Latest news with #DownDetector


Express Tribune
6 hours ago
- Business
- Express Tribune
Centurylink internet outages: What is current status? 1000s across US report internet outage
A widespread internet outage disrupted telecommunications across the United States on June 19, with more than 45,000 users losing access to broadband services. The disruption was particularly severe in Colorado, where local users of Quantum Fiber and other providers experienced major connectivity issues. The outage affected several major providers, including CenturyLink, Quantum Fiber and Brightspeed, and lasted for over two and a half hours, making it one of the most significant broadband failures in recent months. Outage tracking data from platforms such as Down Detector indicated that over 35,000 CenturyLink customers were impacted nationwide. @CenturyLink hey not sure if you're aware but this is literally a nationwide problem and this isn't something that a DM can fix — blissfully bella (@Bliss1536977) June 19, 2025 Quantum Fiber, a fibre-based broadband service widely used in Colorado, saw more than 17,000 reports. Brightspeed, a smaller regional operator, also reported in excess of 3,000 service issues during the same period. Reports of outages came from multiple states, suggesting the issue was not confined to one region. Users described full connectivity loss, sluggish browsing speeds, and intermittent service drops throughout the day. Colorado residents, especially in the Denver metropolitan area, appeared to be among the hardest hit. As of Thursday evening, none of the affected companies had issued detailed statements clarifying the underlying cause of the outage. @CenturyLink takes Juneteenth very seriously, shutting down both their own website and all of their customers' Internet access nationwide. — Daniel Montgomery (@Danmontgomery_) June 19, 2025 The silence has prompted further frustration among customers, many of whom took to social media and internet forums to seek explanations and workarounds. CenturyLink and Quantum Fiber are both operated under Lumen Technologies, which manages legacy copper networks and newer fibre infrastructure. Brightspeed, once part of Lumen's coverage area, now operates independently across 20 US states. @Centurylink is down nationwide and they refuse to make a post about it. A simple 'we are experiencing a nationwide outage and currently resolving it' would be nice, but they're not saying anything about it. — EDEN (@ColdGoldWorld) June 19, 2025 Though service was largely restored by mid-afternoon, the incident sparked concern about the stability of national broadband infrastructure. With more businesses, schools and essential services relying on uninterrupted internet access, such outages have significant implications. The disruption also reignited discussion around ownership transitions and service delivery models within the US telecommunications sector. Industry analysts say infrastructure consolidation — such as the recent Quantum Fiber acquisition — often brings both investment and operational complexities. Authorities have not confirmed whether the outage was caused by technical failure, maintenance error, or an external threat. Customers affected are advised to check directly with providers for any potential compensation or follow-up support.


Time of India
13 hours ago
- Time of India
Over 45,000 users affected as internet services go down across multiple US networks
A widespread broadband outage on Thursday, June 19, disrupted internet services across multiple US states. Internet users relying on CenturyLink , Quantum Fiber , Brightspeed , and other regional providers reported problems with connectivity, slow speeds, and intermittent drops. The issue was reported widely by users through the website Down Detector. These reports came from across the US, suggesting the issue was widespread. CenturyLink and Quantum Fiber had the most severe disruptions. Outage tracking visuals showed over 35,000 CenturyLink users experiencing service issues. Quantum Fiber had more than 17,000 users reporting outages. Brightspeed also saw over 3,000 reports during the same time. Play Video Pause Skip Backward Skip Forward Unmute Current Time 0:00 / Duration -:-:- Loaded : 0% 0:00:00 Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - -:-:- 1x Playback Rate Chapters Chapters Descriptions descriptions off , selected Captions captions settings , opens captions settings dialog captions off , selected Audio Track default , selected Picture-in-Picture Fullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Text Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Transparent Caption Area Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Drop shadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Play War Thunder now for free War Thunder Play Now Undo CenturyLink ( Lumen Technologies ) continues to manage fiber and legacy copper services, including Quantum Fiber. Brightspeed now serves 20 states formerly under Lumen 's footprint. FAQs Live Events What exactly is CenturyLink? CenturyLink is an American telecommunications company offering communications, network, security, cloud, and managed services through fiber and copper networks. Who is CenturyLink owned by? CenturyLink is owned by Lumen Technologies, which acquired CenturyLink and rebranded the company as Lumen in 2020. What is CenturyLink called now? The company stock ticker changed from CTL to LUMN effective with the opening of the trading day on September 18, 2020. CenturyLink will continue to be a customer-facing brand for traditional copper-based services. Who owns Quantum Fiber? Quantum Fiber is a fiber internet service brand originally owned by Lumen Technologies. However, as of May 2025, AT&T is acquiring approximately 95% of Lumen's Quantum Fiber business, including about one million subscribers and four million enablements, in a deal valued at $5.75 billion.


