Very Sorry: Air India Chairman N Chandrasekharan Apologises After AI-171 Tragedy

New Delhi: N Chandrasekaran, Chairman of Tata Sons and Air India, has apologised for the Air India AI-171 tragedy that claimed more than 270 lives after the flight crashed in Ahmedabad on June 12. He said, "It is an extremely difficult situation where I have no words to express to console any of the families of those who died. I deeply regret that this accident happened in a Tata-run airline. And I feel very sorry. All we can do is to be with the families at this time, grieve with them, and we will do everything to support them at this hour and beyond."
When asked about the reason for the crash and whether Air India is privy to any preliminary findings, Chandrasekaran said one would have to wait for the probe to conclude. The Aircraft Accident Investigation Bureau has begun its investigations into the crash, and the DGCA has also appointed a committee.
Chandrasekaran said that it could be a month until some of the preliminary findings are out. He, however, claimed that AI171, the flight that crashed, had a clean history and that no red flags had been raised. "There are speculations about human error, speculations about airlines, speculations about engines, maintenance, all kinds," Chandrasekaran said.
"There are a lot of speculations and theories. But the fact that I know so far is that this particular aircraft, this specific tail, AI-171, has a clean history. As for the engines, the right engine was a new engine put in March 2025. The left engine was last serviced in 2023 and is due for its next maintenance check in December 2025. Both engine histories are clean. Both pilots were exceptional," he added.
Chandrasekaran further said, "Captain Sabharwal had more than 11,500 hours of flying experience, and the first officer, Clive (Kundar) had more than 3400 hours of flying experience. What I hear from colleagues is that they were excellent pilots and great professionals. So, we can't jump to any conclusions. I am told by all the experts that the black box and recorders will definitely tell the story. So, we just have to wait for that."
When asked about the show-cause notices that had been issued by the DGCA in the recent past to Air India or fines levied on the airline for delays and operational matters, the Tata Sons Chairman said these were not related to the AI-171 aircraft.
"These are different from safety issues. If there is a safety issue, there is no way the DGCA (Directorate General of Civil Aviation) will allow us to fly. And with respect to this specific aircraft, what I have seen is what I have told you," said, Tata Sons Chairman.
Chandrasekaran also said that none of the 33 Boeing 787 Dreamliners that are part of Air India's fleet are serviced by Turkish Technic, amid questions being raised about any Turkish link to the aircraft that crashed.
"None of them (the 33 Dreamliners) are maintained by Turkish Technic. Most of them are maintained by AIESL (AI Engineering Services Limited) or SIA Engineering Company (whose parent organisation is Singapore Airlines)," he added.

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