TECHx Media ServiceNow Acquires Moveworks for $2.85B
ServiceNow (NYSE: NOW), an AI-powered business transformation company, has announced the acquisition of Moveworks, a provider of AI assistant and enterprise search technology, for $2.85 billion. This acquisition combines ServiceNow's agentic AI and automation capabilities with Moveworks' AI-driven assistant, offering businesses an enhanced experience for employees and improving operational efficiency across all departments.
The deal will enable ServiceNow to accelerate the adoption of AI across enterprises by integrating Moveworks' front-end AI assistant with its platform. This collaboration aims to redefine employee engagement by offering a universal AI assistant and advanced enterprise search to automate tasks and improve productivity.
ServiceNow's new AI solution has quickly become its fastest-growing product, with nearly 1,000 AI customers and $200 million in annual contract value (ACV) for its Pro Plus AI solution as of December 31, 2024. Moveworks has also seen exceptional adoption of its AI assistant, serving major clients like Palo Alto Networks, Siemens, Toyota, and Unilever. The combination of the two companies' technologies will expand ServiceNow's reach to nearly 5 million employees in just 18 months, further integrating AI across enterprise workflows, from HR and sales to finance and IT.
Amit Zavery, ServiceNow's President and Chief Product Officer, emphasized that the acquisition of Moveworks would drive agentic AI-powered business transformation. The integration of Moveworks' AI assistant with ServiceNow's powerful AI-driven workflow automation will streamline business processes and improve the user experience for employees across every organization.
The transaction strengthens ServiceNow's position in the rapidly growing market for AI solutions, especially in CRM and customer service, by offering a more cohesive experience for sales, fulfillment, and service on a single platform. ServiceNow and Moveworks already share around 250 mutual customers, with ServiceNow integrated into over 100 of Moveworks' technology platforms.
The acquisition is expected to close in the second half of 2025, subject to regulatory approval. ServiceNow will pay $2.85 billion for Moveworks in a combination of cash and stock. J.P. Morgan Securities LLC and Tidal Partners LLC served as financial advisors to ServiceNow.
This strategic move positions ServiceNow to redefine the future of AI in business, accelerating enterprise-wide AI adoption and creating powerful new opportunities for businesses to automate workflows, boost productivity, and improve customer interactions.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
TECHx
4 days ago
- TECHx
Pure Storage Unveils Enterprise Data Cloud Platform
Home » Emerging technologies » Storage » Pure Storage Unveils Enterprise Data Cloud Platform Pure Storage® (NYSE: PSTG), an IT company specializing in advanced data storage technology, has announced the launch of its Enterprise Data Cloud (EDC). This new platform introduces a bold architectural approach to simplify data and storage management. The company revealed that as AI accelerates data growth and business needs evolve, traditional storage methods are no longer efficient. These outdated models often result in silos, fragmentation, and data sprawl. Pure Storage stated that the EDC enables organizations to shift from managing storage infrastructure to managing data. This shift helps reduce risks, cut costs, and improve operational efficiency. According to the company, the EDC provides unified control over data across on-premises, public cloud, and hybrid environments. It allows IT teams to manage data as a single virtualized cloud with intelligent automation and governance. The EDC is delivered through the Pure Storage platform. This platform lets organizations unify data across their environments and manage it through a centralized control plane. The result is simplified, service-based data delivery. Charles Giancarlo, Chairman and CEO of Pure Storage, commented on the launch. He said, 'It's time to stop managing storage and start managing data.' He emphasized that only Pure Storage offers a solution that enables global data estate management at this scale. At the core of the platform is Pure Fusion™, which unifies storage as a pool of adaptable resources. Arrays are self-discoverable and manageable from any system. This eliminates the need for in-depth configuration. New features were also announced: Workload Automation: Pure Fusion now includes presets and remote provisioning for fleetwide file, block, and object. This improves resiliency and reduces compliance risk. Pure Fusion now includes presets and remote provisioning for fleetwide file, block, and object. This improves resiliency and reduces compliance risk. Workflow Orchestration: Admins can deploy workflows across storage, compute, network, and applications using thousands of third-party integrations. Security enhancements were also reported. The company introduced built-in compliance and cyber resilience features. These reduce risk by automating provisioning and data governance. Further partnerships were revealed to enhance the platform's security capabilities: Rubrik Integration: Rubrik Security Cloud works with Pure Fusion for automated threat response. It tags secure SafeMode snapshots for clean data recovery and reduces recovery time to near-zero. Rubrik Security Cloud works with Pure Fusion for automated threat response. It tags secure SafeMode snapshots for clean data recovery and reduces recovery time to near-zero. CrowdStrike Partnership: Pure Storage now supports Falcon LogScale in on-premises environments, providing high-performance log analytics and threat hunting capabilities. Additionally, Pure Protect™ now offers VMware-to-VMware recovery, along with existing recovery to AWS and on-prem environments. This helps customers maintain business continuity with flexible failover options. The company also reported that its AI Copilot is now generally available. This assistant provides personalized, fleet-aware insights across areas like performance, security, and sustainability. Matt Kimball, Vice President & Principal Analyst at Moor Insights & Strategy, shared his view. He said Pure Storage's EDC is 'a tangible shift' in enterprise data management, calling the approach 'bold' and 'actionable.' Pure Storage emphasized that the full potential of an Enterprise Data Cloud requires a platform built from the ground up. With this launch, it aims to combine infrastructure, intelligence, and integrated services into a unified experience.
