Marhaba adds Check-In Anywhere, Land & Leave to deliver end-to-end travel services
Move comes as industry reports show rise in demand for innovative, seamless travel solutions
Dubai, UAE: marhaba, part of dnata and a leading global airport hospitality brand, has integrated services from DUBZ, the baggage technology and logistics company, into its expanding service portfolio.
The move creates one of the most comprehensive airport service offerings in the world enabling passengers flying from Dubai to check in and hand off their luggage remotely, fast-track through immigration, and relax in a lounge, all while experiencing marhaba's signature hospitality in one seamless booking.
As part of the integration, marhaba now offers three signature DUBZ services under its own umbrella:
Check-In Anywhere allows passengers to check in from the comforts of their home, hotel or office – where certified check-in agents will issue boarding passes and collect luggage, which is securely delivered to the airport
Land and Leave enables arriving passengers to skip baggage claim entirely, with their luggage delivered to their doorstep within hours of landing
Baggage Storage and Delivery offers travellers flexible short-term or extended baggage storage options, as well as secure same-day delivery across the UAE ideal for transit passengers, early checkouts or those looking to experience the city baggage-free
Check-In Anywhere and Land and Leave are now bookable directly via marhabaservices.com, with Baggage Storage and Delivery offered at designated service points in Dubai. Combined with its core offerings – including Meet & Greet and lounge access – these services position marhaba as one of the few global providers delivering a fully integrated hospitality journey that extends well beyond the airport terminal.
The announcement follows a significant uptick in demand for smarter airport experiences. According to IATA's most recent Global Passenger Survey, speed and convenience at airports remain a top priority among travellers around the world – some 70% of respondents said they would prefer checking in their luggage in advance to avoid long queues.
Since dnata acquired a majority stake in DUBZ in 2018, the service has seen consistent year-on-year growth – particularly among families, business travellers and premium passengers. In 2024 alone, DUBZ served over 70,000 passengers through its off-airport check-in, Land and Leave, and baggage storage and delivery services – marking a 15% growth compared to the previous year.
'We're seeing a fundamental shift in how people want to travel,' said Jaffar Dawood, Divisional Senior Vice President for UAE Airport Operations at dnata.
'Whether it's a family trying to simplify their departure or a business traveller looking to save time, the demand for seamless airport experiences has never been higher. With this integration, we're anticipating those needs and going beyond them. It's about removing friction and giving people back time and peace of mind.'
The move also comes as Dubai International (DXB) airport continues to scale new passenger records, with more than 92 million travellers passing through in 2024 – a figure projected to rise even further in the year ahead. As a response, airports worldwide are accelerating investments in off-airport processing technologies to streamline operations and enhance journeys.
Since launching in 1991, marhaba has served millions of customers across key international hubs, including Dubai. By bundling off-site check-in, meet & greet, fast-track clearance and other services, the company positions itself as a one-stop solution in the airport hospitality services market.
Contact
dnata Public Relations
public.relations@dnata.com
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Arabian Business
3 hours ago
- Arabian Business
UAE real estate: 6 major hotspots to invest in right now, delivering 9% returns
The UAE's real estate sector recorded transactions worth over AED 239 billion (approximately $65 billion) in the first quarter of 2024, according to official figures. Property consultancy Whitewill has identified six locations drawing investor attention during the summer period. According to the analysis, the market favours projects combining lifestyle, location, and financial returns. 1. Dubai Creek Harbour Dubai Creek Harbour continues to generate demand from buyers seeking waterfront properties with access to Downtown Dubai. The development features master-planned waterfront living with green spaces and views of the Dubai Creek Tower. Waterfront apartments in the area start at AED1.45 million, whilst luxury villas exceed AED5 million. The location delivers rental yields between 6 per cent and 6.8 per cent with consistent appreciation rates. The Albero at Green Gate development by AHAD represents a low-rise project within the high-rise zone, offering landscaped privacy and smart layouts designed for end-users. 2. Al Marjan Island Al Marjan Island in Ras Al Khaimah has experienced increased demand, particularly ahead of the upcoming Wynn Resort development. The resort will transform the area into a hospitality hub with gaming and entertainment facilities. Property prices begin at AED585,000 for apartments, with ultra-luxury homes reaching AED30 million and above. The location provides rental yields of 8 per cent to 9 per cent and above, with some areas recording over 20 per cent year-on-year appreciation. SORA by AARK exemplifies current developments with hotel-style amenities, sea views, and curated interiors. 3. Business Bay Business Bay continues attracting buyers focused on income-generating assets in central Dubai. The area combines proximity to the Dubai International Financial Centre and Downtown Dubai with access to the Dubai Canal. Studios and one to two-bedroom apartments average AED1.4 million, delivering yields between 6 per cent and 7 per cent with strong resale demand. The Waldorf Astoria Residences provides a branded address combining high-end services with practical living standards. 