Latest news with #Flippy
Business Wire
6 days ago
- Business
- Business Wire
Miso and Roboworx Team to Deliver Comprehensive Restaurant Automation Solutions
LOS ANGELES & CHICAGO--(BUSINESS WIRE)--Miso, a leader in restaurant technology and AI kitchen automation, has signed robot field service organization Roboworx to provide installation, maintenance and ongoing support for Miso's restaurant automation systems. This collaboration combines Miso's cutting-edge AI-powered Flippy Fry Station robots with Roboworx's nationwide network of robot technicians to provide restaurant operators with a complete, powerful and reliable solution, and a rapid return on investment (ROI). Robot field service specialist #Roboworx announces a new partnership with #restauranttech & #AI kitchen #automation leader @misorobotics to install, maintain & support #Flippy, Miso's signature restaurant automation system. #FoodTech #FlippyFryStation Share With the restaurant industry facing persistent labor shortages and operational challenges, automation has become essential for improving efficiency, reducing food waste, and enhancing customer satisfaction. Flippy Fry Station, powered by Miso's proprietary Kitchen AI, delivers 99% uptime with 'self-healing' capabilities. The robots automate the undesirable and hazardous tasks of cooking fried foods such as French fries, onion rings, chicken, and tacos with precision and consistency. Additionally, Flippy creates safer work environments and expands labor flexibility because the robot can be operated by employees under age 18 in compliance with federal regulations. 'Our goal at Miso is to deliver 'day one ROI' to our customers through reliable, intelligent automation,' said Rebecca Davis, VP of Operations, Miso Robotics. 'To scale effectively, we needed a service partner with deep robotics expertise and a national reach. Roboworx's proven track record and technical expertise make it the ideal partner to ensure our systems are deployed and maintained to the highest standard.' Miso's robotics-as-a-service (RaaS) model offers Flippy Fry Stations with no upfront costs and a monthly fee that is often less than the cost of a full-time employee. Flippy Fry Stations are currently deployed in 20 locations, including Jack in the Box and White Castle restaurants, with weekly deployments scheduled through the end of September. Rollout plans leverage Roboworx for both new installations and installed base Under the agreement with Miso, Roboworx will support both new installations and the existing installed base of Flippy Fry Stations. Roboworx's field service technicians will lead deployments, conduct preventative maintenance, provide on-demand service, and perform regular customer success check-ins, ensuring each system delivers maximum value. The collaboration allows Miso to focus on advancing its technology, while Roboworx ensures operational excellence in the field. 'Miso's automation platform is powerful and intuitive, but like any sophisticated systems, it requires knowledgeable support to deliver its full potential,' said Jeff Pittelkow, managing director, Roboworx. 'As the service backbone of Miso's nationwide rollout, we're helping the company set a new standard for restaurant automation – and helping it and its customers thrive.' About Miso Miso is a pioneer in kitchen automation and AI-driven robotics in the restaurant and food service industries. Its flagship product, Flippy Fry Station, automates the frying process with unmatched precision and consistency. Powered by Miso's proprietary Kitchen AI, Miso's technology is reshaping kitchen operations, addressing labor challenges, and enabling more efficient food preparation in partnership with leading brands and innovators. Learn more at Press & Media resources can be found at About Roboworx Roboworx offers world-class robot service, maintenance, and management, delivered by expert technicians, to ensure that both robot OEMs and end customers maximize the value of their robot fleets. Roboworx's comprehensive services include preventive maintenance, on-call break/fix, installation, customer training & retraining, and warehousing/depot services. The company caters to a wide variety of robots across numerous industries, including warehousing, cleaning, delivery, security, and more. Roboworx' services are available through flexible subscription or pay-as-you-go programs, tailored to meet the unique needs of each partnership. For more information, visit
Los Angeles Times
20-04-2025
- Business
- Los Angeles Times
Want Fries with Your Machine Learning?
Miso launches next-generation Flippy Fry Station utilizing AI-powered robotic cooking Los Angeles-based Miso, a restaurant technology disruptor in fry station automation and AI-powered robotics for commercial kitchens, has announced the launch of its next-generation Flippy Fry Station robot. Powered by Miso's Kitchen AI and more than 25 patents, the new generation of Flippy Fry Station automates the preparation of French fries, onion rings, chicken, tacos and many other fried items with groundbreaking precision and consistency – aimed at delivering 'day one' ROI to its customers with its reliability. Now backed by investments from industry powerhouses like cleaning solutions leader Ecolab, collaborations with vision-AI leader NVIDIA and new leadership led by CEO Rich Hull, Miso began piloting its newest Flippy at several White Castle locations late last year. Compared to the prior version, the new Flippy is half the size, twice as fast, more reliable and installs in existing kitchens overnight in just a few hours (75% less time than previously). It was also designed in close collaboration with restaurant partners, including aforementioned collaborator White Castle, to create a next-generation product that caters to QSR operators' expectations. 'Being the first mover in fry station automation has brought years of successes, surely a few failures and mountains of proprietary data and learnings for Miso. Now all of those important experiences combine to make this game-changing new generation of Flippy the most reliable fry station automation product in the market,' said Hull. 'At a time of massive labor disruption and restaurants' inability to hire enough kitchen workers, the new Flippy creates immediate, provable customer ROI, while also unlocking much needed additional pools of labor under federal guidelines by reducing the danger to workers.' Among the many dangerous jobs in a commercial kitchen, the fry station towers above the rest. A 2024 survey conducted by Hart Research Associates on behalf of the National Council for Occupational Safety and Health noted that almost 80% of fast food employees have sustained burns within the past year. Unlike with traditional frying stations, federal regulations allow employees under 18 years of age to operate a Flippy Fry Station, unlocking a much-needed additional pool of available labor for QSR kitchens. Dennis Lock, Miso's head of sales, commented, 'With no upfront costs and a rental price of $5,400 per month, the new generation of Flippy generally costs less than the equivalent full-time employees, so there is little downside for restaurant operators. Plus, Flippy can drive $5,000 to $20,000 of new prime cost reductions and revenue increases per month through labor redeployment to higher value tasks, faster speed of service and reduced food waste.' Rob Seely, AVP operations strategy & design of WD Partners, a strategy, design and execution consultancy for the restaurant industry, added, 'We've spent a great deal of time over the past months to create real-world case studies that quantify the substantial labor, speed of service and food waste benefits that the new generation of Flippy Fry Station creates for a restaurant's bottom line. In a market where labor shortages and labor costs can no longer be passed onto customers through menu price increases, Flippy and kitchen automation like it provide the restaurant industry's best solution.' Rollouts to additional White Castle locations, Jack in the Box and several other large brands are scheduled for 2025 in both corporate and franchisee locations. Flippy's advancements are also bolstered by Miso's strategic and investment partnerships with Ecolab, a global leader in food safety and hygiene solutions. Ecolab's expertise has helped to enhance Flippy's cleaning speed and procedures and food safety capabilities. In addition to Miso's in-house sales team, Ecolab now also offers its customers Flippy rentals through a dedicated sales team derived from Ecolab's 6,000 sales professionals.
