
Why Greener Energy Group "promise" to save you money on your heating
Now in its eleventh year, Paisley-based Greener Energy Group takes a complex subject and turns it into a very simple proposition: installations only proceed when they are calculated to be 100 per cent right for a customer's home and personal needs.
Compliance manager Munro Grierson, who heads up training and compliance, is part of a team of experts who travel the length and breadth of Scotland to visit customers and understand how they live in their home, what they do, and what their concerns and aims are. 'We follow this up with lots of calculations, including technical surveys and heat calculations, to gauge precisely what every individual home needs,' he explains. Nor does it stop there. The company has an exceptional after-sales service and follows up customers to ensure they are on the right tariffs – and can benefit from the best tariffs and deals through partnerships Greener Energy Group has with Octopus, HIVE and others.
'Five years ago, most customers were motivated to change to greener alternatives for environmental reasons,' says Grierson. 'But the hike in the cost of electricity has had a huge impact and switched the focus to reducing energy bills, so green doesn't win votes anymore. However, I can promise customers we will save them money on their heating bills – and in addition they will also be helping the planet by reducing their carbon footprint. With today's renewables you can do it all.'
The industry has also changed dramatically. 'What makes a difference is being able to help customers ensure they are on the right tariff. The award-winning product range we use is more advanced and because of battery intelligence, it can tell when you can save energy, when to use it, and when it can sell some back and help boost the grid, while heat pumps are more powerful and now use cleaner, natural refrigerants.'
While the renewable energy sector has become much more sophisticated, old myths still abound and much of the information made public is not true, much to Grierson's frustration. 'There is still a lot of misinformation in the media,' he says. 'However, the wrong products will not deliver the best results, so when people say a heat pump is not effective, likely it was not the right solution to begin with. The reason we do heat calculations so precisely is to ensure the right heat pump is installed for that home.'
(Image: Greener Energy Group) He continues: 'Batteries, which are located externally and are subject to stringent safety regulations, need to be used much more as they work in tandem with solar to provide free power. The latest batteries can use smart tariffs to buy electricity when demand is low to use when it is high – and sell it back to the grid to make profit. While the technology will continue to develop and products will become more powerful and efficient, with batteries the most exciting innovation is smart intelligence, which stores energy, sets your heating schedules and responds to demand to help smart grids optimize the use of energy.'
For most people, accessing renewable energy products is entirely dependent on government incentives such as grant funding and loans. Currently the government offers a grant of £7,500 to qualifying homes for a heat pump installation. In addition, there is also a £7,500 interest-free loan scheme. 'These incentives are vital, yet paradoxically, the funding application process in Scotland is unnecessarily time-consuming and so bureaucratic it scares people off,' says Grierson. To overcome this, Greener Energy Group has a team dedicated solely to going through the application process with customers from start to finish. The company also offers credit facilities with interest-free funding on selective products.
Born and brought up in the Scottish Highlands, Grierson studied environmental architecture at Aberdeen University prior to working for one of the major energy companies in England. His encyclopaedic knowledge is matched by a genuine passion, the latter almost palpable. 'I have an eight-year-old daughter, so my main motivation is to help give our children and grandchildren a better world to live in,' he says. 'That said, my greatest inspiration is our customers - and nothing beats the buzz from a great customer review.' (Greener Energy Group has a five-star Trustpilot rating.)
'This is an exciting, innovative and fast-moving industry and our aim is to reach out to as many people as possible and ensure they have the best products to take full advantage of the technology available to save money – and benefit the planet.'
www.greenerenergygroup.co.uk

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