Latest news with #CCTS
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Business Standard
4 days ago
- Business
- Business Standard
India needs to build a credible carbon market, minus an offset mechanism
Not including all hard-to-abate sectors in carbon emission intensity targets will reduce market size and impact liquidity. Offset mechanism isn't a solution Listen to This Article The Carbon Credit Trading Scheme (CCTS) was notified by the Government of India in June 2023, and several steps have since been taken to operationalise it. Trading is expected to begin in 2026, with market stabilisation expected by 2027. This article analyses the government's approach to developing a carbon market and highlights key challenges in making it a successful initiative. Admittedly, this is a complex and evolving subject, and several additional issues will need to be addressed going forward. Let's begin with the basics. A genuine and fairly estimated demand is essential for the development of a market for any
Toronto Sun
5 days ago
- Business
- Toronto Sun
Telecom complaints watchdog highlights compliance issues in annual 'report cards'
Published Jun 17, 2025 • 2 minute read Canada's telecom and television complaints watchdog is once again urging providers to better inform their customers about its services, as it says just under one-third were fully compliant with requirements of the organization's public awareness plan last year. Photo by Sean Kilpatrick / Files / THE CANADIAN PRESS Canada's telecom and television complaints watchdog is once again urging providers to better inform their customers about its services, as it says just under one-third were fully compliant with the organization's public awareness requirements last year. This advertisement has not loaded yet, but your article continues below. THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLY Subscribe now to read the latest news in your city and across Canada. Unlimited online access to articles from across Canada with one account. Get exclusive access to the Toronto Sun ePaper, an electronic replica of the print edition that you can share, download and comment on. Enjoy insights and behind-the-scenes analysis from our award-winning journalists. Support local journalists and the next generation of journalists. Daily puzzles including the New York Times Crossword. SUBSCRIBE TO UNLOCK MORE ARTICLES Subscribe now to read the latest news in your city and across Canada. Unlimited online access to articles from across Canada with one account. Get exclusive access to the Toronto Sun ePaper, an electronic replica of the print edition that you can share, download and comment on. Enjoy insights and behind-the-scenes analysis from our award-winning journalists. Support local journalists and the next generation of journalists. Daily puzzles including the New York Times Crossword. REGISTER / SIGN IN TO UNLOCK MORE ARTICLES Create an account or sign in to continue with your reading experience. Access articles from across Canada with one account. Share your thoughts and join the conversation in the comments. Enjoy additional articles per month. Get email updates from your favourite authors. THIS ARTICLE IS FREE TO READ REGISTER TO UNLOCK. Create an account or sign in to continue with your reading experience. Access articles from across Canada with one account Share your thoughts and join the conversation in the comments Enjoy additional articles per month Get email updates from your favourite authors Don't have an account? Create Account The Commission for Complaints for Telecom-Television Services (CCTS) released its annual compliance report cards on Tuesday, measuring how well service providers have fulfilled their obligations to remain in good standing. The report said 32 per cent of the 65 providers it audited in 2024 were fully compliant with rules to inform their customers about the CCTS on their respective websites, compared with 35 per cent in 2023 and 18 per cent in 2022. Although most providers had some information about the CCTS on their websites prior to being audited, the watchdog said many of the issues it highlighted were about how and where the information was presented. Four-in-10 had 'some' compliance issues while 28 per cent lacked any level of compliance, which was roughly in line with the results from the previous four years. Your noon-hour look at what's happening in Toronto and beyond. By signing up you consent to receive the above newsletter from Postmedia Network Inc. Please try again This advertisement has not loaded yet, but your article continues below. The CCTS said it engages with non-compliant providers to help rectify the issues. In the past, it has publicly named companies with recurring compliance issues, noting that is one tool at its disposal to enforce the obligations. In more severe cases, such as a provider refusing to implement a resolution ordered by the watchdog following a complaint, it could consider expelling the company from its membership. That would prompt the Canadian Radio-television and Telecommunications Commission to get involved, opening the door for financial penalties. 'Canadians with unresolved phone, TV, or internet service complaints should be made aware about the CCTS by their providers,' said Janet Lo, CCTS assistant commissioner for legal, regulatory and stakeholder affairs, in a press release. This advertisement has not loaded yet, but your article continues below. 