Latest news with #360ServicesPolicy
Time of India
2 days ago
- Business
- Time of India
Dubai now gets free Wi-Fi service at all bus and marine transport stations
Dubai commuters now have free Wi-Fi at all bus and marine stations, as part of RTA's digital upgrade with e&./ Image: DXB Media Office Dubai's Roads and Transport Authority (RTA) has officially completed the rollout of free Wi-Fi service across all 43 bus and marine transport stations in the city, offering passengers seamless internet access while commuting. The announcement was made on Tuesday, June 17, 2025, and is part of a joint initiative with telecom provider e& (formerly Etisalat). The service allows commuters to stay connected through their smartphones, tablets, and laptops, whether they are waiting for a bus or boarding marine transport. The RTA noted that this move is a key step in its broader digital transformation strategy, which supports Dubai's vision to become the world's smartest and happiest city. 'The initiative is part of [our] ongoing efforts to accelerate digital transformation across all our services,' RTA said in a statement. This latest initiative builds on earlier steps taken by the RTA to enhance digital services. In March 2025, the authority launched its 360 Services Policy, designed to reduce the need for in-person visits by shifting toward self-service models. These digital platforms, such as the Dubai Now app, make it easier for users to access transport-related services remotely. The free Wi-Fi coverage now includes: 21 public bus stations 22 marine transport stations This brings the total number of connected locations to 43, covering a wide network across the emirate. The RTA has confirmed that the Wi-Fi service will undergo continuous evaluation and future enhancement, to ensure the network delivers high-quality, reliable connectivity across all public transport modes. The goal, according to the RTA, is to ensure 'quality connectivity for passengers using buses and marine transport across the emirate.' RTA emphasized that the project is aimed at catering to diverse commuter needs, making journeys more convenient and productive. By allowing passengers to stay connected while on the move, the authority hopes to enhance daily commuting experiences and contribute to the city's happiness and digital accessibility targets.
Gulf Today
15-05-2025
- Automotive
- Gulf Today
Dubai firm to launch AI-powered parking app
Dubai-based company 'Xpace' is set to launch an AI-driven smart parking application designed to streamline the process of finding and securing parking spots within cities. The service will initially roll out in new areas of Dubai, with plans to gradually expand to other cities across the UAE. 'Xpace' app leverages advanced algorithms to analyse traffic patterns, mobility trends, and local events, providing real-time data on available parking spaces. The platform offers its services entirely free of charge. Users can pre-book parking spots and gain automatic access through electronic gates without human intervention or delays. The app features a user-friendly interface and diverse parking reservation options. Powered by sophisticated AI algorithms, the app analyses traffic flow, recurring behaviours, and local events to deliver precise, instant information on parking availability. 'Xpace' prioritises digital security and data privacy, ensuring all user identities and information are protected. Marat Shutanov, CEO of 'Xpace,' emphasised that the platform represents 'a new generation of digital infrastructure, operating autonomously with high efficiency and reshaping the urban experience to be smarter, smoother, and aligned with future needs.' He added, 'Choosing Dubai as the starting point for 'Xpace' was a natural decision, as the city not only keeps pace with the future but actively shapes it, consistently driving innovation.' 'Xpace' app redefines the parking experience by addressing a major daily challenge, saving time and effort spent searching for available spots. This, in turn, reduces traffic congestion and carbon emissions, enhancing urban transportation efficiency and aligning with the vision of smart cities. Recently, Dubai's Roads and Transport Authority (RTA) has launched the next-generation 360 Services Policy, aimed at enhancing customer experience by providing integrated, seamless, and proactive digital services without requiring in-person visits.
