
Broadpeak powers OTT monetisation for Malaysia's Media Prima
Media Prima's OTT platform, Tonton, is leveraging Broadpeak's SSAI via the broadpeak.ioSaaS platform to enhance ad delivery and create seamless viewing experiences across multiple live streaming channels.
Global content delivery and video streaming solutions provider Broadpeak has partnered with Media Prima Berhad, Malaysia's media company, to transform over-the-top (OTT) monetisation for its fast-growing streaming platform, Tonton. The collaboration centres on Broadpeak's advanced server-side ad insertion (SSAI) technology, delivered via its SaaS platform broadpeak.io, to drive new revenue streams and elevate user experiences.
Through this strategic alliance, Media Prima deploys Broadpeak's dynamic ad insertion solution to seamlessly integrate personalised advertising into Tonton's live and on-demand content. The technology enhances ad delivery across devices, ensuring smooth transitions between content and ads while optimizing viewer engagement and monetisation potential.
Gregory Eu, Head of Product of Tonton, Media Prima, said: 'We were looking for a trusted partner to help us future-proof our OTT monetisation capabilities. Broadpeak's dynamic ad insertion service helps us increase revenue potential while giving us the scale and flexibility we need as a nimble organization. Tonton carries Malaysia's leading channels, where advertising inventory has tremendous value and users expect flawless ad experiences. We're excited to continue opening new revenue streams while growing our nation's most-loved, homegrown streaming service.'
Tonton, known for carrying top local channels like TV3, benefits from broadpeak.io's scalable, cloud-based infrastructure. The SSAI integration allows Media Prima to dynamically personalise ad experiences, maximise inventory value and handle peak traffic without additional server demands.
Complementing the ad tech solution is Switch Media, which plays a vital role in enhancing Tonton's overall performance through its MediaHQ platform. The platform streamlines video workflows — from content ingestion and management to analytics and distribution — delivering high-quality playback across a variety of devices. Tonton's OTT offering also integrates seamlessly with Springserve, a key Broadpeak ad server partner, ensuring robust ad insertion and reliable monetisation.
Mark Johns, CEO of Switch Media, added: 'We're thrilled to support Media Prima Berhad in elevating Tonton's OTT experience. By leveraging our MediaHQ platform, we've enabled a scalable and efficient content workflow that enhances the viewing experience while seamlessly supporting ad integration. It's exciting to see Tonton continue to grow as Malaysia's premier streaming service, and we look forward to further innovation together.'
Jacques Le Mancq, President and CEO of Broadpeak, stated: 'It's fantastic to work with market leaders like Media Prima Berhad with a clear vision for growth. Media Prima Berhad is powering a new OTT trajectory and cementing Tonton's position as a national-favorite streaming service with future-ready monetization and agile SaaS technologies. We're also delighted to see our technology partnership with Switch Media enabling seamless market deployment and fast results for our joint customer base across the region.'
The partnership highlights a shared commitment to innovation and operational efficiency. With broadpeak.io's flexible and fully managed SSAI service, Media Prima is well-positioned to scale its OTT operations, deliver engaging viewer experiences and unlock new digital revenue opportunities in an increasingly competitive media landscape.
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Channel Post MEA
5 days ago
- Channel Post MEA
Genetec Announces New Updates To Security Center SaaS
Genetec has announced new updates to Security Center SaaS, the company's enterprise-grade Security-as-a-Service (SaaS) solution. Since its launch, Genetec has delivered new features to the platform every 12 days. This ensures Genetec provides a flexible, open, SaaS solution that is continuously extended to meet the needs of any modern security operation. Security Center SaaS combines video surveillance, access control, forensic search, intrusion monitoring, automation, and other advanced capabilities in a single solution. Designed to run fully in the cloud or in a hybrid deployment that can include on-premises systems, it gives organizations the freedom to choose how they manage and scale their security infrastructure. The latest updates expand support for direct-to-cloud cameras, improve edge recording capabilities, and introduce new third-party analytics integrations, reinforcing the platform's pace of innovation and commitment to customer choice. Unlike proprietary SaaS solutions, Security Center SaaS enables security professionals and channel partners to choose the hardware that best fits their needs, without being locked into a single vendor. Its open architecture supports a broad range of devices from Axis, Bosch, and i-PRO, including direct-to-cloud, PTZ, and fisheye cameras (now with automatic de-warping). Organizations can connect their current non-cloud-ready access control devices, cameras, and intrusion panels using Genetec appliances, avoiding the costs of replacing existing hardware. This flexibility further extends to deployment models. Security Center SaaS gives organizations full control over their cloud migration, supporting cloud-native, on-premises infrastructure, or a combination of both. Video can be stored at the edge or in the cloud, depending on bandwidth, policy, or operational needs, with centralized management through web and mobile apps. New edge recording via SD cards enables local storage on the camera, while recording profiles make it easy to define how and where video is captured across multiple devices. With built-in support for WebRTC, the platform also enables peer-to-peer video streaming directly from cameras to a web interface. This reduces video call-up time and bandwidth usage, making it ideal for live monitoring, spot checks, and large-scale deployments, without requiring additional configuration. Security Center SaaS simplifies the management of multi-site environments across sectors such as retail, education, corporate campuses, banking, healthcare, and city infrastructure. Operators can manage systems from a central Security Operations Center (SOC) or remotely via web and mobile apps. Real-time alerts enable teams to respond quickly and consistently, while its open architecture makes it easy to integrate partner technology that further enhances these capabilities. For example, new firearm detection analytics from Bosch can trigger immediate alerts and initiate event-to-action workflows the moment a weapon is identified, helping security teams act decisively when it matters most. 'Genetec is redefining what SaaS means for physical security. It's not just moving to the cloud; it's about giving customers and integrators the flexibility to build, scale, and evolve their systems,' said Christian Morin, Vice President of Product Engineering at Genetec Inc. 'Security Center SaaS stands apart by unifying physical security functions on a single platform, continuously adding new cloud-native capabilities while supporting the hardware and deployment models organizations already rely on.'


