Telnyx Unveils Voice AI

Unlike other AI solutions that struggle with delays and disjointed conversations, Telnyx Voice AI is built from the ground up for real-time speech processing.
Telnyx Voice AI is redefining the way businesses engage with customers, delivering real-time, intelligent, and ultra-natural voice conversations that feel just like talking to a human.
Until now, voice automation has been plagued by delays, robotic speech, and a lack of real intelligence. Telnyx Voice AI changes that by combining cutting-edge AI voice synthesis, real-time streaming, and a global, private IP network, ensuring ultra-low latency and hyper-realistic conversations. Unlike fragmented solutions, Telnyx takes a full-stack approach to conversational AI, offering businesses all the essential building blocks—voice infrastructure, AI-driven automation, and real-time connectivity—to create custom, scalable voice AI solutions from the ground up.
What can businesses do with Voice AI? Automate customer support – Deploy AI agents that respond instantly and resolve issues in real-time.
Enhance IVR and call routing – Guide customers efficiently with intelligent, context-aware voice interactions.
Boost sales and engagement – Power AI-driven outbound calls for follow-ups, reminders, and personalised outreach.
Enable conversational commerce – Let customers book, buy, and inquire using natural, human-like voice AI.
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Unlike other AI solutions that struggle with delays and disjointed conversations, Telnyx Voice AI is built from the ground up for real-time speech processing—meaning zero awkward pauses, just smooth, seamless conversations. And because it runs on Telnyx's private global infrastructure, it's more reliable, scalable, and cost-efficient than other cloud-based providers.
'AI-powered voice is the future of customer interactions, and with Telnyx Voice AI, that future is here,' said Ian Reither, COO at Telnyx. 'Businesses can now automate real-time, human-like conversations at scale without the delays, robotic tone, or high costs of traditional solutions. We've built a powerful, flexible AI voice platform so companies can create seamless, intelligent voice experiences like never before.'
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Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle.
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HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals.
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Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales.
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Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics.
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Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage.
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Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio.
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Arabian Post

21 hours ago

• Arabian Post

AI-Era Blockchain Goes Device-Native with ImFact's Bold Launch

ImFact today unveiled its 'Blockchain Anywhere' infrastructure, enabling 6.8 billion devices—from smartphones to IoT hardware—to operate individual blockchain instances. Dubbed Personal Blockchain and On‑Device Blockchain, the rollout promises cryptographic data verification embedded directly within devices, marking a pivotal shift in trust architecture for artificial intelligence applications. The launch was showcased through Korea's DaeguChain deployment across Daegu city and supported by a global testnet. Personal Blockchain runs as a standalone blockchain on smartphones via mobile apps such as MyChain and Fact Stamp, allowing users to verify image authenticity, certify legal documents and complete offline transactions. In parallel, On‑Device Blockchain embeds blockchain functionality into internet-connected hardware—security cameras, autonomous vehicles, industrial sensors—assuring tamper-evident data creation at the source. Together, they integrate with ImFact's Layer‑1 mainnet through a proprietary Station protocol. These innovations build on six years of development and have undergone trials within DaeguChain, the civic blockchain network of Daegu city—South Korea's fourth largest—with a population of 2.5 million. ImFact confirmed the system has proven reliable at enterprise scale. A dual‑track Testnet 2.0 currently supports more than 50,000 users across 97 countries, with participants incentivised via device mining rewards and verification incentives. The team aims to launch the Layer‑1 mainnet in Q4 2025. ADVERTISEMENT Driving ImFact's initiative is a leadership team comprising Professor Minkyu Je from KAIST—previously with Samsung—as head of hardware blockchain integration; Professor Yasin Ceran of San Jose State University and Stanford Medical School, focusing on privacy-sensitive health data verification on-device; and David Woong Jin Yoon, ex‑CEO of Gravity, steering strategic market deployment. Senior Ecosystem Builder San Jun described the development as the group's solution to embedding blockchain functionality wherever computing power exists. The announcement arrives against a backdrop of broader technological investment in South Korea. The government has pledged 16.1 trillion KRW over five years to boost artificial intelligence infrastructure, including data centres and GPU capacity, as outlined in a policy paper presented to the Presidential Policy Planning Committee on 18 June 2025. Key objectives include constructing AI data centres and offering open‑model development to citizens. Industry analysts suggest that while South Korea's blockchain strategy originated in controlled, closed networks, the growth of AI demands public and verifiable data systems. Infrastructure such as ImFact's aligns with this strategic shift, seamlessly enabling decentralised trust within traditionally siloed environments. ImFact positions its infrastructure as DePIN, distinct from existing offerings that rely on external validation. Instead, their data integrity is assured at the point of generation—whether it be a camera capturing footage or a sensor logging readings—with cryptographic proof to prevent tampering. The embedded nature enhances security and auditability, crucial for sectors like healthcare, autonomous vehicles, legal systems, and industrial monitoring. While ImFact's public roadmap outlines the L1 mainnet launch in late 2025, it is already actively engaging early adopters through Testnet 2.0. Users are deploying personal blockchain nodes on smartphones and integrating on-device blockchain chips in IoT hardware, generating token rewards and engaging in verifiable proof tasks. These early-stage validators are cultivating a nascent ecosystem that could mature rapidly ahead of commercial stage. South Korea's public sector stance and investment in AI and related infrastructure create a favourable landscape for projects like ImFact. The 16.1 trillion KRW policy emphasises open‑source AI models and GPU availability—initiatives that align with ImFact's objective to offload cryptographic verification tasks to the edge of the network. The convergence of national policy and device-level trust architecture underscores an ecosystem designed to support AI at scale. ImFact's strategy hinges on the deployment and interoperability of three layers: personal blockchains for users, on-device blockchains for hardware, and an L1 mainnet offering global anchoring. Success depends on adoption rates of its mobile apps and IoT kits, regulatory acceptance of on-device verification for legal and medical use cases, and demonstration of clear ROI for participants in device mining.

