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Yahoo
11-06-2025
- Business
- Yahoo
BHASHINI and CRIS to develop AI-driven multilingual solutions for Indian Railways
The Digital India Bhashini Division (DIBD) and the Centre for Railway Information Systems (CRIS) have signed a Memorandum of Understanding (MoU) to develop multilingual artificial intelligence (AI) solutions for Indian Railways. The collaboration is set to enhance the way passengers interact with railway services by providing support in 22 Indian languages. The move is a step towards improving linguistic inclusivity and digital transformation in the Indian Railways. The MoU was signed by BHASHINI CEO Amitabh Nag and CRIS Managing Director G.V.L. Satya Kumar in the country's capital. The initiative will see the integration of BHASHINI's advanced language technology stack, including Automatic Speech Recognition (ASR), Text-to-Text Translation, Text-to-Speech (TTS), and Optical Character Recognition (OCR), into CRIS-managed systems such as the National Train Enquiry System (NTES) and RailMadad. Nag said: 'This collaboration will transform how millions of passengers engage with railway services daily. Through BHASHINI's AI capabilities, we are ensuring that language is no longer a barrier to accessing vital public services.' The partnership's objectives extend to co-developing chatbots and voice assistants for multilingual passenger support, creating multilingual interfaces for railway enquiry setups, and scaling services through both cloud and on-premises infrastructure. These AI capabilities are planned to be deployed across various platforms, including websites, mobile apps, kiosks, and call centres, supporting real-time, speech-based interaction in multiple Indian languages. Joint technical workshops and pilot deployments are scheduled to begin in the coming months. Kumar said: 'CRIS is proud to partner with BHASHINI to implement inclusive, AI-powered solutions across our digital platforms. This will enhance accessibility, transparency, and efficiency in our passenger-facing services.' In a related development, Indian Prime Minister Narendra Modi recently inaugurated the first of 1,200 Siemens Mobility D9-9000 HP electric locomotives, manufactured at the Indian Railways factory in Dahod, Gujarat. The D9 locomotive is touted as the "second most powerful" in Indian Railways, following the 12,000 horsepower WAG-12B. "BHASHINI and CRIS to develop AI-driven multilingual solutions for Indian Railways" was originally created and published by Railway Technology, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Hans India
09-06-2025
- Business
- Hans India
Bhashini, CRIS to build multilingual AI solutions for Indian Railways
The Digital India Bhashini Division (DIBD) and the Centre for Railway Information Systems (CRIS) on Monday collaborated on the development and deployment of multilingual artificial intelligence solutions across key public-facing railway platforms. The partnership aims to integrate Bhashini's state-of-the-art language technology stack, comprising Automatic Speech Recognition (ASR), Text-to-Text Translation, Text-to-Speech (TTS), and Optical Character Recognition (OCR), into CRIS-managed systems such as the National Train Enquiry System (NTES) and RailMadad. This will enable citizens to access critical railway services in 22 Indian languages. 'This collaboration will transform how millions of passengers engage with railway services daily. Through Bhashini's AI capabilities, we are ensuring that language is no longer a barrier to accessing vital public services,' said Amitabh Nag, CEO, Bhashini. The partnership will also focus on co-developing chatbots and voice assistants for multilingual passenger support, developing multilingual over-the-counter interfaces for railway enquiry setups, scaling Bhashini-powered services through cloud and on-premise infrastructure, deploying these capabilities across websites, mobile apps, kiosks, and call centres, and enabling real-time, speech-based interaction in multiple Indian languages. A series of joint technical workshops and pilot deployments are scheduled to commence in the coming months. 'CRIS is proud to partner with Bhashini to implement inclusive, AI-powered solutions across our digital platforms. This will enhance accessibility, transparency, and efficiency in our passenger-facing services,' said G.V.L. Satya Kumar, Managing Director, CRIS. This MoU marks a major milestone under the vision of Digital India and further strengthens India's position as a global leader in language AI for public digital infrastructure, said Ministry of Electronics and IT. Last month, India AI Mission, under the Ministry of Electronics and Information Technology (MeitY), announced a collaboration with Intel India to advance Artificial Intelligence (AI) capabilities and skilling. The collaboration will focus on key programmes including YuvaAI empowers (for school students); StartupAI (for startups); and IndiaAI Dialogues (for public sector leaders and policy practitioners). It will also enable Bhashini to scale to remote classrooms across India on AI.
