Latest news with #CALA
Yahoo
3 days ago
- Business
- Yahoo
NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation
This year's honorees played a pivotal role in accelerating CXone Mpower adoption and scaling the impact of customer service automation globally HOBOKEN, N.J., June 18, 2025--(BUSINESS WIRE)--NiCE (Nasdaq: NICE) today announced the winners of the NiCE Elite Partners of the Year award at Interactions 2025, the industry's largest customer experience event, taking place in Las Vegas. The winning partners were recognized for their exceptional contributions to expanding CXone Mpower's global footprint, enabling more organizations to deliver connected, proactive and automated customer service. Selected for their commitment to deepening expertise through advanced certifications and delivering differentiated value to customers, the winners exemplify excellence in innovation, execution, and impact. The winners of the NiCE Elite Partners of the Year award are: Top Global System Integrator – For redefining customer service as a catalyst for proactive growth and delivering seamless, data-driven, and intuitive experiences at scale, the winner is Accenture. Top Technology Solution Distributor - For expanding the reach of NiCE's solutions by activating a robust network of technology advisors and accelerating momentum across the channel, the winner is Telarus. Top Carrier Communication Partner – For delivering the connectivity, reliability, and security essential to supporting AI-powered customer experiences at scale, the winner is Verizon. Top CALA Partner – For showcasing exceptional regional leadership and expertise in advancing CXone Mpower adoption throughout CALA and enabling enterprises to harness the power of next-generation CX automation, the winner is Betta. Top Canada Partner – For advancing CX innovation in the Canadian market through major infrastructure investments and market leadership in communications and media, the winner is Bell Canada. Top Public Sector Partner – For enabling government and public service agencies to transform workforce and HR operations through CXone Mpower-driven innovation, the winner is Deloitte GPS. Top Trusted Advisor – For serving as a strategic partner to clients navigating cloud, cybersecurity, and automation solutions, and helping organizations modernize and elevate the customer experience, the winner is Amplix. Top DEVone Partner – For redefining real-time collaboration by enabling businesses to instantly add co-browsing and collaborative capabilities to any digital experience and helping over 3,000 organizations streamline customer interactions, the winner is Surfly. Top Certified Implementation Partner – For delivering seamless CXone Mpower implementations with precision and speed, and helping enterprises across industries drive agility, resilience, and transformation through expert guidance and execution, the winner is Tech Mahindra. Top Technology Partner – For empowering innovation through globally trusted cloud infrastructure and enabling organizations to deploy AI-powered experiences at speed and scale, the winner is AWS. Barry Cooper, President, CX Division, NiCE, said, "CXone Mpower is setting a new global standard for AI-driven customer service. It's our partners who help bring this innovation to life, extending our reach, accelerating adoption, and driving measurable outcomes for businesses worldwide. We're proud to recognize this year's winners for their outstanding dedication, expertise, and role in reshaping the future of customer experience." About NiCENiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Trademark Note: NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: Forward-Looking StatementsThis press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the "Company"). In some cases, such forward-looking statements can be identified by terms such as "believe," "expect," "seek," "may," "will," "intend," "should," "project," "anticipate," "plan," "estimate," or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in general economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; rapid changes in technology and market requirements; the implementation of AI capabilities in certain products and services, decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or effectively integrating acquired operations; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security incidents; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy; our ability to recruit and retain qualified personnel; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC"). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law. View source version on Contacts Corporate Media Contact Christopher Irwin-Dudek, +1 201 561 4442, media@ ET Investors Marty Cohen, +1 551 256 5354, ir@ ETOmri Arens, +972 3 763 0127, ir@ CET
Business Wire
3 days ago
- Business
- Business Wire
NiCE Announces Elite Partners of the Year Awards at Interactions 2025, Driving Worldwide Acceleration of CX Automation