Campaign ME

a day ago

• Campaign ME

Cannes Lions 2025: Day 3 – Debating human creativity, AI and the ‘force for good'

Day 3 at the Cannes Lions International Festival of Creativity 2025 witnessed conversations getting very real about the balance between artificial intelligence (AI) as a tool for growth and the case for creativity. Strong opinions were voiced – for and against each of these – with marketers agreeing that the industry needs to, ultimately, keep its 'eye on the prize' of brand and business outcomes. While, on one hand, CMO panels in The Rotonde and keynotes at the Théâtre Claude Debussy called for brands to lean into the power of human input in creative marketing strategies, on the other hand, conversations down the Croisette and at Carlton Cannes focused on the power of AI-driven tech and automation. A lot of these insights also found their way to Campaign Middle East's MENA Mixer event held at Campaign House, Canopy by Hilton Cannes, which brought the who's who of the Middle East brand and marketing industry together, in partnership with TheVantage and Hearst Global Solutions. Balance between human-inspired creativity, and technology-led automation and innovation Speaking to Campaign Middle East, Nassib Boueri, CEO of VML MENA, said, 'Creativity will always be at the core of this industry. We may navigate towards technology, like we navigated towards social media a few years ago, but this industry has a self-correction that will bring us back into the pure creative realm. Ten years ago, the talk was around the launch of social platforms; today it is AI. However, the industry has always found its way back to focus on the core of creativity.' Sprinkling a healthy dose of business outcomes into the conversation, Fabio Silveira, Managing Director of Havas Creative Middle East, and a jury member on the newly added Creative Business Transformation category at Cannes Lions 2025, said, 'Creativity is still the first and, probably, the most important piece, but business transformation also has a huge role to play.' View this post on Instagram A post shared by Campaign Middle East (@campaignmiddleeast) He added, 'This new awards category added in 2025 – as well as CEO panels that we've seen for the first time Cannes Lions – is representative of this shift in conversation from mere creativity to reviewing its very real impact on business outcomes. We've been evaluating and awarding work that demonstrates real impact on operations, research and development, HR, as well as all the other facets of the business chain.' Not mincing words in his chat with Campaign Middle East, Gary Vaynerchuk, CEO and Chairman of Vayner Media, said, 'Most of the people at Cannes should be worried about AI if they're not contributing to business outcomes. A lot of people want to sell the idea of creativity as a disguise to what marketing should be, which is an engine to growth for business. This entire Palais should be disrupted if they've been audacious and delusional and non-contributive to the brands that have been paying them to deliver these outcomes.' Should marketing be a 'force for good'? Leaders also shared differing opinions on creativity and marketing as 'forces for good'. While some called for marketing to drive real-world social impact and catalyse change, others called for marketing to 'do its job' of driving business outcomes. Talking to Campaign Middle East, Siddarth Sivaprakash, Head of Brand & Marketing , Home Centre, Landmark Group, said, 'If we are in a world and in an industry where we believe that creativity can solve world problems to some extent, or atleast bring awareness to it, I think we're really missing out on an opportunity. I feel like at Cannes, this year, we've not heard about that sufficiently from Middle East agencies and what they're doing for clients and used cases around that.' During the CMOs in the Spotlight session on Day 3 at Cannes Lions 2025, Josefien Olij, Senior Director Marketing Communications, Philips, echoed these thoughts. 'We truly need to take a step in the right direction,' Olij said. 