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DHgate and Merge Announce Strategic Partnership to Power B2B Cross-Border Payments
DHgate and Merge Announce Strategic Partnership to Power B2B Cross-Border Payments

FF News

time5 days ago

  • Business
  • FF News

DHgate and Merge Announce Strategic Partnership to Power B2B Cross-Border Payments

Merge, a London-based fintech company that provides payments and banking infrastructure for digital businesses, has announced a new strategic partnership with DHgate, a leading global B2B e-commerce marketplace. The partnership will integrate Merge's advanced API for cross-border payments into DHgate's platform, making transactions smoother and more cost-effective. This means DHgate's customers will enjoy a simpler payment process, reduced transaction costs, and more payment options, eliminating many of the issues faced by marketplaces when using traditional payment service providers. Leveraging the recent activation of both EMI and VASP licences, Merge's fully regulated API technology enables businesses to easily create, deploy, and manage payment collection and disbursement without requiring significant engineering resources. This provides partners with a more cost-effective, compliant solution for building new payments products or enhancing existing services. For DHgate, Merge's technology will enhance the overall payments experience and boost conversion rates on their platform. The API grants access to real-time, local payment rails that ensure instant payments and settlements, and significantly reduced chargebacks compared to traditional card payments, all at a fraction of the price. DHgate joins a long list of prestigious businesses currently utilising the Merge API, showing the growing need for cross-border payments rails within the global eCommerce landscape. With the cross border B2B payment market size valued at around $150 billion in revenue in 2024, Merge is set to expand its global reach and improve the payment rails available to businesses and marketplaces worldwide. The partnership is a key step in expanding Merge's global presence and reinforcing its mission to facilitate seamless cross-border payments. It also reflects DHgate's commitment to offering reliable, diverse payment options to support the needs of its global customer base. Kebbie Sebastian, CEO of Merge, said: By removing the payment friction that often slows international trade, we're helping platforms like DHgate unlock new markets and better serve their global customers. It's a strong validation of our infrastructure and a step forward in our mission to modernize how money moves across borders. This partnership with DHgate reinforces Merge's commitment to enabling efficient, reliable payments for established global platforms.' Jin Xinyu, Payment Director at DHgate, added: 'As the global leading B2B cross-border e-commerce marketplace, DHGate is at the forefront of innovation in global commerce and money movement is a critical part of that. We are glad to leverage Merge's transformational technology to expand our customer base by offering faster, more cost effective payment options to our customers. Companies In This Post Merge

DHgate embeds cross-border payments with Merge API
DHgate embeds cross-border payments with Merge API

Finextra

time5 days ago

  • Business
  • Finextra

DHgate embeds cross-border payments with Merge API

Merge, a London-based fintech company that provides payments and banking infrastructure for digital businesses, has announced a new strategic partnership with DHgate, a leading global B2B e-commerce marketplace. 0 The partnership will integrate Merge's advanced API for cross-border payments into DHgate's platform, making transactions smoother and more cost-effective. This means DHgate's customers will enjoy a simpler payment process, reduced transaction costs, and more payment options, eliminating many of the issues faced by marketplaces when using traditional payment service providers. Leveraging the recent activation of both EMI and VASP licences, Merge's fully regulated API technology enables businesses to easily create, deploy, and manage payment collection and disbursement without requiring significant engineering resources. This provides partners with a more cost-effective, compliant solution for building new payments products or enhancing existing services. For DHgate, Merge's technology will enhance the overall payments experience and boost conversion rates on their platform. The API grants access to real-time, local payment rails that ensure instant payments and settlements, and significantly reduced chargebacks compared to traditional card payments, all at a fraction of the price. DHgate joins a long list of prestigious businesses currently utilising the Merge API, showing the growing need for cross-border payments rails within the global eCommerce landscape. With the cross border B2B payment market size valued at around $150 billion in revenue in 2024, Merge is set to expand its global reach and improve the payment rails available to businesses and marketplaces worldwide. The partnership is a key step in expanding Merge's global presence and reinforcing its mission to facilitate seamless cross-border payments. It also reflects DHgate's commitment to offering reliable, diverse payment options to support the needs of its global customer base. Kebbie Sebastian, CEO of Merge, said: By removing the payment friction that often slows international trade, we're helping platforms like DHgate unlock new markets and better serve their global customers. It's a strong validation of our infrastructure and a step forward in our mission to modernize how money moves across borders. This partnership with DHgate reinforces Merge's commitment to enabling efficient, reliable payments for established global platforms.' Jin Xinyu, Payment Director at DHgate, added: 'As the global leading B2B cross-border e-commerce marketplace, DHGate is at the forefront of innovation in global commerce and money movement is a critical part of that. We are glad to leverage Merge's transformational technology to expand our customer base by offering faster, more cost effective payment options to our customers.