Tahawul Tech
4 days ago
- Tahawul Tech
'We have an opportunity to unleash a human renaissance by helping our people reach their full potential.' – Jacqui Canney, ServiceNow
ServiceNow has introduced ServiceNow University, an innovative learner experience to empower individuals to grow, develop, and build skills that matter the most. The new world of work is as much about a human transformation as a technological one, and for humans to transform, a safe space is needed outside of one's comfort zone and it is why the science of play in learning is at the core of the ServiceNow University vision. Unlike other learning environments with static, one‑size‑fits‑all programming, ServiceNow University builds skills for the future, flexes with the world's needs, and unlocks full talent potential through a customized learning toolkit—no matter an individual's needs and interests. ServiceNow University is available to organizations and individuals throughout the entire ServiceNow ecosystem—employees, customers, and partners—connecting people to the learning they need to contribute with impact. 'In the age of AI, we have an opportunity to unleash a human renaissance by helping our people reach their full potential, simplify their lives, and focus on the meaningful, innovative work that drives business success,' said Jacqui Canney, chief people and AI enablement officer at ServiceNow. 'The speed of change also demands an agile learning and development approach that focuses as much on how people learn in the flow of work as it does on the right skills people need to thrive. That's why we designed ServiceNow University to foster a culture of continuous learning and adaptation with our people at the center.' According to the third annual research report from ServiceNow and Pearson that will be published in September, agentic AI is set to disrupt millions of jobs, both technical and non‑technical, fueling the demand to upskill. In fact, more than 8 million roles are estimated to transform because of agentic AI in the U.S. alone. Additionally, significant tech workforce growth is expected in all surveyed regions by 2030—from 27% in Germany to 36% in the U.S. to 95% in India. ServiceNow University leverages cutting‑edge AI and a personalized development toolkit to set all learners up for success, whether their role is evolving, or they are diving into a technology‑focused role for the first time. The vast curriculum covering human and technical skills helps talent future‑proof their careers and enable organizations to remain competitive. 'As technology continues to transform the workplace at an unprecedented pace driven by AI, there is a learning imperative that leaders need to address. ServiceNow University is uniquely positioned to help them do just that,' said Jayney Howson, SVP of global learning and development at ServiceNow. 'Built around you and your unique learning journey, it combines the power of AI with the science of play to create an experience that brings together an individual's background, talents, and goals. Whether you're looking to learn a quick new skill or make a complete career change, ServiceNow University delivers learning that is accessible—creating a safe space where people can step outside of their comfort zone, try new things, experiment, fail, and learn.' ServiceNow University equips learners to grow with purpose and contribute with impact Historically, organizations have harnessed a fixed approach to growth and development with scheduled programs, such as 30‑60‑90‑day onboarding cycles, periodic online courses, and mandatory compliance trainings. However, as ever‑evolving technology impacts the way we work, learning experiences must evolve as well. ServiceNow University addresses this need by offering the space to turn skill‑building into a dynamic journey to help ensure learners not only excel today but create resilient career paths for the future, too, broadening the breadth and depth of learning and experiences. Key features include: Completely FREE and gamified with hundreds of on‑demand courses and hands‑on performance‑based assessments in which learners can earn credentials and receive points, badges, and ranks to not only reward personal development but help them advance skills needed for this digitally transformed workforce. with hundreds of on‑demand courses and hands‑on performance‑based assessments in which learners can earn credentials and receive points, badges, and ranks to not only reward personal development but help them advance skills needed for this digitally transformed workforce. AI‑powered unified profile that connects a person's skills, experiences, and achievements in one place to create the 'University of You' with curated content and a free on‑demand catalog, to cultivate engagement and drive tangible growth. that connects a person's skills, experiences, and achievements in one place to create the 'University of You' with curated content and a free on‑demand catalog, to cultivate engagement and drive tangible growth. Comprehensive learning curriculum with intuitive, bite‑sized content for varying skill levels that helps ensure information is easily consumed and retained. ServiceNow University offers a wide range of content across multiple disciplines, including a robust AI learning pathway designed to help learners know, use, and lead with AI in today's rapidly evolving workplace. ServiceNow University also strengthens ServiceNow's existing RiseUp initiative, which helps underrepresented and underserved communities gain better access to technology, knowledge, and opportunities. RiseUp aims to create meaningful career pathways in the tech industry and meet the talent demand for customers and partners. Through ServiceNow University, the company plans to reach 3 million learners by the end of 2027. Availability ServiceNow University is generally available now to ServiceNow employees, customers, partners, and individuals. Learn more about ServiceNow University here.
