Latest news with #AhmedMahboob
Gulf Today
3 days ago
- Automotive
- Gulf Today
RTA reduces vehicle licencing services by 74%
Dubai's Roads and Transport Authority (RTA) has consolidated vehicle licencing services, reducing the total number from 54 to 14 services, resulting in a drop of 74%. This step is part of the ongoing efforts to provide a unified and integrated digital experience that is seamless, secure, and focused on enhancing customer happiness. It aligns with the Government of Dubai's drive to deliver public services that meet customer expectations and improve the quality of life across the emirate. Ahmed Mahboob, CEO of the Licencing Agency at RTA, stated, 'This step is part of the '360 Comprehensive Services' plan – a new, integrated vision built on a holistic methodology that targets key areas and efficiently supports Dubai's strategic goals of delivering seamless, proactive, and personalised services that meet rising expectations and evolving needs. The initiative also aligns with the rollout of multiple services via the unified 'Dubai Now' app, enhancing operational efficiency and ensuring greater integration with other government platforms.' 'The RTA remains committed to realising its vision and mission of establishing Dubai as a global leader in smart road and transport systems, and a benchmark for seamless, sustainable, and innovative mobility. This also aligns with efforts to elevate Dubai's standing in government service excellence and advance its ambition to become the world's most digitally advanced city,' Mahboob said. He added: 'The integration of services represents a positive advancement that has enabled the reengineering of vehicle licensing procedures. This approach simplifies the customer journey, reduces the number of steps and physical visits required, and shortens processing times. It reflects a firm commitment to raising service standards for both individual and corporate clients in line with top international benchmarks. 'The integration also supports the strategy to advance smart systems and solutions by delivering enhanced services, streamlining procedures, and improving both operational efficiency and sustainability in service delivery.' The initiative is based on the adoption of advanced technologies and the integration of data with local and federal entities, aimed at enhancing licencing services and reducing procedural steps and requirements. Electronic signature functionality has been introduced through the UAE Pass digital identity, allowing access to all RTA services through a unified platform that serves vehicle owners, drivers, and public transport users.
Hi Dubai
3 days ago
- Automotive
- Hi Dubai
RTA Cuts Vehicle Licensing Services by 74% to Streamline Customer Experience
Dubai's Roads and Transport Authority (RTA) has reduced its vehicle licensing services from 54 to just 14, marking a 74% drop as part of a major digital transformation initiative aimed at enhancing customer experience and service efficiency. The move is part of the RTA's '360 Comprehensive Services' plan, which seeks to unify and simplify public services through a holistic, tech-driven approach. The goal is to deliver faster, more seamless, and personalized services in line with Dubai's vision to become the world's most digitally advanced city. Ahmed Mahboob, CEO of the RTA's Licensing Agency, said the overhaul aligns with broader government strategies to elevate Dubai's service excellence. 'The integration reengineers licensing procedures, reduces physical visits, shortens processing times, and supports smart mobility,' he noted. Key features of the transformation include the consolidation of services through the 'Dubai Now' app and the adoption of the UAE Pass for secure, unified digital access. One notable improvement is the Request for Vehicle Registration Certificate, which previously required 13 separate service steps but is now processed through a single, streamlined transaction. Six export and transfer-related services have also been merged under one unified category, 'Vehicle Registration Cancellation,' while service titles across the platform have been revised for clarity. By integrating with local and federal entities and adopting advanced technologies, the RTA aims to improve operational sustainability, efficiency, and the overall quality of life for both individual and corporate users. The initiative reinforces Dubai's ambition to set global benchmarks in smart transport and public service delivery. News Source: Emirates News Agency
Gulf Business
3 days ago
- Automotive
- Gulf Business
Dubai cuts vehicle licensing services by 74% in major streamlining drive
Image: Dubai Media Office/ RTA Dubai's Roads and Transport Authority (RTA) has reduced its total number of vehicle licensing services from 54 to 14, marking a 74 per cent reduction in services as part of a major effort to enhance operational efficiency and deliver a seamless digital experience to customers. Ahmed Mahboob, CEO of the Licensing Agency at RTA, said the consolidation is part of the authority's '360 Comprehensive Services' plan, an integrated approach designed to align with Dubai's strategic objectives of delivering streamlined and personalised government services. 'This step is part of the '360 Comprehensive Services' plan – a new, integrated vision built on a holistic methodology that targets key areas and efficiently supports Dubai's strategic goals of delivering seamless, proactive, and personalised services that meet rising expectations and evolving needs,' said Mahboob. 'The initiative also aligns with the rollout of multiple services via the unified 'Dubai Now' app, enhancing operational efficiency and ensuring greater integration with other government platforms,' he added. Mahboob added that the RTA remains committed to establishing Dubai as a global benchmark for smart and sustainable transport systems, and to improving its standing in government service excellence. 'This also aligns with efforts to elevate Dubai's standing in government service excellence and advance its ambition to become the world's most digitally advanced city,' he said. Read: Simplified customer journeys with cut in vehicle licensing services The reengineering of vehicle licensing procedures has simplified customer journeys, reduced the number of steps and physical visits required, and cut processing times, according to the RTA. The reforms aim to raise service standards for both individuals and corporate clients, aligning with top international benchmarks. The initiative is supported by advanced technologies and deeper integration of data between local and federal entities. A key feature includes the introduction of electronic signatures via UAE Pass, enabling full digital access to Among the services streamlined is the Request for Vehicle Registration Certificate, which previously required 13 separate service requests but has now been consolidated into a single digital transaction. Additionally, six services related to vehicle export and transfer have been merged under a new unified service named 'Vehicle Registration Cancellation', and several service titles have been revised for clarity and simplicity.