'We need to look at technology and creativity for good with strategies that are caring and courageous. AI is a part of that. It needs to be an enabler, and it is not something that replaces. We need to find away to continue finding solutions to real-world problems, truly collaborate, do the strategic thinking, but always with a human touch.' However, Vaynerchuck had a slightly different take on it, calling out agencies who are hiding behind the 'force for good' conversation as a disguise to not being accountable to business outcomes. 'Giving back is meant for non-profits,' he said. 'If you want to give back, go spend your time, money and energy on non-profits like I do. Don't bull***t me about giving back because you're scared of technology. It's time to hold marketing accountable to what it should be: an engine of growth for business. Everyone, including me, will be disrupted by AI. Either we learn how to deal with it or we go out of business.' MENA Awards at Cannes As of Day 3 at Cannes Lions, the MENA region remains short of a Grand Prix in its collection of wins, despite taking its tally of coveted Cannes Lions trophies to 20, with BigTime Creative Shop, Riyadh still leading the pack and contributing to five of the region's total tally with 2 Gold Lions, 1 Silver Lion, and 2 Bronze Lions. With two days to go in the festival, the region is only two metal cats short of its tally of 22 in 2024. Khaled AlShehhi, Executive Director of Marketing and Communication at the UAE Government Media Office, and PR Jury panel member was also seen handing over the Gold Lion to DAVID, New York agency for their Clash of Clans entry at Cannes Lions 2025. The MENA wins include: AUDIO AND RADIO CATEGORY: 1 GOLD LION, 1 SILVER LION Campaign title: The Second Release Agency: SRMG Labs, Riyadh Client: Billboard Arabia, Riyadh CREATIVE B2B CATEGORY: 1 BRONZE LION Campaign title: Recipe for Change Agency: FP7 McCann Dubai Client: Arla Foods CREATIVE DATA CATEGORY: 1 BRONZE LION Campaign title: Recipe for Change Agency: FP7 McCann Dubai Client: Arla Foods DESIGN CATEGORY: 1 SILVER LION Campaign title: Sounds of the Land Agency: SRMG Labs, Riyadh Client: Billboard Arabia, Riyadh DIGITAL CRAFT CATEGORY: 1 SILVER LION Campaign title: The Shaded Route Agency: VML, Riyadh Client: Hungerstation Campaign title: Agency: Client: Hungerstation 1 BRONZE LION Campaign title: Read Better Agency: FP7 McCANN, Dubai / McCANN, Bristol Client: Waterstones DIRECT CATEGORY: 1 BRONZE LION Campaign title: Safe at 3AM Agency: VML, Dubai Client: Dubai Tourism ENTERTAINMENT FOR SPORT CATEGORY: 1 GOLD LION, 1 SILVER LION Campaign title: The 4th Judge Agency: BigTime Creative Shop, Riyadh Client: The Ring Campaign title: Agency: Client: The Ring 1 GOLD LION Campaign title: Obsession Agency: BigTime Creative Shop, Riyadh Client: Riyadh Season FILM CRAFT CATEGORY: 1 BRONZE LION Campaign title: Everything or Nothing Agency: BigTime Creative Shop, Riyadh Client: Riyadh Season 1 BRONZE LION Campaign title: Obsession Agency: BigTime Creative Shop, Riyadh Client: Riyadh Season HEALTH AND WELLNESS CATEGORY: 1 BRONZE LION Campaign title: The Shaded Route Agency: VML Riyadh Client: Hungerstation OUTDOOR CATEGORY: 1 BRONZE LION Campaign title: The Shaded Route Agency: VML Riyadh Client: Hungerstation 1 BRONZE LION Campaign title: Not For First Dates Agency: FP7 McCann Dubai Client: McDonald's PR CATEGORY: 1 BRONZE LION Campaign title: Sponsored Balls Agency: FP7 McCann Dubai Client: Testicular Cancer Society 1 BRONZE LION Campaign title: Not For First Dates Agency: FP7 McCann Dubai Client: McDonald's PRINT AND PUBLISHING CATEGORY: 1 SILVER LION Campaign title: NOTES ON NOTES Agency: IMPACT BBDO, Dubai / AdPro& Jordan Client: Capital Bank 1 BRONZE LION Campaign title: THE GREAT INDIAN DUNK Agency: LEO Dubai Client: NBA India The festival also welcomed its share of star power with the likes of Jimmy Fallon, Reese Witherspoon, Paris Hilton, Serena Williams, Mo Farah and Noah Lyles, among many others making appearances at Cannes Lions 2025. Tune into Campaign Middle East's social media channels to stay updated on the latest of what's happening at The Palais, the Rotonde, The Carlton Hotel and stay tuned for exciting events at the Campaign House Hilton Canopy.