Zawya
6 days ago
- Zawya
Genetec brings powerful new capabilities to Security Center SaaS
DUBAI — Genetec Inc. ('Genetec'), the global leader in enterprise physical security software, today announced new updates to Security Center SaaS, the company's enterprise-grade Security-as-a-Service (SaaS) solution. Since its launch, Genetec has delivered new features to the platform every 12 days. This ensures Genetec provides a flexible, open, SaaS solution that is continuously extended to meet the needs of any modern security operation. Security Center SaaS combines video surveillance, access control, forensic search, intrusion monitoring, automation, and other advanced capabilities in a single solution. Designed to run fully in the cloud or in a hybrid deployment that can include on-premises systems, it gives organizations the freedom to choose how they manage and scale their security infrastructure. The latest updates expand support for direct-to-cloud cameras, improve edge recording capabilities, and introduce new third-party analytics integrations, reinforcing the platform's pace of innovation and commitment to customer choice. Unlike proprietary SaaS solutions, Security Center SaaS enables security professionals and channel partners to choose the hardware that best fits their needs, without being locked into a single vendor. Its open architecture supports a broad range of devices from Axis, Bosch, and i-PRO, including direct-to-cloud, PTZ, and fisheye cameras (now with automatic de-warping). Organizations can connect their current non-cloud-ready access control devices, cameras, and intrusion panels using Genetec appliances, avoiding the costs of replacing existing hardware. This flexibility further extends to deployment models. Security Center SaaS gives organizations full control over their cloud migration, supporting cloud-native, on-premises infrastructure, or a combination of both. Video can be stored at the edge or in the cloud, depending on bandwidth, policy, or operational needs, with centralized management through web and mobile apps. New edge recording via SD cards enables local storage on the camera, while recording profiles make it easy to define how and where video is captured across multiple devices. With built-in support for WebRTC, the platform also enables peer-to-peer video streaming directly from cameras to a web interface. This reduces video call-up time and bandwidth usage, making it ideal for live monitoring, spot checks, and large-scale deployments, without requiring additional configuration. Security Center SaaS simplifies the management of multi-site environments across sectors such as retail, education, corporate campuses, banking, healthcare, and city infrastructure. Operators can manage systems from a central Security Operations Center (SOC) or remotely via web and mobile apps. Real-time alerts enable teams to respond quickly and consistently, while its open architecture makes it easy to integrate partner technology that further enhances these capabilities. For example, new firearm detection analytics from Bosch can trigger immediate alerts and initiate event-to-action workflows the moment a weapon is identified, helping security teams act decisively when it matters most. 'Genetec is redefining what SaaS means for physical security. It's not just moving to the cloud; it's about giving customers and integrators the flexibility to build, scale, and evolve their systems,' said Christian Morin, Vice President of Product Engineering at Genetec Inc. 'Security Center SaaS stands apart by unifying physical security functions on a single platform, continuously adding new cloud-native capabilities while supporting the hardware and deployment models organizations already rely on.' For more information about the latest enhancements to Security Center SaaS, Genetec is hosting a webinar on June 19, 12:00 pm EST: For more information about Genetec, visit About Genetec Genetec Inc. is a global technology company that has been transforming the physical security industry for over 25 years. The company's portfolio of solutions enables enterprises, governments, and communities around the world to secure people and assets while improving operational efficiency and respecting individual privacy. Genetec delivers the world's leading products for video management, access control, and ALPR, all built on an open architecture and designed with cybersecurity at their core. The company's portfolio also includes intrusion detection, intercom, and digital evidence management solutions. Headquartered in Montreal, Canada, Genetec serves its 42,500+ customers via an extensive network of accredited channel partners and consultants in over 159 countries. For more information about Genetec, visit: © Genetec Inc., 2025. Genetec™, and the Genetec logo are trademarks of Genetec Inc. and may be registered or pending registration in several jurisdictions. Other trademarks used in this document may be trademarks of the manufacturers or vendors of the respective product.