Emirates 24/7
14-05-2025
- Business
- Emirates 24/7
Ahmed bin Mohammed visits headquarters of General Directorate of Identity and Foreigners Affairs
- His Highness apprised of key strategic imperatives including the 360 Services Policy, service leadership initiatives, and adoption of AI applications Reinforcing the leadership's unwavering commitment to enhance government performance, His Highness Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Second Deputy Ruler of Dubai, visited the headquarters of the General Directorate of Identity and Foreigners Affairs – Dubai. His Highness was welcomed by His Excellency Lieutenant General Mohammed Ahmed Al Marri, Director General of the General Directorate of Identity and Foreigners Affairs – Dubai; Major General Obaid Muhair bin Suroor, Deputy Director General; and the Assistant Directors General. During the visit, His Highness Sheikh Ahmed was accompanied by His Excellency Abdulla Mohammed Al Basti, Secretary General of The Executive Council of Dubai. His Highness praised the efforts and achievements of the General Directorate of Identity and Foreigners Affairs in facilitating procedures, enhancing the customer experience, and adopting the latest technologies, which embody Dubai's vision and elevate its standing as a model for futuristic cities. These efforts serve the goals of comprehensive development, further strengthening Dubai's, and the UAE's, global appeal as top destinations to live, work, and visit. His Highness was briefed on a range of institutional initiatives and development projects that reflect the General Directorate of Identity and Foreigners Affairs' future-focused vision, aligned with the Government of Dubai's strategy to deliver smart, integrated, and human-centric services that meet global standards of excellence. Several strategic imperatives, including the 360 Services Policy, service leadership initiatives, adoption of AI applications and risk management systems, and internal auditing practices, were highlighted during the tour, in addition to institutional efforts at reputation-building, future foresight, employee wellbeing, and promoting sports within the workplace. His Highness Sheikh Ahmed also reviewed the key projects and practices that reflect the pioneering role of the General Directorate of Identity and Foreigners Affairs – Dubai in providing service models that enhance customer trust and contribute to the leadership of the emirate of Dubai and the UAE across various development indices. The visit comes as part of His Highness's ongoing efforts to monitor the performance of government entities, gain insight into their operations, and support their developmental projects – aligned with Dubai's vision for institutional integration and sustainable innovation. His Excellency Lt. General Al Marri expressed deep pride and appreciation about His Highness Sheikh Ahmed's visit. 'We were honoured by the visit of HH Sheikh Ahmed bin Mohammed Al Maktoum, which serves as a powerful source of inspiration and renews motivation to continue our mission of enhancing quality of life through advanced, human-centered smart services and initiatives. His Highness's field engagement with government entities strengthens an innovative work environment and reinforces the belief that institutional excellence in our nation is not a temporary goal, but a deeply rooted culture that promotes social stability and enhances quality of life.' His Excellency added: 'At the General Directorate of Identity and Foreigners Affairs – Dubai, we reaffirm our commitment to being active partners in safeguarding these national achievements by delivering high-quality services that improve individual wellbeing and elevate our country's global standing.' Follow Emirates 24|7 on Google News.
TECHx
12-05-2025
- Business
- TECHx
Dubai Launches Shared Digital Channels Under Digital Dubai
Home » Latest news » Dubai Launches Shared Digital Channels Under Digital Dubai Dubai has launched the Shared Digital Channels Initiative in collaboration with multiple government entities. This marks a major step towards a unified, user-centric digital government model under the leadership of Digital Dubai. The initiative aims to simplify access to government services for residents, businesses, and visitors. It offers seamless, integrated digital platforms that serve various sectors and needs. The launch took place in the presence of Abdulla Mohammed Al Basti, Secretary-General of The Executive Council of Dubai, and Hamad Obaid Al Mansoori, Director-General of Digital Dubai. This milestone follows the approval of the initiative in February 2025 by H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum. He is the Crown Prince of Dubai, Deputy Prime Minister, Minister of Defence, and Chairman of The Executive Council of Dubai. The initiative provides government services through seven unified platforms: Dubai Now for individuals for individuals Invest in Dubai for businesses for businesses Visit Dubai for tourism for tourism Four other platforms covering transport, justice, construction, and trade Digital Dubai is leading the project. It aligns with the mandate to oversee shared digital channels and supports the city's digital strategy. It contributes to the goals of the 360 Services Policy, aiming for 100% unified, integrated digital platforms. Abdulla Mohammed Al Basti emphasized that the initiative is guided by the