4. Abu Dhabi Yas Island Yas Island in Abu Dhabi draws buyers seeking leisure amenities alongside family appeal and short-stay rental opportunities. The island features theme parks, golf courses, marinas, and cultural attractions within a planned residential setting. Villas average AED 4.5 million, with apartments priced between AED1.2 million and AED3.8 million. Yields remain steady at 6.5 per cent to 7 per cent. The Waldorf Astoria Yas Island offers waterfront living backed by a hospitality brand. 5. Dubai South Dubai South attracts investors seeking affordability aligned with UAE infrastructure development. The location sits near the planned Al Maktoum Airport International Airport expansion, logistics hubs, and Expo 2020 legacy infrastructure. Off-plan units start at AED 800,000, with projected value growth of 15 per cent to 25 per cent by 2030 and rental returns between 6 per cent and 8 per cent. Al Waha in Expo City features a wellness-focused, car-free community design in the innovation hub. 6. Jumeirah Village Circle Jumeirah Village Circle (JVC) remains popular with buyers seeking strong yields without compromising lifestyle elements. The area provides rental income and resident satisfaction. Apartments begin at AED 650,000 and entry-level villas at AED 1.6 million, offering yields between 7 per cent and 8.6 per cent. Consistent rental demand makes the district suitable for first-time investors. Havelock Heights by HMB delivers boutique living with rooftop amenities and rental potential. 'While each area is unique, Al Marjan Island and Dubai South hold exceptional long-term promise. The former is becoming the UAE's entertainment capital with hospitality-led growth, while the latter is powered by airport expansion, creating a foundation for sustained capital growth and end-user migration. Both represent early-stage opportunities in rapidly maturing ecosystems—a perfect fit for investors with vision. While Dubai Creek Harbour and Yas Island remain strong lifestyle markets, the real long-term multiplier effect will come from assets in these high-conviction, underpenetrated districts where supply is still limited and strategic government investment is ongoing,' Whitewill said in a statement.
The National
4 hours ago
- The National
UAE Property: ‘I'm worried the seller is unduly delaying my house purchase'
Question: I signed a memorandum of understanding on March 4 for the purchase of a property at Gate Tower, Abu Dhabi. The original agreement was valid for 60 days. However, due to delays in the bank loan process, the seller decided to withdraw from the sale. About a week later, the seller reconsidered and agreed to proceed with the sale. We did not sign a new memorandum of understanding, as advised by the agent handling the transaction. Now, as we are already into the third week of June, certain pending actions remain from the seller and the agent holding the power of attorney. Could you advise what steps I can take to help move the process forward, as the delay is becoming longer than anticipated? My blank cheque as security deposit of 10 per cent of the property price is with the agent. AA, Abu Dhabi Answer: The first thing to point out is that not signing a new written agreement was a bad move because now you are reliant on a verbal agreement, where the parties don't have any legal redress should they fail to fulfil the wishes of all. These delays would worry me because the tide has turned from your side being the one that had issues leading to delays, but now the delay is with the seller. If all parties are in agreement and even at this late stage, I would still urge you to firstly sign an addendum to the expired memorandum of understanding clearly stating the obligations of all parties in order to finalise this sale, after which all parties can work to finish this transaction, assuming all still wish to do so. This is where my concerns are. It's possible that the seller may use this delay to look for another buyer or indeed has one already but just has not informed you yet. I know this is pure speculation, but my experience has shown me that when the seller delays, especially in a rising market, it's because he wants a better deal. I suggest you bring all parties together to agree once and for all if this deal is going ahead because with an expired memorandum of understanding in hand, nobody has any rights. Q: I have a question regarding an office rental situation. If I provide a tenant with a 12-month eviction notice due to the sale of the property, and after the tenant vacates, I later invite them to return but they decline, would I be legally allowed to rent the office to someone else? I recently purchased an office property and understand that the previous owner issued a 12-month eviction notice to the tenant due to the sale of the property. I assume that this eviction notice remains valid under my ownership, just as the lease contract would. Could you confirm if this is correct? Additionally, as the new owner, once the tenant vacates the property, am I permitted to lease it to a new tenant immediately? JL, Dubai A: The outgoing tenant always has the first right of refusal after a forced eviction, so if you re-offer the unit to the outgoing tenant and they are not interested to return, you would need to have this in writing, preferably notarised, after which you can re-let the property again. The reason of the notarised notice is because a landlord technically cannot evict one tenant to then just re-let it out to another. That's why the outgoing tenant has the right of refusal and if they do not exercise that right, you can move forward and re-let the property immediately. Your second point is correct, as long as the eviction notice was sent by notary public and/or registered mail and was for the statutory 12 months' notice, you can use this for your own gain, even if it was sent by the previous owner. This has now been made possible by judges at the Rental Dispute Settlement Committee agreeing that the notice served is transferable when previously it wasn't. Before this law change, you would have had to serve another 12 months' eviction notice to the tenant yourself.