'Providers have a responsibility to inform customers about the CCTS on their websites, customer bills, and in their escalation processes. This year's report cards show some progress on website information, but customers are still telling us that they are not being informed by their providers.' The report cards showed 43 per cent of audited provider websites with a search function did not return search results for the CCTS, down from 52 per cent the prior year. All service providers the CCTS previously flagged for repeated non-compliance with the search function requirement had rectified the issue by 2024. In April, the commission published its mid-year complaints report, which revealed it handled 11,909 total gripes from customers between Aug. 1, 2024 and Jan. 31, 2025. This advertisement has not loaded yet, but your article continues below. That was up almost 12 per cent from the same reporting period a year earlier. The increase was driven by customers' issues with their wireless service, which represented around half of all complaints submitted, followed by internet issues, which accounted for just over one-quarter of total grievances. On Tuesday, the CCTS said it confirmed nine instances during that six-month period of service providers failing to implement resolutions to which they had agreed, or remedies that the CCTS ordered following an investigation. The commission said in all nine cases, it worked with providers to fix the issues and ensure the customers obtained the required remedies. Toronto Maple Leafs Canada Toronto & GTA Columnists Canada
CTV News
5 days ago
- Business
- CTV News
Telecom complaints watchdog highlights compliance issues in annual ‘report cards'
Canada's telecom and television complaints watchdog is once again urging providers to better inform their customers about its services, as it says just under one-third were fully compliant with the organization's public awareness requirements last year. The Commission for Complaints for Telecom-Television Services (CCTS) released its annual compliance report cards on Tuesday, measuring how well service providers have fulfilled their obligations to remain in good standing. The report said 32 per cent of the 65 providers it audited in 2024 were fully compliant with rules to inform their customers about the CCTS on their respective websites, compared with 35 per cent in 2023 and 18 per cent in 2022. Although most providers had some information about the CCTS on their websites prior to being audited, the watchdog said many of the issues it highlighted were about how and where the information was presented. Four-in-10 had 'some' compliance issues while 28 per cent lacked any level of compliance, which was roughly in line with the results from the previous four years. The CCTS said it engages with non-compliant providers to help rectify the issues. In the past, it has publicly named companies with recurring compliance issues, noting that is one tool at its disposal to enforce the obligations. In more severe cases, such as a provider refusing to implement a resolution ordered by the watchdog following a complaint, it could consider expelling the company from its membership. That would prompt the Canadian Radio-television and Telecommunications Commission to get involved, opening the door for financial penalties. 'Canadians with unresolved phone, TV, or internet service complaints should be made aware about the CCTS by their providers,' said Janet Lo, CCTS assistant commissioner for legal, regulatory and stakeholder affairs, in a press release. 'Providers have a responsibility to inform customers about the CCTS on their websites, customer bills, and in their escalation processes. This year's report cards show some progress on website information, but customers are still telling us that they are not being informed by their providers.' The report cards showed 43 per cent of audited provider websites with a search function did not return search results for the CCTS, down from 52 per cent the prior year. All service providers the CCTS previously flagged for repeated non-compliance with the search function requirement had rectified the issue by 2024. In April, the commission published its mid-year complaints report, which revealed it handled 11,909 total gripes from customers between Aug. 1, 2024 and Jan. 31, 2025. That was up almost 12 per cent from the same reporting period a year earlier. The increase was driven by customers' issues with their wireless service, which represented around half of all complaints submitted, followed by internet issues, which accounted for just over one-quarter of total grievances. On Tuesday, the CCTS said it confirmed nine instances during that six-month period of service providers failing to implement resolutions to which they had agreed, or remedies that the CCTS ordered following an investigation. The commission said in all nine cases, it worked with providers to fix the issues and ensure the customers obtained the required remedies. This report by The Canadian Press was first published June 17, 2025. Sammy Hudes, The Canadian Press
Winnipeg Free Press
5 days ago
- Business
- Winnipeg Free Press
Telecom complaints watchdog highlights compliance issues in annual ‘report cards'
Canada's telecom and television complaints watchdog is once again urging providers to better inform their customers about its services, as it says just under one-third were fully compliant with the organization's public awareness requirements last year. The Commission for Complaints for Telecom-Television Services (CCTS) released its annual compliance report cards on Tuesday, measuring how well service providers have fulfilled their obligations to remain in good standing. The report said 32 per cent of the 65 providers it audited in 2024 were fully compliant with rules to inform their customers about the CCTS on their respective websites, compared with 35 per cent in 2023 and 18 per cent in 2022. Although most providers had some information about the CCTS on their websites prior to being audited, the watchdog said many of the issues it highlighted were about how and where the information was presented. Four-in-10 had 'some' compliance issues while 28 per cent lacked any level of compliance, which was roughly in line with the results from the previous four years. The CCTS said it engages with non-compliant providers to help rectify the issues. In the past, it has publicly named companies with recurring compliance issues, noting that is one tool at its disposal to enforce the obligations. In more severe cases, such as a provider refusing to implement a resolution ordered by the watchdog following a complaint, it could consider expelling the company from its membership. That would prompt the Canadian Radio-television and Telecommunications Commission to get involved, opening the door for financial penalties. 