New system to deliver voter ID cards within 15 days of update in poll rolls: EC

The Election Commission (EC) on Wednesday (June 18, 2025) introduced a new Standard Operating Procedure (SOP) enabling the delivery of voter ID cards within 15 days of an update in the electoral rolls.
The Electors Photo Identity Cards or the EPIC cards, would be delivered in case of new enrolment of an elector as well as change in any particulars of an existing elector within 15 days, the poll body said in a statement.
The new system will ensure real-time tracking of each stage right from the EPIC generation by the Electoral Registration Officer (ERO) till the delivery of the voter ID card to the elector through the Department of Posts (DoP).
Also Read | ECI sets the ball rolling on linking voter ID card with Aadhaar
Voters will also receive notifications via SMS at each stage, keeping them informed about the status of their EPICs. For this purpose, the EC has introduced a dedicated IT module on its recently launched ECINet platform.
Seamless delivery
The new IT platform will replace the existing process by re-engineering the current system and streamlining the workflow. DoP's Application Programme Interface (API) will be integrated with the ECINet for seamless delivery, the statement said, adding this initiative aims to enhance service delivery while maintaining data security. Providing prompt and efficient electoral services to all its electors is a major focus area for the EC.
While Opposition parties, led by the Congress, have alleged manipulations in voter lists, the EC has maintained that the process for additions and deletions is transparent, rigorous, and immune to arbitrary changes.
Recently, Leader of the Opposition Rahul Gandhi had alleged 'industrial scale rigging' in 2024 Maharashtra Assembly polls.
Chief Election Commissioner (CEC) Gyanesh Kumar, while delivering his keynote address at the Stockholm International Conference on 'Electoral Integrity' in Sweden earlier this month, said preparation of electoral rolls in India was one of the world's most 'rigorous and transparent' exercises and elections were held under the close watch of the political parties, candidates, voters, police and media, acting as 'concurrent auditors'.

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