Khaleej Times
4 hours ago
- Khaleej Times
UAE residents opt for popular summer destinations that cater to Muslim families
This summer, families are planning vacations in destinations that not only offer scenic beauty and leisure but also cater to their religious and cultural needs. Specially for Muslim families, trips must offer a balance of cultural familiarity, family-friendly experiences, and religious considerations such as halal food, prayer spaces, and respectful environments. According to travel experts and hospitality providers, demand is steadily rising for regions that offer halal-certified services, privacy options, and Islamic-friendly experiences — from Europe to Asia and island getaways. Rikant Pittie, CEO & Co-founder, told Khaleej Times: 'We've observed that families are increasingly gravitating towards destinations that blend a mix of cultural familiarity with family-friendly amenities. 'In Europe, places like Zakopane in Poland have gained popularity. Nestled in the Tatra Mountains, Zakopane offers a cool climate, affordability, and a growing halal-friendly infrastructure, including halal dining options and Arabic signage, making it particularly appealing to UAE's clientele. 'Similarly, the Algarve region in Portugal stands out for its sunny beaches and family-oriented resorts. Accommodations here often provide kids' clubs, halal dining, and women's wellness facilities, catering well to Muslim families. 'Beyond Europe, destinations like the Maldives, Malaysia, and Turkey continue to be favoured. These locations offer a combination of Islamic heritage, halal-certified services, and family-friendly attractions, aligning well with the preferences of Muslim travellers from the UAE.' Where they are going Mohamed Ahmed Ismail, an Egyptian doctor living in Dubai for the past 13 years, is planning a summer holiday to Switzerland with his wife and two children. Their stay will last a minimum of 10 days, with an expected budget of Dh25,000 to Dh30,000. "When travelling, in addition to considering safety, we tend to choose destinations and hotels that offer a family-friendly environment and take into account our cultural and religious needs as a Muslim family — such as prayer times, non-alcoholic beverages, halal food, and cultural sensitivity during tours and vacations," he told Khaleej Times. Ahmed and Kholoud Shamasneh, a Jordanian couple born and raised in the UAE and currently residing in Dubai, are set to travel to Malta this summer with their young child. Their vacation is confirmed and currently in the planning phase, with a stay of between one week and ten days and a budget of around Dh36,000. 'We're a small family, so we usually look for quiet, peaceful destinations with hotels that offer family-friendly facilities — such as kids' play areas, spacious rooms, and easy access to nature or relaxing settings. We are not really city people and therefore, prefer more serene and laid-back environments. 'We are also looking to see historical places that have a wide mix culture to communicate with locals. Having religious considerations is also an important aspect when planning a trip, because it gives the feel of convenience and ease, without having to worry about any relevant needs or requirements during travel.' How are international destinations responding? Khaleej Times reached out to a couple of industry experts to learn how they accommodate UAE-based Muslim families. Mauritius Ramesh Jeenarain, director of sales & marketing, Sunlife Resorts in Mauritius, said, 'We have beachfront resorts that go the extra mile to cater to Muslim travellers, many of whom typically stay between 3 to 5 nights and seek a culturally considerate experience for the whole family. From prayer mats and Qibla direction to halal-friendly dining options and the availability of shisha lounges, every detail is thoughtfully curated to ensure comfort. 'Resorts provide guests with prayer mats and Qibla direction markers in their rooms. Our team is always available to provide daily prayer times.. Guests have access to mosques within a 5 to 20-minute drive. Rooms include Muslim showers (bidet sprays) and we offer private spa treatments for female guests with female therapists, in-room dining, and exclusive-use spaces for family gatherings.' Switzerland Tamara Löffel-Jäger, head of business development at VisitGraubunden, shared: 'Muslim travellers from UAE often prioritise family-sized suites, halal dining options, and culturally respectful service. Most upscale properties provide prayer mats, Qibla direction, and daily prayer times in-room and private prayer spaces can be arranged upon request. " "Amenities include private wellness areas, women-only spa times, female therapists, Muslim showers on request, halal menus, alcohol-free minibars, and family-oriented layouts with ample privacy," she added. Malta Kyle Pace Cumbo, group director of sales & marketing at Iniala Harbour House, noted: 'Guests typically book suites or private residences for secluded family time. Their average stay is 6 nights, and they spend generously on exclusive experiences, private dining, and wellness. 'Our concierge team assists with prayer times and directions to the closest mosque. Prayer mats and Qibla markers are available in-room. We offer halal-certified private dining options and can accommodate dietary requirements at our Michelin-starred restaurant.'