'Canadians with unresolved phone, TV, or internet service complaints should be made aware about the CCTS by their providers,' said Janet Lo, CCTS assistant commissioner for legal, regulatory and stakeholder affairs, in a press release. 'Providers have a responsibility to inform customers about the CCTS on their websites, customer bills, and in their escalation processes. This year's report cards show some progress on website information, but customers are still telling us that they are not being informed by their providers.' The report cards showed 43 per cent of audited provider websites with a search function did not return search results for the CCTS, down from 52 per cent the prior year. All service providers the CCTS previously flagged for repeated non-compliance with the search function requirement had rectified the issue by 2024. Weekly A weekly look at what's happening in Winnipeg's arts and entertainment scene. In April, the commission published its mid-year complaints report, which revealed it handled 11,909 total gripes from customers between Aug. 1, 2024 and Jan. 31, 2025. That was up almost 12 per cent from the same reporting period a year earlier. The increase was driven by customers' issues with their wireless service, which represented around half of all complaints submitted, followed by internet issues, which accounted for just over one-quarter of total grievances. On Tuesday, the CCTS said it confirmed nine instances during that six-month period of service providers failing to implement resolutions to which they had agreed, or remedies that the CCTS ordered following an investigation. The commission said in all nine cases, it worked with providers to fix the issues and ensure the customers obtained the required remedies. This report by The Canadian Press was first published June 17, 2025.
Yahoo
5 days ago
- Business
- Yahoo
Telecom complaints watchdog highlights compliance issues in annual 'report cards'
Canada's telecom and television complaints watchdog is once again urging providers to better inform their customers about its services, as it says just under one-third were fully compliant with the organization's public awareness requirements last year. The Commission for Complaints for Telecom-Television Services (CCTS) released its annual compliance report cards on Tuesday, measuring how well service providers have fulfilled their obligations to remain in good standing. The report said 32 per cent of the 65 providers it audited in 2024 were fully compliant with rules to inform their customers about the CCTS on their respective websites, compared with 35 per cent in 2023 and 18 per cent in 2022. Although most providers had some information about the CCTS on their websites prior to being audited, the watchdog said many of the issues it highlighted were about how and where the information was presented. Four-in-10 had "some" compliance issues while 28 per cent lacked any level of compliance, which was roughly in line with the results from the previous four years. The CCTS said it engages with non-compliant providers to help rectify the issues. In the past, it has publicly named companies with recurring compliance issues, noting that is one tool at its disposal to enforce the obligations. In more severe cases, such as a provider refusing to implement a resolution ordered by the watchdog following a complaint, it could consider expelling the company from its membership. That would prompt the Canadian Radio-television and Telecommunications Commission to get involved, opening the door for financial penalties. 'Canadians with unresolved phone, TV, or internet service complaints should be made aware about the CCTS by their providers,' said Janet Lo, CCTS assistant commissioner for legal, regulatory and stakeholder affairs, in a press release. 'Providers have a responsibility to inform customers about the CCTS on their websites, customer bills, and in their escalation processes. This year's report cards show some progress on website information, but customers are still telling us that they are not being informed by their providers." The report cards showed 43 per cent of audited provider websites with a search function did not return search results for the CCTS, down from 52 per cent the prior year. All service providers the CCTS previously flagged for repeated non-compliance with the search function requirement had rectified the issue by 2024. In April, the commission published its mid-year complaints report, which revealed it handled 11,909 total gripes from customers between Aug. 1, 2024 and Jan. 31, 2025. That was up almost 12 per cent from the same reporting period a year earlier. The increase was driven by customers' issues with their wireless service, which represented around half of all complaints submitted, followed by internet issues, which accounted for just over one-quarter of total grievances. On Tuesday, the CCTS said it confirmed nine instances during that six-month period of service providers failing to implement resolutions to which they had agreed, or remedies that the CCTS ordered following an investigation. The commission said in all nine cases, it worked with providers to fix the issues and ensure the customers obtained the required remedies. This report by The Canadian Press was first published June 17, 2025. Sammy Hudes, The Canadian Press Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
