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Ashok Harpalani: 30+ Years in UAE's Evolving Tech Scene
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From running a footwear business in India to starting one of Dubai's early IT ventures, Ashok Harpalani's path took unexpected turns. In this exclusive conversation with TECHx Media, the Computronic UAE founder looks back at how he built a career in a changing business environment, from the impact of the Gulf War to the early days of digital adoption. His story reflects a time when decisions were driven by instinct and experience, and progress came through steady effort.
Ashok Harpalani, Founder of Computronic UAE, has seen the UAE's digital landscape evolve from its infancy. With decades of experience in business and technology, his story is one of persistence, adaptation, and transformation.
His journey began in 1982 with an idea. By 1986, after a visit to his in-laws in the UAE, that idea started taking shape. Back then, he was running a successful wholesale and retail footwear business in India. Before considering Dubai, he explored Asia, including a two-year stay in Bangkok to pursue garment trade. A legal dispute forced him to return home, where he refocused on his footwear business.
Dubai didn't immediately impress him. But on a later visit, the city's pace, lifestyle, and business potential left a strong impression. Wanting more out of life, he took a leap. In 1990, he handed over his business to his brothers and moved to Dubai. Along with a partner, he entered the textile wholesale market. They did well at first, but the Gulf War in 1992 brought significant financial losses.
The period that followed was difficult. Despite the pressure to return to India, he chose to stay in Dubai. He worked in textile retail for two years, searching for a new direction. Over tea one day, he discussed his frustration with a friend's brother who had IT experience. That conversation sparked a new idea: to launch an IT store.
With no technical background but growing curiosity about the digital world, he co-founded Computronic in 1992. Dubai was just beginning its digital journey, and Harpalani sensed the shift. He believed technology wasn't just a passing trend, it was the future.
Starting in IT was not easy. He had to adapt to local business customs, build trust in a new industry, and understand consumer preferences. Distributors were hesitant to support newcomers. But banking support and straightforward business regulations helped him move forward. He focused on a limited product range and gradually built a strong foundation.
Over the years, he witnessed the UAE's transformation. The rollout of high-speed internet, 4G and 5G, and free nationwide fiber-optic upgrades marked the country's serious commitment to digital growth. Data centers and cloud adoption became the norm. Smartphones and e-commerce reshaped everyday life.
He saw banking evolve from cash to contactless payments and online transfers. Small businesses gained reach through digital platforms. The UAE's shift to a tech-enabled society was underway.
In the last decade, Harpalani observed a growing demand for skills like coding, data analytics, and AI. Education systems adjusted, and the government supported tech startups with funding and incubators. New laws around data and cybersecurity ensured a safe digital environment.
Initiatives like Golden Visas for AI professionals showed national commitment to innovation. As a result, the UAE became a global tech hub. Harpalani noted how the youth embraced technology not just as users, but as creators.
For him, resilience has been key. Business and life brought many challenges. Each setback taught him to rise stronger. He believes in discipline, consistency, and ethical conduct. These values helped build trust with clients, employees, and partners.
His wife's support played a critical role, especially during the years when work consumed most of his time. Gratitude and empathy, he says, helped him stay balanced and connected to people around him.
Over time, his relationships with distributors, peers, and mentors became central to his success. He credits his father for instilling ambition and his mentors for providing direction. These bonds gave him strength during uncertain times.
If given a chance to restart, Harpalani says he would follow the same path, driven by passion for technology and the desire to build something meaningful. He would still start small, test ideas, and scale with discipline. Most of all, he would prioritize relationships and continuous learning.
In closing, he acknowledges the visionary leadership of the UAE. Their commitment to creating a tech-forward environment made his journey possible. And today, as he looks back, Harpalani remains deeply grateful, not just for the success he's achieved, but for being part of the UAE's ongoing digital story.