vision of H.H. Sheikh Mohammed bin Rashid Al Maktoum and H.H. Sheikh Hamdan. The focus is on proactive, future-ready service experiences. These efforts reinforce Dubai's global standing in digital service delivery. He said the initiative reflects the government's commitment to seamless digital services through round-the-clock, dedicated platforms. It also boosts Dubai's status as a tech-driven, innovation-first hub. Mattar Al Tayer, Director-General of the RTA, stated that digital channels are the primary means for customers to access services. The initiative supports platform unification, reducing the need for multiple service windows. He highlighted the Shared Mobility Channel. It provides access to all mobility services, public or private, through one interface. Public transport, shared mobility, and taxis served 747.1 million riders in 2024. Dubai now has 2.5 million registered vehicles and 39 million active nol cards. Helal Saeed Almarri, Director-General of the Dubai Department of Economy and Tourism, said the initiative is a strategic leap. It builds trust, saves time, and opens up opportunities for individuals and businesses alike. He noted the move is aligned with the Dubai Economic Agenda D33. The initiative supports systems that help businesses grow, simplify life for residents, and attract global talent. Hamad Obaid Al Mansoori of Digital Dubai said digital channels have been key to past achievements. He emphasized the need to move forward with bold, transformative initiatives using AI and advanced tech. He added that a well-defined roadmap is in place. It aims to simplify lives, enable economic growth, and push Dubai's digital ecosystem into its next phase. Marwan Ahmed bin Ghalita, Acting Director-General of Dubai Municipality, noted the initiative supports a future-ready city model. Integrated services and data exchange will enhance the user experience and boost efficiency. Prof. Saif Ghanem Al Suwaidi, Director-General of Dubai Courts, said that easy access to services is essential for quality of life. He called this step a clear expression of Dubai's forward-looking leadership. Sultan Ahmed bin Sulayem, CEO of DP World, said unified service channels boost economic activity. The logistics and trade channel will streamline commercial operations and support cross-border trade. He linked the initiative to the goals of Dubai Economic Agenda D33, which targets AED 25.6 trillion in external trade over the next decade. Approved by H.H. Sheikh Hamdan, the initiative is a milestone in building a future-ready digital ecosystem. It enhances life quality, attracts global enterprises, and fosters innovation in service delivery. It also aims to: Deliver personalised, proactive services through a unified customer profile Integrate public and private sector services via interoperable platforms Maintain high standards of cybersecurity and data governance The Shared Digital Channels Initiative will create smarter, seamless digital experiences. All Dubai government services will eventually be offered through these seven platforms, eliminating the need for multiple access points. Other goals include better operational efficiency, reduced redundancy, and sustainability through resource optimisation. Data insights will help anticipate trends and improve service delivery. This digital shift, under the Digital Dubai vision, is designed to simplify life and accelerate growth across all segments.
Hi Dubai
12-05-2025
- Business
- Hi Dubai
Dubai Launches Shared Digital Channels to Transform Government Services
Dubai has launched the Shared Digital Channels Initiative, a major step toward creating a unified digital government ecosystem that simplifies access to services for residents, businesses, and visitors. Announced in the presence of top government officials and led by Digital Dubai, the initiative consolidates services across seven specialised platforms, including Dubai Now, Invest in Dubai, and Visit Dubai. It aims to deliver seamless, integrated experiences through a single digital interface, moving away from fragmented service windows. Approved by H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum in February 2025, the initiative supports the emirate's goal of becoming one of the world's top three cities in digital and human-centric service delivery. It also aligns with the Dubai Economic Agenda D33 and the 360 Services Policy. Digital Dubai Director-General Hamad Obaid Al Mansoori said the initiative will leverage technologies such as artificial intelligence to offer personalised, proactive, and secure services. The move is designed to boost operational efficiency, reduce redundancies, and promote sustainability. Leaders from key entities including Dubai Courts, RTA, DP World, and Dubai Municipality praised the initiative's potential to streamline processes, enhance quality of life, and strengthen Dubai's global competitiveness across sectors such as mobility, justice, trade, and tourism. With over 747 million public transport riders in 2024 and 2.5 million registered vehicles, the initiative's mobility platform alone highlights the scale and impact of integrated services. Ultimately, all Dubai government services will be available through these unified channels—ensuring frictionless, round-the-clock access and reinforcing Dubai's reputation as a global hub for innovation and digital excellence. News Source: Emirates News Agency