Khaleej Times
13-06-2025
- Khaleej Times
Leading the Charge in AI-Powered CRM: How Salesforce Is Shaping the Digital Future of the Middle East
Mohammed Alkhotani shares how innovation and a people-first approach are transforming businesses across the region It's not often that you meet a business leader who speaks about digital transformation with the ease of someone recalling a personal journey. For Mohammed Alkhotani, Senior Vice President and General Manager, Middle East at Salesforce, that journey is very much a present-day reality - one defined by innovation, bold regional expansion, and a deep commitment to customer-centricity. Over the past two decades, Salesforce has evolved from a cloud pioneer into a global CRM powerhouse. But Alkhotani believes the company's long-term success rests on two enduring principles: innovation and quality. "Salesforce essentially pioneered the Software as a Service (SaaS) model," he says. "Back in the mid-2000s, we were among the very first to deliver a complete, end-to-end SaaS system and that foundational innovation gave us a significant early advantage." From that launchpad, Salesforce built a platform designed for rapid deployment, seamless customisation, and faster time-to-value. The SaaS model allowed businesses to scale quickly and flexibly - something that's now a critical requirement in today's fast-moving digital economy. Staying Ahead with AI-Powered Innovation What sets Salesforce apart today is its unwavering commitment to staying ahead of the curve. 'Innovation has always been at the heart of everything we do,' Alkhotani explains. "We lead the market in introducing new features and adapting to evolving business needs, both globally and locally." A standout example is ' Agentforce', which he describes as "the first AI-powered digital labour solution in the SaaS world." Deployed across sectors - from call centres to online service assistants, Agentforce is helping businesses reduce reliance on human intervention for repetitive tasks while boosting overall productivity. Aligning with a Digital-First Global Vision Salesforce's long-term strategy aligns seamlessly with the world's shift to a digital-first workforce, particularly in high-expectation regions like the GCC. "Customers today expect services to be delivered in minutes, not days," Alkhotani notes. "If governments can process applications almost instantly, the private sector is under pressure to keep up." But while expectations soar, human capacity remains stretched. Studies show nearly 41% of daily tasksare low-value - things like answering phones or handling simple lead generation. "These are the tasks digital agents can manage effectively," he says. "Our job is to help organizations offload repetitive work to AI, so their people can focus on more strategic, impactful roles. It's about making work more meaningful and more efficient." Putting Customer Success First For Salesforce, product development is driven not by guesswork, but by real-world feedback. "Everything starts with listening," Alkhotani shares. "Our user groups and customer communities are essential. Their insights go directly into our product roadmaps." This approach has paid off. The company consistently ranks high in customer satisfaction across markets. "Here in the UAE, customers are even willing to pay more up to 75–80% for a better experience," he adds. "And we're committed to delivering on that promise." A Business Platform for Change Beyond product innovation, Salesforce takes its role as a responsible corporate citizen seriously with sustainability and social impact embedded in its DNA. "They're not just values - they're core to who we are," says Alkhotani. "Even our canteen suppliers must meet strict sustainability standards." Since joining four months ago, Alkhotani has led multiple community initiatives. During Ramadan, the Salesforce UAE team organised a charity Iftar, providing over 5,200 meals to workers. The next day, they visited a school for children with special needs, engaging with students through art and creative activities. "CSR isn't an annual checkbox," he says. "It's a monthly commitment. It keeps us grounded and connected. Rethinking AI While AI adoption is accelerating in the region, Alkhotani urges companies to rethink their approach. "I see a lot of bottom-up strategies where businesses start by investing in models or infrastructure, but don't define their use cases," he explains. "That's backwards." Instead, Salesforce recommends a top-down, purpose-driven AI strategy: begin with the business need, identify pain points, and only then build the tech to support the solution. "Before spending on AI, ask yourself why," Alkhotani advises. "Start with the outcome. That's how you unlock real value." Salesforce's Agentforce, an autonomous AI application that provides specialised, always-on support to employees or customers, is at the centre of its AI strategy and Alkhotani is clearly excited about its impact. "We're not just pushing data or technology. We explore specific, high-impact use cases with our clients," he says. From predicting customer drop-off in real-time to identifying cross-sell opportunities in complex conglomerates, Agentforce uses existing customer data to recommend the next best action, making engagement smarter and more effective. "It helps employees become more knowledgeable and proactive," he says. "It sits on top of your systems as a digital agent, service rep, or business development tool - all in one." And it's fully compatible with any existing AI investments or large language models businesses might already have. Deepening Regional Roots Salesforce's commitment to the Middle East goes far beyond product deployment. "We recently opened our regional headquarters in Riyadh and launched new data centres in both the UAE and Saudi Arabia," Alkhotani shares. The company is also nurturing local talent through partnerships with educational institutions, including Princess Nourah University in Saudi Arabia, to develop digital skills aligned with market needs. Salesforce has also launched a Middle East Innovation Center with IBM, reinforcing its goal of building a self-sustaining regional ecosystem of tech innovation. "We're not here to make promises, we're here to deliver," Alkhotani says with conviction. "Every quarter, we're seeing real results. And we're just getting started."