Latest news with #EMAS
BBC News
09-06-2025
- Health
- BBC News
Ambulance no-shows fail disabled Lincolnshire patient
A disabled patient has missed seven appointments in nine months because his pre-booked ambulance transport has failed to turn Ellis, 87, relies on East Midlands Ambulance Service's (EMAS) patient transfer service to get him to hospital appointments due to a neurological condition that affects his mobility. He has used transfer services for 15 years, but has recently been unable to get to any of his Weldin, divisional director for non-emergency patient transport service at EMAS, said it had not delivered the "high standard of service we hold ourselves to". Mr Ellis said: "Apart from making me exceedingly angry, it upsets all the hospital staff as well because they get thrown into chaos. "We can't see the consultant."If we miss a consultation, they're entitled to strike us off and we have to get re-referred. It does cause quite considerable problems."Mr Ellis's son Stephen said each time an appointment had been missed, the family had raised a complaint through PALS (Patient Advice and Liaison Service). "On the four or five apology letters my dad's received, they have been apologetic. They have accepted blame," he said. In the family's most recent letter of apology, seen by BBC Look North, EMAS said it had classed Mr Ellis as a "priority patient".However, since the letter was received, Stephen said there had been three further occasions where an ambulance had not been sent. "So, it's a false promise," he said. Mr Ellis has Chronic Inflammatory Demyelinating Polyneuropathy (CIDP) which leads to progressive nerve damage due to the immune system attacking the myelin sheath, the protective covering of nerves. It affects his mobility, he requires round the clock care and is unable to travel by car. He needs regular CT scans and Ellis's transport is booked two weeks in advance and he is asked to be ready two hours before each appointment."They just say a vehicle hasn't been allocated. They don't say why," Mr Ellis said. "One of the last calls we had was that they couldn't find a vehicle. "He came back to us eventually and said, 'We've found a vehicle but we can't find a crew for it now.'" 'Incredibly high' demand Stephen said he hoped highlighting his father's experience would "trigger somebody to do something about it and provide the service that they're being paid to provide".EMAS said it faced an "incredibly high" level of demand for its service, providing over 390,000 patient journeys across the East Midlands last year, with each one "requiring careful planning and coordination". Ms Weldin said: "I would like to say how very sorry I am for the service provided to Mr Ellis. I can only apologise and say that we are always working hard to improve." Listen to highlights from Lincolnshire on BBC Sounds, watch the latest episode of Look North or tell us about a story you think we should be covering here.
BBC News
07-06-2025
- Health
- BBC News
New EMAS ambulances to replace 30 older vehicles
East Midlands Ambulance Service (EMAS) is to replace 30 of its older ambulances across the move is part of a £4.7m government investment in new ambulances in the East Midlands, with the vehicles expected to arrive by next government says it aims to replace almost 500 ageing ambulances across England as part of a £450m plan to reform the NHS and improve emergency Urgent and Emergency Care Plan 2025/26 seeks to reduce pressure on emergency departments as demand for ambulance services nationally has increased. Health Secretary Wes Streeting said: "These 30 new ambulances will make a real difference to patients in the East Midlands, replacing old and tired vehicles and getting to patients in minutes, rather than hours."We can't fix more than a decade of underinvestment and neglect overnight. But through the measures, we will deliver faster and more convenient care for patients in emergencies."EMAS currently has a fleet of 827 operational vehicles, including emergency ambulances, fast response cars, specialised and driver training vehicles, community first responder vehicles and urgent care and patient transport vehicles, according to its annual report.
Straits Times
05-06-2025
- Automotive
- Straits Times
4 taken to hospital after six-vehicle collision on PIE
Four people were taken conscious to Changi General Hospital. PHOTO: FATIMAH MUJIBAH 4 taken to hospital after six-vehicle collision on PIE SINGAPORE - Four people were taken to hospital following a six- vehicle collision on the Pan-Island Expressway (PIE) on June 3. The police and Singapore Civil Defence Force said they were alerted to the accident involving four cars and two motorcycles along PIE towards Changi before the Eunos Link exit at about 5pm. The two male motorcyclists, aged 31 and 69, a 27-year-old male pillion rider and a 36-year-old female car passenger were conscious when taken to Changi General Hospital, they added. In a video posted on the Facebook page, at least five EMAS (Expressway Monitoring Advisory System) recovery vehicles and several workers can be seen on the rightmost lane of the PIE. A police car and a motorcycle can also be spotted. Two cars and a motorcycle are being prepared to be towed away. No motorists can be seen in the video. Police investigations are ongoing. Join ST's WhatsApp Channel and get the latest news and must-reads.
