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CalMac: Why do islanders continue to be angry over ferries?

CalMac: Why do islanders continue to be angry over ferries?

South Uist has been particularly badly hit by a shortage of vessels on lifeline ferry routes and has been served by 37-year-old veteran MV Isle of Mull which is restricted to just 45 passengers since the start of the year ,while its regular ship - MV Lord of the Isles covers elsewhere.
For several years South Uist has regularly been the victim of cuts due to ferry breakdowns and delays in annual maintenance which climaxed in losing their service completely for nearly the whole of June, 2023.
What is the concern on South Uist?
Residents said they feel "forgotten, abandoned, and ignored" due to repeated ferry cancellations over recent years. In June 2023, CalMac rerouted the MV Lord of the Isles, leaving South Uist without direct sailings to the mainland for nearly the entire month. This followed a four-week suspension between April and May and led to a major protest involving an estimated 500 residents.
The disruptions have led to business losses and concerns about population decline as some residents consider relocating.
The current concern is that MV Lord of the Isles has been lost yet again to cover for problems elsewhere at a time when it was thought CalMac had rethought its strategy.
What causes these frequent service disruptions?
The primary issue is the ageing ferry fleet, caused by a lack of investment in the ferries which continues to hit services, as the state-owned ferry operator CalMac looks to juggle its resources to cover what are lifeline services as best it can.
Four years ago, more than half of Scotland's lifeline ferry network was operating outwith its working life expectancy - being over 25 year old.
MV Isle of Cumbrae (Image: Newsquest) The oldest in the CalMac fleet is is the Isle of Cumbrae which is now 23 years past its working life expectancy at 44-year-old.
The MV Lord of the Isles, serving South Uist, is itself over 30 years old and has experienced multiple mechanical failures, including corroded steel, radar faults, and engine issues. Such problems necessitate extended repairs, during which no replacement vessels are available due to fleet limitations. ​
How do these disruptions impact the local economy?
Local businesses, especially those dependent on tourism and ferry traffic, suffer significant losses during service outages. For instance, a food takeaway near the Lochboisdale ferry terminal on South Uist reported losing hundreds of pounds per sailing, leading to reduced staff hours and cancelled tourist bookings.
Read more from Martin Williams:
What is being done to address the ferry service issues?
The Scottish Government pledged £580 million over five years to improve ferry services, including procuring new vessels. However, delays in constructing new ferries, such as Glen Sannox and Glen Rosa at the state-owned Ferguson Marine shipyard, have hindered progress.
The Glen Sannox finally commenced service in early 2025, with the Glen Rosa expected by September 2025, although there are worries it may not be available till next year. Additionally, new ferries like the MV Isle of Islay and MV Loch Indaal are planned to enhance service reliability.
A contract has also been awarded for the construction of seven new electric battery-powered vessels for smaller routes.
How are the ferry services paid for?
CalMac, under a contract awarded by Transport Scotland, gets subsidies to cover operational costs not met by fare revenues. The current £975m eight-year Clyde and Hebrides Ferry Services (CHFS) contract expires in September 2024.
While passengers pay fares to use ferry services, they typically cover only a portion of the operating costs.
CalMac (Image: PA) The subsidies are in place because some ferry routes are not commercially viable due to low passenger volumes and high operating costs. Subsidies ensure that island communities remain connected to the mainland, supporting local economies and access to essential services.​
Last year it was announced that ferry fears would increase by 10% from this year to allow the continued support of the ferries network in future years.
How are new ferries paid for?
The Scottish Government, or the taxpayer provides capital funding for new ferries via Transport Scotland. This funding is often channelled through "voted loans" to a separate state-owned company, Caledonian Maritime Assets Limited, which owns the ferries, ports, harbours and infrastructure.
While funding mechanisms are in place, critics say challenges in procurement and project management have highlighted the need for ongoing oversight and reform.

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