Shopee buyer calls seller 'idiot', 'stupid' and 'without brains' for messaging him day after day to change negative review
Shopee buyer calls seller 'idiot', 'stupid' and 'without brains' for messaging him day after day to change negative review
A Shopee buyer felt harassed by a seller who messaged him repeatedly to change a negative review.
Stomper Wes said the product he had purchased from the seller, Otak1.sg, turned out to be "absolutely garbage".
"The main function of the product failed," said the Stomper.
But that wasn't the main problem.
"The seller continually harassed me daily to reverse the negative review of the product," he said.
"I have since updated the review with a worse comment, mentioning the harassment from the seller. But the seller is born without brains and continued to harass me."
The Stomper shared screenshots of the messages between him and the seller.
On May 11, the seller apologised that the Stomper was not satisfied with the product and offered: "How about (we) give you $1 coupon and (you) change (to) five-star praise for us?"
The Stomper replied: "Your product does not work at all. Why would I change it to five stars?"
The seller then increased the offer to a $2 coupon for the Stomper to change the review to a positive one.
The Stomper refused, adding: "Not going to cheat other future buyers."
He messaged the seller: "You dare to ask to remove negative rating when the product is still on sale?"
The seller explained: "It can really harm our shop. Really hope you can consider the coupons and remove the feedback to us."
As the seller kept repeating the request for the fourth day, the Stomper responded: "Stop bothering me, you idiot!"
After getting the same messages day after day, the Stomper eventually just asked the seller: "Are you stupid?"
The buyer told Stomp he had raised the problem to Shopee's customer service several times, but all he got was "lip service".
Stomp contacted Shopee on May 28 for more info.
On June 2, the Stomper received an email from Shopee, which said: "After a thorough review, we have taken disciplinary action in accordance with our platform policies and have restricted the seller's ability to message you directly.
"Shopee upholds strict guidelines to ensure a respectful and secure environment for all users. We are also reviewing our internal processes to improve the speed and clarity of resolution in similar cases moving forward."
The buyer told Stomp: "In their email, they said they had blocked the seller from messaging me.
"I don't see what penalties have been meted out to the seller. So this can happen again to other potential buyers. This is not a solution but a workaround."
Click here to contribute a story or submit it to our WhatsApp
Get more of Stomp's latest updates by following us on:
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Independent Singapore
11 hours ago
- Independent Singapore
YouTube and Shopee team up to take on TikTok in Southeast Asia
- Advertisement - SINGAPORE: In a digital spiral that could restyle online shopping in Southeast Asia, YouTube and Shopee are merging efforts and aligning strategies so content creators can turn clicks into cash, and possibly, unseat TikTok in the thriving world of video commerce. According to a recent Retail Asia report, the new YouTube Shopping Affiliate Program has of late been live in Singapore, along with Indonesia, Malaysia, Thailand, and Vietnam. The move allows creators to include Shopee products in their videos, Shorts, and livestreams, earning royalties and commissions for every sale they push. For Southeast Asia's tech and video-smart consumers and creators alike, it's a calculated step that brings business and content closer than ever. 'Creators can now showcase their merch or highlight products from other brands in their content,' said Ajay Vidyasagar, YouTube's Managing Director for Southeast Asia and Emerging Markets. And the timing couldn't be better. - Advertisement - Southeast Asia: The epicentre of video commerce Over 40% of online buyers in the region have turned to videos to explore products. According to Chua Kel Jin, Director at Shopee Singapore, 62% of audiences say they're encouraged to buy on e-commerce platforms after seeing YouTube videos. That's an influential change, something that both platforms are now sprinting to take advantage of. 'This partnership gives sellers access to new customers through trusted creators, while providing a seamless buying experience via Shopee's infrastructure,' Chua clarified. From beauty lessons, tech appraisals, to cooking lectures and personal finance talks, content is no longer there to entertain; it's now the easiest way to check out. Win-win for sellers and creators Unlike before, brands had to pay huge one-time fees just to team up with influencers. With the new affiliate model, they only pay commissions for actual sales, making the ROI tracking more convenient and more attractive to startups and small businesses. - Advertisement - Shopee's Affiliate Marketing Solution also assists not just big businesses but also the smallest sellers in connecting with creators, creating equal opportunities for everyone in a progressively jam-packed marketplace. Product groupings like fashion, electronics, beauty, and home & wellness are already building steam. Tutorials build confidence and trust, fashion sittings capture the fashion-forward crowd, and video demonstrations help purchasers make informed choices. YouTube's creator ecosystem – trusted and growing As of December 2024, 170 YouTube networks in Singapore had more than a million contributors and viewers, while 1,300 channels boasted over 100,000. Even more significantly, the number of creators making five-digit monthly revenues in Singapore dollars soared by 20% year over year. 