BUSINESS WIRE)-- NiCE (Nasdaq: NICE) today announced the winners of the NiCE Elite Partners of the Year award at Interactions 2025, the industry's largest customer experience event, taking place in Las Vegas. The winning partners were recognized for their exceptional contributions to expanding CXone Mpower 's global footprint, enabling more organizations to deliver connected, proactive and automated customer service. Selected for their commitment to deepening expertise through advanced certifications and delivering differentiated value to customers, the winners exemplify excellence in innovation, execution, and impact. The winners of the NiCE Elite Partners of the Year award are: Top Global System Integrator – For redefining customer service as a catalyst for proactive growth and delivering seamless, data-driven, and intuitive experiences at scale, the winner is Accenture. Top Technology Solution Distributor - For expanding the reach of NiCE's solutions by activating a robust network of technology advisors and accelerating momentum across the channel, the winner is Telarus. Top Carrier Communication Partner – For delivering the connectivity, reliability, and security essential to supporting AI-powered customer experiences at scale, the winner is Verizon. Top CALA Partner – For showcasing exceptional regional leadership and expertise in advancing CXone Mpower adoption throughout CALA and enabling enterprises to harness the power of next-generation CX automation, the winner is Betta. Top Canada Partner – For advancing CX innovation in the Canadian market through major infrastructure investments and market leadership in communications and media, the winner is Bell Canada. Top Public Sector Partner – For enabling government and public service agencies to transform workforce and HR operations through CXone Mpower-driven innovation, the winner is Deloitte GPS. Top Trusted Advisor – For serving as a strategic partner to clients navigating cloud, cybersecurity, and automation solutions, and helping organizations modernize and elevate the customer experience, the winner is Amplix. Top DEVone Partner – For redefining real-time collaboration by enabling businesses to instantly add co-browsing and collaborative capabilities to any digital experience and helping over 3,000 organizations streamline customer interactions, the winner is Surfly. Top Certified Implementation Partner – For delivering seamless CXone Mpower implementations with precision and speed, and helping enterprises across industries drive agility, resilience, and transformation through expert guidance and execution, the winner is Tech Mahindra. Top Technology Partner – For empowering innovation through globally trusted cloud infrastructure and enabling organizations to deploy AI-powered experiences at speed and scale, the winner is AWS. Barry Cooper, President, CX Division, NiCE, said, "CXone Mpower is setting a new global standard for AI-driven customer service. It's our partners who help bring this innovation to life, extending our reach, accelerating adoption, and driving measurable outcomes for businesses worldwide. We're proud to recognize this year's winners for their outstanding dedication, expertise, and role in reshaping the future of customer experience.' About NiCE NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Trademark Note: NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: Forward-Looking Statements This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the 'Company'). In some cases, such forward-looking statements can be identified by terms such as 'believe,' 'expect,' 'seek,' 'may,' 'will,' 'intend,' 'should,' 'project,' 'anticipate,' 'plan,' 'estimate,' or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in general economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; rapid changes in technology and market requirements; the implementation of AI capabilities in certain products and services, decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or effectively integrating acquired operations; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security incidents; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy; our ability to recruit and retain qualified personnel; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the 'SEC'). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Business Wire
05-06-2025
- Health
- Business Wire
Belmont Village Senior Living's Allyson Fujii Honored with CALA Excellence in Service Award
HOUSTON--(BUSINESS WIRE)--Belmont Village Senior Living, a leading developer, owner, and operator of senior living communities across the nation, proudly announces that Allyson Fujii, Director of Memory Programs at Belmont Village San Jose, has received the California Assisted Living Association (CALA) Excellence in Service Award. The prestigious honor, awarded during the 2025 CALA Spring Conference, celebrates Allyson's exceptional contributions to memory care programming and her deep commitment to improving residents' lives. Since starting her career at Belmont Village in 2013 as an Enrichment Leader, leading activities for residents with cognitive impairment, Allyson has grown into her role as the Memory Programs Director, where she has taken full ownership over the care, programming, and experiences of residents in the Memory Care enrichment programs. Her innovative approach, compassion, and leadership have transformed the memory care experience for residents, families, and staff alike, and her devotion to the residents extends to everyone at Belmont Village San Jose. Allyson's programming not only enhances cognitive engagement but also supports residents in expressing themselves, fostering connections, and maintaining a sense of purpose. 