Latest news with #Five9
Business Upturn
2 days ago
- Business
- Business Upturn
CallTower Achieves Certified Implementation Partner Status with Five9
SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, LONDON, June 18, 2025 (GLOBE NEWSWIRE) — CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, is proud to announce its official designation as a Certified Implementation Partner with Five9, a leading provider of intelligent cloud contact center solutions. This certification marks a significant milestone in the strategic relationship between the two companies, enabling deeper collaboration and enhanced support for businesses seeking a robust, scalable, and integrated contact center experience. The Five9 Certified Implementation Partner designation is awarded to select organizations that demonstrate exceptional expertise in deploying and optimizing Five9's cloud contact center platform. As a Certified Partner, CallTower is now fully equipped to deliver advanced implementation services, customized integrations, and strategic guidance to help organizations maximize the utilization of Five9 within their digital communication ecosystem. 'Achieving Five9 Certified Implementation Partner status represents a meaningful advancement in our ability to support enterprise contact center transformation,' said Doug Larsen, Senior Vice President of Product & Software Development at CallTower. 'This partnership enables us to work more closely with Five9 to deliver highly customized, end-to-end solutions that drive performance, reliability, and efficiency for our customers.' As a longtime provider of Five9 through its CCaaS portfolio, CallTower has demonstrated a strong track record of delivering innovative contact center deployments to organizations across industries. With this certification, CallTower is now positioned to provide even greater value through tighter integration, faster implementation timelines, and ongoing optimization services. 'For many years, Five9 has been proud to call CallTower a trusted partner. This certification is a testament to the strength and maturity of our collaboration and our shared dedication to helping customers deliver elevated, world-class customer experiences, said Jake Butterbaugh, SVP Global Partner Organization & International Sales.'Together, we're empowering organizations to raise the bar for CX, and we're excited for what the future holds for this incredible partnership.' This certification highlights CallTower's commitment to delivering best-in-class customer experience solutions while expanding its robust suite of UCaaS and CCaaS offerings. Customers can now benefit from a fully aligned partnership that combines CallTower's technical depth and Five9's AI-powered contact center innovation. About CallTower CallTower is at the forefront of transforming global communication, redefining how businesses connect and collaborate across the globe. Since 2002, CallTower has grown into a global leader in enterprise-class cloud communications and collaboration solutions, empowering businesses to thrive in the digital age. Leveraging advanced technologies like Microsoft® Teams Operator Connect, Direct Routing and GCC High Teams Direct Routing, Webex by Cisco®, Zoom Phone, and AI-powered contact center solutions, CallTower delivers seamless and reliable connectivity tailored to the unique needs of enterprises worldwide. CallTower empowers business communications by integrating features like one-click failover, advanced analytics, seamless CRM integration, and cutting-edge AI—redefining operational efficiency. In 2025, CallTower acquired North America's trusted contact center expert, Inoria, amplifying its CCaaS and CX capabilities. Inoria drives the evolution of contact center operations by offering personalized optimization, implementation, and integration services powered by Conversational AI and advanced analytics. Together, CallTower and Inoria deliver actionable insights, enhanced customer experiences, and cutting-edge solutions that guide enterprises through their digital transformation journeys. With a vision focused on innovation and a commitment to excellence, CallTower continues to advance cloud communications, empowering businesses across the globe to achieve unparalleled success. About Five9 Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. Disclaimer: The above press release comes to you under an arrangement with GlobeNewswire. Business Upturn takes no editorial responsibility for the same. Ahmedabad Plane Crash
Yahoo
2 days ago
- Business
- Yahoo
CallTower Achieves Certified Implementation Partner Status with Five9
Strengthening the alliance to deliver seamless, enterprise-grade advanced contact center implementation services SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, LONDON, June 18, 2025 (GLOBE NEWSWIRE) -- CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, is proud to announce its official designation as a Certified Implementation Partner with Five9, a leading provider of intelligent cloud contact center solutions. This certification marks a significant milestone in the strategic relationship between the two companies, enabling deeper collaboration and enhanced support for businesses seeking a robust, scalable, and integrated contact center experience. The Five9 Certified Implementation Partner designation is awarded to select organizations that demonstrate exceptional expertise in deploying and optimizing Five9's cloud contact center platform. As a Certified Partner, CallTower is now fully equipped to deliver advanced implementation services, customized integrations, and strategic guidance to help organizations maximize the utilization of Five9 within their digital communication ecosystem. 