India's AI Moment: Responsible AI Agents that Don't just Assist—They Act
As the Indian Premier League (IPL) season captivated millions, few realised that Artificial Intelligence is playing a behind-the-scenes role in transforming how cricket is played and experienced. For example, IBM has developed a solution for a leading cricket association in India using watsonx which helps automates match analysis by converting ball-by-ball data into rapid, accurate insights and visual reports. It provides teams with real-time strategic intelligence, enabling smarter decisions and improving player performance. This innovative application is just one example of how AI boosts productivity and reshapes industries across India.
This isn't just a sports story—it's a powerful example of how AI is reshaping industries across the world. From cricket pitches to corporate boardrooms, AI agents are unlocking unprecedented productivity and redefining what's possible.
From Stadiums to Enterprises: Real-World Applications of AI Agents
In the digital age, India is emerging as a leader in innovation, where AI is not just a tool but a transformative force. IBM plays a critical role in the advancement of AI agent development, offering solutions that integrate seamlessly across enterprise tech stacks. At the core of this advancement is
IBM watsonx
Orchestrate—a powerful platform that automates workflows across various functions including HR, procurement, customer service, and sales.
HR Automation
: Streamline the entire employee lifecycle from 'hire to retire' - right from resume screening to interview scheduling, learning experiences and beyond.
Customer service
: 24x7 support means better efficiency— AI voice agents provide quick, clear, and accurate responses alongside human reps, enhancing real-time customer support and uncovering valuable client insights in every conversation.
Procurement Optimization
: Automating workflows, improving supplier risk assessments, speeding contract management, and reducing helpdesk tickets can lead upto 75% efficiency gains.
Sales Enablement
: AI agents assist in lead generation, customer outreach, and sales forecasting, helping sellers increase revenue.
IBM has firsthand experience with the transformative power of AI and automation. IBM's AI agents have already delivered a significant impact, driving a $3.5 billion productivity gain across more than 70 areas of the business.
But here is the truth: AI is only as powerful as the data that fuels it. To unlock meaningful outcomes at scale, enterprises must ensure their data is accessible, trusted, and governed. That's where the next phase of transformation begins.
Your 'Data' is the key to unlock the AI's full potential
Given the right platform to ingest, govern and access your structured and unstructured data, you can achieve business outcomes as quickly as in 5-minutes.
Our strategy for workflow transformation centres on deeper integration of data across the enterprise, beginning with robust, enterprise-wide data governance and standards. A Data Fabric architecture keeps data in place while making it searchable through a common enterprise data catalogue.
As enterprises scale their use of AI agents, establishing robust governance is critical to deploying
Responsible AI
. It's not just about what AI can do—it's about how responsibly it's deployed. Robust governance frameworks help organizations manage risks related to data privacy, security, and the ethical use of AI. This includes establishing clear policies for transparency, accountability, and compliance with regulatory standards.
Effective AI governance requires clear visibility into the data stack via detailed data lineage, which tracks data flow and transformations to ensure quality, detect biases, and maintain compliance. Our data lineage capabilities help uphold data integrity, support audits, and build trust in AI deployments - so Indian businesses can deploy AI responsibly while maximizing impact.
And when strong data governance is in place, the next step is
orchestration
—bringing these responsible AI agents together to operate as one intelligent, efficient system.
Orchestrating AI Agents Across the Enterprise for Maximum Impact
To unlock the full potential of enterprise automation, diverse AI agents must work together seamlessly. IBM's Agent Connect framework enables
effortless integration and orchestration of AI agents
—regardless of their origin—allowing them to collaborate across platforms. This interconnected intelligence drives complex workflow automation, accelerating efficiency and sparking innovation throughout your business.
AI agents aren't just the future—they're the now. With the right strategy and technology, Indian enterprises can unlock the next wave of productivity and innovation.
