Mohammed bin Rashid launches phase 2 of Zero Bureaucracy Programme

16 June 2025 17:45
DUBAI (ALETIHAD)His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, affirmed that under the leadership of President His Highness Sheikh Mohamed bin Zayed Al Nahyan, the UAE is building a world-leading model for government services.This model prioritises efficiency, quality, and impact, aiming to simplify and enhance the lives of its citizens. By integrating best practices, leveraging expertise and technology, the UAE government strives to deliver streamlined services that meet the needs of its people with minimal effort and maximum impact.His Highness Sheikh Mohammed bin Rashid Al Maktoum said: 'Today we launch the second phase of the Zero Government Bureaucracy programme, a national project designed to create simpler, faster, and more impactful government services. In its first phase, the programme reduced service delivery time by over 70%, eliminated more than 4,000 unnecessary procedures, and saved customers over 12 million hours.'His Highness Sheikh Mohammed added: 'We are grateful to the over 30 government entities and 690 teams involved in streamlining government procedures. Today we expand these efforts, focusing on eliminating digital bureaucracy to realize our goal: a government without complexity, services without waiting times, and results that tangibly improve people's lives.'His Highness Sheikh Mohammed announced the launch of the second phase of the Zero Bureaucracy programme, at an event that detailed the next phase of the programme and its objectives. The launch event, held in Dubai, was attended by over 200 ministers, deputy ministers, and directors general of federal entities.The programme serves as a comprehensive national framework for Zero Bureaucracy projects and initiatives, uniting the efforts of all ministries and government entities. Its strategic objective is to establish the UAE government as the global leader in service delivery, ultimately achieving zero bureaucracy.Mohammad Al Gergawi, Minister of Cabinet Affairs, stated that the achievements of the Zero Bureaucracy Programme's first phase align with the UAE leadership's vision to prioritize citizen services and continuously improve and simplify processes.In his opening remarks at the launch of the second phase, Al Gergawi highlighted the collaborative efforts of '30 government entities and 690 teams, which successfully eliminated over 4,000 unnecessary procedures, reduced service delivery time by over 70%, and removed 1,600 redundant requirements. The UAE Government has recognized and celebrated the top three performing government entities in implementing Zero Bureaucracy.'Al Gergawi said: 'The results of the previous phase represent a new, more effective model for government operations, by leveraging internal teams to re-engineer processes and enhance service efficiency. More importantly, this translated to over 12 million hours and Dh 1.12 billion saved annually for the public, customers, businesses, and investors.'Al Gergawei stated that the next phase will focus on further reducing unnecessary procedures, streamlining digital applications by achieving zero digital bureaucracy, and ensuring a 24-hour uptime for digital systems, strengthening digital integration between government entities, and enhancing the overall digital customer experience.In its first phase, the Zero Bureaucracy programme achieved significant results, establishing a new model for government operations. Over 690 teams from 30 government entities eliminated over 4,000 unnecessary procedures, reducing service times by over 70%. This streamlined 200 million annual transactions, saving customers and businesses 12 million hours and Dh 1.12 billion annually. Top-performing teams received awards valued at Dh 7 million in recognition of their contributions.The second phase of the programme will expand its scope to fully eliminate digital bureaucracy, streamlining online processes and applications. This involves modernizing all government digital systems and effectively integrating AI.The programme will also continue to eliminate unnecessary government procedures and services, remove redundancies between entities, and abolish all non-essential burdens and requirements.During the launch event for the Zero Bureaucracy Programme's second phase, His Excellency Abdullah bin Sultan bin Awad Al Nuaimi, Minister of Justice, highlighted the Ministry's achievements and journey in eliminating bureaucracy. He showcased several initiatives that contributed to the Ministry winning first place as the Zero Bureaucracy Awards' Best Government Team.Mohammed bin Taliah, Chief of Government Services in the UAE Government, outlined the second phase of the programme, which aims to further eliminate unnecessary procedures and requirements, eradicate digital bureaucracy, and remove redundant or unnecessary requirements. He explained that the next phase will focus on enhancing government integration, data sharing, developing innovative joint solutions, and adopting leading business practices.The government workshop concluded with an interactive dialogue session titled " Zero Bureaucracy and the Private Sector." Participants included Marwan Ibrahim Haji Nasser, Chairman and CEO of Tadawi Healthcare Group, and Fouad Mansoor Sharaf, Fuad Mansoor Sharaf, Managing Director of the UAE Shopping Malls at MAF Properties. The session explored the speakers' insights and perspectives on how eliminating bureaucracy impacts the private sector's efficiency, performance quality, and service excellence.
Launched in November 2023, the UAE Zero Government Bureaucracy programme simplifies and streamlines procedures, eliminating unnecessary requirements. The first phase targeted a reduction of 2,000 government procedures and a 50% decrease in processing times, reflecting the leadership's commitment to creating a leading future-forward experience that enhances lives, fosters a pro-business environment, and attracts talent.

