Latest news with #HITRUST
Yahoo
13-06-2025
- Business
- Yahoo
Skypoint Launches Lia and Scribe: AI-Powered Agents Redefining Clinical Workflow Efficiency and Social Determinants of Health (SDOH) Data Capture
PORTLAND, Ore., June 13, 2025 /PRNewswire/ -- Skypoint, a leading provider of HITRUST r2-certified AI platform for healthcare, today announced the launch of two breakthrough AI agents—Skypoint Lia and Skypoint Scribe—designed to dramatically improve workflow efficiency, capturing social determinants of health data (SDOH), and clinical decision-making across care environments. Healthcare systems are increasingly overwhelmed by fragmented electronic health records (EHRs), redundant documentation, and mounting administrative demands. Skypoint's new agents address these challenges head-on, empowering clinicians to spend less time navigating systems and more time with patients. Skypoint Lia is a browser-based, EHR-agnostic AI agent that provides real-time, unified patient insights directly at the point of care. Working seamlessly across platforms like Epic, Cerner, MEDITECH, and PointClickCare, Lia overlays the EHR to surface demographics, payer information, care gaps, SDOH, and more—without any need for integration or disruption to existing systems. "Lia puts the full patient picture in front of clinicians in seconds," said Kishore Bhattacharjee, CTO at Skypoint. "It drives faster decisions, reduces missed opportunities, and improves documentation accuracy—all while ensuring enterprise-grade security." Skypoint Scribe complements Lia by tackling one of the biggest pain points in clinical settings: documentation and SDOH data capture. Scribe is a browser extension-based AI agent that captures and transcribes patient interviews in real time. From hospitals and skilled nursing facilities (SNFs) to home care and specialty clinics, Scribe eliminates duplicate entry by extracting key clinical details, such as medications, goals, and care directives, and auto-populating structured fields. Its AI capabilities streamline workflows, enhance compliance, and centralize data into a unified patient record stored securely in Skypoint's Data Lakehouse, using Data Lakebase for low-latency data management. "Clinical teams spend too much time duplicating data across systems," said Rob MacNaughton, President and COO of Skypoint. "Scribe transforms this experience by letting providers document while they care, not after the fact." Both Lia and Scribe are fully HIPAA-compliant, HITRUST r2-certified, and designed for rapid deployment, typically within minutes. Together, they represent a significant step forward in Skypoint's mission to reduce administrative burden and improve patient outcomes through intelligent automation. To learn more or request a demo, visit View original content to download multimedia: SOURCE Skypoint
Yahoo
13-06-2025
- Business
- Yahoo
Quantum Gears to Debut Quantum Sim 5.0--Only HITRUST r2-Certified GenAI Middleware and Agent Factory for Healthcare at AHIP 2025
Quantum Sim 5.0 delivers secure, HITRUST r2-certified GenAI middleware with over two years of proven production resilience, powering QS Benefits to reduce call center times by 40%, streamline provider contract management and prior authorization, and rapidly build and deploy secure AI agents at scale. LAS VEGAS, June 13, 2025 /PRNewswire/ -- Quantum Gears, a leading provider of enterprise-grade GenAI middleware and agent factory solutions for healthcare, today announced the launch of Quantum Sim 5.0, the only GenAI platform to achieve HITRUST r2 Certification and proven in production since mid-2023. Introduction As healthcare organizations balance the promise of AI with uncompromising data security and accuracy, Quantum Sim 5.0 stands out not only as secure middleware but as an agent factory—leveraging our deep lineage in APIs to rapidly build, deploy, and manage AI agents for payers and providers. While proof‑of‑concepts often overlook critical enterprise requirements such as RBAC, observability, guardrails, and privacy, Quantum Sim embeds these controls at every layer, ensuring agents calling sensitive APIs operate within strict security and compliance boundaries. Key Highlights HITRUST r2 Certified GenAI MiddlewareQuantum Sim 5.0 meets all 276 r2 control requirements, including new AI‑specific risk management factors, guaranteeing member and provider data remains protected throughout every AI interaction. Proven