Discover how IBM's AI agent solutions can accelerate your transformation at
www.ibm.com/ai-agents
The author is Viswanath Ramaswamy is Vice President, Technology, IBM India & South Asia.Note: This article is a part of ETCIO's Brand Connect Initiative.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
India Gazette
44 minutes ago
- India Gazette
"Will keep playing as long as God...": Bumrah lashes out at critics following Leeds fifer
Leeds [UK], June 23 (ANI): Following a brilliant five-wicket haul against England at Leeds, Indian pace spearhead Jasprit Bumrah, playing his first international game after an injury lay-off, dismissed his critics and said that he does not take their words seriously. He added that despite being written off time to time, he will continue playing till the day 'God has written' for him. Bumrah notched his 12th five-wicket haul for India away from home, tying with the legendary Kapil Dev. He also became the first Asian bowler to reach 150 wickets in South Africa, England, New Zealand, and Australia (SENA). India ended the day with a 96-run lead, and the action ended prematurely due to rain. During the post-match presser, Bumrah said, 'I do not think about that, this is my aura or what people are thinking about. What I look at is myself, my experience and preparation. What people say or write or expect is something I do not have in my control and attach much importance to. I try to tick all boxes, and if everything goes well, that is how it is supposed to go.' 'What people write is not in my control, and I'm not trying to teach anyone or tell them, 'Don't write this about me, write that instead.' Everybody is free to write whatever they want. Obviously, I understand that cricket is very popular in our country. And sometimes, to make a headline, if my name gets mentioned, the viewership increases--so I do understand that. But at the end of the day, it does not matter to me. Because if those things start getting into my head, I will start believing them,' said Bumrah. Expanding on his thought process for dealing with criticism, Bumrah said that what people expect from him based on his star power and ranking does not come to his mind because it is baggage. 'Every night I ask myself if I have given my 100 per cent and ticked all the boxes. If yes, I go to sleep quietly,' he added. 'What matters to me is who I am and what I believe in--that should dictate how I go about things. If someone else wants me to play in a certain way, I am not that kind of person. My preparation, my ideas--they've always been rooted in my desire to play for India,' he continued. Bumrah noted that whenever he was injured, he was either told he would not play at all or would not play after six months of action. 'And after so much playing, I am about to complete my 10 years in international cricket, and I have been playing in IPL for 12-13 years. Even now, people say the same things--'Now he will go, now he will retire.' Let them keep waiting. I'm not thinking about all that. I will keep doing my work. I will keep playing for as long as God has written it for me. I prepare my best, and after that, I leave it up to God. With all the blessings He has given me, I try to carry them forward. I try to take Indian cricket forward too,' he added. A very entertaining day of Test cricket, mostly dominated by England, came to an end with India taking a 96-run lead following the final session of the first Test at Leeds on Sunday At the end of the day's play, which was cut short due to rain, India ended with 90/2, with KL Rahul (47*) and skipper Shubman Gill (6*) unbeaten. India kickstarted the final session at 0/0, having secured a six-run lead over England, who were bundled out for 465 runs in their first innings in reply to Team India's first innings total of 471 runs. The Asian giants were off to a poor start as Yashasvi Jaiswal could not follow up his first-innings ton with something special, falling for just four in 11 balls to Brydon Carse, edging it into the hands of wicketkeeper-batter Jamie Smith. India was 16/1 in 3.1 Rahul, on the other hand, looked rock-solid, with two boundaries against Chris Woakes, and even Sai Sudharsan got a four on his first ball. Rahul was extremely watchful against pace, leaving the ball whenever needed, but punishing them with full disdain after sensing an opportunity. The duo took India to the 50-run mark in 12.1 overs. Sudharsan and Rahul steadied the ship for India, placing some well-timed boundaries at the right time. However, in the 21st over, skipper Ben Stokes got the ball and the skipper produced a miracle. Sudharsan's promising knock was cut short at 30 in 48 balls, with four boundaries. He attempted a flick, which landed into the hands of Zack Crawley at midwicket. After a first-innings duck, Sudharsan looked set for a fine score but could not convert. India was 