Latest news with #AndyReid
Business Wire
4 hours ago
- Business
- Business Wire
KB Home's #1 Ranking and Record-High Scores Reinforce Its Unwavering Commitment to Customer Satisfaction
LOS ANGELES--(BUSINESS WIRE)--KB Home (NYSE: KBH), one of the largest and most trusted homebuilders in the U.S., today announced industry-leading customer satisfaction results in 2024, reinforcing the company's reputation for delivering an exceptional personalized homebuying experience. 'We are 100% committed to our customers and their satisfaction, so earning leading rankings and achieving our highest-ever scores is a tremendous honor,' said Jeffrey T. Mezger, Chairman and Chief Executive Officer of KB Home. 'As a home is the largest and most emotional purchase that most people make in their lifetimes, we do not take the trust our customers place in us lightly. Our entire team is motivated every day to create an exceptional personalized experience and turn our customers' dreams into reality.' In 2024, KB Home was the #1 customer-ranked national homebuilder on TrustBuilder, a leading independent homebuilding review site, marking the fifth consecutive year it earned the top spot. Based on thousands of verified homebuyer reviews, KB Home achieved an impressive 4.5 out of 5 stars and either ranked #1 or tied for #1 in nearly all its markets. Since the inception of TrustBuilder, KB Home has received over 10,000 buyer surveys, 73% more than its next closest competitor, highlighting the breadth of its results. 'As a leading U.S. homebuilder with a unique business model that empowers buyers with choice throughout the process, it's no surprise that KB Home's reputation resonates so strongly with its customers,' said Andy Reid, Chief Operating Officer at New Home Source ® and Zonda TM, which owns and operates TrustBuilder. 'Their customer-first mission is focused on helping people move into the homes of their dreams, and their customers are clearly responding to how well that approach is working.' Additionally, KB Home achieved its highest-ever full-year overall customer satisfaction score of 96%, as measured through a comprehensive post move-in survey conducted via AvidCX, a trusted platform of homebuyer experience insights. In recognition of its dedication to customer satisfaction, the builder received an unprecedented 18 division-level AvidCX awards, including the prestigious 2025 AvidCX Cup. This notable award recognized the company's Los Angeles/Ventura division as the top-scoring production builder across North America based on customer surveys taken during the first year of homeownership. KB Home also earned an impressive 108 AvidCX Service Awards, which honored team members – in sales, design, construction, mortgage and customer care – who rank in the top 5% nationally in customer satisfaction. 'KB Home's focus on truly understanding what homebuyers value most continues to drive exceptional customer satisfaction,' said Aaron Everson, Business Unit Leader at ECI Software Solutions TM, which owns and manages the proprietary AvidCX platform. 'By leveraging real-time insights to continuously improve every step of the homebuying journey, they've built a legacy of putting the customer first, setting a standard for the industry. Their record customer satisfaction scores and multiple AvidCX awards are a clear reflection of that commitment.' KB Home's customer-first approach begins with a data-driven product design based on thousands of surveys of recent buyers. The company then builds choice into its home designs and homebuying process, allowing customers to tailor their home to their unique lifestyle and budget, from homesites and floor plans to design features. Every homebuyer is supported by a dedicated team that guides them every step of the way during the design and building process. The builder also follows up with customers 30 days after they move in as well as three, six, 10 and 18 months later to help ensure an exceptional homeowning experience. To learn more about KB Home's commitment to delivering exceptional customer satisfaction, visit For more information on KB Home, call 888-KB-HOMES or visit KB Home is one of the largest and most trusted homebuilders in the United States. We operate in 49 markets, have built nearly 700,000 quality homes in our more than 65-year history, and are honored to be the #1 customer-ranked national homebuilder based on third-party buyer surveys. What sets KB Home apart is building strong personal relationships with every customer and creating an exceptional experience that offers our homebuyers the ability to personalize their home based on what they value at a price they can afford. As the industry leader in sustainability, KB Home has achieved one of the highest residential energy-efficiency ratings and delivered more ENERGY STAR® certified homes than any other builder, helping to lower the total cost of homeownership. For more information, visit
New York Times
6 hours ago
- Sport
- New York Times
Patrick Mahomes, Chiefs offense look for answers as Super Bowl sting lingers