'Achieving Five9 Certified Implementation Partner status represents a meaningful advancement in our ability to support enterprise contact center transformation,' said Doug Larsen, Senior Vice President of Product & Software Development at CallTower. 'This partnership enables us to work more closely with Five9 to deliver highly customized, end-to-end solutions that drive performance, reliability, and efficiency for our customers.' As a longtime provider of Five9 through its CCaaS portfolio, CallTower has demonstrated a strong track record of delivering innovative contact center deployments to organizations across industries. With this certification, CallTower is now positioned to provide even greater value through tighter integration, faster implementation timelines, and ongoing optimization services. 'For many years, Five9 has been proud to call CallTower a trusted partner. This certification is a testament to the strength and maturity of our collaboration and our shared dedication to helping customers deliver elevated, world-class customer experiences, said Jake Butterbaugh, SVP Global Partner Organization & International Sales.'Together, we're empowering organizations to raise the bar for CX, and we're excited for what the future holds for this incredible partnership.' This certification highlights CallTower's commitment to delivering best-in-class customer experience solutions while expanding its robust suite of UCaaS and CCaaS offerings. Customers can now benefit from a fully aligned partnership that combines CallTower's technical depth and Five9's AI-powered contact center innovation. About CallTower CallTower is at the forefront of transforming global communication, redefining how businesses connect and collaborate across the globe. Since 2002, CallTower has grown into a global leader in enterprise-class cloud communications and collaboration solutions, empowering businesses to thrive in the digital age. Leveraging advanced technologies like Microsoft® Teams Operator Connect, Direct Routing and GCC High Teams Direct Routing, Webex by Cisco®, Zoom Phone, and AI-powered contact center solutions, CallTower delivers seamless and reliable connectivity tailored to the unique needs of enterprises worldwide. CallTower empowers business communications by integrating features like one-click failover, advanced analytics, seamless CRM integration, and cutting-edge AI—redefining operational efficiency. In 2025, CallTower acquired North America's trusted contact center expert, Inoria, amplifying its CCaaS and CX capabilities. Inoria drives the evolution of contact center operations by offering personalized optimization, implementation, and integration services powered by Conversational AI and advanced analytics. Together, CallTower and Inoria deliver actionable insights, enhanced customer experiences, and cutting-edge solutions that guide enterprises through their digital transformation journeys. With a vision focused on innovation and a commitment to excellence, CallTower continues to advance cloud communications, empowering businesses across the globe to achieve unparalleled success. About Five9 Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. CONTACT: Kade Herbert CallTower, Inc. 8003475444 marketing@ in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
13-06-2025
- Business
- Yahoo
Buy 5 AI-Focused Mid-Cap Internet Software Stocks for a Solid Portfolio
The Internet Software and Services space is gathering momentum owing to robust IT spending on solutions that support hybrid operating environments. Outstanding penetration of mobile devices among users makes sense for businesses to invest heavily in web-based infrastructure, applications and security software. Within the Technology sector, the Zacks-defined Internet Software industry is currently within the top 17% of the Zacks Industry Rank. Since the Internet Software industry is ranked in the top half of Zacks Ranked Industries, we expect it to outperform the market over the next three to six months. We recommend five artificial intelligence (AI)-focused mid-cap stocks from this space that have strong potential for the second half of 2025. These are — UiPath Inc. PATH, Five9 Inc. FIVN, Fastly Inc. FSLY, Calix Inc. CALX and Confluent Inc. CFLT. Each of our picks currently carries a Zacks Rank #2 (Buy). You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. The chart below shows the price performance of our five picks in the past three months. Image Source: Zacks Investment Research UiPath provides an end-to-end automation platform that offers a range of robotic process automation solutions primarily in the United States, Romania, the United Kingdom, the Netherlands, and internationally. PATH offers a suite of interrelated software to build, manage, run, engage, measure, and govern automation within the organization. The PATH platform's embedded AI, ML, and NLP (Natural Language Processing) capabilities improve decisioning and information processing. PATH introduced new generative AI features, including specialized LLMs (Large Language Model) such as DocPATH and CommPATH, and Context Grounding, to enhance automated AI models for specific business needs. UiPath has an expected revenue and earnings growth rate of 8.5% and 3.8%, respectively, for the current year. The Zacks Consensus Estimate for current-year earnings has improved 1.9% over the last seven days. Five9 provides intelligent cloud software for contact centers in the United States, India, and internationally. FIVN offers a virtual contact center cloud platform that delivers a suite of applications, enabling a broad range of contact center-related customer service, sales, and marketing functions. FIVN's platform comprises interactive virtual agents, agent