Latest news with #EnterpriseContentManagement
Al Bawaba
11-06-2025
- Business
- Al Bawaba
Info-Tech Research Group Names Laserfiche a Leader in Enterprise Content Management
Laserfiche has been named a Champion for the enterprise category in the Enterprise Content Management Emotional Footprint 2025 Report by Info-Tech Research Group. Laserfiche — the leading enterprise platform that helps organizations manage their most critical content and workflows — was recognized based on reviews provided by end users. Laserfiche was named a Champion for having great customer relationships and a product that delivers a strong return on investment.'We are excited to be recognized as a 2025 Emotional Footprint Champion,' said Thomas Phelps, CIO and SVP of corporate strategy at Laserfiche. 'Out of 416 customers who completed Info-Tech surveys this year, 99% shared they plan to renew.'Our customers have recognized us not only for delivering innovative, high-impact solutions, but for building trust and providing an exceptional customer experience.'Info-Tech Research Group's Emotional Footprint report quantifies the end-user experience and value provided by a specific product and the relationship end users have with the provider. Laserfiche received a Net Emotional Footprint of 94 and a CX score of 9.3. It was the highest scoring vendor in the categories of Integrity, Fairness, Security and Unique Emotional Footprint reports from Info-Tech Research Group are based on authentic user-review data. Laserfiche reviews include the following:• 'You will be amazed to discover how Laserfiche is one of the best products in its category and supported by real professionals.' – C-Level in Construction• 'Laserfiche offers excellent ways to onboard new clients and access to company documents.' – C-Level in Finance• 'My favorite aspect of Laserfiche is its seamless integration of document management with workflow automation, allowing for greater efficiency and collaboration across teams. The ability to automate processes while maintaining compliance and security is particularly impressive.' – IT Manager in Finance• 'You won't regret buying this product. The business value it has given our business has enabled us to automate a lot of processes internally and the clients love how things are streamlined. Do your homework on what this solution can enable in your business and the more you can think outside the box, the more you will see that Laserfiche can do almost anything that you want it to do.' – IT Manager in EducationLaserfiche empowers organizations to automate processes, enhance collaboration and support compliance. The company recently announced new AI features to further boost productivity and unlock business value. These included Smart Fields for intelligent data capture and Smart Chat for instant insights from documents using natural language. 'Our organizational mission is to provide science-based stewardship for the health and prosperity of all North Carolinians,' said Miriam Patrocinio, chief data officer at the North Carolina Department of Environmental Quality. 'Laserfiche's ease of use, robust forms and workflow automation, and leading AI-driven features enable us to achieve that mission by enhancing the efficiency and scalability of our work, allowing us to stay focused on serving citizens.' © 2000 - 2025 Al Bawaba ( Signal PressWire is the world's largest independent Middle East PR distribution service.
National Post
10-06-2025
- Business
- National Post
Info-Tech Research Group Names Laserfiche a Leader in Enterprise Content Management
Article content LONG BEACH, Calif. — Laserfiche has been named a Champion for the enterprise category in the Enterprise Content Management Emotional Footprint 2025 Report by Info-Tech Research Group. Laserfiche — the leading enterprise platform that helps organizations manage their most critical content and workflows — was recognized based on reviews provided by end users. Laserfiche was named a Champion for having great customer relationships and a product that delivers a strong return on investment. Article content 'We are excited to be recognized as a 2025 Emotional Footprint Champion,' said Thomas Phelps, CIO and SVP of corporate strategy at Laserfiche. 'Out of 416 customers who completed Info-Tech surveys this year, 99% shared they plan to renew. Article content 'Our customers have recognized us not only for delivering innovative, high-impact solutions, but for building trust and providing an exceptional customer experience.' Info-Tech Research Group's Emotional Footprint report quantifies the end-user experience and value provided by a specific product and the relationship end users have with the provider. Laserfiche received a Net Emotional Footprint of 94 and a CX score of 9.3. It was the highest scoring vendor in the categories of Integrity, Fairness, Security and Unique Features. Article content The Emotional Footprint reports from Info-Tech Research Group are based on authentic user-review data. Laserfiche reviews include the following: Article content 'You will be amazed to discover how Laserfiche is one of the best products in its category and supported by real professionals.' – C-Level in Construction 'Laserfiche offers excellent ways to onboard new clients and access to company documents.' – C-Level in Finance 'My favorite aspect of Laserfiche is its seamless integration of document management with workflow automation, allowing for greater efficiency and collaboration across teams. The ability to automate processes while maintaining compliance and security is particularly impressive.' – IT Manager in Finance 'You won't regret buying this product. The business value it has given our business has enabled us to automate a lot of processes internally and the clients love how things are streamlined. Do your homework on what this solution can enable in your business and the more you can think outside the box, the more you will see that Laserfiche can do almost anything that you want it to do.' – IT Manager in Education Article content Laserfiche empowers organizations to automate processes, enhance collaboration and support compliance. The company recently announced new AI features to further boost productivity and unlock business value. These included Smart Fields for intelligent data capture and Smart Chat for instant insights from documents using natural language. Article content 'Our organizational mission is to provide science-based stewardship for the health and prosperity of all North Carolinians,' said Miriam Patrocinio, chief data officer at the North Carolina Department of Environmental Quality. 