Latest news with #AlisonChilton
BBC News
11 hours ago
- Health
- BBC News
Manchester care home 'left resident smelling of urine'
A nursing home where one resident was left "smelling of urine" and others were not helped to eat has been placed in special Parks Care Home, in the Gorton area of Manchester, was rated inadequate across the board by inspectors from the Care Quality Commission (CQC).Alison Chilton, from the CQC, said the regulator expected to see rapid improvement after the "totally unacceptable" findings, which included five breaches of legal Health Care, which runs the home, has been contacted for comment. 'Performing badly' Ms Chilton said: "It was concerning to see that poor leadership and ineffective risk management had led to people being placed at harm in a place they call home."Inspectors from the CQC visited the home, which looks after up to 120 adults living with dementia and other physical disabilities, between February and visit came as a follow-up to one held in 2024 after which they warned of poor risk assessments, storing of medicines and inadequate staffing levels. Inspectors have now taken action to place the home in special measures after finding the service had failed to improve and was "performing badly" in all areas. 'Horrendous and filthy' Among the issues noted was a rise in infectious illnesses among found that staff levels were "insufficient" to meet the needs of those living there with many patients not being helped to relatives told the CQC staff had spent no time with their loved ones, with some describing poor hygiene practices with residents left in the same clothes for relative told inspectors that their loved one "often smelled of urine" and "sometimes had on other people's clothes".Inspectors found the environment in the home was not safe, with damaged wardrobes, floors and radiators set to a dangerous relative told the agency her loved one's toilet was left "horrendous and filthy" while inspectors found some bedroom floors "felt sticky and unclean" with bedding in some cases found Chilton said many residents were not supported to eat at meal times, no adjustments were made to solve language barriers and staff were often "too busy" to help those in confirmed the CQC had "begun the process of taking regulatory action to address the concerns".She said Advinia Care Homes Ltd would have the right to appeal. Listen to the best of BBC Radio Manchester on Sounds and follow BBC Manchester on Facebook, X, and Instagram. You can also send story ideas via Whatsapp to 0808 100 2230.
BBC News
21-05-2025
- Health
- BBC News
Trust's wards for elderly downgraded after whistleblowers speak out
A hospital trust has been warned to improve its provision for elderly people with mental health problems after concerns were raised by Care Quality Commission (CQC) report on wards for older people with mental health problems, run by Pennine Care NHS Foundation Trust, follows an inspection in downgraded the overall rating for these wards from good to requires improvement after they were last visited in McDougall, executive director of quality, nursing & healthcare professionals at the trust, said efforts were underway to deliver a "robust improvement plan". The trust, which covers Bury, Rochdale, Oldham, Tameside and Stockport boroughs, has been told by the CQC to make improvements over care, staffing levels, and training to ensure it meet the needs of patients. It was also found to have breached regulations related to consent to care and treatment, and people's Chilton, CQC deputy director of operations in the north west, thanked people using the service and staff for their "bravery in sharing their concerns". 'No training' Some relatives and carers were unhappy their visiting hours were restricted to only an hour with their relative, the report found. Inspectors also found it was unclear whether people not detained under the Mental Health Act could leave the wards freely, and patients did not always have a clear understanding of their Chilton said wards did not have enough permanent staff, and people were cared for by staff not "familiar to them, particularly at night". She said staff did not have time to "sit down and talk to people and give them the social interaction they need".The inspector was concerned many staff caring for people with dementia had no dementia awareness added: "However, despite these issues, people and their relatives felt that wards were clean and well maintained which helped to keep them or their loved ones McDougall said the inspection "highlighted challenges" but also recognised positives like the ward environment and compassionate care by staff."We are already delivering a robust improvement plan focused on strengthening clinical standards, patient engagement, staff training and ward leadership," he said. Listen to the best of BBC Radio Manchester on Sounds and follow BBC Manchester on Facebook, X, and Instagram. You can also send story ideas via Whatsapp to 0808 100 2230.