The Independent
02-06-2025
- General
- The Independent
Police officer struck by train while helping man on railway, inquest told
A police officer died after being hit by a train while helping a distressed man near a railway line, an inquest has heard. Sgt Graham Saville, 46, who worked for Nottinghamshire Police, was fatally injured on the line in Balderton, near Newark, Nottinghamshire, on August 24 2023. Area coroner Laurinda Bower told the first day of his inquest: 'It is incredibly sad that Graham went to work as a public servant and did not return home.' Members of Sgt Saville's family attended the hearing at Nottingham Coroner's Court on Monday where area coroner Laurinda Bower said the officer initially survived the impact but had his life support withdrawn five days later. The court heard that a post-mortem examination found his cause of death to be 'multiple injuries'. The inquest heard a call was made to the East Midlands Ambulance Service (EMAS) on the evening of August 24 from a distressed man, who was referred to in court as Patient C, 21 minutes before a call was made about Sgt Saville's injuries. The coroner said: 'Patient C advised he was not feeling violent and did not have a weapon. 'He then advised the dispatcher that police were there. Patient C advised he was near the railway line but not on it.' The court heard that Patient C's call with EMAS ended at 7.05pm, but the control room received another call four minutes later. Ms Bower told the court that the dispatcher was told that Sgt Saville had sustained injuries to his left leg and arm and his observations were 'indicative of pain or shock, or in this case severe blood loss'. The inquest heard a tourniquet was applied to Sgt Saville's leg and arm at the scene before paramedics took him to Queen's Medical Centre in Nottingham. Ms Bower read a statement from intensive care consultant Dr Dan Harvey, who said that a CT scan showed swelling on Sgt Saville's brain after he started deteriorating in the early hours of August 29. Ms Bower said: 'They confirmed there were no surgical options available at that time. This was tragically an unsurvivable event.' After a discussion with his family, Sgt Saville's life support was withdrawn and he was pronounced dead at 4.55pm that day, the coroner told the inquest. The inquest, which is expected to last two weeks, was adjourned and resumes on Tuesday.
BBC News
02-06-2025
- Health
- BBC News
Graham Saville Inquest: Officer hit by train after being called to help man
A police officer suffered "catastrophic" injuries when he was hit by a moving train after responding to a 999 call to help a vulnerable man, an inquest has Graham Saville was called to the railway line near Newark, Nottinghamshire, on 24 August, Monday, an inquest heard the 46-year-old father-of-two survived the impact and was taken to Queen's Medical Centre (QMC), but medics withdrew his life support five days later after consulting his family."It is incredibly sad Graham went to work as a public servant and did not return to his loving family," said coroner Laurinda Bower. The inquest heard Sgt Saville was one of the officers dispatched after a man, referred to as Patient C, called East Midlands Ambulance Service (EMAS) at 18:47 man told call handlers he had taken an overdose of caffeine and was going to walk in front of a train. The man spent more than 18 minutes on the phone to EMAS staff and the inquest heard he told them he was in Hollowdyke Lane, near Balderton, walking towards the A1.A statement from EMAS, read to the hearing at Nottingham's Council House, said Patient C had been advised to stay still while 999 responders located him, but he had continued received a second 999 call from Nottinghamshire Police at 19:09 advising Patient C had jumped off a bridge on to the tracks and had been call also confirmed Sgt Saville had suffered injuries to his left leg and call handler was told Sgt Saville's colleagues had applied a tourniquet at the scene while waiting for ambulance staff to arrive. The inquest heard paramedics, including an air ambulance crew, treated the officer as he lay on the embankment by the line,He was then taken to QMC under police a statement provided to the inquest, QMC consultant Dan Harvey said Sgt Saville survived the impact with the train, transport to hospital and initial surgery, but later concluded his injuries were "catastrophic" and there were no further options for treatment.A post-mortem concluded he had died from multiple injuries including a severe brain injury after he was struck by a moving train. 'Brave officers' Mr Saville's widow Joanne and other family members attended the first day of the hearing, which is expected to last up to two representatives from Nottinghamshire Police, Network Rail, train company LNER, the Health and Safety Executive (HSE), and the Independent Office for Police Conduct (IOPC) are also attending the hearingMs Bower said the purpose of the hearing was not to find blame for Sgt Saville's death but to establish how he had she said she would consider whether she would need to write a Prevention of Future Deaths report after the hearing to "improve safety for all brave officers who go to work and should come home after their shift". The hearing you have been affected by the contents of the article, support is available through the BBC Action Line website.
