62% of Gen Z workers skeptical about AI's promise: Report
As AI tools become more common in classrooms and offices, a surprising trend has emerged: Generation Z is questioning their value. According to GoTo's Pulse of Work 2025 report, 62% of Gen Z workers believe AI is overhyped. That's not just a passing complaint -- it's a cultural shift from enthusiasm to healthy skepticism.TECH SAVVY, NOT GULLIBLEDespite growing up online, Gen Z isn't against technology -- they're wary of overpromises. Having seen the crypto crash and the metaverse fizzle, they aren't easily convinced by buzz.advertisementSo when it comes to AI, they aren't impressed by flashy claims. They ask serious questions: Is it reliable? Does it understand real-world context? Can it truly replace human judgment? Often, the answer is no. As a result, they're cautious, cross-checking AI outputs rather than accepting them at face value.UNDERUSED TOOLS, UNMET POTENTIAL
Despite high interest, AI tools aren't being fully utilised. Across all age groups, 86% admit they're not using AI to its full potential -- Gen Z is only at 78%.Many young professionals can use ChatGPT or Zapier for basic tasks like editing and email drafting, but struggle to apply AI to strategic or analytical work.Simply put, they have the tools, but not yet the use-cases or training to make them work harder.THE HIDDEN COST OF LOW ADOPTIONadvertisementThe report highlights a staggering opportunity cost: workers spend about 2.6 hours per day -- 13 hours a week-- on tasks AI could handle, translating to $2.9 trillion in annual gains in the US alone.Yet Gen Z remains cautious. They're not afraid of AI, they're demanding it earn its place by solving real problems, not just boosting efficiency.TRUST TRAINING AND TARGETED USEso reserved? For one, training is lacking. Nearly 82% of workers don't feel confident applying AI in everyday work, and 87% say they haven't received proper training.Add in worries over accuracy, 86% of employees doubt AI's outputs, and the result is a trust gap.Moreover, most current AI applications target repetitive tasks, while Gen Z is often asking for help with more complex challenges like decision-making and conflict resolution.TURNING DOUBT INTO DIRECTIONThe Gen Z response isn't rejection, t's a call to action. They want companies to match AI tools with real roles, not buzz.They want clear policies, proper training, and access to advanced AI. And they're ready to choose tech tools over perks: 61% say they'd prefer access to AI tools over traditional workplace benefits.A SMARTER TECH FUTUREGen Z's stance on AI isn't anti-tech, it's pro-transparency. Their standard isn't blind adoption, it's accountability.Rather than stopping AI's momentum, they're steering it toward practical, human-centered outcomes. In their hands, the future of AI may be less about hype and more about real benefit, and that's exactly what smart companies should aim for.
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Mint
an hour ago
- Mint
Air India bookings down 20 pc; fares dip up to 15 pc after Dreamliner crash
Air India flight bookings have dipped by around 20 per cent on international as well as domestic routes, while average fares have dropped by 8 to 15 oer cent as an effect of the Ahmedabad plane crash last week, Indian Association of Tour Operators (IATO) President Ravi Gosain said on Friday as per a report. The Air India plane crash on June 12 shocked the nation as AI-171 carrying 242 passengers and crew members crashed in Ahmedabad. All on board expect one died on the spot, with the total death toll being pegged at over 270 considering that the Boeing 787 Dreamliner crashed into a residential building in the Meghaninagar area of the city shortly after takeoff. An Air India spokesperson did not respond to a query seeking comments from the airline, PTI reported. "Following the unfortunate incident involving Air India, we have observed a temporary decline in bookings, particularly on international sectors. While the exact percentage varies by route, our estimates indicate a dip of around 18–22 per cent on international bookings and a 10–12 per cent decline domestically in the immediate aftermath. However, this appears to be a short-term sentiment-driven reaction, as confidence typically stabilizes over time," Gosain was quoted as saying by PTI. IATO president Ravi Gosain also informed that a moderate fare adjustment had been observed across key routes of Air India, dropping by up to 12 per cent on domestic routes and 15 per cent on international ones. "On an average, ticket prices have reduced by 8–12 per cent on domestic sectors where the airline competes directly with low cost carriers like IndiGo and Akasa. On international routes, especially to Europe and Southeast Asia, fares have seen a drop of 10–15 per cent, depending on route occupancy and competition. These reductions are mix of promotional strategies and yield correction due to lowered demand," Gosain told the news agency. Asked whether there have been cancellations by travellers for Air India flights booked via tour operators, the IATO president said, "Yes, we have witnessed a noticeable rise in cancellations, particularly from corporate and high-end leisure travellers who prefer to switch to alternative carriers". He informed that the increase in cancellations was 15–18 per cent internationally, and 8–10 per cent domestically over the past week. However, this trend may normalise in the coming days as no systemic safety issue has been reported and authorities like DGCA reaffirm Air India's compliance with international safety standards. Federation of Associations in Indian Tourism & Hospitality (FAITH) General Secretary Rajiv Mehra also shared that an up to 20 per cent decline in bookings has been observed for Air India flights while the fares have turned cheaper by about 10 per cent on certain sectors where there is high competition with other carriers. "As far as Air India is concerned, fares are around 10 per cent cheaper for both domestic and international routes than other airlines on certain sectors. Besides, there is a 15-20 per cent decline in new bookings for Air India flights on domestic as well as international routes after the crash," Mehra said. He asserted that all airlines have to pull up their socks as far as aircraft maintenance is concerned, to ensure passengers.
