Latest news with #BugabooGiraffe
Yahoo
6 days ago
- General
- Yahoo
Bugaboo recalls Giraffe high chair over serious fall risk
If you own a Bugaboo Giraffe high chair, stop using it immediately. The popular baby gear brand has issued a voluntary recall of more than 18,000 units in the U.S. after reports that the legs of the chair can detach, creating a serious fall hazard for babies. According to the U.S. Consumer Product Safety Commission (CPSC), the legs of the Giraffe high chair can detach from the frame if the screws connecting them are not properly tightened during assembly. This creates a risk of serious injury—or even death—if a child falls from the chair. The company has received 22 reports of the legs detaching, including 13 reports of minor injuries. Bugaboo is offering a free repair kit to fix the issue and is contacting all known purchasers directly. Official recall issued June 12, 2025 Read the full CPSC recall notice Bugaboo's safety statement and repair kit request page Related: Recall alert: Orajel teething swabs pulled from shelves over potential fungal contamination This recall includes Bugaboo Giraffe high chairs sold in the U.S. between May 2023 and April 2025 for about $380. The high chairs were sold in five color combinations and are identifiable by an item code printed on the bottom of the seat: Color Item Code Blue 200008005 Black 200008004 Neutral Wood/White 200008002 Warm Wood/Gray 200008003 White 200008001 Bugaboo sold these high chairs through Nordstrom, other specialty retailers, and online at and Amazon. Parents should immediately stop using the recalled high chair and request a free repair kit from Bugaboo. The kit includes new screws and an Allen key to help reinforce the chair's legs and ensure safe use. You can check your chair and request your repair kit here: Bugaboo recall repair kit checker If you have questions, you can also contact Bugaboo at 800-460-2922, toll-free, from 7 a.m. to 4 p.m. PT, Monday through Thursday, and from 7 a.m. to 1 p.m. PT on Friday, or email Related: 1.7 million eggs recalled across 9 states after salmonella outbreak Even the most trusted brands can face product issues. What matters most is how quickly and responsibly they act—and how quickly we respond as caregivers. If you have the Bugaboo Giraffe high chair at home, take a few minutes today to check your model, request the repair kit, and keep your little one safe.
Yahoo
14-06-2025
- Business
- Yahoo
Infant highchairs recalled over ‘risk of serious injury or death'
(NEXSTAR) – A high-end highchair was recalled Thursday over a potentially deadly flaw and several reports of serious injuries, according to the Consumer Product Safety Commission (CPSC). CPSC officials said the decision was made after multiple parents blamed the Bugaboo Giraffe highchair for serious falls that resulted in injuries including a hematoma, facial bruising, abrasions and a temporary loss of consciousness. The screws that attach the legs to the chair are apparently prone to loosening over time – and even detaching by themselves, the CPSC said, citing incident reports on as well as posts by parents on Reddit and Amazon. Restaurant chain has highest job satisfaction for 10th year straight Under one Reddit post titled 'An Unsafe Scam Disguised as a Premium Product,' one parent described what happened after two years of using the highchair, which retails for over $400 on the Bugaboo site: I went to pick up the highchair to move it—and it crumbled. Just completely fell apart in my hands. I was furious. This was supposed to be a safe, durable, premium product, and instead, it was falling to pieces right in front of me. The post contains a number of complaints about the customer service process, ranging from hangups to weekslong waits for email replies. Parents who bought the chair are advised to stop using it immediately and contact Bugaboo for a repair kit. No refunds are currently being offered. 'Safety is paramount to ensure the well-being of our customers and their children,' Bugaboo states on its website. 'To decrease the potential for incorrect installation of the screws, we have developed a free Repair Kit.' The kit apparently includes: A redesigned set of screws; An improved Allen key for easier installation; A step-by-step instruction manual. 'If you have ordered a Bugaboo Giraffe after May 1st, 2025, you will already have the Repair Kit included in your Bugaboo Giraffe box and no further action is needed,' according to Bugaboo. The recall page contains a link for parents who want to check their highchair's serial number. Geomagnetic storming could spark northern lights this weekend: What to know The recall comes after Consumer Reports sent a letter to the CPSC earlier in the week urging an investigation into the injury reports. 'While we are glad to see the product being recalled, it is unacceptable that Bugaboo is not offering a refund to consumers who want one,' said Gabe Knight, Senior Policy Analyst at Consumer Reports. 'Babies have been injured falling from this high chair, and parents may not feel comfortable using it anymore. We applaud the CPSC for recalling this product and alerting consumers to the potential safety risks, but Bugaboo should let caretakers decide whether they want the free repair kit, or their money back.' As of Friday, 18,280 highchairs had been recalled in the U.S., with another 2,325 in Canada. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
The Hill
13-06-2025
- The Hill
Infant highchairs recalled over ‘risk of serious injury or death'
