Latest news with #BoatTrader
Yahoo
11-06-2025
- Business
- Yahoo
Boats Group Launches AI-Powered Listing Builder to Help Dealers and Brokers Save Time and Create Smarter Listings
MIAMI, June 11, 2025 /PRNewswire/ -- Boats Group, the tech company behind the marine industry's leading digital marketplaces—including YachtWorld, Boat Trader, and announced the launch of its new AI-Powered Listing Builder. This innovative tool is designed to help dealers, brokers, and OEMs streamline the listing process and publish optimized, professional descriptions in a fraction of the time. As AI continues to gain momentum across industries, Boats Group is taking a deliberate, practical approach, focused on building tools that solve real-world problems. Unlike companies simply racing to market with AI-labeled features, Boats Group's focus is not on automation for its own sake, but on building smarter, more intuitive digital experiences that help customers succeed. The AI Listing Builder was developed in close collaboration with customers to ensure it meets the needs of professionals who rely on accurate, engaging listings to drive inquiries and sales. "There's a lot of noise right now around AI, but not all tools are created with the end user in mind," said Mike Grabowski, Chief Product Officer at Boats Group. "We believe AI should enhance—not replace—the relationships we've built with our customers. Listing Builder reflects that thinking. It helps our partners work more efficiently while maintaining the quality buyers expect." Now available across Boats Group's marketplaces, the AI Listing Builder uses structured boat data to generate clear, consistent, and SEO-friendly listing descriptions, reducing the time spent on writing and editing by up to 70%. The tool ensures that each listing highlights the right details, improving both discoverability and the user experience for online shoppers. "Creating a great listing used to be a time-consuming task," said John Barrile, Chief Technology Officer at Boats Group. "AI Listing Builder gets our customers from draft to publish faster, with content that performs better and requires fewer edits." The release of AI Listing Builder is part of a broader AI strategy at Boats Group, one focused on building smart, user-friendly tools that reflect how boats are actually sold online. By leveraging its industry-leading volume of inventory, search data, and user behavior insights, Boats Group is uniquely positioned to develop AI features that provide immediate value. "We're not experimenting—we're investing in proven AI that works," said Grabowski. "We're committed to building more of these intelligent tools, with even more features coming soon." For more information about AI Listing Builder and Boats Group's investment in AI, visit About Boats Group Boats Group operates the world's most trusted and widely used online marketplaces for buying and selling boats, including Boat Trader, YachtWorld, and For over 30 years, Boats Group has led the marine industry's transformation, consistently setting the standard for how boats are discovered, marketed, and sold online. Today, the company reaches more than 200 million boat shoppers annually and is powering the next generation of recreational boating commerce with AI-enabled tools, data-driven marketing solutions, financing services, and actionable insights. Backed by the largest inventory and audience in the industry, Boats Group helps OEMs, dealers, and brokers grow their business and connect with buyers more efficiently than any other source. Media Contact: Courtney ChalmersVP of Marketing, Boats GroupEmail: press@ 1-877-354-4069 View original content to download multimedia: SOURCE Boats Group, LLC
Associated Press
04-06-2025
- Business
- Associated Press
Boats Group Debuts Internal AI Customer Support Agent to Deliver Faster, More Consistent Help for Dealers and YachtCloser Users
MIAMI, June 4, 2025 /PRNewswire/ -- Boats Group today announced the launch of its new Customer Support Agent, an internal AI-powered tool that helps the company's account management and support teams deliver faster, more consistent assistance to dealers, brokers, and OEMs across its marketplaces—including YachtWorld, Boat Trader, and transaction platform YachtCloser. The AI Customer Support Agent provides Boats Group employees with instant, step-by-step instructions—complete with screenshots—for the most frequently asked customer questions. This includes everything from managing inventory listings to navigating reporting dashboards and using YachtCloser. 'Our goal is to be more responsive without sacrificing quality,' said John Barrile, Chief Technology Officer at Boats Group. 'AI Customer Support Agent doesn't replace the personal touch—it reinforces it by giving our team better tools to deliver clear, reliable help.' Designed specifically to support human agents, the AI Customer Support Agent is not a chatbot or automated responder. Instead, it enhances the team's ability to assist customers quickly and accurately, particularly when solving repetitive or technical tasks. The result is a more efficient, more dependable support experience for Boats Group clients, without losing the relationship-first approach the company is known for. This launch is part of a broader AI strategy focused on real-world usefulness over buzzword adoption. By developing tools in collaboration with beta users and frontline support teams, Boats Group ensures each AI feature is built for the practical workflows of the marine industry. 'While many companies are racing to launch AI features, we're focused on building the ones that truly help our customers succeed,' said Mike Grabowski, Chief Product Officer at Boats Group. 'AI Customer Support Agent is the kind of tool that doesn't just save time—it improves the overall experience.' Boats Group's investment in AI is centered around enabling its team and partners to work smarter, not replacing people. With more AI-driven features planned in 2025 and beyond, Boats Group remains committed to developing tools that support both human expertise and customer expectations. For more information about AI Customer Support Agent and Boats Group's approach to AI, visit About Boats Group Boats Group operates the world's most trusted and widely used online marketplaces for buying and selling boats, including Boat Trader, YachtWorld, and For over 30 years, Boats Group has led the marine industry's transformation, consistently setting the standard for how boats are discovered, marketed, and sold online. Today, the company reaches more than 200 million boat shoppers annually and is powering the next generation of recreational boating commerce with AI-enabled tools, data-driven marketing solutions, financing services, and actionable insights. Backed by the largest inventory and audience in the industry, Boats Group helps OEMs, dealers, and brokers grow their business and connect with buyers more efficiently than any other source. Media Contact: Courtney Chalmers VP of Marketing, Boats Group Email: [email protected] Phone: 1-877-354-4069 View original content to download multimedia: SOURCE Boats Group, LLC
