Latest news with #CSAT
Time of India
3 days ago
- Politics
- Time of India
Two Cong MLAs sentenced to jail for obstructing road in '14
1 2 3 4 Jaipur: A Jaipur court Tuesday sentenced two Congress MLAs, Mukesh Bhakar and Manish Yadav, along with seven others, to one-year simple imprisonment for blocking traffic outside Rajasthan University more than a decade ago. The demonstration, held on Aug 13, 2014, was part of an agitation against inclusion of Civil Services Aptitude Test (CSAT) in the UPSC preliminary exam. It disrupted traffic on JLN Marg outside the university's main gate for about 20 minutes. Following the sentencing, the court suspended the sentence, giving them a month to appeal the decision. Additional chief judicial magistrate-19 (ACJM-19), Jaipur Metropolitan First, found all nine accused guilty of unlawful assembly and obstructing a public road. Those convicted include Ladnun MLA Mukesh Bhakar and Shahpura MLA Manish Yadav, along with Abhishek Chaudhary, who contested from Jhotwara on a Congress ticket. Also convicted are Rajesh Meena, Ravi Kirad alias Ravikant, Wasim Khan, Dron Yadav, Bhanupratap Singh, and Vidhyadhar Meel. Prosecution officer Kavita Pingolia said police filed a chargesheet in the case on Aug 11, 2016. During the trial, some of the accused argued they were not present at the protest site and their names were not in the original FIR. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Walgreens Keeps Quiet About This '9 Pills for $7' Generic Cialis Deal Health Alliance by Friday Plans Learn More Undo However, prosecution witnesses testified that those chargesheeted were present at the scene, and their testimony remained consistent throughout. The court dismissed the defence's argument that the case was politically motivated, stating that the evidence clearly pointed to the involvement of all nine accused. During the trial, the prosecution presented four witnesses, all of whom were policemen. To support their statements, the prosecution also submitted documentary evidence. These included the site map of the incident, a copy of the daily diary entry, and a certified copy of the original FIR. Under Section 147 of IPC (rioting), each convict was sentenced to one year of simple imprisonment and fined Rs 3,000. If the fine is not paid, they will serve an additional month in jail. Under Section 283 of IPC (causing obstruction in a public way), they were each fined Rs 200, with the alternative of 15 days in jail if unpaid.
Techday NZ
12-06-2025
- Business
- Techday NZ
Freshworks launches Freddy AI Agent Studio for autonomous support
Freshworks has unveiled a significant upgrade to its Freddy AI platform, introducing new agentic capabilities designed to enable businesses to deploy AI agents that act autonomously across customer support, IT service, and related enterprise functions. The centrepiece of this update is the transformation of Freddy AI into an agentic platform, with the launch of the Freddy AI Agent Studio, a no-code platform geared towards helping companies build, deploy and manage intelligent agents without technical expertise. This shift enables Freddy AI to act independently, completing tasks and resolving service requests that traditionally required human involvement. Agentic AI evolution The Freddy AI Agent Studio allows support teams to design AI agents that take action rather than just answer questions, significantly reducing the need for manual intervention in service processes. These AI agents are capable of processing insurance claims, updating payroll records, and booking shipments by interfacing directly with the existing applications businesses use. According to Dennis Woodside, Chief Executive Officer at Freshworks, "We're on a mission to uncomplicate the most gruelling and repetitive work that IT service and customer support teams face every day. Just like our core software, Freddy Agentic AI gets up and running fast and delivers immediate value—serving as a business accelerator, not another overcomplicated project. Our customers are seeing real results, such as improved CSAT scores, faster resolution times, and lower operational costs." Features and capabilities Freddy AI Agent Studio includes a Skills Library with pre-built templates for common applications such as Shopify and Stripe, and a Skills Builder, which enables the design and deployment of custom skills in a visual, no-code format. This functionality supports actions like issuing refunds, checking order statuses, and updating customer records autonomously. The platform also introduces the Freddy AI Agent for email, transforming email inboxes into autonomous support channels. The agent analyses messages, drafts contextual replies, and automatically closes resolved tickets. This is aimed at reducing first-response times and efficiently managing repetitive queries without additional agent workload. For employee service, the Freddy AI Agent for unified search is designed to provide accurate information by searching across enterprise platforms including Slack, Microsoft SharePoint, and Teams. It features support for over 40 languages and robust security measures to help prevent data sharing between accounts. Freddy AI Insights offers root cause analysis for IT operations, providing teams with proactive monitoring and clear visual mapping of service desk activity. This tool assists teams in making informed decisions by highlighting trending issues and average resolution times without the need for complex queries or dashboards. The Freddy AI Copilot has been enhanced with abilities such as Intelligent Related Changes, which helps identify probable causes in IT incidents, and new Reply Suggestions that pull information from knowledge bases to draft responses in Freshdesk, thus streamlining agent workflows. "We designed our Freddy Agentic AI Platform to go beyond simple automation. It works alongside people to solve real challenges in real time," said Srini Raghavan, Chief Product Officer at Freshworks. "Freddy's multi-model architecture draws on our trusted LLM partners, each selected for their strengths. This layered approach helps ensure more accurate, reliable, and context-aware support that helps resource constrained teams move faster and with less friction." Customer results Since its initial release in 2023, Freddy AI has reportedly assisted over 5,000 organisations in streamlining service operations, with up to 70% ticket deflection attributed to AI agents and up to 50% productivity gains from Freddy AI Copilot. Specific customer examples include Hobbycraft, which automated 30% of customer queries, achieving a 25% improvement in customer satisfaction and enabling agents to focus on complex cases. Bergzeit reduced its translation workload by 75% by automating the triage of more than 200,000 tickets with Freddy AI Copilot on Freshdesk. Five9 deflects up to 65% of IT requests with Freddy AI Agent and uses Freddy AI Copilot to save its IT department approximately 200 hours per month. iPostal1 resolves 54% of support queries automatically, enabling its scale to over 1.3 million mailbox accounts without compromising service quality. Commenting on the broader industry implications, Liz Miller, Vice President and Principal Analyst at Constellation Research, said, "The shift toward agentic AI that can autonomously resolve service requests rather than just route them represents a critical evolution in support operations. The democratization of agent deployment through simplified, no-code platforms is particularly significant for mid-market organizations that lack the technical resources to build complex AI systems from scratch. This accessibility shift allows companies in that mid-market sweet spot to achieve autonomous resolution capabilities and operational efficiency gains that were previously reserved for large enterprises with dedicated AI teams." Adoption resources Freshworks is supporting Freddy AI adoption through new initiatives including Freshworks University Courses, an AI learning hub, AI Academy for Partners, and AI Professional Services. There are also in-product guides and workflows to assist users in implementation. These resources aim to help organisations maximise the impact of Freddy AI's expanded capabilities within their own support and service operations.
