Apple says some M2 Mac Minis may not power on, check if you are eligible for free repair
If your Mac mini has suddenly decided to take an unexpected nap and won't wake up, Apple might have just the solution, and with no extra cost included. Apple has launched a free repair programme in India to address a manufacturing defect affecting a limited batch of its 2023 Mac mini models powered by the M2 chip. The company says a small number of these units are experiencing a "no power" issue, leaving them unable to turn on due to an internal hardware fault.advertisementAccording to Apple's official support documentation, the issue specifically affects Mac mini (2023) models with M2 chips that were produced between June 16, 2024 and November 23, 2024. If a device falls within this manufacturing window and suffers from a power failure, Apple will offer complimentary repairs either through its own service centres or via Apple Authorised Service Providers.Now, how do you identify whether your Apple device was produced on these dates? Owners of potentially affected Mac mini units are encouraged to check their device's serial number using a dedicated tool on Apple's support website. Those found eligible can then book an appointment at an Apple Retail Store or bring their device to a participating service provider for inspection and repair.
While the repair programme is part of Apple's global service initiative, the company notes that it may limit repairs to the country or region where the device was originally purchased. For Indian customers, this means that eligible devices bought in India can be serviced locally at no cost.advertisementImportantly, Apple has clarified that this programme applies exclusively to the identified "no power" issue on the specified Mac mini M2 models. Other Mac mini variants, as well as different Apple products, are not included in this repair scheme.Though the repair programme does not extend the standard warranty or AppleCare+ coverage, it will remain active for a period of three years from the original date of retail sale. This means customers whose devices are out of warranty but still within the three-year window can still benefit from the free repair service.Apple's decision to address the issue through a dedicated repair programme reflects its ongoing effort to maintain customer trust and satisfaction, particularly when manufacturing flaws affect its premium devices. The 2023 Mac mini, equipped with the powerful M2 chip, has been popular among both professionals and casual users for its performance and compact design, making any hardware hiccup especially frustrating for owners.For now, those whose Mac mini M2 units have been rendered unresponsive can breathe a sigh of relief, knowing Apple has a solution in place — and one that won't cost them a rupee.
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