Zawya
3 days ago
- Automotive
- Zawya
RTA reducing vehicle licensing services by 74% to 14 services
DUBAI: Dubai's Roads and Transport Authority (RTA) has consolidated vehicle licensing services, reducing the total number from 54 to 14 services, resulting in a drop of 74%. This step is part of the ongoing efforts to provide a unified and integrated digital experience that is seamless, secure, and focused on enhancing customer happiness. It aligns with the Government of Dubai's drive to deliver public services that meet customer expectations and improve the quality of life across the emirate. Ahmed Mahboob, CEO of the Licensing Agency at RTA, stated, 'This step is part of the '360 Comprehensive Services' plan – a new, integrated vision built on a holistic methodology that targets key areas and efficiently supports Dubai's strategic goals of delivering seamless, proactive, and personalised services that meet rising expectations and evolving needs. The initiative also aligns with the rollout of multiple services via the unified 'Dubai Now' app, enhancing operational efficiency and ensuring greater integration with other government platforms.' 'The RTA remains committed to realising its vision and mission of establishing Dubai as a global leader in smart road and transport systems, and a benchmark for seamless, sustainable, and innovative mobility. This also aligns with efforts to elevate Dubai's standing in government service excellence and advance its ambition to become the world's most digitally advanced city,' Mahboob said. He added: 'The integration of services represents a positive advancement that has enabled the reengineering of vehicle licensing procedures. This approach simplifies the customer journey, reduces the number of steps and physical visits required, and shortens processing times. It reflects a firm commitment to raising service standards for both individual and corporate clients in line with top international benchmarks. The integration also supports the strategy to advance smart systems and solutions by delivering enhanced services, streamlining procedures, and improving both operational efficiency and sustainability in service delivery.' The initiative is based on the adoption of advanced technologies and the integration of data with local and federal entities, aimed at enhancing licensing services and reducing procedural steps and requirements. Electronic signature functionality has been introduced through the UAE Pass digital identity, allowing access to all RTA services through a unified platform that serves vehicle owners, drivers, and public transport users. Among the key vehicle licensing services streamlined is the Request for Vehicle Registration Certificate. Previously, the process required 13 separate service requests. This has now been consolidated into a single streamlined transaction. Additionally, the titles of several services have been revised, and six services related to export and transfer have been merged into a unified service under the name 'Vehicle Registration Cancellation'.
Arabian Business
4 days ago
- Automotive
- Arabian Business
RTA slashes Dubai vehicle licensing services by 74%
The Roads and Transport Authority (RTA) has reduced Dubai vehicle licensing services by 74 per cent in major digital transformation push. As part of an ongoing push toward delivering smarter and more efficient government services, the RTA reduced the number of vehicle licensing services from 54 to just 14, The 74 per cent reduction is aimed at streamlining operations, enhancing customer satisfaction, and accelerating the emirate's smart transformation goals. Dubai vehicle licences The move is part of the '360 Comprehensive Services' plan, an initiative designed to reengineer public services by integrating advanced digital technologies, simplifying processes, and aligning with the Dubai Government's vision to become the world's most digitally advanced city. Ahmed Mahboob, CEO of the Licensing Agency at RTA, said: 'The RTA remains committed to realising its vision and mission of establishing Dubai as a global leader in smart road and transport systems, and a benchmark for seamless, sustainable, and innovative mobility. 'This also aligns with efforts to elevate Dubai's standing in government service excellence and advance its ambition to become the world's most digitally advanced city'. 'The integration of services represents a positive advancement that has enabled the reengineering of vehicle licensing procedures. This approach simplifies the customer journey, reduces the number of steps and physical visits required, and shortens processing times. What's changing for Dubai drivers and vehicle owners? The reform significantly simplifies the vehicle licensing journey, with key highlights including: Request for Vehicle Registration Certificate: Previously involved 13 separate service steps — now consolidated into one streamlined process Export and transfer services: Six separate services have been merged into a single, simplified transaction under 'Vehicle Registration Cancellation' Plate delivery integration: Customers can now complete the plate collection process remotely, fully integrated with the UAE Pass and delivery systems The service overhaul is powered by advanced technologies and real-time data integration with local and federal government entities, enabling faster transaction times, reduced physical touchpoints, improved sustainability and operational efficiency and better service for both individual and corporate users.