'Allyson is a true changemaker in our community,' said Executive Director of Belmont Village San Jose, Rachel Brown. 'Her energy, creativity, and dedication are unmatched. She has created an environment where residents feel seen, heard, and empowered, and where staff feel inspired to give their best.' Known for her warmth and collaboration, Allyson builds strong relationships with families and leads with a deep sense of empathy. Allyson prioritizes getting to know residents and their families on a personal level to create customized, meaningful moments for each resident. She has developed programs that embrace residents' individuality while guiding team members with a strong, supportive presence. Her passion for innovation has helped implement successful, person-centered memory care practices that continue to evolve and grow under her leadership. 'We are so proud of Allyson and her career thus far at Belmont Village,' said Mercedes Kerr, President of Belmont Village Senior Living. 'Her commitment to excellence and tireless dedication to our mission have impacted countless lives. For over a decade, she has seized the growth opportunities Belmont Village proudly creates, realizing her amazing leadership potential. We are grateful for her contribution and the way she helps to share who we are as a company. We are thrilled that CALA has recognized her with this well-deserved honor.' Allyson is one of five Belmont Village team members to receive a CALA Excellence in Service Award since 2023, which reflects the organization's commitment to excellence in senior care and its investment in cultivating exceptional talent across its communities. This growing recognition underscores Belmont Village's culture of support, innovation, and leadership development at every level of the organization. About Belmont Village Senior Living Founded in Houston in 1997, Belmont Village is an integrated developer, owner, and operator of high-quality senior living communities, with more than 4,600 employees and 5,000 units in total. Its 35 locations across the country and in Mexico City, provide award-winning assisted living and memory care programs and ongoing collaborations with Baptist Health South Florida, UC San Diego, USC, UCLA, UC Berkeley, and more to continually improve their cognitive health and evidence-based enrichment programs. The company is a market leader in major markets including South Florida, the San Francisco Bay Area, Los Angeles, San Diego, and Chicago. Renowned for distinctive design, high standards of life and safety, and reputation for leading edge, quality programming, Belmont Village has been certified as a Great Place to Work ® since 2018, has been ranked as one of FORTUNE Magazine's 50 Best Workplaces for Aging Services for five years, and has been recognized by U.S News & World Report as Best in Senior Living. LinkedIn, Facebook, Instagram.
Travel Daily News
30-05-2025
- Business
- Travel Daily News
Juan Corvinos named President of Hotel Equities Cala Region
Hotel Equities appoints Juan Corvinos as President of CALA division, strengthening regional leadership and expanding third-party hospitality management services. MIAMI & MEXICO CITY – Hotel Equities (HE), a best-in-class hospitality operator, announces the appointment of hospitality industry veteran Juan Corvinos as President of the Caribbean & Latin America (CALA) division, as the company commits to providing owner-first service backed by regional expertise and local talent to its portfolio in the region. Corvinos will lead teams of top hospitality experts based in Mexico, the Dominican Republic, and Miami, all of whom have strong local relationships and deep operational experience. Corvinos joins Hotel Equities following more than 15 years with Hilton, where he most recently served as Senior Vice President of Development, Architecture, Design & Construction for Latin America and the Caribbean. He was instrumental in tripling Hilton's footprint in the region and launching major brand platforms such as All-Inclusive by Hilton, Waldorf Astoria, Conrad, LXR, Curio, Canopy and Tapestry. HE enters the market with a clear mission: to fill the long-standing gap in third-party hospitality management for owners in the Caribbean and Latin American regions. With new, deep investment in local leadership, purpose-built infrastructure, and a performance-driven, owner-aligned approach, HE CALA launches with two dedicated verticals: an All-Inclusive Resorts and Urban and Lifestyle Hotels 'This is a transformational moment for Hotel Equities,' said Ben Rafter, CEO of Hotel Equities. 