Airlines reduce baggage loss by using new tech, report shows
Aviation technology company Sita said 33.4 million bags were mishandled in 2024, compared with 33.8 million during the previous year.
Given the 8.2% increase in passenger numbers, the rate of bags lost fell to 6.3 per 1,000 passengers, down from 6.9 in 2023.
This is a 67% drop since 2007.
Sita said airports and airlines are handling baggage with 'more precision' by using real-time tracking, AI-powered analytics and self-service systems.
The report stated that these advancements are 'no longer experimental, they are becoming standard and they are clearly having an effect'.
Sita chief executive David Lavorel said: 'We've seen a radical shift with automation and the widespread use of real-time tracking.
'Passengers now expect their baggage experience to be as easy and transparent as using a rideshare or delivery app.
'It's no longer just about moving bags, it's about delivering a smooth, connected journey.
'Airlines are ready to tap into technology that improves the passenger experience while keeping costs down and being simple to roll out.
'Together with our partners, we're reimagining baggage handling to give passengers full visibility and control from departure to arrival, giving them peace of mind and making travel simpler and better.'
Despite the improvement, lost bags cost the aviation industry an estimated five billion US dollars (£4.2 billion) last year from courier returns, customer service, claims handling and lost productivity.
Delays remained the most common baggage issue last year, accounting for 74% of mishandling incidents.
Of the 33.4 million mishandled bags, some 66% were 'resolved' within 48 hours, the report added.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Leader Live
28 minutes ago
- Leader Live
Creative industries to get £380m boost ahead of industrial strategy launch
The investment, announced by Culture Secretary Lisa Nandy, will see £380 million spent on a range of projects intended to double private investment in the creative industries. Ms Nandy said the investment would 'boost regional growth, stimulate private investment, and create thousands more high-quality jobs'. The figure includes £25 million for research into cutting-edge technologies such as the virtual avatars used in Abba Voyage, and £75 million to support the film industry. It will also see £30 million put towards backing start-up video games companies – an industry worth billions of pounds to the UK – and another £30 million for the music industry, including an increase in funding for grassroots venues. Another £150 million will be split between the mayors of Manchester, Liverpool, the West Midlands, West Yorkshire, the North East and the West of England to support creative businesses in their regions. The announcement comes as the Government prepares to publish its industrial strategy next week, billed as a 10-year, multibillion-pound plan to back certain sectors and secure growth for the UK economy. The creative industries are set to be one of the winners, with a plan for the sector expected to be published alongside the wider industrial strategy. Business Secretary Jonathan Reynolds said: 'The UK's creative industries are world-leading and have a huge cultural impact globally, which is why we're championing them at home and abroad as a key growth sector in our modern industrial strategy.' But earlier this month, the Government also rejected a planning application for a major new film studio near Holyport, in Berkshire, over its impact on the green belt. The £380 million has been welcomed by the industry, with the Broadcasting, Entertainment, Communications and Theatre Union (Bectu) saying it was a 'show of commitment to the sector'. But Bectu chief Philippa Childs said creative workers would also be looking for 'sustained support' from the Government as the sector 'recovers from a series of external shocks'. Recent years have seen the sector rocked by Covid, the cost-of-living crisis and concerns about the impact of AI and Donald Trump's threat to impose tariffs on films made outside the US. Conservative shadow culture secretary Stuart Andrew accused Labour of threatening the 'very survival' of the creative industries. He said: 'From their national insurance jobs tax to their business rates hike, Labour are pushing creative businesses to the brink, and we now know that Rachel Reeves has a secret plan to raise taxes – meaning things will only get worse. 'Labour must recognise that their economic mismanagement is dealing a devasting blow to the sector.'
