
Prudential Singapore partners with IMDA to drive SMEs' adoption of Generative AI
SINGAPORE - Media OutReach Newswire - 27 May 2025 - Prudential Singapore ('Prudential') has launched GenAI XPonential, a new programme in partnership with the Infocomm Media Development Authority (IMDA) to accelerate the adoption of Generative AI (GenAI) among small and medium-sized enterprises (SMEs). Unveiled by Senior Minister of State for Digital Development and Information, Mr Tan Kiat How, at ATxEnterprise - an Asia Tech x Singapore (ATxSG) event held today - the programme is in support of the Digital Enterprise Blueprint and aims to equip SMEs with practical knowledge and real-world use cases to strengthen AI adoption.
As part of the programme, SMEs will gain access to a series of up to 10 bite-sized explainer videos and up to four hands-on workshops co-created and hosted by Prudential and its Talent Engagement Ecosystem (TEE-Up)1 partner, Republic Polytechnic. The first two videos on GenAI-enabled Customer Engagement Chatbots and GenAI-enabled Sales & Marketing Content Creation will be available on IMDA's CTO-as-a-Service platform for SMEs, and the remaining videos will be rolled out progressively in the second half of 2025. The complementary workshops offered as part of the programme are conducted by Prudential's GenAI domain experts and Republic Polytechnic lecturers.
Prudential has been a long-standing supporter of SMEs through its SME Skills Accelerator Programme2, which equips SMEs with the skills and resources to grow and innovate by upskilling and reskilling their employees. In 2022, the insurer had worked with Ngee Ann Polytechnic and ST Engineering to produce a digital commerce playbook to help SMEs kickstart their digital journey in a safe and secure manner3.
Mr Ben Tan, Chief Distribution Officer, Prudential Singapore, said: 'Having been a long-time supporter of SMEs, who are a key pillar of Singapore's economy, we are proud to deepen our commitment by enabling them to gain access to the latest technologies such as GenAI to fuel business growth. Through practical explainer videos and hands-on workshops conducted by us and Republic Polytechnic, one of our Talent Engagement Ecosystem partners, we aim to equip SMEs with the knowledge and skills to apply GenAI meaningfully in their businesses. These efforts are part of the GenAI XPonential programme, delivered in partnership with IMDA, to help SMEs innovate, grow, and stay competitive in today's digital economy.'
Mr Johnson Poh, Assistant Chief Executive, Sectoral Transformation Group, IMDA, added: 'In today's fast-evolving digital landscape, it is vital to equip our SMEs with the tools and knowledge to harness GenAI effectively. IMDA welcomes the collaboration with Prudential Singapore to ensure that our SMEs can navigate the complexities of this emerging technology, gain the confidence to use GenAI to boost productivity, and remain competitive in an AI-driven economy.'
Collaboration with students to bring GenAI to the fore
Students from Republic Polytechnic's Year 2 and 3 cohorts were engaged to develop the GenAI XPonential tech explainer videos. Guided by experts from IMDA and Prudential, these students explored real-world GenAI applications while honing their videography and editing skills. These students were engaged for their digital fluency and to encourage knowledge sharing. Singapore's youth are among the most active users of GenAI, with 80 per cent4 using the technology at least once a week for tasks such as homework or school-related tasks.
Ms Wong Wai Ling, Director, School of Infocomm, Republic Polytechnic, said: 'This collaboration exemplifies how industry and education can come together to empower both students and SMEs in the GenAI space. Our students had a unique opportunity to translate classroom learning into practical outcomes, co-creating resources that will help local businesses harness the potential of emerging technologies. We are proud to support Singapore's digital future by equipping youth with real-world skills while contributing to the nation's broader upskilling efforts.'
Mr Ben Tan added: 'By involving youth in the creation of educational content for SMEs, the broader initiative nurtures the next generation of AI creators who are confident in using new technologies and eager to drive change. It also encourages intergenerational learning, where students support SMEs in the digital economy, building a future-ready ecosystem grounded in knowledge sharing and innovation.'
This collaboration, supported by the National Youth Council, deepened students' understanding of emerging technologies, served as a platform for them to apply their skills in a real-world setting, and is part of youth outreach initiatives aimed at helping SMEs upskill.
4 Source: https://www.ceiglobal.org/work-and-insights/investigating-parent-views-teen-use-generative-ai
Hashtag: #PrudentialSingapore #IMDA #GenAIXPonential
https://www.prudential.com.sg/
https://www.linkedin.com/company/prudential-assurance-company-singapore
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The issuer is solely responsible for the content of this announcement.