KANSAS CITY, Mo. — The rings sat in little white boxes stacked on folding tables a few steps from the Kansas City Chiefs' practice fields. If you didn't know any better, you'd think they were passing out sandwiches to the players on their way out of the building. There were over 100 of them, each a glistening gold, labeled by name for anyone who was a part of last season's team. Players. Coaches. Trainers. Staffers. Advertisement But this time there was no ceremony, no real celebration. Coach Andy Reid said a few words after Wednesday's minicamp practice wrapped, and that was that. Then the rings no one really wanted were handed out. Patrick Mahomes called the AFC Championship rings 'a reminder.' He'll keep his locked at the bottom of his safe at home. Mahomes stores the real ones — his three Super Bowl rings — on top. Those are the ones he wants to see. Such is the standard in Kansas City these days: there are championship seasons, then there's everything else. It's a pedigree the Chiefs have earned. 'I let everybody else be happy with (that),' tight end Travis Kelce said. 'Last year wasn't a success for me, and I'm motivated to make sure we get that other ring this year.' For Mahomes and Kelce, the faces of this Chiefs' dynasty, February's Super Bowl loss still stings. It probably always will. They were chasing history, trying to become the first team in the Super Bowl era to win three in a row, and the Eagles kicked them in the teeth from the first quarter on. It's one of the reasons Kelce resisted walking away. Deep down, he knew he couldn't go out like that. Mahomes ranks it right up there with the disappointment he felt after the Tampa Bay Buccaneers routed the Chiefs in Super Bowl LV four years ago, later admitting, 'those two losses will motivate me for the rest of my career.' Not an hour after the game was over, he took to X to shoulder the blame. 'I let y'all down today,' he wrote to Chiefs fans. 'We will be back.' Mahomes admitted Wednesday that he's rewatched the game a few times, including that night in New Orleans. He needed to; partly to process it, partly to learn from it. Vic Fangio's Eagles defense wrecked his protection, and Mahomes slogged through one of his worst outings as a pro. Only some garbage-time touchdowns saved him from a horrendous stat line. Advertisement The humbling was so staggering, Mahomes said, that it will serve as primary fuel for his 2025 season — 'nasty' was how Rick Burkholder, the Chiefs' vice president of sports medicine and performance, described Mahomes' post-Super Bowl demeanor during a team-sponsored event this week. The ninth-year quarterback, entering his eighth season as starter, was especially sharp during the Chiefs' three-day mandatory minicamp, consistently carving up the team's secondary. He threw fewer than five incompletions in lengthy 11-on-11 work Tuesday. For once, most of his targets have returned from last season, including Kelce and a collection of receivers — Rashee Rice, Xavier Worthy, Hollywood Brown and JuJu Smith-Schuster — that should be the Chiefs' deepest since Tyreek Hill was on the roster. The aim, Mahomes noted this spring, is to rediscover the explosiveness that defined his early years as starter, when the Chiefs scared defenses every single Sunday. That wasn't the case in 2024. For a 15-2 team quarterbacked by one of the all-time greats, they were stunningly mediocre on that side of the ball. The reasons have been well-documented: the Chiefs were lousy on the offensive line and banged up at receiver. Kelce regressed. Mahomes, too, played a role: he looked mortal for most of the season, finishing with the fewest touchdown passes of his career (26), his lowest yards per attempt (6.8) and his lowest yards-per-game average (245.5). The Chiefs were 15th in the league in points scored, same as 2023, their worst finishes in that category since the Alex Smith era. That they made it to a seventh consecutive AFC Championship and third consecutive Super Bowl is a testament to both coach and quarterback: Reid and Mahomes remain the conference's biggest roadblock, the mountain that Josh Allen's Bills and Lamar Jackson's Ravens have yet to summit. Give Steve Spagnuolo's defense its due, as well. Mahomes said Wednesday that one of his goals for 2025 was to see his unit become what the Chiefs' defense already is: one of the league's best. Advertisement Thus the push this spring to find the answers Kansas City couldn't last season. For the most part, the Chiefs stopped taking the top off defenses; they finished 27th in passing plays of 20 yards or more. What used to be a staple — Mahomes dropping back and unfurling a bomb, or Mahomes escaping the pocket and finding a wide-open Kelce in space — has become exceedingly rare. Simply put, they're not scaring teams like they used to. Reid has challenged his quarterback all spring to push the ball down the field more, to play more aggressively and to give his wideouts chances for chunk plays. 'We have guys that can roll,' Mahomes said, hinting at the speed his receiving corps can offer. 'Our job is to test the defenses down the field, and we have to get back to doing that if we want to open up other guys underneath.' The continuity at tight end and receiver should help; so should a reworked offensive line that, with a few new faces, is motivated to erase the stain of February's embarrassment. 'Pretty devastating,' guard Mike Caliendo called the Super Bowl loss. 'Failing is growth. It was not up to the standard.' For a team that for years has instilled fear into the rest of the AFC, this version could even be even scarier: the Chiefs weren't just humbled their last time out, they were left fuming. It began with the star quarterback. Like so many greats, the gutting losses seem to stay with Mahomes longer than the biggest wins. He was on the doorstep of history; now, another chase begins. Mahomes is just 29, remember, and in the thick of his prime. He'll spend the four weeks off before training camp grinding with his personal trainer, Bobby Stroupe, and vowed Wednesday 'to be ready to go whenever we step on that football field.' From there, it's full go. A long season awaits. If the quarterback ever needs a reminder of how the last one ended, and how four months of almost uninterrupted success was spoiled by three wretched hours of football, all he'll have to do is open up the safe in his home and stare at the ring he never wanted.