CNN
5 days ago
- CNN
Spectrum says fiber optic outage in LA area ‘caused by a criminal act of vandalism'
Internet and cable provider Spectrum has reported outages in Los Angeles are 'caused by a criminal act of vandalism,' according to a company post Sunday on X. The most common user issues have been total blackouts, landline and internet problems, and no signal. The outage has affected neighborhoods surrounding Los Angeles, such as North Hollywood, as well as in the Orange County cities of Anaheim and Santa Ana. More than 25,000 Spectrum users in the Los Angeles area reported issues on which tracks outages. Users self-report to DownDetector, so it may not represent the full scale of outages. Users began reporting issues to DownDetector at 3 a.m. Pacific Time, with more reports spiking around 8 a.m. and 1 p.m. Spectrum acknowledged customer concerns at 2:13 p.m. PT in a post on X, saying, 'We are currently working on a Fiber cut affecting the Los Angeles area. We are sorry for the inconvenience this has caused. Thank you.' Spectrum told CNN in an email that the 'lines were cut due to vandalism in Van Nuys,' which affected services in other parts of Los Angeles and Ventura, California. The company said it expects services to 'continue to be restored this afternoon in Los Angeles' and that services have already been restored in Ventura. Spectrum is currently working with the Los Angeles Police Department, the company said, and is offering a reward of up to $25,000 for tips leading to an arrest. 'Criminal acts of network vandalism have become an issue affecting the entire telecommunications industry, not just Spectrum, largely due to the increase in the price of precious metals,' the company wrote. 'These acts of vandalism are not only a crime, but also affect our customers, local businesses and potentially emergency services. Spectrum's fiber lines do not include any copper.' Customers in Kansas City experienced a similar outage last month, when Spectrum reported two fiber cuts — one that the company credited to a criminal act of vandalism and another caused by a third-party network, which should have provided backup to the Spectrum network, according to local reports. Spectrum had offered a $25,000 reward for information leading to the arrest of the alleged vandals. Spectrum operates in 41 states and serves more than 57 million homes, according to the company's website. This story has been updated with additional content.


CNN
5 days ago
- CNN
Spectrum says fiber optic outage in LA area ‘caused by a criminal act of vandalism'
Internet and cable provider Spectrum has reported outages in Los Angeles are 'caused by a criminal act of vandalism,' according to a company post Sunday on X. The most common user issues have been total blackouts, landline and internet problems, and no signal. The outage has affected neighborhoods surrounding Los Angeles, such as North Hollywood, as well as in the Orange County cities of Anaheim and Santa Ana. More than 25,000 Spectrum users in the Los Angeles area reported issues on which tracks outages. Users self-report to DownDetector, so it may not represent the full scale of outages. Users began reporting issues to DownDetector at 3 a.m. Pacific Time, with more reports spiking around 8 a.m. and 1 p.m. Spectrum acknowledged customer concerns at 2:13 p.m. PT in a post on X, saying, 'We are currently working on a Fiber cut affecting the Los Angeles area. We are sorry for the inconvenience this has caused. Thank you.' Spectrum did not immmediately responded to CNN's request for comment. Customers in Kansas City experienced a similar outage last month, when Spectrum reported two fiber cuts — one that the company credited to a criminal act of vandalism and another caused by a third-party network, which should have provided backup to the Spectrum network, according to local reports. Spectrum had offered a $25,000 reward for information leading to the arrest of the alleged vandals. Spectrum operates in 41 states and serves more than 57 million homes, according to the company's website.


CNN
5 days ago
- CNN
Spectrum says fiber optic outage in LA area ‘caused by a criminal act of vandalism'
Internet and cable provider Spectrum has reported outages in Los Angeles are 'caused by a criminal act of vandalism,' according to a company post Sunday on X. The most common user issues have been total blackouts, landline and internet problems, and no signal. The outage has affected neighborhoods surrounding Los Angeles, such as North Hollywood, as well as in the Orange County cities of Anaheim and Santa Ana. More than 25,000 Spectrum users in the Los Angeles area reported issues on which tracks outages. Users self-report to DownDetector, so it may not represent the full scale of outages. Users began reporting issues to DownDetector at 3 a.m. Pacific Time, with more reports spiking around 8 a.m. and 1 p.m. Spectrum acknowledged customer concerns at 2:13 p.m. PT in a post on X, saying, 'We are currently working on a Fiber cut affecting the Los Angeles area. We are sorry for the inconvenience this has caused. Thank you.' Spectrum did not immmediately responded to CNN's request for comment. Customers in Kansas City experienced a similar outage last month, when Spectrum reported two fiber cuts — one that the company credited to a criminal act of vandalism and another caused by a third-party network, which should have provided backup to the Spectrum network, according to local reports. Spectrum had offered a $25,000 reward for information leading to the arrest of the alleged vandals. Spectrum operates in 41 states and serves more than 57 million homes, according to the company's website.