Production Track RecordDeployed in mission‑critical environments since mid‑2023, Quantum Sim delivers continuous uptime and performance—no slideware, only battle‑tested operational resilience. Agent Factory & API LineageBuilt on decades of API innovation, Quantum Sim functions as an agent factory: rapidly spinning up secure, scalable AI agents with built‑in RBAC, full observability, moderation and privacy guardrails, and audit trails—mitigating the heightened risks of agents calling enterprise APIs. QS Benefits: Foundational Healthcare Benefits ManagementBuilt from the ground up on Quantum Sim, QS Benefits ingests unstructured documents using advanced NLP and document‑understanding pipelines. Customer service representatives resolve member inquiries up to 40% faster, standardize accurate responses, and dramatically improve operational efficiency. End‑to‑End Healthcare SolutionsBeyond benefits management, Quantum Sim 5.0 powers solutions for: Provider Contract Management: Automates contract abstraction and clause‑level analytics to identify reimbursement risks and compliance gaps. Prior Authorization: Orchestrates clinical criteria extraction and real‑time eligibility verification to expedite approvals and reduce administrative burden. High ROI and Rapid Time to ValueClients report a typical payback period of less than six months, driven by lower operating costs, faster resolutions, and improved member satisfaction. CEO Quote "Quantum Sim 5.0 is not slideware or a proof of concept—it's a fully operational agent factory with over two years in production," said Mamoon Yunus, President and CEO of Quantum Gears. "Our API lineage lets us deliver secure, scalable AI agents with enterprise‑grade RBAC, observability, and privacy guardrails—addressing risks that POCs simply can't accommodate. HITRUST r2 Certification further validates our leadership in secure GenAI for healthcare." About AHIP 2025 AHIP 2025, America's Health Insurance Plans' flagship conference, will convene health plan executives, policymakers, and industry innovators to explore the latest in healthcare finance, policy, and technology through keynotes, panels, and an exhibit hall showcasing cutting‑edge solutions. About Quantum Gears Quantum Gears is a pioneer in enterprise‑grade GenAI middleware, API solutions, and agent factory capabilities. Our Quantum Sim platform and modular agents empower payers, providers, and enterprises to securely scale AI across critical workflows. With deep expertise in healthcare, finance, and the public sector, Quantum Gears delivers solutions that drive measurable business outcomes while protecting the most sensitive data. Join us at Booth #1601 in the AHIP 2025 exhibit hall for live demos of Quantum Sim 5.0 and our secure agent factory in action. View original content to download multimedia: SOURCE Quantum Gears
Yahoo
05-06-2025
- Business
- Yahoo
WellPact Achieves HITRUST i1 Certification to Manage Data Protection and Mitigate Cybersecurity Threats
HITRUST certification validates WellPact is operating leading security practices to protect sensitive information. ROARING SPRING, Pa., June 5, 2025 /PRNewswire/ -- WellPact, a leading provider of healthcare fulfillment and logistics services, today announced its platform residing at WellPact Headquarters has earned certified status by HITRUST for information security. HITRUST i1 Certification demonstrates that the organization's platform and infrastructure located at WellPact Headquarters is leveraging a set of curated controls to protect against current and emerging threats. The HITRUST i1 Validated Assessment and Certification helps organizations address cybersecurity challenges and remain cyber resilient over time. "HITRUST is continually innovating to find new and creative approaches to address information security challenges," said Jeremy Huval, Chief Innovation Officer at HITRUST. "WellPact's HITRUST i1 Certification is the evidence that they are at the forefront of industry best practices for information risk management and cybersecurity." WellPact is a healthcare-focused fulfillment partner specializing in custom kit assembly, sourcing, labeling, and logistics. We serve regulated programs in diagnostics, research, public health, and at-home testing. We enable healthcare organizations to scale confidently by lifting and shifting the operational burden, so they can focus on outcomes and the people they serve. We build and deliver custom kits with precision, care, and regulatory strength so our partners can focus on what matters most: delivering better health, one well-packaged kit at a time. WellPact Media Contact: Jenna HouseknechtWellPactJenna.h@ View original content to download multimedia: SOURCE WellPact Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