DHgate Explained: App Surges in Popularity, but Might Not Be Helpful Against Tariffs
DHgate Explained: App Surges in Popularity, but Might Not Be Helpful Against Tariffs

CNET

time13-05-2025

  • Business
  • CNET

DHgate Explained: App Surges in Popularity, but Might Not Be Helpful Against Tariffs

President Donald Trump this week signed an executive order cutting the "de minimis" tariff rate on purchases from China, a move many consumers might feel the impact of when using shopping apps like Temu or Shein, or even the new kind on the Chinese e-commerce block: DHgate. On April 16, the Chinese shopping service DHgate boasted the second-most downloaded free app on Apple's App Store, behind only OpenAI's ChatGPT. According to a report from Yahoo Finance, the previous week, it was 352nd on the same list, indicating a stratospheric rise in popularity largely attributed to popular TikTok creators advocating for the e-commerce platform as a way to buy directly from China. As of April 25, it was still the 12th most popular shopping app on the App Store. So what is DHgate precisely? It's an online shopping platform based in China that has been around since 2004. Similar in function and appearance to other popular sites like Shein and Temu, DHgate allows consumers to make purchases directly from manufacturers in China. It has gained popularity online for its selection of dupes, which are copies of popular brand-name products sold at much lower prices. According to Yahoo Finance, numerous Chinese influencers have advocated for international consumers to buy these sorts of products on platforms like DHgate. They argue that many high-end brands buy cheaply made goods from Chinese factories and then sell them with sizable mark-ups. DHgate did not respond to CNET's request for comment. The company did, however, give a statement to Yahoo in which it said it is "grateful yet remain(s) humble about this phenomenal surge in traffic." Now Playing: Should You Buy Now or Wait? Our Experts Weigh In on Tariffs 09:42 Will DHgate help you get around tariffs? While tariffs are credited with helping juice DHgate's popularity, the unfortunate reality is that it -- and apps like it -- will not help you get around Trump's new tariffs, though recent policy changes might ease the sting a little bit. China has long been a fixation of Trump's global trade agenda. The country was the primary target of tariffs and policies during his first term and has remained the biggest target on his second-term agenda, featuring a 10% universal tax on imports from all nations and higher rates for countries with trade imbalances with the US. However, the latter has largely been delayed until July. For now, China's rates remain in effect at 30%, down from 145%, until Aug. 10 as the two nations conduct trade negotiations. Before the second Trump administration, you might have been able to use sites like DHgate to get cheap goods directly from China and avoid any import taxes due to a rule known as the "de minimis exception," which stated that purchases under $800 would not be subject to tariffs or other duties. This rule, however, was done away with via an executive order from Trump. In another order this week, Trump had the de minimis rate on Chinese parcels cut to 54% from 120%, which is still sure to make those DHgate purchases a lot more expensive than they used to be. Speaking with CNET via email, Patti Brennan, CEO of Key Financial, predicted that apps like DHgate wouldn't be a permanent solution even if they did offer a way around tariffs, as the Trump administration would get wind of them eventually and could "close this loophole one way or the other."

Behind DHgate's U.S. #2 Milestone: SendCloud Powers Email Engagement as Aurora Mobile & EngageLab Drive Ecosystem Growth
Behind DHgate's U.S. #2 Milestone: SendCloud Powers Email Engagement as Aurora Mobile & EngageLab Drive Ecosystem Growth

Business Upturn

time29-04-2025

  • Business
  • Business Upturn

Behind DHgate's U.S. #2 Milestone: SendCloud Powers Email Engagement as Aurora Mobile & EngageLab Drive Ecosystem Growth

SINGAPORE, April 29, 2025 (GLOBE NEWSWIRE) — EngageLab's parent company, Aurora Mobile (NASDAQ: JG), is proud to announce its subsidiary, SendCloud, provided seamless customer communication for DHgate during its recent unprecedented user surge in the U.S. market. This surge propelled DHgate to #2 on the U.S. App Store Free iPhone Apps Ranking, surpassing giants like Google and TurboTax, trailing only behind ChatGPT. Founded in 2004, DHgate is a leading Chinese cross-border B2B marketplace connecting global buyers, primarily SMBs and retailers, directly with Chinese manufacturers for small-batch wholesale, making it a crucial platform for global sourcing. DHgate's recent surgery in the U.S. further highlights its core value of effectively connecting Chinese factories and suppliers directly with international consumers. This connection provides global buyers with more convenient access to goods straight from the source. As DHgate experienced this massive influx of users, SendCloud, a professional and trusted expert in email services, played a critical role in maintaining seamless and stable customer communication. Leveraging SendCloud's robust API integration, DHgate successfully managed the increased load, achieving: Maintained over 90% email deliverability , consistently connecting with users worldwide. , consistently connecting with users worldwide. Achieved a 99% inbox placement rate , significantly outperforming industry benchmarks. , significantly outperforming industry benchmarks. Reached a 40% email open rate, boosted by optimized sender certification and domain reputation. These achievements allowed DHgate to effectively nurture its expanding customer relationships, build loyalty, and drive sustainable growth within one of the world's most dynamic markets. EngageLab's Omnichannel Solutions: Driving Global Engagement Building upon the reliable email infrastructure provided by SendCloud, EngageLab further empowers businesses with an advanced customer engagement platform tailored for global e-commerce challenges: Unmatched Deliverability : A 99.97% inbox placement rate through domain warm-up and BIMI certification, ensuring compliance with GDPR and DPPA. : A 99.97% inbox placement rate through domain warm-up and BIMI certification, ensuring compliance with GDPR and DPPA. Personalized Campaigns : Leveraging AI-driven marketing automation, businesses tailor emails to diverse client segments—from small retailers sourcing electronics to wholesalers procuring bulk fashion items. : Leveraging AI-driven marketing automation, businesses tailor emails to diverse client segments—from small retailers sourcing electronics to wholesalers procuring bulk fashion items. Global Infrastructure: With 5 global nodes, EngageLab ensured low-latency communication, which is critical for global business operations. The Future of Cross-Border E-Commerce The increasing global traction of Chinese cross-border e-commerce underscores why seamless, AI-powered customer engagement is critical for success. EngageLab remains steadfast in its commitment to providing businesses the adaptive tools needed to conquer challenges in dynamic international markets. About EngageLab EngageLab is a world-leading AI-powered omnichannel customer engagement solution provider, unites technology and versatility to offer seamless customer interactions across every channel, including Email, AppPush, WebPush, OTP, SMS and WhatsApp Business. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses in over 220 countries and regions, delivering more than 1 million messages every second across various channels. For more information about EngageLab and its suite of solutions, visit For Media Inquiries: Contact: [email protected] Website: Disclaimer: The above press release comes to you under an arrangement with GlobeNewswire. Business Upturn takes no editorial responsibility for the same.

