Latest news with #CostaCoffee
Scottish Sun
5 hours ago
- Business
- Scottish Sun
I work at Costa – the five annoying things people always do – please stop ordering whilst on your phone for starters
Read on to see what perks Costa members get BREW-TUL I work at Costa – the five annoying things people always do – please stop ordering whilst on your phone for starters Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) A WOMAN who works as a barista in Costa has revealed the most annoying traits of customers. Lauren Taylor, from the UK, took to social media to inform people about what they shouldn't do when ordering a coffee. Sign up for Scottish Sun newsletter Sign up 2 A Costa barista has revealed the worst things customers do to them Credit: Getty - Contributor 2 Lauren Taylor didn't hold back Credit: tiktok/@laurenjtaylor The first annoying thing many customers do is simply forget their manners. Lauren will greet customers with a 'hello' but instead of saying it back, many bark their drink order at her. "A simple hello goes a long way," she reminded them. Another grievance of Lauren's was that customers would not pick a size for their drink, instead insisting they wanted a 'normal' size. She urged them to simply look at the available sizes and pick one. The barista was also fed up with customers thinking she was a mind reader when it came to what coffee they wanted. Many would ask for 'just a coffee' despite having twenty different ones to choose from Lauren would often suggest a classic Americano with milk, but would be corrected by the customer that they wanted a latte. The barista was often stuck calling out the coffee order to the customer standing in front of them with no reply in return. She said it seems like customers often forget what they ordered or choose to blatantly ignore her. Huge coffee chain with over 1,300 shops to close high street shop Last but not least, Lauren was sick of customers ordering their coffee while being busy on the phone. Not only was it rude, but customers often order the wrong drink as they're preoccupied and then blame the barista. "Somehow, this is still my fault," she said. The video has since gone viral on her TikTok account @laurenjtaylor with over 88k views. Costa Coffee loyalty scheme perks COSTA Club members can get early access to new menus among other perks. To join download the Costa Coffee app, it's free to download via the Apple app store or Google Play store. Stamps can be collected in any of the chain's 2,800 coffee shops, as well as around 12,000 machines in petrol stations and convenience stores. You can get stamps for spending in store and using a reusable cup. You get a free drink after collecting ten stamps, or beans as they are called. For a small latte, at £3.50, it's £35 to get a free coffee. Those going to a Costa store can earn an additional bean with a reusable cup, so that cuts the outlay down to £17.50 or buying five coffees. How it works: 1 drink purchased = 1 bean, 10 beans = free drink Small latte cost: £3.50 Number of drinks to hit target: 10 Cost for a 'free' coffee: £35 Reusable cup bonus: Yes, one extra bean You also get free cake on your birthday. Plenty of people who work in hospitality took to the comments, sharing their own stories. One person wrote: "I work at Greggs and I feel your pain." Another commented: 'I had a woman last week ask me for a normal coffee… she wanted an oat milk flat white." "'Regular latte' 'Ok medium' 'No?? Small,'" penned a third. Meanwhile a fourth said: "I work at Costa and can confirm all these things are 100% spot on." "As someone who works in a cinema I totally understand this! No one ever tells you what they actually want,' claimed a fifth. Someone else added: ''Can I get a white coffee' then proceeds to argue with me that a white coffee is a latte and there's no such thing as an americano with milk.2
The Irish Sun
5 hours ago
- Business
- The Irish Sun
I work at Costa – the five annoying things people always do – please stop ordering whilst on your phone for starters
A WOMAN who works as a barista in Costa has revealed the most annoying traits of customers. Lauren Taylor, from the UK, took to social media to inform people about what they shouldn't do when ordering a coffee. Advertisement 2 A Costa barista has revealed the worst things customers do to them Credit: Getty - Contributor 2 Lauren Taylor didn't hold back Credit: tiktok/@laurenjtaylor The first annoying thing many customers do is simply forget their manners. Lauren will greet customers with a 'hello' but instead of saying it back, many bark their drink order at her. "A simple hello goes a long way," she reminded them. Another grievance of Lauren's was that customers would not pick a size for their drink, instead insisting they wanted a 'normal' size. Advertisement READ MORE ON JOBS She urged them to simply look at the available sizes and pick one. The barista was also fed up with customers thinking she was a mind reader when it came to what coffee they wanted. Many would ask for 'just a coffee' despite having twenty different ones to choose from Lauren would often suggest a classic Americano with milk, but would be corrected by the customer that they wanted a latte. Advertisement Most read in Fabulous The barista was often stuck calling out the coffee order to the customer standing in front of them with no reply in return. She said it seems like customers often forget what they ordered or choose to blatantly ignore her. Huge coffee chain with over 1,300 shops to close high street shop Last but not least, Lauren was sick of customers ordering their coffee while being busy on the phone. Not only was it rude, but customers often order the wrong drink as they're preoccupied and then blame the barista. Advertisement "Somehow, this is still my fault," she said. The video has since gone viral on her TikTok account @ Costa Coffee loyalty scheme perks COSTA Club members can get early access to new menus among other perks. To join download the Costa Coffee app, it's free to download via the Apple app store or Google Play store. Stamps can be collected in any of the chain's 2,800 coffee shops, as well as around 12,000 machines in petrol stations and convenience stores. You can get stamps