India Today
12-06-2025
- General
- India Today
UPSC Civil Services Prelims 2025 result declared, 14,161 qualify. Direct link here
The Union Public Service Commission on June 11 declared the results for UPSC CSE Prelims 2025, an entryway to one of the most prestigious careers in the country. Candidates who appeared for the exam can now check their result status on the official websites -- and addition to the CSE prelims, UPSC has also released the result status for the Indian Forest Service (IFS) prelims. For many aspirants, this result marks the first step toward their dream of serving the nation in administrative, police, foreign or forest candidates must update their details between June 16 and 25, including preferences such as scribe assistance, large-font question papers, and any name-related corrections supported by gazette notification. A Rs 200 exam fee is applicable during this stage, except for female, PwBD, SC, and ST CSE PRELIMS RESULT 2025: HOW TO CHECKGo to the official UPSC website: on the link for the UPSC Civil Services Preliminary 2025 resultsThe result PDF will open on your screenYou can download and save the PDF for future referenceDirect link to check UPSC CSE Prelims Result 2025UPSC CSE EXAM DETAILSThis year, the preliminary exam was conducted on May 25, 2025, with Paper 1 (General Studies) held in the morning and Paper 2 (CSAT) in the afternoon.A total of 979 vacancies will be filled through this year's recruitment. Candidates who clear the prelims now prepare for the mains exam, which is scheduled to begin from August 22 and will be held over five important to note that the cut-off scores, answer keys, and marks will only be published after the entire selection process is complete in Civil Services Exam unfolds in three stages -- prelims, mains, and interview -- each testing not just knowledge, but clarity, conviction, and thousands of aspirants, today's result is more than a score -- it's a signpost on a long, challenging road toward public the UPSC Prelims exam, one-third of the marks assigned to a question are deducted for each incorrect answer as part of the negative marking Watch
NDTV
11-06-2025
- General
- NDTV
UPSC Prelims Result 2025 Declared, 14,161 Candidates Shortlisted For Mains
UPSC Prelims Result 2025 OUT: The Union Public Service Commission (UPSC) has declared the results of the Civil Services Examination (CSE) Preliminary 2025. Candidates who appeared in the examination can now check their roll numbers on the UPSC's official websites - and A total of 14,161 candidates have qualified for the next stage - (Mains). The preliminary exam was conducted on May 25, 2025, with Paper 1 (General Studies) held in the morning and Paper 2 (CSAT) in the afternoon. The roll numbers of the qualified candidates have been published in the PDF format. Their candidature is provisional and subject to further verification during the next stages of the recruitment process. Here is the direct link to access Result PDF containing roll numbers of qualified candidates Qualified candidates will be required to submit additional details between June 16 and June 25, 2025, including: Payment of Rs 200 examination fee, except for exempted categories (female, PwBD, SC, ST). Submission/updation of scribe details, assistive device and question paper in large font (for Mains Examination). Submission of gazette notification (in case a candidate has changed name after matriculation and/or there is a mismatch with the name given in his/her matriculation or higher educational certificate vis a vis name given by him/her in the CSE-2025 online application). The marks, cut-off scores, and final answer keys will be published only after the conclusion of the entire examination cycle, including the Indian Forest Service Examination. For queries related to the result, candidates may visit the Facilitation Counter at UPSC's Dholpur House office in New Delhi, or contact the helpline numbers: 011-23385271, 011-23098543, 011-23381125 on working days between 10 AM and 5 PM. The Commission has withheld the results of four candidates - Roll Numbers: 7004555, 6305469, 6413314, and 6610122 - due to ongoing court matters. The recruitment drive is being conducted to fill 979 vacancies under the Civil Services Examination 2025.
Economic Times
11-06-2025
- General
- Economic Times
UPSC CSE Prelims 2025 result: Not able to access official website? Download result PDF from here
Live Events Go to the official UPSC website at Click on the link for "UPSC CSE Prelims Result 2025" on the homepage Log in using your credentials and submit Your result will appear on the screen Download and save the result for future reference (You can now subscribe to our (You can now subscribe to our Economic Times WhatsApp channel The Union Public Service Commission (UPSC) has announced the results for the Civil Services Examination (CSE) Preliminary Exam 2025. Candidates who appeared for the exam can now check their result status on the official websites — and UPSC CSE Prelims 2025 was conducted on May 25, with Paper 1 (General Studies) held at 9:30 am and Paper 2 (CSAT) at 2:30 pm. As per candidates and coaching experts, this year's prelims paper was considered lengthy and time-consuming.A total of 979 vacancies will be filled through the ongoing UPSC CSE 2025 recruitment link to access PDF-