82/2, with a 66-run partnership cut short. The final session was cut short due to rain. Rahul was joined by skipper Shubman Gill, who was unbeaten on 6*. Earlier, England started the second session at 327/5, with Harry Brook (57*) and Jamie Smith (29*) unbeaten. Brook continued his counter-attack, while Smith (40 in 52 balls, with five fours and a six), Chris Woakes (38 in 55 balls, with three fours and two sixes) and Brydon Carse (22 in 23 balls, with four boundaries) also piled up useful scores. Brook missed out on his century, scoring 99 in 112 balls, with 11 fours and two sixes, with Prasidh Krishna getting him caught by Shardul Thakur at deep backwards square leg. A 55-run stand between Woakes and Carse took England past the 400-run mark, and they threatened to surpass India's first innings total before Jasprit Bumrah came in clutch. Bumrah (5/83) and Prasidh Krishna (3/128) were the top bowlers as England was bowled out for 465. England kickstarted the first session of the day at 209/3, with Ollie Pope (100*) and Brook (0*) unbeaten. While Prasidh struck early to remove Pope (106 in 137 balls, with 14 fours), Brook stitched a 51-run stand with skipper Ben Stokes (20 in 52 balls) and a 73-run stand with Smith, taking England well beyond the 300-run mark at session end. A century by Ollie Pope (106 in 137 balls, with 14 fours) and fifty from Ben Duckett (62 in 94 balls, with nine fours) on day two served as valuable contributions as well. Brief Scores: England: 465 (Ollie Pope: 106, Harry Brook 99, Jasprit Bumrah 5/83) vs India: 471 and 90/2 (KL Rahul 47*, Sai Sudharsan 30, Ben Stokes 1/18). (ANI)
The Hindu
2 hours ago
- The Hindu
ENG vs IND 1st Test: I try to forget quickly, says Bumrah on Indian dropped catches
In a parallel world, Jasprit Bumrah could have had more than the five wickets he ended up with in England's first innings here, and that too in double quick time. But a disastrous fielding display by his teammates – they dropped three catches off his bowling – and some rotten luck – he dismissed Harry Brook off a no-ball when on nought – ensured India was on the field for far longer than desired. But Bumrah was empathetic towards his fielders. 'You have to move forward,' he said on Sunday. 'I try to quickly forget. They [fielders] are also new [to England] and sometimes the ball is tough to sight. I don't want to be angry and kicking and putting more pressure.' ALSO READ | Bumrah fifer and Rahul's steady 47 helps India take 96-run lead at end of Day 3 Bumrah also stated that the wicket was still good to bat. 'There is a little bit of two-pace and the new ball might swing. But no demons. It's a fast scoring ground. So the more runs we get, the better.' By his own admission, the 31-year-old is not looking to play more than three Tests this series for better management of his workload. But the potential limited participation doesn't affect his thinking and preparation, he said. 'You don't look at what is going to happen. At this moment, I am trying to assess the wicket, and the batter. I am not thinking about how many games I am going to play.' The constant chatter about his career ending because of injuries also doesn't bother him. 'It was once said that I can't play cricket at all. Then it became six months, eight months. But it's been more than 10 years now in internationals and 12 to 13 years of IPL. Still people are saying 'I will go'. People can keep saying, but I am going nowhere. I will keep playing until god allows me to and try taking Indian cricket forward.'
New Indian Express
3 hours ago
- New Indian Express
England's favourite Harry makes India brood
CHENNAI: England's explosive batter Harry Brook had not even opened his account when he top-edged Jasprit Bumrah to Mohammed Siraj on Day Two in Leeds, Headingley on Saturday. Unfortunately for Bumrah and India, the pacer had overstepped and the batter got a new lease of life. However, that was not the only reprieve for the World No. 2 Test batter as he was dropped twice — one each when he was on 46 and 82 respectively. He made the visitors pay with his 112-ball 99 to take the team closer to India's first innings total of 471. A typical Brook's innings at a strike rate of 88.39 meant the hosts replied strongly, posting 465 in their first essay. For the unversed, the 26-year-old Yorkshire lad has the highest strike rate in Test cricket among specialist batters at the moment. Highly regarded for his destructive batting abilities irrespective of the format, the recently-appointed England white-ball captain has a kind of unusual relationship with India. Earlier this year, he was banned for two years from the Indian Premier League after pulling out of the competition for the second year running. Delhi Capitals was the franchise that signed him on both occasions with his latest paycheck during the 2025 mega auction being Rs 6.2 crore.
