Hexaware Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose; to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build, transform, run, and optimize their technology and business processes. Learn more about Hexaware at Logo - View original content: SOURCE Hexaware Technologies Ltd. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Time of India
4 days ago
- Business
- Time of India
Top 5 Indian IT exporters lose revenue share as mid-tier companies rise
ET Intelligence Group: The share of top five IT exporters in the total sector's revenue fell by over 100 basis points year-on-year to 81.3% in the March 2025 quarter. It has gradually fallen over the past few quarters to hit the lowest level in at least 29 quarters or since March 2018 quarter amid rising traction shown by a select mid-tier IT companies , including Coforge , Hexaware, and Persistent Systems . The tier-II companies have been reporting higher revenue and profit growth year-on-year over the past several quarters compared with the larger peers led by the shifting focus of clients to short term projects from larger multi-year transformational deals. The top 5 IT exporters include TCS , Infosys , HCL, Wipro and Tech Mahindra ranked based on annual revenues. Sample of tier-II companies include 79 mid and small tier IT companies. The top-tier companies have also reported lower share of net profit over the recent few quarters. In June quarter, it fell to 86.3% from 87.3% in year-ago quarter. The mid and small tier companies have gained lead over top companies in revenue and profit. "Select large and mid-tier companies are gaining share as opposed to the usual narrative of large companies consolidating out smaller ones," mentioned Kotak Securities in a sector report. Agencies Global clients of Indian IT exporters have been cautiously assessing the geopolitical scenario, which has delayed their decision making process over the past few quarters, and in turn affecting the project ramp ups. The sample of mid and small IT companies reported better revenue growth than top-tier companies in each of 15 quarters to March 2025. Their net profit growth was higher in 12 out of past 17 quarters since March 2021.
Business Standard
10-06-2025
- Business
- Business Standard
India Inc. strongly backs Trans Employment Mela 2025 with a definitive step towards transgender inclusion
VMPL New Delhi [India], June 10: As the third edition of the Trans Employment Mela (TEM) prepares to unfold on June 18, 2025, in Delhi, leading Indian corporates are coming forward to champion workplace equity for transgender and non-binary individuals. Organised by the TWEET Foundation and InHarmony, in collaboration with the Ministry of Social Justice and Empowerment (MoSJE), this year's Mela aims to enable 100 dignified job placements, setting a bold benchmark for inclusive hiring in India. What began as a grassroots initiative has now become a growing movement--one that's being powered not only by the community but by a rising tide of corporate allies. This year, Publicis Sapient returns as the Platinum Sponsor and the Lalit Suri Hospitality Groups as the Gold Sponsor for the third consecutive year, with Hexaware as the Title Sponsor, P & G and Hexaware joining as Gold Sponsors, reflecting a deepening commitment from industry leaders to invest in transformative inclusion. "At Publicis Sapient, we believe that true transformation begins with inclusion. We are proud to sponsor TransMela 2025 for the third consecutive year, reaffirming our unwavering commitment to advancing LGBTQIA+ equity in India's workplaces. This partnership is more than symbolic--it reflects our deep-rooted belief in creating spaces where every individual, regardless of gender identity or expression, can thrive with dignity and authenticity. Through initiatives like the Rainbow Internship and our continued collaboration with grassroots organizations, we strive to build a future where opportunity is truly inclusive," said Vieshaka Dutta, Diversity, Equity and Inclusion Leader, India from Publicis Sapient. Joining them in this mission is The Lalit Suri Hospitality Group, serving both as Gold Sponsor and Hospitality Partner, led by one of India's most visible champions for queer rights, Keshav Suri. "Talent is universal, so why are opportunities still selective? In a time when the trans community continues to face attacks, erasure, and exclusion, the Trans Employment Mela is not just a job fair--it's a bold act of resistance and hope. At The Lalit and the Keshav Suri Foundation, we remain unwavering in our support. But real change needs more than solidarity--it needs action. It's time businesses, leaders, and allies: step up. Because an inclusive India isn't a dream--it's a responsibility we all share," said Keshav Suri, Executive Director, The Lalit Suri Hospitality Group, and Founder, Keshav Suri Foundation. Last year's edition of the Mela facilitated 77 placements across more than 20 companies--nearly doubling the outcomes of its debut year in 2023. With an ambitious goal of 100 placements this year, TEM 2025 is more than a job fair--it is a platform for possibility, dignity, and systemic change. Beyond recruitment, this year's Mela focused on hosting networking sessions, sensitisation workshops, performances by community artists, and storytelling spaces--providing opportunities for employers to engage deeply with the lived realities of trans persons and the immense potential they bring to the workforce. With growing participation from progressive corporations and the relentless efforts of community-led organisations, the Trans Employment Mela is a powerful reminder that inclusive employment is not a favor--it's a fundamental