Yahoo
12 hours ago
- Sport
- Yahoo
Chiefs Not Shutting Door On Rookie Starting Week 1
Chiefs Not Shutting Door On Rookie Starting Week 1 originally appeared on Athlon Sports. The left tackle position for the Kansas City Chiefs will be an interesting watch at training camp with both Jaylon Moore and Josh Simmons battling it out to be Patrick Mahomes' blindside protector. Advertisement Moore was signed in free agency to a two-year, $30 million deal, so naturally, the thought was that he would be the starter. However, the Chiefs didn't stop there and drafted Simmons in the first round to have competition for the position. Given that Simmons was recovering from a torn patellar tendon injury, he was a slow burn to begin the offseason, but he has ramped up his rehab and is now looking ready to go for training camp if things continue. And head coach Andy Reid isn't shutting down the idea of Simmons being the starter. 'Potentially yes,' Reid said. 'You can see his athletic ability, you can see his want to, he's got a great attitude, he's approached everything the right way, plus a little bit extra. If you just want to look at his rehab, you can see that he had a mindset that I'm get in there, it's not going to be training camp, it's going to be now, and he worked his tail off to get there, so you respect that. Advertisement "We'll see what training camp does to him, it's different when things are flying fast up there and you've got full contact and pads on, and see how he does.' Chiefs Ohio State OL Josh Simmons at 32By Tony Fisher So training camp looms as the big test for Simmons to show that everything he's learned at OTAs and minicamp can then be translated onto the field and with full contact. The left side of the offensive line, for most, has big question marks surrounding it, but those questions might be answered in training camp if Simmons or Moore can prove, without a doubt, that they deserve to be the starter. The competition won't be a quick one as the Chiefs will want to get a good look at both before making a decision. Advertisement However, the fact that Reid is already potentially thinking of Simmons as a starter might tell us which way he and the coaching staff are already leaning. Related: Chiefs' Travis Kelce Reveals Retirement Update and Where He 'Failed' In 2024 Related: Struggling Chiefs Rookie Finally Impresses at Mandatory Minicamp This story was originally reported by Athlon Sports on Jun 20, 2025, where it first appeared.
Newsweek
18 hours ago
- Sport
- Newsweek
Bold Prediction Has Shocking Team Unseating Chiefs in the AFC
Based on facts, either observed and verified firsthand by the reporter, or reported and verified from knowledgeable sources. No matter what anyone thinks about the Kansas City Chiefs following their dismantling by the Philadelphia Eagles in Super Bowl LIX, the Chiefs remain the team to beat in the AFC. Patrick Mahomes and company may have won a majority of their games by one score, but they still put together a 15-2 record before the postseason. More news: Steelers Facing Potential Problem With TJ Watt's Contract Heading into the 2025 season, there are a plethora of AFC teams that might be able to finally challenge the Chiefs for conference supremacy. The Baltimore Ravens, Buffalo Bills, Pittsburgh Steelers, Houston Texans, and Los Angeles Chargers all theoretically have a shot at doing so. Despite the usual suspects, a new prediction believes that a shocking team will be able to unseat the Chiefs in the AFC West. Head coach Andy Reid, left, speaks to assistant head coach and special teams coordinator Dave Toub of the Kansas City Chiefs during the second half of a game against the Las Vegas Raiders at Allegiant... Head coach Andy Reid, left, speaks to assistant head coach and special teams coordinator Dave Toub of the Kansas City Chiefs during the second half of a game against the Las Vegas Raiders at Allegiant Stadium on January 07, 2023 in Las Vegas, Nevada. MoreMore news: Chiefs' Travis Kelce Heavily Disrespected in Latest Player Rankings According to NFL columnist Jeffri Chadiha, the Denver Broncos could be the team to snap the Chiefs' nine-time AFC West streak. Per his bold predictions for the 2025 season: "The Chiefs have reigned over the division since 2016 and they've barely been challenged during most of the years that quarterback Patrick Mahomes has been under center. Most of that success comes down to the Chiefs' greatness but they've also been helped plenty by the ineptitude of the teams sharing the AFC West with them. Kansas City has been led by future