assistance, workflow automation, workforce engagement management, AI insights, and AI summaries. It allows management and optimization of customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. FIVN has been benefiting from the growing adoption of AI tools in its call center services, with personalized AI agents emerging as a major growth driver. On Feb. 19, Five9 introduced its Intelligent CX Platform powered by Five9 Genius AI on the Google Cloud space. FIVN also released new Five9 AI agents tailor-made for Google Cloud. Five9 has an expected revenue and earnings growth rate of 9.6% and 11.7%, respectively, for the current year. The Zacks Consensus Estimate for current-year earnings has improved 5.7% over the last 60 days. Fastly provides infrastructure software offering cloud computing, image optimization, security, edge computer technology and streaming solutions. On Dec.16, 2024, FSLY unveiled Fastly AI Accelerator, a semantic caching solution that allows developers to optimize their LLM generative AI applications. FSLY operates an edge cloud platform for processing, serving, and securing its customer's applications in the United States, the Asia Pacific, Europe, and internationally. FSLY's Edge Cloud Platform offers more efficient performance as developers need only a single line of code instead of repeated calls to the AI provider to update their application to a new API endpoint. Fastly has an expected revenue and earnings growth rate of 8.6% and 25%, respectively, for 2025. The Zacks Consensus Estimate for 2025 earnings has improved 10% over the last seven days. Calix provides cloud and software platforms, and systems and services in the United States, the rest of the Americas, Europe, the Middle East, Africa, and the Asia Pacific. CALX's cloud and software platforms, and systems and services enable broadband service providers to provide a range of services. CALX offers the Calix Cloud platform comprising Calix Engagement Cloud, Calix Operations Cloud, and Calix Service Cloud, which are configurable to display role-based insights and enable BEPs to anticipate and target new revenue-generating services and applications through mobile applications, such as CommandIQ for residents and CommandWorx for businesses. CALX has integrated AI into its cloud platform and products to enhance broadband experience providers' operations, subscriber engagement, and service delivery. CALX offers AI-powered marketing solutions for the health and finance industries, AI-powered chat bots, and AI-driven initiatives like Calix AI Agents. Calix has an expected revenue and earnings growth rate of 7.1% and 65.4%, respectively, for 2025. The Zacks Consensus Estimate for 2025 earnings has improved 21.1% over the last 60 days. Confluent operates a data streaming platform in the United States and internationally. CFLT provides platforms that allow customers to connect their applications, systems, and data layers comprising Confluent Cloud, a managed cloud-native software-as-a-service (SaaS), and Confluent Platform, an enterprise-grade self-managed software. CFLT serves banking and financial services, retail and ecommerce, manufacturing, automotive, telecommunication, gaming, insurance, and technology industries, as well as the public sector. Using the Confluent Data Streaming Platform, individuals can stream data in real time from everywhere to deliver production-scale AI-powered applications faster. CFLT has an expected revenue and earnings growth rate of 19% and 24.1%, respectively, for the current year. The Zacks Consensus Estimate for current-year earnings has improved 2.9% in the last 60 days. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Calix, Inc (CALX) : Free Stock Analysis Report UiPath, Inc. (PATH) : Free Stock Analysis Report Five9, Inc. (FIVN) : Free Stock Analysis Report Fastly, Inc. (FSLY) : Free Stock Analysis Report Confluent, Inc. (CFLT) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Globe and Mail
13-06-2025
- Business
- Globe and Mail
Buy 5 AI-Focused Mid-Cap Internet Software Stocks for a Solid Portfolio
The Internet Software and Services space is gathering momentum owing to robust IT spending on solutions that support hybrid operating environments. Outstanding penetration of mobile devices among users makes sense for businesses to invest heavily in web-based infrastructure, applications and security software. Within the Technology sector, the Zacks-defined Internet Software industry is currently within the top 17% of the Zacks Industry Rank. Since the Internet Software industry is ranked in the top half of Zacks Ranked Industries, we expect it to outperform the market over the next three to six months. We recommend five artificial intelligence (AI)-focused mid-cap stocks from this space that have strong potential for the second half of 2025. These are — UiPath Inc. PATH, Five9 Inc. FIVN, Fastly Inc. FSLY, Calix Inc. CALX and Confluent Inc. CFLT. Each of our picks currently carries a Zacks Rank #2 (Buy). You can see the complete list of today's Zacks #1 Rank (Strong Buy) stocks here. The chart below shows the price performance of our five picks in the past three months. UiPath Inc. UiPath provides an end-to-end automation platform that offers a range of robotic process automation solutions primarily in the United States, Romania, the United Kingdom, the Netherlands, and internationally. PATH offers a suite of interrelated software to build, manage, run, engage, measure, and govern automation within the organization. The PATH platform's embedded AI, ML, and NLP (Natural Language Processing) capabilities improve decisioning and information processing. PATH introduced new generative AI features, including specialized LLMs (Large Language Model) such as