Aurora Mobile's SendCloud Partners with DHgate to Power Seamless Customer Communication
Aurora Mobile's SendCloud Partners with DHgate to Power Seamless Customer Communication

Hamilton Spectator

time29-04-2025

  • Business
  • Hamilton Spectator

Aurora Mobile's SendCloud Partners with DHgate to Power Seamless Customer Communication

SHENZHEN, China, April 29, 2025 (GLOBE NEWSWIRE) — Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile' or the 'Company'), a leading provider of customer engagement and marketing technology services in China, today announced that its subsidiary Wuhan SendCloud Technology Co., Ltd. ('SendCloud'), a trusted email solution provider, has provided seamless customer communication for DHgate during its recent unprecedented surge in users in the U.S. market. This surge propelled DHgate to #2 on the U.S. App Store Free iPhone Apps Ranking, surpassing giants like Google and TurboTax, trailing only behind ChatGPT. Founded in 2004, DHgate is a leading Chinese cross-border B2B marketplace connecting global buyers, primarily SMBs and retailers, directly with Chinese manufacturers for small-batch wholesale, making it a crucial platform for global sourcing. DHgate's recent surge in popularity in the U.S. further highlights its core value of effectively connecting Chinese factories and suppliers directly with international consumers. This connection provides global buyers with more convenient access to goods straight from the source. As DHgate experienced this massive influx of users, SendCloud, a professional and trusted expert in email services, played a critical role in maintaining seamless and stable customer communication. Leveraging SendCloud's robust API integration, DHgate successfully managed the increased load by: These achievements allowed DHgate to effectively nurture its expanding customer relationships, build loyalty, and drive sustainable growth within one of the world's most dynamic markets. SendCloud Powers EngageLab's Omnichannel Solutions: Driving Global Engagement Building upon the reliable email infrastructure provided by SendCloud, EngageLab further empowers businesses with an advanced customer engagement platform tailored for global e-commerce challenges: The Future of Cross-Border E-Commerce The increasing global traction of Chinese cross-border e-commerce underscores why seamless, AI-powered customer engagement is critical for success. EngageLab remains steadfast in its commitment to providing businesses the adaptive tools needed to conquer challenges in dynamic international markets. About EngageLab EngageLab is a world-leading AI-powered omnichannel customer engagement solution provider, unites technology and versatility to offer seamless customer interactions across every channel, including Email, AppPush, WebPush, OTP, SMS and WhatsApp Business. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses in over 220 countries and regions, delivering more than 1 million messages every second across various channels. For more information about EngageLab and its suite of solutions, visit . About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services in China. Since its inception, Aurora Mobile has focused on providing stable and efficient messaging services to enterprises and has grown to be a leading mobile messaging service provider with its first-mover advantage. With the increasing demand for customer reach and marketing growth, Aurora Mobile has developed forward-looking solutions such as Cloud Messaging and Cloud Marketing to help enterprises achieve omnichannel customer reach and interaction, as well as artificial intelligence and big data-driven marketing technology solutions to help enterprises' digital transformation. For more information, please visit . Safe Harbor Statement This announcement contains forward-looking statements. These statements are made under the 'safe harbor' provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as 'will,' 'expects,' 'anticipates,' 'future,' 'intends,' 'plans,' 'believes,' 'estimates,' 'confident' and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile's strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile's beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile's strategies; Aurora Mobile's future business development, financial condition and results of operations; Aurora Mobile's ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company's filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law. For more information, please contact: Aurora Mobile Limited E-mail: ir@ Christensen In China Ms. Xiaoyan Su Phone: +86-10-5900-1548 E-mail: In US Ms. Linda Bergkamp Phone: +1-480-614-3004 Email: For Media Inquiries: Contact: marketing@

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