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Gas emergency and pipeline service in Newport wins award

Gas emergency and pipeline service in Newport wins award

Wales & West Utilities, which looks after the gas network for Wales and the south west of England, was announced as the winner of the Investment in People category at the 2025 Institution of Gas Engineers and Managers (IGEM) Gas Industry Awards.
The company was praised for its "pioneering financial benefits and wellbeing support" provided to its workforce of more than 2,000 colleagues.
Judges commended the firm for responding to employee feedback and launching a financial and wellbeing initiative centred around colleague needs.
The initiative allows employees to have autonomy over financial benefits, based on their individual priorities.
Bethan Jones, head of people and engagement, said: "Being hailed the winner in the Investment in People category in these awards is fantastic, and it's great that IGEM has recognised the work that we are undertaking to ensure our colleagues are at the heart of our operations.
"As a team we are dedicated to the very best HR and people practices, and to be recognised alongside other industry leaders is an honour."
Wales & West Utilities was also a finalist in three other award categories: Large Company of the Year (Over 250 Employees), Customer Service, and Engineer of the Year.
The company brings energy to 7.5 million people across the south west of England and Wales.

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