First Abu Dhabi Bank implements Intellect Design Arena's AI-powered debt management solution

Intellect Global Consumer Banking (iGCB), a unit of Intellect Design Arena Ltd., has announced the successful implementation of its cutting-edge Debt Management solution by First Abu Dhabi Bank (FAB), the UAE's premier global bank. This milestone is part of FAB's strategic vision to enhance operational efficiency and elevate customer experience by transitioning to a fully digital and automated credit management system.
The debt management solution is part of Intellect's eMACH.ai Lending platform, designed to revolutionize how banks manage loan recovery and collections. By integrating over ten internal subsystems within FAB, the solution ensures real-time visibility into the bank's entire credit portfolio. This digital shift marks a major leap forward in FAB's journey toward full automation of its debt collection operations within the next five years.
With the adoption of eMACH.ai Lending, FAB is streamlining its collection strategies, enhancing collaboration with recovery agencies, and significantly reducing the cost of recovery. The move not only strengthens FAB's digital infrastructure but also reinforces its long-standing commitment to customer-first banking and continuous investment in technology and human capital.
This implementation builds on a trusted partnership between FAB and Intellect Design Arena that began in 2005, reflecting a shared vision to deliver innovative and efficient banking solutions across FAB's global network. As FAB continues its digital transformation, the collaboration with Intellect positions the bank at the forefront of future-ready financial services.
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Aman Shukla is a post-graduate in mass communication . A media enthusiast who has a strong hold on communication ,content writing and copy writing. Aman is currently working as journalist at BusinessUpturn.com

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