right. And in the vision of an equitable India, business leaders are not just participants; they are catalysts of change. ABOUT ORGANIZERS TWEET Foundation ( is an NGO based out of Delhi and Mumbai led by trans persons dedicated to providing the community with crisis support, short shelter stay, health and legal resources, and connecting them with skill building and inclusive employment opportunities. TWEET works closely with key stakeholders for mainstreaming advocacy for the rights of transgender persons. It works with the government to bring in policy-level changes and works with civil societies and the corporate sectors to build strategic partnerships to support the trans movement and welfare. InHarmony ( is a pioneering Diversity, Equity & Inclusion advisory firm dedicated to fostering inclusive workplaces across India. Specializing in consultancy services, training solutions, employee wellbeing programs, research, and diversity hiring support, their impact spans various industries, guiding companies in the cultivation of inclusive & equitable spaces. InHarmony's expertise encompasses gender, LGBTQIA+ individuals, persons with disabilities, and less privileged caste categories, catering to diverse age groups. It boasts a distinguished panel of experts including facilitators, coaches, psychologists, psychiatrists, and trainers, all committed to delivering bespoke, innovative solutions tailored to meet each client's unique needs. InHarmony's founder, Anupama Easwaran is a board member of TWEET Foundation working extensively with the transgender community since the past 8 years. She is the recipient of the APCOM Hero Award 2023 in the Community Ally category and a 2 time TEDx speaker. At InHarmony, their mission is to drive positive cultural change, making workplaces places where everyone feels valued, respected, and empowered to succeed.
Mint
09-06-2025
- Business
- Mint
Hexaware faces challenges in one of its top three accounts
Hexaware Technologies Ltd is facing challenges in one of its top three accounts, which will knock off at least 1% of the company's incremental revenue because of the client's cost-saving efforts. The country's tenth-largest information technology (IT) services firm, which ended 2024 with $1.43 billion in revenue, counts Federal National Mortgage Association (Fannie Mae) and Federal Home Loan Mortgage Corp. (Freddie Mac) among its five largest customers. Both these companies collectively bring the IT outsourcer about $150 million in revenue annually. Chief executive Srikrishna Ramakarthikeyan maintained that slower business from one of these clients will impact 1% of the revenue during the company's post-earnings analyst call on 29 April. This implies a ramp down from the business in the current year by $14.3 million. Minthas learnt from at least three people with knowledge of the matter that Hexaware has seen a slowdown in business from Fannie Mae, one of its top three clients. While CEO Srikrishna did not specify the clients' names, he referred to two 'JSCs' or joint stock companies. Also Read: Cognizant wins $1 billion deal from US-based healthcare company Minthas learnt that Fannie Mae is ramping down, and there was a delay in project execution from another mortgage company, which it has learnt to be Freddie Mac. The company's management said the ramp-down was an attempt to reduce costs and reduce the number of IT outsourcers they work with. 'They have roughly 2,500 contractors, which they do business with over hundred people. We are less than 20% of that, but we are the largest. And they said they want to get it down to a very small number, somewhere between two and 10," said Srikrishna, during the post-earnings call. Hexaware has three clients that fetch the company upwards of $75 million in revenue annually. The company follows a January-December financial year. Two US accounts He said there was another delay in project execution with a client they won earlier in the year as part of the latter's vendor consolidation drive, which narrows the number of IT outsourcers a company works with. However, Srikrishna said work on the project has started after the delay. Hexaware ended the three months through March 2025 with $371.5 million in revenue, down 0.2% sequentially. Still, the genesis of the ramp down can be traced to a change in management at Fannie Mae. US President Donald Trump appointed William Pulte as the chairman of the Federal Housing Finance Agency, which oversees Fannie Mae and Freddie Mac, in January this year. The aim was to privatise both mortgage companies that were under government control since the 2008 financial crisis, and to help in more borrowing and more home construction in US. Pulte's first move was to rejig the leadership of the two companies. To this end, Diana Reid, chief executive of Freddie Mac, was also sacked, along with at least 700 employees of both companies. This rejig also led to both companies reducing the IT vendors they work with and renegotiating their contracts. For now, at least one analyst has raised concerns. 