Try Our AI Features

Explore what Daily8 AI can do for you:

Learn with AIFact CheckingText to SpeechAI Summary

Related Articles

Zawya

21 minutes ago

• Zawya

Gross banks' assets up by 1.9% to $1285.1bln at end of March: CBUAE

The Central Bank of the UAE (CBUAE) announced the increase in money supply aggregate M1 by 0.4%, from AED982.4 billion at the end of February 2025 to AED986.2 billion at the end of March 2025. The increase was due to AED5.1 billion growth in currency in circulation outside banks, overriding the AED1.4 billion decrease in monetary deposits. The money supply aggregate M2 increased by 3.3%, increasing from AED 2,360.3 billion at the end of February 2025 to AED2,437.7 billion at the end of March 2025. M2 increased because of an elevated M1, and AED73.8 billion increase in Quasi-Monetary Deposits. The money supply aggregate M3 also increased by 2.9%, from AED2,811.7 billion at the end of February 2025 to AED2,893.7 billion at the end of March 2025. M3 increased due to the growth in M2, and AED4.5 billion increase in government deposits. The monetary base increased by 2.0%, from AED816.6 billion at the end of February 2025 to AED833.1 billion at the end of March 2025. The growth in the monetary base was driven by increases in currency issued by 4.1% and in reserve account by 62.0%, overriding the decrease in banks & OFCs' current accounts & overnight deposits of banks at CBUAE by 64.2% and in monetary bills & Islamic certificates of deposit by 6.3%. Gross banks' assets, including bankers' acceptances, increased by 1.9% from AED4,632.2 billion at the end of February 2025 to AED4,719.4 billion at the end of March 2025. Gross credit increased by 1.6% from AED2,204.3 billion at the end of February 2025 to AED2,240.0 billion at the end of March 2025. Gross credit increased due the combined growth in domestic credit by AED19.5 billion and foreign credit by AED16.2 billion. The growth in domestic credit was due to increases in credit to the; public sector (government-related entities) by 0.2%, private sector by 1.4% and non-banking financial institutions by 1.9%, while credit to the government sector decreased by 0.3%. Banks' deposits increased by 2.3%, from AED2,871.5 billion at the end of February 2025 to AED2,936.4 billion at the end of March 2025. The increase in bank deposits was driven by the shared growth in resident deposits by 2.4%, settling at AED2,687.8 billion and in non- resident deposits by 0.4%, reaching AED248.6 billion. Within the resident deposits; government-related entities deposits increased by 4.3%, private sector deposits increased by 3.1% and non-banking financial institutions deposits increased by 5.1%, while deposits to the government sector decreased by 2.3%, by the end of March 2025.

Al Etihad

36 minutes ago

• Al Etihad

Mohammed bin Rashid announces changes to UAE government

20 June 2025 19:49 ABU DHABI (WAM) Following consultations and approval of President His Highness Sheikh Mohamed bin Zayed Al Nahyan, His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister of the UAE, and Ruler of Dubai, announced on Friday changes to the UAE Highness Sheikh Mohammed bin Rashid said, 'Following consultations with my brother, His Highness the President, and with his approval, we announce today changes to the UAE government as follows: Establishment of a Ministry of Foreign Trade in the UAE government and appointment of Dr. Thani Al Zeyoudi as Minister of Foreign Trade, and renaming the Ministry of Economy to Ministry of Economy and Tourism led by Abdullah bin Touq Al Marri.'His Highness added, 'We also announce that the National Artificial Intelligence System will be adopted as an advisory member in the Council of Ministers, the Ministerial Development Council and all boards of federal entities and government companies starting from January 2026 to support decision-making in these councils, conduct real-time analyses of their decisions, provide technical advice, and enhance the efficiency of government policies adopted by these councils across all sectors.' His Highness Sheikh Mohammed bin Rashid said, "The world is undergoing a comprehensive transformation phase… scientifically... economically... and socially... our goal is to prepare today for the coming decades... our goal is to ensure continued prosperity and dignified life for future generations."

Al Etihad

2 hours ago

• Al Etihad

UAE evacuates its nationals, residents from Iran

20 June 2025 19:02 ABU DHABI (ALETIHAD)The United Arab Emirates has evacuated a number of its nationals and residents from the Islamic Republic of Iran, in coordination with the relevant a press statement on Friday, The Ministry of Foreign Affairs (MoFA) said that as part of the UAE's unwavering commitment to the safety of its nationals and residents, and to swift responses to emergencies, the UAE has successfully executed evacuation operations, which were coordinated and facilitated by the Iranian side, to ensure their safe return home. The UAE, further, continues to engage in intensive calls and diplomatic consultations with the relevant and strategic partners, to de-escalate tensions and restore peace, stemming from a steadfast commitment to diplomacy and dialogue as the only viable path forward. This reflects the UAE's broader vision of fostering stability, justice, and prosperity for the peoples of the region. Israel-Iran Conflict Continue full coverage