(NEXSTAR) – A high-end highchair was recalled Thursday over a potentially deadly flaw and several reports of serious injuries, according to the Consumer Product Safety Commission (CPSC). CPSC officials said the decision was made after multiple parents blamed the Bugaboo Giraffe highchair for serious falls that resulted in injuries including a hematoma, facial bruising, abrasions and a temporary loss of consciousness. The screws that attach the legs to the chair are apparently prone to loosening over time — and even detaching by themselves, the CPSC said, citing incident reports on as well as posts by parents on Reddit and Amazon. Under one Reddit post titled 'An Unsafe Scam Disguised as a Premium Product,' one parent described what happened after two years of using the highchair, which retails for over $400 on the Bugaboo site. 'I went to pick up the highchair to move it—and it crumbled. Just completely fell apart in my hands. I was furious. This was supposed to be a safe, durable, premium product, and instead, it was falling to pieces right in front of me.' The post contains a number of complaints about the customer service process, ranging from hang-ups to weekslong waits for email replies. Parents who bought the chair are advised to stop using it immediately and contact Bugaboo for a repair kit. No refunds are currently being offered. 'Safety is paramount to ensure the well-being of our customers and their children,' Bugaboo states on its website. 'To decrease the potential for incorrect installation of the screws, we have developed a free Repair Kit.' The kit apparently includes: 'If you have ordered a Bugaboo Giraffe after May 1st, 2025, you will already have the Repair Kit included in your Bugaboo Giraffe box and no further action is needed,' according to Bugaboo. The recall page contains a link for parents who want to check their highchair's serial number. The recall comes after Consumer Reports sent a letter to the CPSC earlier in the week urging an investigation into the injury reports. 'While we are glad to see the product being recalled, it is unacceptable that Bugaboo is not offering a refund to consumers who want one,' said Gabe Knight, Senior Policy Analyst at Consumer Reports. 'Babies have been injured falling from this high chair, and parents may not feel comfortable using it anymore. 'We applaud the CPSC for recalling this product and alerting consumers to the potential safety risks, but Bugaboo should let caretakers decide whether they want the free repair kit, or their money back,' Knight continued. As of Friday, 18,280 highchairs had been recalled in the U.S., with another 2,325 in Canada.
Yahoo
13-06-2025
- Business
- Yahoo
Over 18,000 Bugaboo high chairs voluntarily recalled due to potential fall hazard
Bugaboo is voluntarily recalling approximately 18,280 of its Giraffe high chairs due to a potential fall hazard. According to a June 12 recall notice posted on Bugaboo's website and the Consumer Product Safety Commission website, the chair legs can separate from the frame "if the screws connecting the legs are not properly tightened during assembly." The issue may pose a "risk of serious injury or death to babies," the CPSC stated. The agency noted that Bugaboo has received 22 reports so far of high chair legs separating from frames, including 13 reports of "minor injuries." Child car seats voluntarily recalled due to possible risk of injury Those in possession of recalled Giraffe high chairs are being advised to stop using them immediately and to reach out to Bugaboo to request a free repair kit, which includes an Allen key and new screws to install into the legs of the high chair. Bugaboo said on its website that it has contacted all known purchasers about the recall directly and that "safety is paramount to ensure the well-being of our customers and their children." Those who ordered a Giraffe high chair after May 1, 2025, "will already have the Repair Kit included in your Bugaboo Giraffe box and no further action is needed," the company added. The recalled Giraffe high chairs, which were made in the Czech Republic, are about 30 inches tall, 21 inches wide and 23 inches long and were made in blue, black, natural wood/white, warm wood/gray and white colorways, according to the CPSC. The recalled products were sold at Nordstrom and other stores nationwide and online on Bugaboo's website as well as on between May 2023 and April 2025, the CPSC stated. The Giraffe high chairs were priced around $380. Fisher-Price recalls over 250,000 stroller toys due to choking hazard A list of recalled high chairs and their item code numbers is available on the CPSC website and Bugaboo's website. ABC News has reached out to Bugaboo for comment. Over 18,000 Bugaboo high chairs voluntarily recalled due to potential fall hazard originally appeared on
13-06-2025
- Business
Over 18,000 Bugaboo high chairs voluntarily recalled due to potential fall hazard
Bugaboo is voluntarily recalling approximately 18,280 of its Giraffe high chairs due to a potential fall hazard. According to a June 12 recall notice posted on Bugaboo's website and the Consumer Product Safety Commission website, the chair legs can separate from the frame "if the screws connecting the legs are not properly tightened during assembly." The issue may pose a "risk of serious injury or death to babies," the CPSC stated. The agency noted that Bugaboo has received 22 reports so far of high chair legs separating from frames, including 13 reports of "minor injuries." Those in possession of recalled Giraffe high chairs are being advised to stop using them immediately and to reach out to Bugaboo to request a free repair kit, which includes an Allen key and new screws to install into the legs of the high chair. Bugaboo said on its website that it has contacted all known purchasers about the recall directly and that "safety is paramount to ensure the well-being of our customers and their children." Those who ordered a Giraffe high chair after May 1, 2025, "will already have the Repair Kit included in your Bugaboo Giraffe box and no further action is needed," the company added. The recalled Giraffe high chairs, which were made in the Czech Republic, are about 30 inches tall, 21 inches wide and 23 inches long and were made in blue, black, natural wood/white, warm wood/gray and white colorways, according to the CPSC. The recalled products were sold at Nordstrom and other stores nationwide and online on Bugaboo's website as well as on between May 2023 and April 2025, the CPSC stated. The Giraffe high chairs were priced around $380. CPSC website and Bugaboo's website.
