4 days ago
FortisBC gas bills to change for customers July 1
"We understand that affordability and reliability are top priorities for many of the families and businesses we serve in British Columbia," said Sarah Nelson, director of customer service at FortisBC. "That's why we remain committed to keeping rates as low as possible while ensuring reliable energy service and supporting progress on climate action goals."
Approved on an interim basis, the increase in the designated RNG blend will result in a slight increase to the storage and transport rate. This results in an overall approximate annual increase of 2.9 per cent for customers in the Lower Mainland, Fraser Valley, Interior, North, Whistler, Vancouver Island, Revelstoke and the Kootenays, and approximately 3.5 per cent annually for customers in Fort Nelson.
Adding RNG to North America's gas system does not require customers to change (or retrofit) any of their existing gas appliances or equipment. The designated RNG blend is included in the storage and transport line item on customer bills. The adjustment has received interim approval from the BCUC and is subject to further review. FortisBC will continue to offer the voluntary RNG program so customers can choose to designate up to 100 per cent of the gas they use as RNG, inclusive of the three per cent designated blend.
FortisBC acquires gas at market-based prices, and factors like supply and demand, weather and economic conditions affect the price of gas in North America. FortisBC does not mark up the cost of natural gas, so customers pay what it pays.
Customers who have questions about their bill are encouraged to reach out. FortisBC's customer service team can answer billing questions, provide energy-saving tips and offer payment plan solutions that fit individual needs.
For more information about rates and the components that make up a FortisBC gas bill, visit
FortisBC Energy Inc. is a regulated utility focused on providing safe, reliable and affordable energy, including natural gas, Renewable Natural Gas and propane. FortisBC Energy Inc. employs around 2,143 British Columbians and serves approximately 1,086,500 customers across British Columbia. FortisBC Energy Inc. owns and operates two liquefied natural gas storage facilities and approximately 51,600 kilometres of gas transmission and distribution lines. FortisBC Energy Inc. is a subsidiary of Fortis Inc., a leader in the North American regulated electricity and gas utility industry. FortisBC Energy Inc. uses the FortisBC name and logo under license from Fortis Inc. For further information on FortisBC Energy Inc., visit For further information on Fortis Inc., visit .
Rates at a glance
*Excluding taxes and levies.
Items on a residential gas customer's bill
Daily or monthly basic charge
The basic charge is a flat fee that partially recovers the fixed costs of our system, whether or not a customer is using any gas, as long as the customer is connected to the system.
Delivery charge
The delivery charge is based on consumption and pays for the cost of safely and reliably delivering gas through our system to our customers' homes and businesses. This helps cover the costs of maintaining our gas distribution system, provides a return to our investors and funds improvements to meet customers' needs. Delivery charges are reviewed by the BCUC annually.
Storage and transport charge
The storage and transport charge reflects the prices we pay to other companies to store and transport gas through their pipelines and infrastructure. We do not mark up these costs, and they are reviewed quarterly and set annually by the BCUC. The storage and transport charge also includes the cost of the RNG blend.
Cost of gas rate
Every three months, FortisBC reviews the cost of gas rates with the BCUC to make sure rates passed on to customers cover the cost of the commodity purchased on their behalf. We do not mark up the cost of gas, so customers pay what we pay. Factors affecting the market price of natural gas in North America include weather, supply and demand and economic conditions.
Other charges and taxes
Other charges and taxes include the B.C. clean energy levy, Goods and Services Tax and, in some municipalities, a municipal operating fee. These charges are set by various levels of government and collected by FortisBC on their behalf. FortisBC does not gain revenue from these charges.
SOURCE FortisBC Energy Inc.