'The recent board shake-up at Freddie Mac and Fannie Mae has introduced uncertainty around IT spending priorities, particularly in light of tightening US federal budgets. Given HEXT's (Hexaware) exposure to Fannie Mae as one of the top accounts, we see short-term uncertainty and a possible risk to revenue estimates if spending slows or contracts are re-evaluated," said Abhishek Pathak, research analyst atMotilal Oswal Financial Services, in a report released in May 2025. Driving consolidation He added that while Hexaware has been getting stable revenue from the company for 15 years, 'it has also resulted in heavy onsite exposure, which has dented margins compared to more offshore-centric competitors." Challenges in two of its top accounts signal that the company will have to beef up revenue in its remaining top accounts or bag new deals at a time when companies are holding back tech spending due to tariffs imposed by Trump. Also Read: Age is catching up with Big Tech. Blame it on automation To be sure, the company expected both projects to ramp up from April this year, with both clients giving between $20 million and $35 million in incremental revenue annually from next year. A second analyst said the rampdown and delay were part of a consolidation drive by the two US-based mortgage companies. 'The game plan of Freddie and Fannie is to do away with on-site vendors as part of a vendor consolidation drive, which is basically with an aim to cut costs, but Hexaware has a diversified client base, so challenges can be overcome," said a Mumbai-based analyst on condition of anonymity. Hexaware seems to be offsetting the challenge. Its other top three clients, including consulting firm Ernst & Young Global Ltd, are expected to help the company grow. Revenue from its top five clients, which make up roughly a fourth of its revenues, grew 14.16%, faster than the company's 12.37% at the end of January-March 2025. Another thumbs up for the IT outsourcer is its diverse client base. No single client has contributed more than a tenth of its total revenue over the last three years, ensuring that its destiny is not tied to one or two large accounts. US top market Revenue from financial service providers makes up almost a third of the company's revenue, and its biggest market is the US, where the company gets more than three-fourths of its business. Despite the challenge in these accounts, private equity giant Carlyle-backed Hexaware, which does not give guidance, maintains it will have a solid year. 'So just between these two, we'll convert Q2 from what would've been a great Q2 to a good Q2. So we still expect to have a good Q2, but actually the underlying performanceex of these two, will actually be a very solid Q2. And that momentum will continue into Q3," said Srikrishna, adding that more deals in the pipelineand those that ramp up later in the year will help the company grow sequentially in the fourth quarter. Also Read: Staffing firms find it more profitable putting employees in GCCs than IT firms 'So we actually expect to have a pretty solid year," said Srikrishna. Emails sent to Hexaware, Freddie Mac, and Fannie Mae on 2 June went unanswered. Still, this ramp-down in business for Hexaware underscores a trend for IT service providers in the last 12 Ltd lost a chunk of its business with FedEx to Accenture Plc, while Microsoft reduced the business it gave to LTIMindtree Ltd andSonata Software Ltd.
Business Standard
30-05-2025
- Business
- Business Standard
Hexaware Teams Up with Fixie.ai to Power Voice AI for Smarter Enterprise Operations
PRNewswire Mumbai (Maharashtra) [India], May 30: Hexaware Technologies (NSE: HXT), a global provider of IT solutions and services, has announced a new partnership with a market leader in voice AI technology. As part of this collaboration, Hexaware will integrate Fixie's Ultravox Realtime platform into its enterprise solutions to deliver faster, smarter, and more natural voice-powered interactions for its clients. Ultravox Realtime selected as Hexaware's voice AI platform of choice to power next-gen CX. Fixie's Ultravox Realtime brings enterprise-grade voice recognition, and a scalable architecture designed to handle thousands of concurrent calls. For Hexaware, it adds another powerful tool to help clients reimagine customer engagement with voice AI that is fast, reliable, and ready for real-world deployment. "Our partnership with Fixie will enable them to access larger enterprise requirements across industries while enhancing our ability to simplify enterprise AI adoption for our clients," said Vinod Chandran, Chief Operations Officer at Hexaware. "With its developer-friendly design, accuracy, security and scalability, Ultravox Realtime is perfectly suited for the high-volume, integrated deployments our clients require. This collaboration enables us to deliver superior voice experiences, faster and more responsive customer interactions, especially during peak loads and multilingual situations." As part of the partnership, Hexaware is also supporting Fixie's open-source efforts by donating GPU computing resources. This will help accelerate the training of future Ultravox models, strengthening the open-source AI community while unlocking even more potential for enterprise users. "We're thrilled to partner with Hexaware to bring voice AI to their impressive roster of clients," said Zach Koch, Chief Executive Officer of "This collaboration is a perfect alignment of capabilities - our advanced speech understanding provided by Ultravox Realtime paired with Hexaware's deep enterprise expertise. Their commitment to our open-source model development through GPU donation demonstrates a shared vision for advancing open-source voice AI technology while delivering immediate value to enterprise customers." Joint implementations are already in motion across industries like banking, insurance, retail, travel, healthcare, and more.. About is the market-leading provider of voice AI solutions, delivering advanced conversational capabilities through its scalable Ultravox Realtime [ platform. The company's technology enables natural, effective voice interactions for businesses of all sizes, with particular strength in high-volume, enterprise-grade implementations. The company actively maintains the open-source Ultravox model with weights available on HuggingFace [