'Creators are no longer just entertainers — they're trusted advisors,' Vidyasagar stressed. 'People come to them not just for fun, but for discovery and even decision-making.' - Advertisement - A serious challenger to TikTok Shop For quite a while now, TikTok has reigned over the video shopping scene in Southeast Asia, but YouTube and Shopee's collaboration may swing the equilibrium. Shopee Live's metrics are reassuring: Regular unique live streamers increased to over 50% in Q3 2024 Livestream shoppers increased by 15% from the preceding quarter Gross merchandise value (GMV) from Shopee Live surged 3.5x year-over-year In Indonesia alone, Shopee saw YouTube-credited orders grow six times just a few months after its launch. In Singapore, home and living brand Homey now drives more than half of its sales via Shopee Live. A new era of content-driven commerce As retail goes social and shopping becomes more absorbing and all-encompassing, the Shopee–YouTube alliance doesn't look like just an experiment but more like a foretaste of the future of commerce. 'This collaboration brings together the strengths of both platforms,' said Chua. 'It's about unlocking new value through engaging, trusted, and seamless content-led shopping.' For creators, it's an additional revenue stream. For buyers, a more comfortable way to find new products and explore them. And for TikTok? It might just mean a demanding encounter from a Silicon Valley contender and Southeast Asia's preferred e-commerce app.
Straits Times
a day ago
- Straits Times
Driver, 87, assisting with investigation after accident involving 3 cars and lorry outside White Sands
Driver, 87, assisting with investigation after accident involving 3 cars and lorry outside White Sands A 87-year-old male car driver is assisting with investigations after an accident involving three cars and a lorry outside White Sands mall in Pasir Ris on June 20. Stomper PandanCake and Jas shared photos of a Nissan Qashqai flipped on its side near the taxi stand. PHOTO: STOMP PandanCake said the car caused an obstruction to the pick-up and drop-off point at the mall, resulting in a traffic jam. In response to a Stomp query, the police said they were alerted to the accident along Paris Ris Central Street 3 towards Pasir Ris Central at about 5.30pm. PHOTO: STOMP The elderly driver and his 84-year-old female passenger were conscious when taken to Changi General Hospital by the Singapore Civil Defence Force. Police investigations are ongoing. Click here to contribute a story or submit it to our WhatsApp Get more of Stomp's latest updates by following us on:
Independent Singapore
a day ago
- Independent Singapore
Jobseeker torn over offer with 50% pay cut after 8 months of unemployment
SINGAPORE: How long would you wait for the 'right' job to come along? A Singaporean man is facing a tough decision after being out of work for the past eight months: should he accept a job offer that pays him almost 50 per cent less than what he used to earn, or keep holding out and continue job hunting in hopes that something better will come along? In a post shared on the r/askSingapore subreddit on Tuesday (June 18), the man opened up about his situation, explaining that the job search hasn't been easy. Over the past few months, he has sent out hundreds of applications and attended a handful of interviews, but only recently received a single job offer. The offer, however, comes with a catch: it pays about S$4,000 a month, which is a huge drop from his previous salary of around S$7,000. Asking fellow users for their thoughts, he wrote: 'Should I settle for lower pay in this struggling economy? Should I take the job first and find higher-paying jobs later? Or reject and hope a better offer will come? 'In a dilemma right now. I don't want to take the job just to quit later on.' 'S$4k still better than S$0.' In the discussion thread, one Singaporean Redditor said, 'Pick up the experience. It will get you a better-paying job later. Been there, done that, and I made up for the salary cut I took in my next job offer.' Another wrote, 'It really depends on your pain threshold. Do you have enough savings to survive for more months of job hunting? Are you okay with job hunting for many more months, with no end in sight, to get the $7K salary you want? Or are you bored out of your mind with nothing to do? And you would rather just take a lower-paying job and have something to do, in the meantime?' A third added, 'S$4k still better than S$0. Also, the longer you're unemployed, the harder it is to get employed, as HR will start questioning why you've been out of work for so long.' In other news, a 30-year-old man recently shared in a Reddit post that he is approaching the one-year mark since he last held a job, and that his ongoing struggle with unemployment has become an increasingly difficult chapter in his life. Writing on the r/askSingapore forum on Friday (June 20), he revealed that he has been out of work since August 2024. Prior to that, he was earning a five-figure monthly salary at a well-known bulge bracket firm. Read more: 'It's taking forever': 30 yo man struggles to bounce back after nearly a year of unemployment Featured image by freepik (for illustration purposes only)
