
For passenger safety, DTC will monitor all its buses in real-time. Here's how
To ensure safety of passengers, avoid accidents, and stop drivers from speeding, the Delhi Transport Corporation (DTC) has asked its depot managers to ensure that all buses in the fleet are integrated into the Bus Management System (BMS) dashboard, which will be monitored through a control and command centre on a real-time basis.
The BMS initiative was introduced last year by then AAP transport minister Kailash Gahlot to monitor buses using GPS (Global Positioning System) data to stop drivers from speeding, jumping red lights, and not stopping at designated bus stops.
'The object of the BMS dashboard was to assess and compare the performance of depots using key performance indicators (KPIs), and to take corrective measures for any underperforming depot,' said an official.
Officials said the directions came at a meeting of DTC officials on May 7. 'Around 80 TATA buses are yet to be integrated with BMS. The Strategic Business Unit has been instructed to issue necessary directions to TATA to immediately share details of its buses with the BMS vendor and ensure that the integration is completed without further delay,' read the minutes of the meeting.
Also, all depot managers have been directed to verify the functioning of Intelligent Transport System (ITS) devices on the buses, it added.
Officials said directions have been issued to impose penalties on 'non-functioning systems' in accordance with the terms of the Service Level Agreement between DTC and TATA. Further, DTC has asked its depots to submit a comprehensive weekly report every Monday on region-wise infractions and depot-specific violations, among others.
'Performance across depot-level KPIs was reviewed… Kalkaji Depot was praised for its initiative to impose penalties on concessionaires (TATA/Jay Bharat Maruti) for non-compliance and infractions. However, BBM Depot, Hasanpur Depot, and Nand Nagari Depot were flagged as defaulters for not enforcing penalties on concessionaires,' read the minutes.
Further, all depot managers have been instructed to ensure active monitoring through BMS.
The DTC has also asked its operations department to seek explanations for inaction from defaulters and to constitute a committee of regional managers (RMs) to monitor the reasons behind lower earnings. 'Depot performance review meetings will now be held every 15 days…,' said an official.
Officials said DTC has sought regular inspections of depots. 'Also, a standard depot inspection programme is to be developed to ensure uniformity and accountability in inspection reporting, which will focus on clean and well-maintained buses to improve public visibility of DTC,' said an official.
There are 2,152 electric buses in Delhi, of which 1,752 buses are run by DTC and 400 under the DIMTS-Cluster scheme. On average, 40 lakh people travel by buses in Delhi every day.
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