TECHx

2 days ago

• TECHx

Ericsson Leads Frost Radar for 5th Year in 5G Network Report

Home » Tech Value Chain » Global Brands » Ericsson Leads Frost Radar for 5th Year in 5G Network Report Ericsson has been recognized as a leading company in Frost & Sullivan's 'Frost Radar: 5G Network Infrastructure, 2025' report for the fifth consecutive year. The report highlights Ericsson's commitment to innovation and growth in the evolving 5G market. Frost & Sullivan independently evaluated over 100 global companies. The analysis focused on the top 23 firms leading or innovating in the 5G network infrastructure sector. Ericsson's role in shaping the future of mobile technologies was prominently noted. The company's comprehensive 5G portfolio includes traditional radio access network (RAN), open and virtual RAN, core and edge networks, and private networks. Frost & Sullivan reported a growing industry shift toward open and virtual RAN. Ericsson's early success with influential customers in Open RAN solutions is expected to help realize this shift. Additionally, Ericsson uses artificial intelligence (AI) to automate network services and enhance network APIs. This innovative approach further strengthens its position in the market. Per Narvinger, Executive Vice President and Head of Business Area Networks at Ericsson, said the consistent top ranking in the Frost Radar report reflects the company's dedication to innovation. He emphasized the use of AI and intent-driven automation to enhance network programmability and support customers on the path to autonomous networks. Troy Morley, Senior Industry Analyst at Frost & Sullivan, described Ericsson's leadership as a 'remarkable achievement.' He added that despite market fluctuations, Ericsson has maintained financial stability and evolved its portfolio to stay ahead of competitors. With customers in over 175 countries, Ericsson has scaled its innovations from 2G through 5G. The company invested 21.6 percent of its 2024 revenue in research and development (R&D), demonstrating its commitment to staying at the forefront of the industry. Morley also noted that strategic acquisitions like Cradlepoint in 2020 and Vonage in 2022 have expanded Ericsson's reach into the enterprise market. This complements its existing strong base among communications service providers (CSPs) and industry partners. The Frost Radar report also highlighted growth opportunities in private 4G and 5G networks. Ericsson is well-positioned to collaborate with CSPs and industry partners to lead in these enterprise markets. Moreover, as energy efficiency becomes more critical, Ericsson has focused on designing smaller, lighter, and more energy-efficient hardware. The company also offers software solutions to optimize network resources, meeting the increasing demand for sustainable technology. The Frost Radar measures growth rates, revenue, innovation, and scalability of companies. It assesses product portfolios, R&D strategies, and other factors to rank industry leaders. Key points: Ericsson recognized as top 5G network infrastructure leader for five years. Strong focus on Open RAN, AI-driven automation, and private networks. Significant R&D investment and strategic acquisitions strengthen market position. This recognition further cements Ericsson's role as a key player in the global 5G network infrastructure market.