05-06-2025
- Business
- Yahoo
LinkLive Expands Sales Leadership, Strengthens AI-Driven Engagement with CONNECT WITH TRUST® Trademark
SAN FRANCISCO, June 05, 2025--(BUSINESS WIRE)--LinkLive, a leading AI-enabled contact center platform trusted by more than 1,000 organizations across regulated industries, today announced the appointment of Julie Dang as Chief Revenue Officer (CRO), further accelerating the company's go-to-market momentum following a record year of growth. This strategic hire follows LinkLive's recent leadership expansion and underscores the company's commitment to delivering trusted, secure communications for regulated industries. Julie Dang brings over 20 years of enterprise sales leadership to LinkLive, most recently serving as Area Vice President at Five9, where she built and scaled high-performing sales teams across the country. With a strong background in cloud contact center solutions and a deep understanding of digital transformation, Julie is well-positioned to help accelerate LinkLive's growth. As Chief Revenue Officer, she will lead the company's revenue strategy and go-to-market execution across core verticals including healthcare, financial services, and social assistance. "We are excited to welcome Julie to LinkLive as our Chief Revenue Officer," said John Lynch, CEO of LinkLive. "Julie's leadership, energy, and experience scaling revenue teams in complex, compliance-driven markets will be critical to accelerating our next phase of growth. She shares our vision of building secure, intelligent experiences that enable organizations to serve their customers with confidence." The announcement comes as LinkLive also celebrates the official registration of its CONNECT WITH TRUST® trademark (Ser. No. 98387221), a phrase that underscores the company's mission to enable secure, compliant, and seamless customer interactions. Rooted in its HITRUST certification and enterprise-grade security posture, CONNECT WITH TRUST® reflects LinkLive's commitment to helping customers build lasting relationships through safe and meaningful conversations. "At LinkLive, CONNECT WITH TRUST® is more than a trademark—it's a promise," Lynch added. "Whether it's a patient, a member, a customer, or a resident on the other end of the line, we want every interaction to be anchored in trust, security, and empathy." With continued investment in AI innovation, a growing partner ecosystem, and a leadership team built for scale, LinkLive is well-positioned to transform how organizations engage across digital and voice channels—securely, efficiently, and with purpose. To discover how LinkLive can help your organization deliver secure, human-centered experiences that build trust and drive outcomes, visit the LinkLive website or connect with our team today. About LinkLive | LinkLive is the leading AI-enabled communications platform, trusted by the world's most highly secure organizations to deliver cloud-based contact center as a service (CCaaS), digital customer service (DCS), and enterprise communications. With over 1,100 happy clients, LinkLive is dedicated to creating compelling experiences, optimizing agent performance, and ensuring compliant communications for enterprise users by transforming conversations to efficiently support your customers and employees, no matter where they are. Unlike other solutions, LinkLive stands out with modern, native features – including secure and compliant voice, texting, video conferencing, co-browse, mail, file share, appointment scheduling, and a digital office – LinkLive provides a unified experience for optimal outcomes. LinkLive powers communications success for organizations like River Run Bank, Neighbors Federal Credit Union, Bank of Oak Ridge, North Memorial Healthcare, University of Minnesota Physicians, CSI BPO, and more. LinkLive's platform adheres to stringent compliance standards, including GLBA, SEC, SOC2, HI-TRUST, Sarbanes-Oxley, and HIPAA requirements. For more information visit Follow LinkLive on Twitter and LinkedIn. View source version on Contacts Julie Hsupr@ 1.952.392.1834 Fehler beim Abrufen der Daten Melden Sie sich an, um Ihr Portfolio aufzurufen. Fehler beim Abrufen der Daten Fehler beim Abrufen der Daten Fehler beim Abrufen der Daten Fehler beim Abrufen der Daten