for spending in store and using a reusable cup. You get a free drink after collecting ten stamps, or beans as they are called. For a small latte, at £3.50, it's £35 to get a free coffee. Those going to a Costa store can earn an additional bean with a reusable cup, so that cuts the outlay down to £17.50 or buying five coffees. How it works: 1 drink purchased = 1 bean, 10 beans = free drink Small latte cost: £3.50 Number of drinks to hit target: 10 Cost for a 'free' coffee: £35 Reusable cup bonus: Yes, one extra bean You also get free cake on your birthday. Plenty of people who work in hospitality took to the comments, sharing their own stories. One person wrote: "I work at Greggs and I feel your pain." Advertisement Another commented: 'I had a woman last week ask me for a normal coffee… she wanted an oat milk flat white." "'Regular latte' 'Ok medium' 'No?? Small,'" penned a third. Meanwhile a fourth said: "I work at Costa and can confirm all these things are 100% spot on." "As someone who works in a cinema I totally understand this! No one ever tells you what they actually want,' claimed a fifth. Advertisement Someone else added: ''Can I get a white coffee' then proceeds to argue with me that a white coffee is a latte and there's no such thing as an americano with milk.2
BBC News
8 hours ago
- BBC News
CCTV appeal following two indecent acts in Gravesend cafes
Police have released images of a man they want to speak to in connection with two indecent acts in a coffee Police say a man committed an indecent act in both a Costa Coffee on Gravesend's High Street and a Coffee Republic on New Road on 27 May. A girl also reported she was approached in the same Costa Coffee by a man behaving suspiciously shortly before she left the cafe to meet friends. Officers believe the two incidents are connected and are asking anyone who recognises the man in the CCTV image to come forward as he may have relevant information.
Daily Mirror
9 hours ago
- Daily Mirror
Tearful Chelsee Healey watches as boyfriend sentenced over cannabis crime ring
Edward Rainford, who is the partner of actress Chelsee Healey, has been jailed for his role in a small-scale but organised cannabis supply operation Chelsee Healey was in the public gallery as her long-term partner and father of her child, Edward Rainford, was sentenced to two years in prison for his part in what a judge described as a 'boutique' cannabis supply chain. Rainford, 32, and co-defendant Jay Boyd, 28, appeared at Manchester Crown Court after admitting to their involvement in the sale of cannabis between November 2022 and September 2023. The case stemmed from a Greater Manchester Police investigation targeting Class B drug supply networks. Surveillance caught Rainford and Boyd in a Costa Coffee branch last July, openly discussing drug deals using coded language like '33 per cent,' 'a 4.5,' and 'it's a risk.' A raid at a Swinton property shortly after uncovered cannabis, packaging materials, and a 'list of debtors.' Boyd's fingerprints were found at the scene, and phone data later tied both men to the operation. Prosecutor Gwen Henshaw revealed their messages detailed specific strains like 'Wedding Cake' and 'Gorilla Glue,' along with photos and videos showcasing cannabis products and stacks of cash. One message from Rainford said: 'I think I've got a quick one for us if you're interested.' Another included a request for product footage to forward on. 'The pair weren't just users,' Henshaw told the court. 'They were actively supplying and aware of the seriousness of what they were doing.' Judge Peter Horgan agreed, noting they 'worked together to sell cannabis in large quantities,' though he stopped short of calling it high-level organised crime. 'This was not a massive enterprise,' he said, 'but there were others buying from them and selling on.' Rainford's lawyer, Mark Friend, said the former Army serviceman's motivation was purely financial. 'There were no encrypted phones or complex systems. It lacked sophistication,' he argued. 'He was a cog in a bigger operation.' Friend acknowledged Rainford's poor decision-making but described him as someone with strong family support and a willingness to work after release. 'He is not scared of hard work,' he said. 'He has a child, a stepdaughter, and a family who believe he can live a law-abiding life.' Judge Horgan, however, was unimpressed with the repeated references to Rainford's military past. 'There is only so much you can draw from the same well,' he remarked. He reminded Rainford he was still on licence from a previous prison sentence for violence when arrested. 'You let your family down and left your partner to raise two children,' the judge said. 'This wasn't a slip-up - it went on for months.' Jay Boyd, who lived with his mother and had recently qualified as an air-conditioning engineer, also received a prison sentence of 18 months. His lawyer, Tanya Elahi, described his involvement as a one-time error in judgment made during a period of financial hardship. However the judge disagreed. 'A lapse in judgement does not occur over many months,' Horgan stated. 'You actively chose to engage in criminality for profit. Custody is the only appropriate response.'
The Sun
11 hours ago
- The Sun
Urgent hunt for man ‘who performed indecent act in Costa Coffee before moving on to SECOND cafe' as cops release CCTV
POLICE have issued a CCTV appeal to identify a man with information relating to two incident acts. Both incidents took place in coffee shops in Gravesend, Kent. The first took place on Tuesday May 27 when a man approached a girl in a Costa Coffee on the corner of the High Street at around 12:50pm. Another incident is suspected to have happened at the same location. A further report was received that a man had exposed himself in Coffee Republic on New Road at around 1:30pm. Kent Police has now issued a CCTV appeal to identify a man they believe may have important information relating to the linked cases. They said: "Investigators are treating the two reports as linked and are now able to release an image of a man they wish to speak to, since he may have important information. "Anyone who recognises the man is urged to come forward. 01474 366149 quoting 46/88923/25."