'Laserfiche's ease of use, robust forms and workflow automation, and leading AI-driven features enable us to achieve that mission by enhancing the efficiency and scalability of our work, allowing us to stay focused on serving citizens.' Article content About Info-Tech Research Group Article content Info-Tech Research Group is one of the world's leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. To learn more about Info-Tech's divisions, visit SoftwareReviews for software buying insights or McLean & Company for HR research and advisory services. Article content Laserfiche Article content is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes — from startups to Fortune 500 enterprises — Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe, and Asia. Article content | Article content X Article content | Article content LinkedIn Article content | Article content Facebook Article content | Article content Article content Article content Article content Article content Contacts Article content Media Contact: Article content Linda Domingo Article content Article content Article content Article content
Yahoo
16-05-2025
- Business
- Yahoo
Emotional Footprint Report From Info-Tech Research Group Reveals the Leading ECM Solutions Transforming Content Management
The recently published Enterprise Content Management (ECM) Emotional Footprint Report from Info-Tech Research Group highlights the top ECM solutions that enhance collaboration, streamline workflows, and improve compliance. The findings are based on user feedback from the firm's SoftwareReviews platform. TORONTO, May 16, 2025 /PRNewswire/ - Info-Tech Research Group has published its 2025 Emotional Footprint Report on leading Enterprise Content Management (ECM) solutions, recognizing the top five providers as Champions in the category. Based on user data from SoftwareReviews, a division of the global research and advisory firm and a leading source for insights on the software provider landscape, the report illustrates how leading ECM platforms can improve organizational performance. ECM is a sophisticated software solution designed to empower organizations by streamlining the creation, approval, and distribution of content across diverse systems. In the absence of ECM, organizations may face challenges such as disorganization, security vulnerabilities, and suboptimal workflow processes. By integrating ECM, businesses benefit from improved collaboration, increased productivity, and stronger regulatory compliance. Info-Tech's Emotional Footprint measures high-level user sentiment by aggregating emotional response ratings across 25 proactive questions. The result is a powerful indicator of overall user experience toward both the provider and the product. Data from 1,049 end-user reviews collected on Info-Tech's SoftwareReviews platform was used to identify the top ECM software providers for the 2025 ECM Emotional Footprint report. The firm's insights are published to support organizations in selecting ECM solutions that improve content management and streamline communication strategies across teams. The 2025 Enterprise Content Management – Enterprise Champions are as follows: FileBound, +94 NEF, ranked high for conducting friendly negotiations. DocStar, +95 NEF, ranked high for being caring. Laserfiche, +94 NEF, ranked high for its unique features. Microsoft Sharepoint, +90 NEF, ranked high for built-in product enhancements. Canon Therefore, +90 NEF, ranked high for performance-enhancing capabilities. Analyst Insight: "Enterprise Content Management helps organizations take control of their information by turning scattered content into a centralized, strategic asset," says Andrea Malick, principal advisory director at Info-Tech Research Group. "Without a strong ECM system, teams often struggle with inefficiencies, security gaps, and compliance risks. By streamlining content workflows and improving access to information, ECM supports better collaboration, faster decision-making, and stronger regulatory alignment. As AI becomes more embedded in business operations, having well-structured and accessible content is no longer optional. AI can only deliver real value when it draws from content that is accurate, organized, and easy to locate." User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the ever-evolving market. Info-Tech's reports are informed by the data from users and IT professionals who have direct experience with the software throughout the procurement, implementation, and maintenance processes. Read the full report: Best Enterprise Content Management Providers 2025. For more information about Info-Tech's SoftwareReviews, the Data Quadrant, or the Emotional Footprint, or to access resources to support the software selection process, visit About Info-Tech Research Group Info-Tech Research Group is one of the world's leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. To learn more about Info-Tech's divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights. Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact pr@ For information about Info-Tech Research Group or to access the latest research, visit and connect via LinkedIn and X. About SoftwareReviews SoftwareReviews is a division of Info-Tech Research Group. SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape. View original content to download multimedia: SOURCE Info-Tech Research Group Sign in to access your portfolio