DocPATH and CommPATH, and Context Grounding, to enhance automated AI models for specific business needs. UiPath has an expected revenue and earnings growth rate of 8.5% and 3.8%, respectively, for the current year. The Zacks Consensus Estimate for current-year earnings has improved 1.9% over the last seven days. Five9 Inc. Five9 provides intelligent cloud software for contact centers in the United States, India, and internationally. FIVN offers a virtual contact center cloud platform that delivers a suite of applications, enabling a broad range of contact center-related customer service, sales, and marketing functions. FIVN's platform comprises interactive virtual agents, agent assistance, workflow automation, workforce engagement management, AI insights, and AI summaries. It allows management and optimization of customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. FIVN has been benefiting from the growing adoption of AI tools in its call center services, with personalized AI agents emerging as a major growth driver. On Feb. 19, Five9 introduced its Intelligent CX Platform powered by Five9 Genius AI on the Google Cloud space. FIVN also released new Five9 AI agents tailor-made for Google Cloud. Five9 has an expected revenue and earnings growth rate of 9.6% and 11.7%, respectively, for the current year. The Zacks Consensus Estimate for current-year earnings has improved 5.7% over the last 60 days. Fastly Inc. Fastly provides infrastructure software offering cloud computing, image optimization, security, edge computer technology and streaming solutions. On Dec.16, 2024, FSLY unveiled Fastly AI Accelerator, a semantic caching solution that allows developers to optimize their LLM generative AI applications. FSLY operates an edge cloud platform for processing, serving, and securing its customer's applications in the United States, the Asia Pacific, Europe, and internationally. FSLY's Edge Cloud Platform offers more efficient performance as developers need only a single line of code instead of repeated calls to the AI provider to update their application to a new API endpoint. Fastly has an expected revenue and earnings growth rate of 8.6% and 25%, respectively, for 2025. The Zacks Consensus Estimate for 2025 earnings has improved 10% over the last seven days. Calix Inc. Calix provides cloud and software platforms, and systems and services in the United States, the rest of the Americas, Europe, the Middle East, Africa, and the Asia Pacific. CALX's cloud and software platforms, and systems and services enable broadband service providers to provide a range of services. CALX offers the Calix Cloud platform comprising Calix Engagement Cloud, Calix Operations Cloud, and Calix Service Cloud, which are configurable to display role-based insights and enable BEPs to anticipate and target new revenue-generating services and applications through mobile applications, such as CommandIQ for residents and CommandWorx for businesses. CALX has integrated AI into its cloud platform and products to enhance broadband experience providers' operations, subscriber engagement, and service delivery. CALX offers AI-powered marketing solutions for the health and finance industries, AI-powered chat bots, and AI-driven initiatives like Calix AI Agents. Calix has an expected revenue and earnings growth rate of 7.1% and 65.4%, respectively, for 2025. The Zacks Consensus Estimate for 2025 earnings has improved 21.1% over the last 60 days. Confluent Inc. Confluent operates a data streaming platform in the United States and internationally. CFLT provides platforms that allow customers to connect their applications, systems, and data layers comprising Confluent Cloud, a managed cloud-native software-as-a-service (SaaS), and Confluent Platform, an enterprise-grade self-managed software. CFLT serves banking and financial services, retail and ecommerce, manufacturing, automotive, telecommunication, gaming, insurance, and technology industries, as well as the public sector. Using the Confluent Data Streaming Platform, individuals can stream data in real time from everywhere to deliver production-scale AI-powered applications faster. CFLT has an expected revenue and earnings growth rate of 19% and 24.1%, respectively, for the current year. The Zacks Consensus Estimate for current-year earnings has improved 2.9% in the last 60 days. 7 Best Stocks for the Next 30 Days Just released: Experts distill 7 elite stocks from the current list of 220 Zacks Rank #1 Strong Buys. They deem these tickers "Most Likely for Early Price Pops." Since 1988, the full list has beaten the market more than 2X over with an average gain of +23.5% per year. So be sure to give these hand picked 7 your immediate attention. See them now >> Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Calix, Inc (CALX): Free Stock Analysis Report UiPath, Inc. (PATH): Free Stock Analysis Report Five9, Inc. (FIVN): Free Stock Analysis Report Fastly, Inc. (FSLY): Free Stock Analysis Report Confluent, Inc. (CFLT): Free Stock Analysis Report This article originally published on Zacks Investment Research (
Business Insider
06-06-2025
- Business
- Business Insider
Five9 initiated with an Overweight at KeyBanc
KeyBanc analyst Jackson Ader initiated coverage of Five9 (FIVN) with an Overweight rating and $35 price target as part of a broader research note launch coverage of select Enterprise Software names. AI will provide a near-term lift to the company's ARPU – average revenue per user – particularly in the enterprise, which is underappreciated in forecasts, the analyst tells investors in a research note. Confident Investing Starts Here: Published first on TheFly – the ultimate source for real-time, market-moving breaking financial news. Try Now>>