About Prudential Assurance Company Singapore (Pte) Ltd (Prudential Singapore)
Prudential Assurance Company Singapore (Pte) Ltd is one of the top life and health insurance companies in Singapore, serving the financial and protection needs of the country's citizens for 94 years. The company has an AA- Financial Strength Rating from leading credit rating agency Standard & Poor's, with S$57.7 billion funds under management as at 31 December 2024. It delivers a suite of well-rounded product offerings in Protection, Savings and Investment through multiple distribution channels including a network of more than 5,400 financial representatives.
About Infocomm Media Development Authority
The Infocomm Media Development Authority (IMDA) leads Singapore's digital transformation by developing a vibrant digital economy and an inclusive digital society. As Architects of Singapore's Digital Future, we foster growth in Infocomm Technology and Media sectors in concert with progressive regulations, harnessing frontier technologies, and developing local talent and digital infrastructure ecosystems to establish Singapore as a digital metropolis.
For more news and information, visit www.imda.gov.sg or follow IMDA on LinkedIn (IMDAsg) Facebook (IMDAsg) and Instagram (@imdasg).
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The social media landscape is a fragmented one, with the report revealing that six online networks now reach more than 10% weekly with news content, compared to just two a decade ago, but African countries frequently rank among the top global users of social media platforms for news consumption, placing them in what we could term a social-first category alongside countries in Latin America and parts of Asia. This is particularly the case for video-centric platforms like YouTube and TikTok. African countries show some of the highest weekly usage of YouTube for news. More than half of the sampled populations in Kenya (54%, up five percentage points), Morocco (49%), and Nigeria (49%, up five percentage points) reported using YouTube for news, with South Africa also showing significant usage at 42%, although this is down five percentage points since the 2024 DNR. 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In South Africa, Instagram is the lowest of the six social media platforms covered by the report, with only 15% of those surveyed indicating they used it for news, a two percentage-point drop from 2024 and below the global average of 19%. Usage of social media platform X for news in African countries is mixed, with Kenya at 42%, Nigeria at 49% (a nine percentage point increase), Morocco at 11%, and South Africa at 16%. Kenya and Nigeria are way above the global average of 12%. READ | Online hate speech hits Africa, social media firms told to act Amid the decline in consumption of traditional news media, there is some hope in terms of consumption of local news in South Africa. The country stands out with the highest interest in local news (60%) among the surveyed countries, significantly higher than the average interest in local news across 45 markets (32%). This question was not asked for Kenya and Nigeria. Interestingly, audiences in these African countries, as well as in Asia, show notably higher comfort levels with news content produced mostly by AI with some human oversight compared to Europe. South Africa's comfort level is 34%, higher than the USA (19%) and Europe (15%). This might prove to be an opportunity for African news publishers to embark on a transparent implementation of AI into their news flow, one that includes audiences in the process. Instead of a challenge to editorial integrity, this could be a mechanism to build trust with readers. News avoidance A major threat, though, is the high levels of news avoidance. Globally, the DNR authors tell us, 'trust and low engagement in the news are closely connected with 'avoidance', an increasing challenge in a high-choice news environment, where news is often upsetting in different ways. Across markets, four in 10 (40%) say they sometimes or often avoid the news, up from 29% in 2017 and the joint highest figure we've ever recorded (along with 2024).' News avoidance varies among the four African countries, with Kenya reporting a 50% news avoidance, South Africa 41%, Nigeria 35%, and Morocco 39%. The DNR identifies some key threats to traditional media, such as the continued reliance on social media, video platforms, and online aggregators for news, the pressure on business models, attacks on press freedom, and the emergence of AI platforms and chatbots as new sources of news. It's not all doom and gloom for African news publishers, though. In some cases, they can learn from the rest of the world, but in other cases, they have the opportunity to take advantage of the differences in their own local environments. Kenya, Nigeria, and South Africa have some of the highest levels of trust in news globally, which can potentially be leveraged to position themselves as reliable sources amid growing scepticism about information on social and AI platforms. - Chris Roper is a deputy CEO at Code for Africa. Note: The Africa launch of the Reuters DNR takes place on Monday, 23 June, (13:00 CAT), hosted by Reuters Institute of Journalism in partnership with Code for Africa. A presentation by lead author Nic Newman will be followed by a panel discussion featuring Ajibola Amzat from the Centre for Collaborative Investigative Journalism, Justine Wanda from Fake Woke and Jillian Green from Daily Maverick. Sign up now.