North Wales Chronicle
42 minutes ago
- North Wales Chronicle
Creative industries to get £380m boost ahead of industrial strategy launch
The investment, announced by Culture Secretary Lisa Nandy, will see £380 million spent on a range of projects intended to double private investment in the creative industries. Ms Nandy said the investment would 'boost regional growth, stimulate private investment, and create thousands more high-quality jobs'. The figure includes £25 million for research into cutting-edge technologies such as the virtual avatars used in Abba Voyage, and £75 million to support the film industry. It will also see £30 million put towards backing start-up video games companies – an industry worth billions of pounds to the UK – and another £30 million for the music industry, including an increase in funding for grassroots venues. Another £150 million will be split between the mayors of Manchester, Liverpool, the West Midlands, West Yorkshire, the North East and the West of England to support creative businesses in their regions. The announcement comes as the Government prepares to publish its industrial strategy next week, billed as a 10-year, multibillion-pound plan to back certain sectors and secure growth for the UK economy. The creative industries are set to be one of the winners, with a plan for the sector expected to be published alongside the wider industrial strategy. Business Secretary Jonathan Reynolds said: 'The UK's creative industries are world-leading and have a huge cultural impact globally, which is why we're championing them at home and abroad as a key growth sector in our modern industrial strategy.' But earlier this month, the Government also rejected a planning application for a major new film studio near Holyport, in Berkshire, over its impact on the green belt. The £380 million has been welcomed by the industry, with the Broadcasting, Entertainment, Communications and Theatre Union (Bectu) saying it was a 'show of commitment to the sector'. But Bectu chief Philippa Childs said creative workers would also be looking for 'sustained support' from the Government as the sector 'recovers from a series of external shocks'. Recent years have seen the sector rocked by Covid, the cost-of-living crisis and concerns about the impact of AI and Donald Trump's threat to impose tariffs on films made outside the US. Conservative shadow culture secretary Stuart Andrew accused Labour of threatening the 'very survival' of the creative industries. He said: 'From their national insurance jobs tax to their business rates hike, Labour are pushing creative businesses to the brink, and we now know that Rachel Reeves has a secret plan to raise taxes – meaning things will only get worse. 'Labour must recognise that their economic mismanagement is dealing a devasting blow to the sector.'
The Independent
an hour ago
- The Independent
ChatGPT use linked to cognitive decline, research reveals
Relying on the artificial intelligence chatbot ChatGPT to help you write an essay could be linked to cognitive decline, a new study reveals. Researchers at the Massachusetts Institute of Technology Media Lab studied the impact of ChatGPT on the brain by asking three groups of people to write an essay. One group relied on ChatGPT, one group relied on search engines, and one group had no outside resources at all. The researchers then monitored their brains using electroencephalography, a method which measures electrical activity. The team discovered that those who relied on ChatGPT — also known as a large language model — had the 'weakest' brain connectivity and remembered the least about their essays, highlighting potential concerns about cognitive decline in frequent users. 'Over four months, [large language model] users consistently underperformed at neural, linguistic, and behavioral levels,' the study reads. 'These results raise concerns about the long-term educational implications of [large language model] reliance and underscore the need for deeper inquiry into AI's role in learning.' The study also found that those who didn't use outside resources to write the essays had the 'strongest, most distributed networks.' While ChatGPT is 'efficient and convenient,' those who use it to write essays aren't 'integrat[ing] any of it' into their memory networks, lead author Nataliya Kosmyna told Time Magazine. Kosmyna said she's especially concerned about the impacts of ChatGPT on children whose brains are still developing. 'What really motivated me to put it out now before waiting for a full peer review is that I am afraid in 6-8 months, there will be some policymaker who decides, 'let's do GPT kindergarten,'' Kosmyna said. 'I think that would be absolutely bad and detrimental. Developing brains are at the highest risk.' But others, including President Donald Trump and members of his administration, aren't so worried about the impacts of ChatGPT on developing brains. Trump signed an executive order in April promoting the integration of AI into American schools. 'To ensure the United States remains a global leader in this technological revolution, we must provide our Nation's youth with opportunities to cultivate the skills and understanding necessary to use and create the next generation of AI technology,' the order reads. 'By fostering AI competency, we will equip our students with the foundational knowledge and skills necessary to adapt to and thrive in an increasingly digital society.' Kosmyna said her team is now working on another study comparing the brain activity of software engineers and programmers who use AI with those who don't. 'The results are even worse,' she told Time Magazine.