Business Wire
05-06-2025
- Business
- Business Wire
LinkLive Expands Sales Leadership, Strengthens AI-Driven Engagement with CONNECT WITH TRUST® Trademark
SAN FRANCISCO--(BUSINESS WIRE)--LinkLive, a leading AI-enabled contact center platform trusted by more than 1,000 organizations across regulated industries, today announced the appointment of Julie Dang as Chief Revenue Officer (CRO), further accelerating the company's go-to-market momentum following a record year of growth. This strategic hire follows LinkLive's recent leadership expansion and underscores the company's commitment to delivering trusted, secure communications for regulated industries. NEWS: LinkLive appoints CRO Julie Dang and strengthens AI-driven engagement with the CONNECT WITH TRUST® trademark. #AI #CCaaS #CustomerExperience #Leadership #DigitalTransformation #ConnectWithTrust #LinkLive Share Julie Dang brings over 20 years of enterprise sales leadership to LinkLive, most recently serving as Area Vice President at Five9, where she built and scaled high-performing sales teams across the country. With a strong background in cloud contact center solutions and a deep understanding of digital transformation, Julie is well-positioned to help accelerate LinkLive's growth. As Chief Revenue Officer, she will lead the company's revenue strategy and go-to-market execution across core verticals including healthcare, financial services, and social assistance. 'We are excited to welcome Julie to LinkLive as our Chief Revenue Officer,' said John Lynch, CEO of LinkLive. 'Julie's leadership, energy, and experience scaling revenue teams in complex, compliance-driven markets will be critical to accelerating our next phase of growth. She shares our vision of building secure, intelligent experiences that enable organizations to serve their customers with confidence.' The announcement comes as LinkLive also celebrates the official registration of its CONNECT WITH TRUST® trademark (Ser. No. 98387221), a phrase that underscores the company's mission to enable secure, compliant, and seamless customer interactions. Rooted in its HITRUST certification and enterprise-grade security posture, CONNECT WITH TRUST® reflects LinkLive's commitment to helping customers build lasting relationships through safe and meaningful conversations. 'At LinkLive, CONNECT WITH TRUST® is more than a trademark—it's a promise,' Lynch added. 'Whether it's a patient, a member, a customer, or a resident on the other end of the line, we want every interaction to be anchored in trust, security, and empathy.' With continued investment in AI innovation, a growing partner ecosystem, and a leadership team built for scale, LinkLive is well-positioned to transform how organizations engage across digital and voice channels—securely, efficiently, and with purpose. To discover how LinkLive can help your organization deliver secure, human-centered experiences that build trust and drive outcomes, visit the LinkLive website or connect with our team today. About LinkLive | / LinkLive is the leading AI-enabled communications platform, trusted by the world's most highly secure organizations to deliver cloud-based contact center as a service (CCaaS), digital customer service (DCS), and enterprise communications. With over 1,100 happy clients, LinkLive is dedicated to creating compelling experiences, optimizing agent performance, and ensuring compliant communications for enterprise users by transforming conversations to efficiently support your customers and employees, no matter where they are. Unlike other solutions, LinkLive stands out with modern, native features – including secure and compliant voice, texting, video conferencing, co-browse, mail, file share, appointment scheduling, and a digital office – LinkLive provides a unified experience for optimal outcomes. LinkLive powers communications success for organizations like River Run Bank, Neighbors Federal Credit Union, Bank of Oak Ridge, North Memorial Healthcare, University of Minnesota Physicians, CSI BPO, and more. LinkLive's platform adheres to stringent compliance standards, including GLBA, SEC, SOC2, HI-TRUST, Sarbanes-Oxley, and HIPAA requirements. For more information visit Follow LinkLive on Twitter and LinkedIn.