Hall of Fame coach Andy Reid during that entire run of dominance. Every other team in the division has had at least four different head coaches within that same stretch. That churn appears to have slowed, though, with Pete Carroll (Raiders), Jim Harbaugh (Chargers) and Sean Payton (Broncos) now working in the AFC West. "Of those three coaches -- all of whom have either reached or won the Super Bowl -- Payton is sitting on the most impressive team aside from the Chiefs. The Broncos have an elite defense, and it looks like they landed a franchise quarterback in Bo Nix in last year's draft. We know Payton can coach up the offense, especially as the Broncos add more playmakers. We've also seen how Denver gave Kansas City fits last season in Arrowhead, with a blocked field goal keeping them from securing an impressive upset. Denver is good enough to win this division now. With the other teams also creating more resistance to the Chiefs -- who went 5-1 in the AFC West after resting their starters in a Week 18 loss to the Broncos -- Denver will earn its first crown since Peyton Manning was their quarterback." The Broncos became one of the most shocking playoff teams in 2024. With rookie quarterback Bo Nix under center, many were not giving the team a chance to compete. However, they squeaked into the postseason with a 10-7 record. Nix is going to be far more in command of the offense, and Sean Payton knows how to coach. That is a winning combo for a team that showcased a young core and dynamic playmaking capabilities. That's not to mention the other stars on the team like recently acquired running back J.K. Dobbins, Courtland Sutton, Evan Engram, Dre Greenlaw, Pat Surtain II, and more. There are solid playmakers on both sides of the ball, and the Broncos are expected to be even more refined. While it will be hard to believe that Denver can take the division, it is not out of the realm of possibility. For more on the Chiefs and NFL, head to Newsweek Sports.
Yahoo
19 hours ago
- Sport
- Yahoo
Chiefs Get 'Good' Training Camp Update on Injured Stars
Chiefs Get 'Good' Training Camp Update on Injured Stars originally appeared on Athlon Sports. As the Kansas City Chiefs approach the end of mandatory minicamp, fans have received some good news about two impactful pieces on the offense. Advertisement According to NFL insider Ian Rapoport, head coach Andy Reid says he expects rookie offensive tackle Josh Simmons and breakout wide receiver Rashee Rice to both be full participants at the start of training camp. Simmons could be poised to make an instant impact in the starting lineup protecting quarterback Patrick Mahomes' blindside. Kansas City traded left tackle Joe Thuney to the Chicago Bears this offseason, opening up a spot for their first-round draft pick out of Ohio State. Simmons may have slipped to the bottom of the first round because he is recovering from a torn patellar tendon suffered during the Buckeyes' march to the national championship last fall. "Simmons appears to be checking every box in his rehab, including participating in team drills this month. And his work ethic consistently draws praise from Andy Reid," wrote. Advertisement Rice returns to Kansas City for his third season after being the team's second-round pick in 2023. He had an excellent rookie season with 938 yards receiving and seven touchdowns, but did not enjoy the same luck last season. The SMU product only appeared in four games before suffering a season-ending knee injury. Rice has already shown great strides in his recovery, being a full participant in OTAs and minicamp this offseason. Off the field, Rice remains involved in an investigation related to a hit-and-run incident from 2024. League-issued consequences could still be possible for the young receiver. However, the Chiefs expect him to be an integral part of their passing attack alongside Hollywood Brown and Xavier Worthy when he is active. Advertisement Rice was on pace to pick up where left off before his injury, having brought in two touchdown catches and 288 yards through the first quarter of last season. On their quest for what would be their fourth consecutive Super Bowl appearance, Reid and the Chiefs are hoping the health of both Simmons and Rice at training camp allows for the offense to be as potent as it always is heading into 2025. Related: Chiefs' Patrick Mahomes Offers Positive Scouting Report On Josh Simmons Related: 'Hollywood' Brown 'Grateful' For Second Chiefs Chance This story was originally reported by Athlon Sports on Jun 19, 2025, where it first appeared.