Web Release
5 days ago
- Web Release
Johnson Controls Launches OpenBlue Workplace in the Middle East
Johnson Controls (NYSE: JCI), the global leader in smart, healthy, and sustainable building solutions, has announced the regional launch of OpenBlue Workplace, a core solution within its comprehensive OpenBlue digital platform. The debut in the United Arab Emirates marks a strategic expansion into the Middle East, positioning Dubai as a launch hub for scalable workplace innovation. According to Grand View Research, the Middle East and Africa smart building market was valued at USD 8.06 billion in 2023 and is projected to reach USD 47.52 billion by 2030, growing at a compound annual growth rate (CAGR) of 28.8%. This growth signals strong regional demand for connected technologies that drive efficiency, elevate workplace experience, and support long-term sustainability goals. OpenBlue Workplace is an Integrated Workplace Management System (IWMS) and Facility Maintenance platform that helps organizations optimize real estate performance through intelligent space utilization, asset management, workplace planning, and people-centric design. It offers robust reporting and analytics capabilities to enhance operational agility and strategic decision-making, while integrating seamlessly with the broader OpenBlue ecosystem, including sensor-driven insights and smart building technologies. 'Organizations in the Middle East are increasingly looking for ways to improve facility performance while enhancing the overall workplace experience,' said Devrim Tekeli, vice president & general manager, MEA, Johnson Controls. 'By launching OpenBlue Workplace in the UAE, using Dubai as a strategic springboard, we're delivering an advanced, integrated solution that empowers businesses to make smarter decisions across their operations.' As a modular solution, OpenBlue Workplace is part of a broader ecosystem within the OpenBlue platform, which includes offerings such as OpenBlue Insights, OpenBlue Companion, OpenBlue Net Zero Advisor and Equipment Performance Advisor. Together, these solutions enable end-to-end transformation of building environments—across energy use, productivity, operations, and occupant wellbeing. Built with cybersecurity and privacy by design, OpenBlue ensures that connected systems and data intelligence remain secure, scalable, and enterprise-ready. According to a recent study, clients adopting OpenBlue solutions have reported measurable outcomes, including up to 10% energy savings, 67% reduction in chiller maintenance, 7% rental premiums, a 155% return on investment, and payback periods as short as eight months. These benefits reinforce OpenBlue Workplace's ability to deliver both immediate value and long-term sustainability gains. Jamie Cameron, Vice President, Digital Commercial, said, 'OpenBlue Workplace is a cornerstone of our vision to transform buildings through intelligent, connected systems. This solution is tailored for a future where adaptability, insight, and occupant-centric design define success. With Dubai leading digital adoption in the region, the UAE is the ideal launchpad.' The launch strengthens Johnson Controls' global mission to reimagine building performance through smart, data-driven platforms that respond to evolving user needs. With OpenBlue Workplace, organizations gain a strategic toolset to manage space, people, equipment, and sustainability assets within a unified ecosystem—driving performance today and preparing for tomorrow. Join us for an in-person exclusive event to engage with our top experts and learn more about OpenBlue Workplace. Register Now to book your seat!