'With HE CALA, we're investing in a team designed specifically for the future of hospitality in this region. Juan's leadership and firsthand experience in the region, combined with HE's commitment to local talent and operations, makes us uniquely positioned to serve hotel owners.' HE CALA is structured to operate within the Hotel Equities organization, while fully leveraging the firm's commercial engine, technology, and 30-year operating track record. Unlike traditional firms operating from U.S.-based hubs, HE CALA puts leadership on the ground, delivering high-touch, in-market support for owners, asset managers, and brand partners alike. As the only dedicated U.S. third-party operator in the region, HE CALA aims to redefine hospitality management across the Caribbean and Latin America, combining global best practices with regional knowledge to deliver smarter growth, stronger performance, and more aligned partnerships. 'We're building a management infrastructure specifically for the region, as an owner-centric company with the talent, tools, and infrastructure to deliver long-term value,' said Juan Corvinos, president of HE CALA. 'With local contracts, local experts, and local solutions, HE CALA is the only dedicated, U.S.-born CALA third-party operator serving the region with a fully embedded model. A key priority is developing our presence in the all-inclusive space by aligning with partners and properties that share our vision.' The news of Corvinos' new role follows the recent appointment of Marilia Pergola as Vice President of Operations for HE CALA. Pergola brings her in-market expertise and now leads operational strategy and execution across HE's expanding CALA portfolio, with deep expertise in revenue management, brand compliance, financial performance, and pre-opening excellence. HE's CALA portfolio is currently comprised of nine properties and nearly 1,000 hotel rooms under development in the region, including locations in Curacao, Dominica, Grenada, Mexico, St. Thomas, and Trinidad & Tobago. As HE's CALA footprint continues to grow, the company is actively investing in infrastructure and corporate resources to ensure best-in-class support for its properties.
Hospitality Net
22-05-2025
- Business
- Hospitality Net
Tambourine Acquires ReservHotel: Pairs Hotel Websites with Powerful Booking Engine Technology
Today, Tambourine, the global leader in hospitality marketing technology, announces the acquisition of ReservHotel, the leading hotel reservation platform serving the CALA region (Caribbean and Latin America), with the mission of bringing this best-in-class technology to its hotel partners across North America. Over the last decade, Tambourine has redefined what hotel websites could be — marrying beauty, simplicity and performance with a no upfront fees, no term contract model. Now, the company is expanding its vision: to redesign the entire path to purchase. With ReservHotel's proven booking engine and reservation technology, that vision becomes reality. 'At Tambourine, we've always believed that great design isn't just about aesthetics — it's about removing friction and creating a seamless, intuitive experience,' said Rafael Cardozo, CEO of Tambourine. 'This acquisition is the inevitable next step in our journey. We transformed how hotels present themselves online; now we're transforming how guests complete that journey. ReservHotel's powerful reservation platform gives us the missing piece to reimagine the entire hotel path to purchase — beautifully, intelligently, and end-to-end.' With this acquisition: Tambourine clients now gain access to world-class booking engine technology equipped with hotel and air packaging, a dedicated reservations call center, and expert support. ReservHotel clients will now unlock Tambourine's full suite of marketing tools, including its flagship product: high-converting, custom-designed websites. Luis Barberi, CEO of ReservHotel, will join the executive leadership team at Tambourine. In his new role as Chief Reservations Systems Officer, Barberi will continue to oversee reservation technology and grow the reservations product line. 'Like Tambourine, ReservHotel has been trusted in the industry for over 30 years, powering over 500 of the world's most respected hotels and resorts,' said Luis Barberi. 'It's been exciting to bring these two companies and their powerful tech stack together.' The acquisition, finalized in August 2024, reflects Tambourine's continued push to redefine what's possible in hospitality marketing and technology. Since then, Tambourine has retained ReservHotel's Cancun offices to continue supporting call center operations and serving key accounts in Mexico. The ReservHotel brand has also been reintroduced as Reserv by Tambourine. About Tambourine Tambourine continues to shake up the hospitality industry with custom-integrated marketing solutions for hotels, resorts, and destinations worldwide. The company's emergence as the market leader for both branded and independent hotels is a testament to its core values: putting customer service center stage, setting the standards for hotel website design, and making performance digital marketing easier and more profitable for its valued partners.
